efficient staff, cleanliness, quality of the breakfast, ease of checking in and out

kitchen staff were very helpful and accommodating..

location, parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities, business centre are very helpful, great breakfast

clean, nice room design and all the kitchen appliances including clean dishes if needed

were not expecting a kitchen in our room, and it was a pleasant surprise

beautiful room with great bar and restaurant

only sprinter treadmills not normal treadmills in gym (very minor!)

the bar was closed on sunday night.

valet parking only, bar closes very early

while really nice, weird location for the gym

issues - this is a $600 per night hotel, yet no breakfast to speak of now, no room service, no lunch in the hotel, no coffee 11 am if one wants it, just an evening bar service

leafy suburb, quiet and a plus to have complimentary parking

no restaurants open- no room service. in am, only coffee and muffin available. not even tea.

small swimming pool long waiting time at breakfast safe box didn't work properly

the friendly staff the location wrt stanford the outdoor patio/pool/fireplaces eating options

restaurant excellent breakfast is really good calked beforehand for a recommendation for salon -didn’t hear back was

the restaurant nobu on 1 st floor serves pretty decent breakfast and other meals

very noisy street, active from 5. not sure nobu is what you want for breakfast

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

the gym was fine but small and the lobby was also fine but small

my favourite though was the lovely bar on the second floor where we went to share a great charcuterie board and two delicious

limited common space and amenities. ice only available through room service.

no on-site amenities like bar or restaurant, but they are all around the immediate area

clean, quiet, location, and room service

the bar was not open at times

no free wifi

bar is open until 11:30 pm (very convenient for a drink before sleeping) (+) we enjoyed the on site restaurant/bar for dinner, drinks and dessert (+)excellent infrastructure, cool swimming pool with sunbeds, pool bar with cold drinks. (-)the lobby bar closed so early. (+)pool, nice bar and restaurant. room needed some work, hadn't been used for a year. it was clean. (-)missed the coffee stand by the pool, but enjoyed my dinner at the bar and breakfast in the morning (-) the bar at the reunion was cash only - wanted to buy drinks for people i had not seen in decades (+) very nice staff at reception and in bar area (-) only available in noisy bar area

t also looked as good as it tasted

was an issue with wifi in the room

they had gym access and heated pool access

location was good, we did not use the pool, i'm a member of spa and i didn't pay for the

gym was minimal

lovely pool area until the sun drops at 2pm

hotel location is a+; room is large and with nice walk in shower; the pool is perfect!

location, staff, the gym. the room was great!

food, small details like yoga mats in the room, voss water everywhere, cabanas, eating by the pool, all inclusive food and alcoholic drinks delivered to room (restaurant was closed), can

the rooftop pool, hot tub and shaded lounge cabanas were just an oasis of relaxation

when our breakfast came, they forgot the orange juice and coffee drinks we had ordered

very nice pool area lots of room to lay out and also have comfortable cabanas

i could order breakfast anytime

nice hot tub and pool

great location, nice room, bathroom and grounds. bell and bar staff were great.

the bar tenders were fantastic. very knowledgeable about menu and drinks.

not able to order anything from the bar or restaurant until 4 pm, while by the pool

the pool area is beautiful with immaculate vibes

swimming pool was close and no notification at time of booking

fabulous first class hotel, love the pool, the shop the food and service up there.

spa swimming pool etc

phone not working, steam bath in spa not working, room service wrong, shower not working properly

is the lobby bar was a bit slower than i recall last year but i’d anticipate staffing levels are lower due to

great breakfast and rooms were clean

parking and location, even with covid they still gave you some breakfast foods to take back to your

hotel had sufficient parking, had hot self serve coffee available for guests in the lobby, complimentary hot breakfast

very clean hotel with cute little robot delivering room service!

the rooms were very clean and there was a laundry facility near my room

service, food, central location, gym

great gym. beautiful property. lux room amenities.

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

amazing overall service. pool is divine.

charged 35 for parking and a fake gym

excellent breakfast

pool

ev charging for free onsite

i skipped breakfast. i arrived early and was able to check in.

they have a coffee/beverage bar and our morning coffee was included in our room rate

good breakfast and clean rooms and nice enclosed environment

the room was nice and the staff were friendly. the wine bar was also a very nice touch

one guest/party were allowed in the gym at one time

breakfast was great

breakfast was excellent

very clean and comfortable. easy access and location. simple easy breakfast.

breakfast, the telephone worked, the clocks automatically went forward for the time change, good

offered continental breakfast

cleanliness of room, upkeep of grounds, free breakfast

we thought we had breakfast included and when my kids had already grabbed buffet we were told it was $25/person

no room

food availability in their restaurant, no room service, which is understandable due to covid 19

e wifi has no reception to my room 369)

people upstairs and wifi was so terrible on both our phone our car was broken at home that my neighbor had to call the

wifi was not stable

this was a core reason why i chose palo alto inn, so i could do laundry onsite

additionally, restaurants and convenience stores nearby, and room service capabilities from a local restaurant, for those not wanting to leave the comfort of

wifi connection was extremely weak and most times not functioning

no laundry service but there s one near 7/11

laundry room

room service, beautiful room, convenient parking, mini bar, everything!

asked for a quiet room paid top dollar for a luxury room got that over the gym and by the pool and near the kitchen the room stank and was my worst experience ever, i asked

friendly serving staff at bar and dining area

room is missing kitchen stuff

nice clean room.. pool and hot tub were nice and clean.

pool no heated so was very cold but kids enjoyed big jaquzzi

tv didn t work. had to be replaced. wifi difficult to access.

however if you stop by the bar see our friend ,cy

would've like longer dining and bar hours.

there are a lot of things around you if you plan to not eat outside and working out there is a gym close by

pet friendly. huge room. great location. full kitchen. we loved it!

the ev chargers and the friendly staff are the 2 major draws for us

the laundry room was appreciated and good value

the kitchen was a plus as we ate our breakfasts and dinners in the room

whole set up with restaurant, bar, pool

very clean, great pool & restaurant! quiet .. staff was very accommodating

bar is difficult to get a drink at when busy

had a lovely time in the pool

chinese restaurant , chef chu's within walking distance, nice clean pool to relax

pool very very small

location, very clean, gym space with all i need, staff was a pleasure, highly recommend this hotel

quality, useless hand held fabric steamer - no bathrobes - the ice machine did not work - tiny pool - more like a hot tub size than a pool size - uneven service - the person who was checking us

design of the hotel and the gym are perfect

every floor had some little thing to use (free tea, free beads for kids, free painting papers pencils, microwave , free coffee )

staff so friendly, lovely peaceful garden/pool area yet so centrally placed

the gym was good enough to do the daily work out because it was empty in the early morning

beautiful room. great breakfast. close to menlo college

large rooms, kitchen, great bed...more than i expected.

i loved the layout of the pool and fire pit

the bar was beautiful and the bartender was a pro

bar area was very inviting

had a drink at the bar and service and drink was wonderful

she gave us a voucher for a drink at the bar to celebrate my birthday, and shared a video of her cute pup whose birthday was the day before

nate at the bar was excellent

the pool and hot tub. the restaurant and bar.

i also thought that the staff went above and beyond to accommodate my early check in

the pool area is nice and relaxing to sit

we didn’t use the pool or hot tub or gym

we also didn't get any info about breakfast, lunch, or dinner or if it was included with our stay

nice gym, pool

good location, nice big room, nice staff, good breakfast.

quiet and clean. breakfast excellent.

nice gym, pool

heated pool

great breakfast buffet

breakfast was great. staff was nice!

the breakfast was excellent as well as the fitness room.

the hotel seems fairly new and very clean. breakfast spread was great and staff was friendly.

no meat at breakfast but still satisfied

thursday night options, covered parking, and free ev charging.

is great , good food , good drinks, friendly staff & good amenities like pool, hot tub and gym

the pool was to chilly for my liking but still very nice and enjoyable to relax

things to note: during our stay they didnt offer room service or lunch and dinner service

luxurious and beautiful and provided spa facilities. the room was very nice and well decorated

excellent breakfast perfect room excellent service

breakfast was good, the staff was friendly

everything about it was amazing. breakfast was sooooo good also.

24hour gym

the gym was available and spotless

amazing totally recommended beat hotel for the price i guarantee amazing rooms and a complete breakfast

family and i loved it, it was over all great and the staff was excellent, everyone loved my kids

the decor of the hotel from the lobby to the guestroom and gym

very well thought out amenities in each room. modern and clean. breakfast was great.

nice facilities with a small pool and gym

pool is definitely heated and beautiful

and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service) (+)room service option the big gym (+) it has a nice selection of food for room service (-)vending machines ( for sodas, juice, water) no room service for when i m feeling lazy and don t feel like going (-)stayed here some years ago, and the food options available for room service were truly outstanding then; sadly the pandemic has meant that options are now more (+) breakfast and room service were great super fast and great service from gabriela (-) no information in room like pool hours or what is avail in restaurant or if they have room service (+) i also ordered room service on last day,i wanted soft scrambled eggs,which was not communication to the chef,pork (+)the bed. the room service.

the staff let us bring our own food and drinks one night and another day by the pool

peaceful and safe location, 24-hour gym, large room size

$10 i was able to upgrade to a larger corner room with a view of the water and pool

clean, well located, kitchenette, well equipped.

spacious room, pelaton in gym and free breakfast

breakfast, front desk personal, location, indoor pool.

cleanliness, modern, breakfast

liked being able to get a two room suite with a kitchen

i really enjoyed the breakfast

no breakfast provided only an apple and fruit bar

big breakfast with lots of choices

gym was small but adequate

early check in, late checkout, newness of hotel and design of room, free breakfast, accommodating

i would love for the wine rv to stay open longer as the bar and fire pits

i really enjoyed the outdoor area with the convenience of the wine bar and the gas heated seating area

so clean, modern and beautiful. also had ev chargers in parking lot.

the restaurant offered a solid menu with a kids' section (though a bit pricey), and the café was a great quick option

clean, modern, games for the kids and great restaurant on site

great location, quiet and helpful staff, gym, vending machines, and very good cleaners.

but clean, offers everything you need, microwave, fridge, large tub, nice shower, big room, free breakfast, heated pool, free wifi, comfy bed, friendly staff, close to the shoreline amphitheater

no late check outs and they call at 11am on the dot to get you moving

breakfast is wonderful

it's quiet with a nice surrounding complex and pool with a good amount of parking

they had a basketball court, pool, gym, and board games for the guest

buffet, news paper, the coffee, room service was quick, the kitchen fully stock, nice painting in the lobby, and friendly staff

i call for room service they took hours at least 7 hours, just to bring my family and me some towels

breakfast could have been more choices and more home cooked quality

swimming pool and facilities were fantastic with bbq and firepit available for use and bar and restaurant right there on site

reconstruction with limited garage space, no laundry services, breakfast or gym services due to remodel

breakfast wasn’t included since under reconstruction

they let us eat breakfast even though it was cut off time.

breakfast was great and the facilities were very good

breakfast is very good value.

clean, comfortable, great breakfast facilities, friendly

night it was only an 8 min drive w uber to the amphitheater, plus we got a nice little coffee and breakfast in the morning

breakfast could have been a little better, but stay was well worth the price

delicious to go breakfast, comfortable bed

breakfast- numerous hot items were cold. no decafcoffee at breakfast, but was available in room.

nice gym and table tennis

to choose from -wonderful breakfast variety, better than typical continental ud83dude0b -secured parking for

cleaning room service even when i requested

the wifi was great, i was even able to play an online game without a lag

glass in the sink was chipped, shower curtain ripped around the corners, no room service for the 3 days i was there

advertise gym, but have 5 pieces of equipment and only one works, everything else is broken

clean, great breakfast, great location and free parking

breakfast was good, but i think the team working on replenishing the food was not prepared for a

large breakfast area

breakfast: breakfast was great

has a bar in lobby and breakfast area

bar was closed when we were there

i had booked another location that didn’t work out and i needed an early check in

and $4 for a $1 bar of chocolate

didn’t try the pool. nice staff

front desk staff was professional and accommodating. pool & spa a bonus.

the room was perfect for my teenage son and i.. we loved the heated pool and hot tub.

the gym had good equipment

gym was great

gym on the small side but ok equipment. good sized rooms

it is not quite clear how to connect to wifi

room service could be improved

as was the bar downstairs

was very nice area, everybody was welcoming, the was nice entirely, the bar area is great full

pool and hot tub could have been a little cleaner as there was debris from the surrounding plants

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard access to

we wished the bar was open

there are laundry services available on the second floor and also a dry cleaning service available

the grab bar in the shower is way in the back and not practical to reach

it was for 4 adults, however, when we checked in they had it notated that it was 2 adults and 2 kids

forgot to pay my bar bill and the poor bartender got dinged for it i returned the next chance i got and paid it then

parking and wifi included

room service is bad, there was no water for a day and wifi got disconnected for a day

the gym equipment is all new and in perfect working order

comfortable beds clean rooms great food int the bar and buffet breakfast

the free laundry machine was really helpful

hot tub and pool were excellent

staybridge, has all the amenities of a one bedroom apartment with a fully equipped kitchen

this is much confortable for remete work also kitchen and dishes are prepared, so we can have relax to have dinner

breakfast was delicious,family friendly environment,enjoyed the basketball court, the gym, the pool and we were able to do our laundry