the hot tub at the pool area was under repairs

the bar wasn t fully stocked but other than that everything was good

non free wifi, far from the downtown

the kids in the pool and jacuzzi

the price vs location and the lower pet fee

space in rooms and the complimentary breakfast/happy hour were major pluses

we called the room service for the soap but it was never delivered

the room was very quiet and comfortable. the breakfast was great.

even the hotel restaurant and bar closes early

the price of the food in the bar and also the shop store in the corner

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very practical solution to get to/from the hotel

clean, nice area and convenient location and a shuttle that takes guests to the

close to sfo and had a shuttle clean and well maintained

nice clean rooms with comfortable beds. free shuttle was so a bonus

room was clean and big. location is good and so is the shuttle service

by the water, ease of airport shuttle frequency, view of the bay

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

close to airport, 24hr shuttle service, clean and friendly staff

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

hotel provides free shuttle from sfo. rooms were clean and we had a good stay

had an early checkin available and had everything on-site that i needed: gym, restaurant, comfortable bed, etc

when i booked i was told breakfast was included for 2 adults 2 kids and i get there and they argue and say it's only for 2 people and try to get more money out of

nice staff , indoor pool and came with 2 little kids, staff was able to check us in a little early

great location, above average gym. room service was good

great location, above average gym. room service was good

it also features an outdoor pool, though i didn't have time to use it

my kids used the gym and appreciated that option was actually there, despite being a smaller hotel

clean room good amenities with a gym that was workable

in the same area is a washer and dryer for laundry needs

was very important for our kids but it is under construction until mid of august

quiet and loved internal courtyard flexible early check in

helpful, guiding us through our rental car drop off at the hotel, to the gas station, getting our golf clubs and bags to our room

it is so clean and huge! also, we like the pool.

nice hotel close to the airport great restaurant and bar and airport shuttle

nice hotel, very clean and newly furnished, pool was warm and nice, gym good, all was perfect

gym was completely closed

liked the location, overlooking part of the golf course

upper floors, request view of golf course, easy access to underground ample parking with elevator access to all floors

gym and

also, don't be fooled by the claim that they have ev chargers

free breakfeast menu for kids and advertisement for breakfeast included kind of sucked

of ac in the gym

t buffet

need menus in rooms for the room service

restaurant and bar on sight.

beautiful hotel was clean, comfortable, and quiet, and there's a free hot breakfast included

laundry service on site as well as a computer station with printer

they gave me an early check in which set the tone for the day

like them to serve a hot breakfast again, right now they give you a small sack breakfast, small kids juice, small water, an orange and a small sweet bread

room were nice and the gym was really nice

we arrived at the airport after midnight and the shuttle arrived within 15 minutes

full room service

the shuttle to the airport is large and timely

our waiter at the lobby restaurant was also great considering we re dining with three kids under five

shuttle service and the beautiful lobby

great breakfast, great price, great location. breakfast and service were fantastic!

shuttle was on time

the breakfast is good. the location is perfect for traveller, they shuttle too.

they have a shuttle that picked you up and take you to the airport and bring you back

comp breakfast and we got an early check in and shuttle to

great bar and restaurant

gym was not as well-equipped as you could expect from this large and high-quality hotel

(same day to ongoing flight) no late check out fee

was put off, as was other guest checking in early, to be met with a $20 extra fee for early check in

fresh crisp linen and towels, free shuttle to airport, very convenient to airport

no heated pool

great shuttle service to airport

this hotel the lobby was welcoming, with a pool table, fire place with a bar off to the side

clean, spacious, great shuttle service, super close to airport

getting food delivered and eating; staff was so friendly and helpful with recommendations; nice gym and pool; easy access to beautiful park/walking trail along the bay; felt safe;

in a pandemic, the gym required masks, the restaurants were not open, not hyatt fault but a

breakfast was really exceptional as well

convenience, very clean and comfortable hotel, reasonable room service prices and quality

large room, very comfortable bed, great room service, very clean, easy to and from airport

an exceptionally good gym - a cherry on top

parking right outside the room

cozy, spacious rooms with big beds, and a full breakfast plus parking

my stay was mid-week so i didn't experience any issues with the free parking or noise

great breakfast. kids loved the waffle maker

very comfortable great breakfast great location closer to the airport

it was absolutely no problem to get a late check out

my family was on the trip with kids

24 hr laundry very comfy and spacious rooms hotel staff who actually deserve a big smiley face -

wifi is fast and

the room was spacious and clean and kitchen was an added bonus for preparing meals for my toddler

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

and free laundry

the dryer didn’t dry so well in the laundry room!

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

wish i could have stayed longer - was just there to catch the 4:05 am airport shuttle....

of the rooms we got smelled like cigarette smoke and the kids clothes reeked of it when we left in the morning

location so perfectly close to airport, free shuttle, staff so nice, room clean and comfortable

provided breakfast ahead of schedule - my shuttle to the airport was before the scheduled time

needed early check in and they were very very helpful in accommodating us, which was much appreciated

lobby has a nice little bar for a quick

day, my kids wanted to go to the pool but it was dirty

wifi did not have a valid certificate and therefore the browsers would not work, had to use my

some men were yelling around the pool deck at 9pm at night.

the bed was super comfortable & check-in was simple. there was a nice happy hour at the bar too.

room was clean and spacious. free parking

did not like having to review the room service menu on the tv; it was quite cumbersome

was very nice high class hotel at a reasonable rate. nice restaurant and bar as well

confort, bar, clean, free parking, free wifi.

comfortable beds clean rooms great food int the bar and buffet breakfast

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard access to

desk, bar and housekeeping staff were all great

swimming pool & bar were closed. no breakfast included. loud ac.

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

hard to relax in the spa or pool with kids running around

i was excited that this location had a gym

no fruit at breakfast except bananas

staff is very nice. the bed is comfy. the breakfast is good.

our stay was great. a gym or a hot tub in the building would have tipped the scale to perfect!

gym was clean and well stocked

beds, sink too high for kids

food around the area wasn't so great but that is out of the hotels hands and maybe the gym equipment is outdated but it is minor compared to the positive vibes we had here at this hotel

the gym equipment is very dated

also, they serve starbucks coffee in breakfast, but the coffee was way too weak and never tasted like starbucks coffee

the shower tub is not that good for families traveling with kids under 3 years old

clean comfortable rooms + good breakfast + friendly staff + free wifi + very close to airport and rental cars + easy access from

the laundry room was much appreciated

breakfast was good they have fresh fruits, scrambled eggs potatoes, bread, bread rolles, waffels

- room service closes at 10 pm

the airport shuttle was super efficient and on time

very clean. quiet and close to airport. shuttle service on time.

staff and cleanliness, shuttle service

we would appreciate to be noticed to the whirl pool and hot breakfast not available due to covid

safe area/clean rooms/good breakfast and shuttle to and from sfo always makes things conveninent

pool was not available for the entire stay

location by the airport was great with a easy to use shuttle available

the free shuttle was much appreciated and it leaves every half hour

free shuttle is awesome

friendly staff, free airport shuttle, nice room

beds, nice to have a slide out desk/table and quality products in the shower, great to have gym

shuttle times to airport,great location

very convenient from the airport, service shuttle is amazing too

the shuttle to the airport is perfect too

operator speaks too fast and don't explain clearly and gently where to take the shuttle, it was quite difficult to find and we almost lost the last one

is closer to the motel ,the bus station, airport, shuttle and mcdonald's plus wonderful

having a bar and restaurant

location, bar / restaurant in hotel

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

staff was really good! gym was also good enough.

handy for the airport bed comfortable rooms big gym decent

liked the fitness room

i was able to get early check in and late check out

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

room was next to the laundry room and it was very loud

also i wish each floor had laundry service

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for your dirty clothes

didnt plan enough time to use the fitness room

was pretty happy there was a fitness facility

clean, nice staff, shuttle is free, price is very reasonable

we did not try breakfast because it was too early for us, but coffee was good and i think, more than usual

the room and the breakfast

the place looked like an apartment with living room, bedrooms, bathrooms and a full service kitchen

some improvement shown short term, laundry facility lacks equipment that does service well, a drop leaf folding table would be

everything-breakfast, cleanliness, room.

spent thanksgiving there in 2bdrm 2 bath suite, full kitchen, we enjoyed.

i was told that covid is why there's no hosted happy hour, but the full service cash bar is staffed and operating at 4:30

my kids like the pool and free breakfast

the grounds were messy & trash lying around every corner, room service trays line the halls

my kids love the pool n the staff where really friendly

my kids like the pool and free breakfast

they got us early check in and helped us arrange our transportation to concert

we were assigned room 101 - a first floor room opposite the laundry, and next to the stairwell

checked in late and ordered room service

additionally, there was coin operated laundry, bit no way to get change

wifi speed is not bad

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

the breakfast each morning was superb

it has a really nice laundry room and business center

they serve breakfast in a baggy but we never grabbed one so can't say anything about that

desk lady could be nicer to kids and more welcoming

i want to make a suggestion on the breakfast to add at least bacon or sausage, but otherwise it is a good continental breakfast

everything. clean staff was great. laundry facilities were free. kitchenette was perfect.

keep coffee flowing for breakfast.

laundry, room with kitchenette

a full kitchen

gym was good and we used it- not too busy

the breakfast was consistently good, and our family had breakfast every morning

kind staff. very helpful. clean rooms well equipped kitchen nice hot breakfast.

small and not ventilated gym. no pool

great staff; great breakfast; comfortable beds, spacious kitchen and clean room/bathroom

was super friendly and the bbq near pool was very clean and ready for use we used it for our dinner one night breakfast was always well

the hotel room was more like a resort apartment w/fully stocked kitchen

and really family friendly with a pool and basketball court

2 bedroom appart in a quiet location, pool and basket ball court for kids were nice extras

they had a basketball court, pool, gym, and board games for the guest

in the description it says it’s kids friendly but honestly i don’t believe that

since it was past midnight and my kids had just fallen asleep, i didn't request another room that night

very nice hotel... kids loved the indoor pool!

very nice hotel... kids loved the indoor pool!

the gym and the view of the restaurant.

the snack bar is only open a few hours. would like more hours

the early check in and late check out were huge perks as well

hotel is clean, up to date, has a restaurant, fitness room, pool and laundry center

amenities - no coffee or breakfast without paying; no microwave in the room; laundry facilities were gross (only 1 washer and dryer for the building), it was coin laundry and

great staff! they have a laundry room, 2 rooms for gym (1 cardio and the other weights)

#2 guest laundry was broken so you had to use the sister motel next door

the location was close to the airport with provided shuttle service to and from the airport

staff, nice location for some quiet (about 15 minutes from downtown), good walking trail, kitchen with stocked supplies, and a full size fridge

hotel staff is so kindness! the shuttle service from the hotel to the airport was good.

paid laundry, plumber woke up us at 7 am to check water temperature in the room

free parking and breakfast

good breakfast choices that change day to day

the pool and spa are really good.

spacious room, pelaton in gym and free breakfast

when i went to breakfast at 8am, there's no fruits or yogurt or muffins.

gym was also cool to use while traveling

also wished the pool was working

cheerful and our handicap-accessible room was clean, roomy, and had full sized appliances in the kitchen

stay – the room was comfortable and clean, with access to a laundry which was very convenient

liked that we had a full kitchen to cook our own food during the covid-19 pandemic

we didn't want to sit at or in the bar area, so the hostess sat us down in a separate dining area and never returned

we like a clean hallway, a big and nice room and gym and staff

the extremely helpful staff, the bar and the convenience to the airport plus parking

your last name and room number), + transparent refrigerator, + handy phone (reception / room service / laundry - marked with pictures), + ice bucket, + capsule coffee machine, + (+)very clean and nice. very comfortable bed and friendly staff. convenient room service. (-)restaurant and room service closes early and nearest decent restaurant was about 3 miles away (+)daily room service, fresh baked, warm cookies daily, and curtesy?s professional staff (+) this is nice hotel service as well as the room service (+)great staff, wonderful room service, perfect accommodations. (+) hotel on level floor was very nice and is open late, also they will deliver room service/ in room dinning (+)this place was really clean, i really loved the room service. it was really good (-)room service was late with breakfast, but problem was rectified.

hotel and staff is so friendly and awesome and the bar just great especially the ahi poke

great pool

the staff let us bring our own food and drinks one night and another day by the pool

nice gym but more equipment would make difference

convenient 24h gym with free weights, cardio machines and a pulley

peaceful and safe location, 24-hour gym, large room size

the hotel is so close to nice restaurants, clothing stores, groceries etc, ev charging big plus for us

the price was amazing all except the pet fee

daily parking fee (15) and pet fee (50) not immediately clear

the pool was indoors it got chilly outside, outside of that my daughter and her friends loved the pool,

there is a small bar with very limited food service in the lobby

24hour gym

breakfast selection is very weak

everything about it was amazing. breakfast was sooooo good also.

the gym was available and spotless

breakfast was good, the staff was friendly

the staff was wonderful and breakfast was delicious

they offer a smaller gym, relatively large rooms and a complimentary breakfast

no meat at breakfast but still satisfied

great breakfast buffet

very good breakfast included. quiet room. clean. comfortable bed and pillows.

all in all, the kids and i had a wonderful time and we will definitely be back

kindness by staff clean nice breakfast

our room had a kitchen and small sitting area plus a dining table

room was spacious, with a kitchen if we chose to use it

the pool was very nice. the room was clean and the showers were great.

there was a bar with food across the street

gym facilities, heated pool, secure car parking and waking to views of the pacific ocean

wish i had been able to sleep considering our upstairs guest was apparently holding gymnastics in his room

the ambiance, the onsite restaurant is really good, it’s clean and comfortable and has a nice pool area with a great hot tub

gym facilities, heated pool, secure car parking and waking to views of the pacific ocean

the pool is great

enclosed pool. great for the kids

a short couple blocks or so walk, didn’t order a room with a hot tub, they have a nice enclosed pool, no outdoor hot tub but i believe some rooms do have

indoor pool with warm water and ocean views

the enclosed heated pool has the best view ever