to airport; very clean; comfortable room, quiet, gym, pool amenities; bar food, snacks, free

clean, spacious, great shuttle service, super close to airport

to airport; very clean; comfortable room, quiet, gym, pool amenities; bar food, snacks, free

getting food delivered and eating; staff was so friendly and helpful with recommendations; nice gym and pool; easy access to beautiful park/walking trail along the bay; felt safe;

great shuttle service to airport

i got an early check in and they kept me informed and loaned me a converter plug

the accommodations and services were impeccable a great location so close to the airport and the shuttle was right on

late check out

was exactly what we needed- somewhere close to the airport, clean, comfortable with a nice gym and view

lovely pool, great (but expensive) breakfast, convenient location

every hospatality was great and breakfast was amazing

the wifi was hit or miss kept kicking my mobile phone off the system

very close to the airport. the shuttle bus is very convenient. big rooms and good breakfast.

the wifi is very weak inside the room. i will have to go to lobby for better wifi connections.

room service ie making beds, refreshing towels etc did not happen during stay

i liked the shuttle to the airport, after a good,quiet night's sleep in an exceptionally clean room

called room service twice for extra pillow and blankets didn't receive any

very clean, modern hotel with a nice gym. close to the airport which is why we had chosen it.

staff was amazing and it was really nice having the complimentary airport shuttle to catch an early morning flight

shuttle service and the beautiful lobby

instead, we were referred to the marketplace or room service

i wish the casual bar / restaurant didn't have the same food as the restaurant.

didn't have breakfast

room service pizza was overly cheesy and dry

finitely using idea that in my next shower remodel at my house

because of the coronavirus, they had to shut down the gym and laundry rooms

the laundry room needs a change machine or to be able to use card

clean spacious free parking

their laundry fee is good too.

the gym is very small

heated pool

great breakfast & airport shuttle available on request

the wifi was very weak and did not work for either of our cell phones.

were some very noisy kids upstairs that would run and jump for a while in the morning and night which was very annoying

well appointed kitchen

free shuttle to/from airport

the complimentary breakfast was delicious and they had very good coffee and tea available all day

the airport shuttle was right on time with a great driver

staff very pleasant & helpful great breakfast will store bags able to do laundry

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility on site is super helpful, free coffee and tea, free use of luggage carts, free use

breakfast was included in the room price and was excellent as was free shuttle to the airport

checkin was smooth with scheduling the airport shuttle early the next morning

the shuttle took a very long time to pick me up at the airport

needed early check in and they were very very helpful in accommodating us, which was much appreciated

provided breakfast ahead of schedule - my shuttle to the airport was before the scheduled time

great location! hotel shuttle every 10 minutes!

but why would you let someone have a late check out at 4pm when the room was occupied starting at 3pm, check-in time

clearly used to helping their customers who are managing all different times and helped with late check out, luggage storage ect

everything you need is in the hotel restaurants, bar can't wait to go back

fit our family of five comfortably (3 kids)

spacious, and conveniently located from my daughter's gymnastics meet

places to sit in property,free breakfast,gym/pool

close to airport, airport courtesy shuttle service, breakfast included, quick access to freeway

it also features an outdoor pool, though i didn't have time to use it

days, we skipped starbucks run in order to get to our room since we were tired and traveling with kids

shuttle r not free, also they said only adults will be charged, they charged for kids too

plus there is a restaurant in the hotel and 24 hour room service

parking was very accessible, great restaurant and bar for the whole family

had an early checkin available and had everything on-site that i needed: gym, restaurant, comfortable bed, etc

my wife and kids couldn t physically do it

close to airport, 24hr shuttle service, clean and friendly staff

use keeping) was friendly and helpful

staff gave me a late check out that i requested at check in, which they did not have to do, but it was appreciated

d $26+ breakfast buffet was amazing- best i've encountered in years

they were able to accommodate us to an early check in providing we paid an additional charge.

close to sfo and had a shuttle clean and well maintained

nice clean rooms with comfortable beds. free shuttle was so a bonus

no airport shuttle

clean, nice area and convenient location and a shuttle that takes guests to the

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

also, we did not like that we could not use the pool in the afternoons due to the swim classes going on

a recovering alcoholic i was saddened that the happy hour bar wouldn't provide non-alcoholic drinks at all

little tap room bar was also nice

food, room, facilities, steven at front desk even did my early check in and boarding pass on

we called the room service for the soap but it was never delivered

the breakfast is kind of meager

it is also close to a mall that my kids loved

they hadn’t extra bad for kids under 2 years old

curtain rod is broken so bathroom foods, room smells like onions, can hear people through walls, gym is abysmal, sauna is broken, carpet is pulling up from floor, air conditioning runs but blows

close to airport, amenities not listed on web site (breakfast, gym)

also,we had a meal at the bar the night before & it was very nice

staff was great and your room service was spectacular

located near the airport, free shuttle, nice room with great bed and pillows, good wifi

loved the bar area and the food

to a lower-floor room with a view of parking lot, along with very rushed instructions regarding wifi etc

staff was very friendly and the shuttle to the airport was great!

very overwhelmed by the front desk staff and the shuttle drivers

the shuttle service worked perfectly

friendly staff, free airport shuttle, nice room

location by the airport was great with a easy to use shuttle available

very good staff weight room breakfast

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

that the hotel's restaurant was closed along with gym, and shuttle service because of covid-19

location near airport free wifi and parking lot friendly and helpful staff good breakfast clean, quiet and comfortable

breakfast was a nutritious meal that satisfied us and would carry us through until lunch or longer

isn't a swimming pool and they advertises it

safe area/clean rooms/good breakfast and shuttle to and from sfo always makes things conveninent

they offer free shuttle but it’s limited hours. limited parking available.

the breakfast was good.

more options for breakfast

shuttle times to airport,great location

the shuttle service was excellent and on time and the driver was exceptionally helpful with our baggage

i liked the pool and the location. it is close to my job

things needed improvement like the first laundry, refrigerator at least in the room

very convenient from the airport, service shuttle is amazing too

doing laundry for free and having good breakfast.

breakfast was included. laundry service available. pool area

some improvement shown short term, laundry facility lacks equipment that does service well, a drop leaf folding table would be

no gym made the days a bit harder to pass

i also love that their laundry is right across the gym

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

clean rooms. convenient to the airport. good bar and restaurant. great staff.

staff were nice, and i really like that their gym is 24 hours

staff was really good! gym was also good enough.

having a bar and restaurant

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

i was able to get early check in and late check out

i was able to get early check in and late check out

liked the fitness room

room was next to the laundry room and it was very loud

it offers courtesy shuttle from and to the airport

cost of doing one small load of laundry was quie expensive

clean, nice staff, shuttle is free, price is very reasonable

cost of laundry

i was able to return my rental car and catch the shuttle in the morning to save time

everything you need for a business trip, including good breakfast and a gym

small room. no a smart tv. ice machine was broken. no cleaning wipes for gym equipment.

very friendly staff and good breakfast

website said pool and it was a spa only

also, it’s right near the freeway and a golf course so it’s really noisy

of ac in the gym

wifi was disconnected, bathtub was already slippery, phone not working, some lights were out

free breakfeast menu for kids and advertisement for breakfeast included kind of sucked

especially with kids

away from the city and we want to use the sauna in the gym and and asked someone if she can send someone to help us turn on the sauna but no one came

pool policy

my kids like the pool and free breakfast

i called front desk that our room was never had room service done

my kids like the pool and free breakfast

the grounds were messy & trash lying around every corner, room service trays line the halls

laundry for guests per floor! fitness facilities and overall room

the breakfast each morning was superb

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

loved the breakfast bar

hotel was in a great location for accessing the freeway and the breakfast buffett

spacious room - good breakfast

nice staff, clean and spacious room, well equipped kitchen

breakfast is served buffet-style by kitchen staff to keep covid risks at a minimum

breakfast is served buffet-style by kitchen staff to keep covid risks at a minimum

also i didn’t like they had not enough chairs in the breakfast lobby, people who still stayed in line, already grabbed the chairs and wouldn’t let you

they had popcorn, hot cocoa bar & were so kind to my talkative kids

wifi is not included, you should register or pay for it.

they got us early check in and helped us arrange our transportation to concert

no room service

parking is not free. the wifi didn't work at first we had a hard time connecting

everything. clean staff was great. laundry facilities were free. kitchenette was perfect.

the breakfast was good. they had a lot of choices. the room was comfy.

keep coffee flowing for breakfast.

great to do a load of laundry. the place was clean and quiet.

kitchen was great

the kids kept joking about how rich they must be to stay in a hotel this nice lol

floor at the pool was a poor choice, it was extremely slippery

very nice hotel... kids loved the indoor pool!

the floor at the pool area was to slippery.

clean, new, staffs are very friendly and helpful, good location, the lounge overlooks the bay, bar is open till midnight, reception people are very accommodating, nice open quad

gym is super weak. missing dumbbell pairs.

the hotel also has a self-service laundry facility

the bar and food is open!

the bar closed too early

close to sofi and airport. breakfast was delish!

spacious living area and kitchen

breakfast was good location was great rooms were great staff was excellent when i coe to san

the pool area & bbq area

loved the fireplace outside, a pool, putting golf green

the hours they change for the pool and the stuff wasn't helping

and i'm not sure if the pool is clean

location, suite, renovation, the hotel. the staff, the breakfast.

only one hour per room in the pool with reservation

my daughter loves the hotel and the swimming pool! the staff is always friendly!

the room, both the bedroom and the living room with full kitchen

was made up midday w/ no interruptions, easy parking and access to lobby/ room, water avail in gym, airport shuttle

size and the quality of the room the gym and the swimming pool the location near san francisco downtown with less than 20 min by driving

and the restaurant and bar were very nice and high quality

the staff provided my requested early check in with a short wait

great location/staff/gym, close to coffee/food, very quiet, easy access to the city, phenomenal

the dryer didn’t dry so well in the laundry room!

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

and free laundry

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

the heated pool is super warm and the hot tub is awesome

restaurant, sweets shop and button boutique shop wonderful, nick's has great music in the bar and all shops and restaurants were happy for the custom with warm welcome

go workout in the gym and go get in the heated pool

gym facilities, heated pool, secure car parking and waking to views of the pacific ocean

would have been nice to have access to a microwave, and it was a real bummer that the gym was closed

a short couple blocks or so walk, didn’t order a room with a hot tub, they have a nice enclosed pool, no outdoor hot tub but i believe some rooms do have

towels at the pool

information about the swimm8ng pool was not in the room, so we missed it.

the enclosed heated pool has the best view ever

location, the comfort of the jacuzzi, the pool, the exceptional staff, and the beauty of the beach right across the street

staffs, good breakfasts(pay), free parking, coffee machine in the room, and a good quality of amenities and soaps (+)staff was friendly. no parking fees. easy access to stores, restaurants and freeways (+) clean and parking lot well lit for coming back later at night (+)interior design, new furniture, very quiet room, free parking (*) also, free parking (+)safe neighborhood, clean room, free parking. (+)great location, ample parking, clean (-)was a little high, but it was still good value, especially with the free airport shuttle, free parking, and clean, comfortable rooms (*)easy check in - check out process and best thing is the free parking, you can park anywhere (+) i also really appreciated that parking was free

lobby has a nice little bar for a quick

wifi sometimes not good

they are very friendly with kids

rooms, nice outdoor pool

pool was beyond cold and really dirty (hair floating everywhere) (+)hotel is nice . the pool was on renovation. the breakfast was excellent. (+)5) loved the pool (+) laundry facilities, swimming pool, service center, close to a big shopping (-)the swimming pool was not pleasant. (+)was good, finding stuff we needed and food was easy and very quiet location pool could open later then 9pm but at least no one was in it in the morning (+)the jacuzzi and indoor pool was great (-)the pool was empty. (-)the pool was not heated. (+) friendly staff, clean rooms and pool

was very nice high class hotel at a reasonable rate. nice restaurant and bar as well

comfortable beds clean rooms great food int the bar and buffet breakfast

rly morning) but there are times when it is very slow

confort, bar, clean, free parking, free wifi.

i was excited that this location had a gym

service was great, very nice staff the gym is excellent for an hotel and for someone who trains seriously it makes a big

great breakfast variety and hot. good customer service.

breakfast was good, but i think the team working on replenishing the food was not prepared for a

gym was clean and well stocked

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.

i promised the kids we were going to swim

better quality soap and bigger bar soap. hot water was a not always hot

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

swimming pool & bar were closed. no breakfast included. loud ac.

liked: amazing and huge breakfast, convenient parking, friendly staff, fun games room and nice gym, and proximity to the bart and the freeway

they have a gym, but said it was closed for construction

great location in san fran. room very clean breakfast was amazing to get your day going.

breakfast was good

there was a gym, which my husband liked very much and free parking

they have pool and gym

property had a good gym, affordable suites and good parking

the comfy beds, the excellent breakfast, the equipped room.

), kids screaming, i mean you name the noise, i probably heard it

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for walking or jogging

spa services were not available.

the kitchen is fully stocked with plates, glasses, etc

we also liked that the room had a mini kitchen and that the couch made into a bed

the gym room was being utilized for storage making it unusable.

the accommodation to an early check in, beach access and delicious restaurant very close by.

breakfast is very minimal.

i did wash the spa bathtub out myself before using it because there were a couple small hairs in it

how comfortable the beds were and the spa tub was awesome!

breakfast was good and satisfying

the staff was very accommodating to give us an early check in

rooms with balcony - nice breakfast and the possibility to have late check out

this is one of the best breakfast in a variety of options that i’ve had at a hotel

staff, the complimentary breakfast was something i was not expecting

the breakfast was also outstanding

the spa tub was big enough for the two of us - not always the case

we love the spa tub and the view of the ocean. the fire, the bed was really comfortable.

spacious room, pelaton in gym and free breakfast

good breakfast choices that change day to day

we enjoyed the pool and whirlpool

the free and awesome breakfast is one reason we choose homewood suits

liked being able to get a two room suite with a kitchen

we stayed with the kids, and it was ok

gym is far too hot

the view was beautiful, i can't say enough about the staff they were like our kids we loved this hotel better than the moana surfrider westin hotel in oahu that was 1 compared

everything was exceptionally clean and we requested an early check in at 1pm because we had a wedding to attend

we had a drink in the bar and the bartender was great (female)

the staff let us bring our own food and drinks one night and another day by the pool

hotel is on the water nice to lay out by the pool got for a walk on a nice day at night sit by the fire pit talk have drinks the rooms/

$10 i was able to upgrade to a larger corner room with a view of the water and pool

great pool

peaceful and safe location, 24-hour gym, large room size

full hot breakfast would be nice, have a kitchen on the facility

kitchen in the suite is well equipped but byo your spices, oils, etc

excellent breakfast delivered to the room. afternoon wine very good.

the first floor rooms, you can hear everything happening in the kitchen and lobby area

the kitchen was always open for drinks, coffee, snacks and wine