pool & restaurants closed because of covid

filthy breakfast bar with staff sitting in a corner watching but doing nothing to clean or replenish

staff are super friendly and helpful, the property was very cleaned and comfortable, and the breakfast was more than expected

breakfast

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

loved the pool & spa too

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

everything especially the pool and jacuzzi

really clean,friendly staff. pool area very clean and comfortable.

my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was amazing, the room was clean, huge and comfy, we had room 114, near the pool, they had a

bigger swimming pool for the kids

we had coffee and yogurts - good son had breakfast sandwich - liked it bar was good one night

their were kids running up and down the hall

the gym was also a nice surprise - completely outfitted with all the equipment i normally use, like

the gym did not have any wipes/sanitizer to wipe equipment down

i was shocked to get a $100 bar tab

com falsely advertise free breakfast and pool and gym

you 'gym' could have some updated cardio equimpment

gym room beyond little room smelled

see above also when i was in the gym , the water cooler tray had maggots in them!! reported this

gym & pool closed

everything was ok. however the parking was a little bit too far.

parking is a little bit far from the entrance.

pool wasout of order. that was very disappointing.

nice and clean room,nice hotel,the food was good ,gym

good breakfast. great location.

great breakfast.

the breakfast was very sad compared to what we thought

breakfast was good. front desk staff was rude

complimentary breakfast is delicious and a huge variety of breakfast items

i did not have a chance to use certain amenities like the pool but overall had a great experience

for the locals so we couldn't enjoy the pool until after 8pm which was a disappointment for our kids

the pool was pleasant and breakfast was great.

parking is convenient, it is clean and quiet

appreciated the gym equipment registration and check out were easy, staff was pleasent

there is a restaurant in the hotel and it has room service till 10 pm which was super convenient

breakfast could be healthier and varied. there is no swimming pool.

desk staff were exceptional, friendly, breakfast was good, restaurant and bar were great- staff there were exceptional in customer service

eshly prepared omelets), good bar and restaurant in the hotel, free shuttle to my customer, helpful

it was great. very clean, great facilities. awesome breakfast spread in the morning.

th their comfortable beds and free breakfast) and the calandra's full service restaurant & bar was a perfect combination, as we dined in one night and used the bar nearly every night

th their comfortable beds and free breakfast) and the calandra's full service restaurant & bar was a perfect combination, as we dined

breakfast, pool and jacuzzi was great

ld cereal/bagel/fruit) to grab - was confirmed 2x that we would get

inn

didn't have a pool

number two i booked a pool view room thinking they had a pool and they do not have a pool what’s so ever

needs indoor pool

comfortable bed, first floor, 24 hour front desk. free wifi. bar and lounge.

great mexican restaurant, truck parking and big breakfast on the way out!

mexican restaurant, truck parking and big breakfast on the way out

there is a cuban salsa bar ok the first floor.

the sink by bar clogged

they also have a great gym

that the pool was closed

lounge for hanging out, exceptionally good complimentary breakfast buffet and facilities like gym &

weekend had a million little kids due to the pool and free breakfast

the breakfast bar was a modified continental

breakfast wasn't wow-worthy but it did what ws

and we used the local free shuttle service provided by the hotel with no problem

lots of free parking

couldn t access the wifi at all.

loved the rooftop bar staff all very accommodating great experience staying at this hotel gym was the best

bar was closed due to a private event

fabulous location - very cool interior - excellent and. beautiful bar - great art

it had a restaurant, music and the rooftop bar had an amazing view of the city

prices at the restaurant and rooftop bar are very reasonable for the area

kitchen staff was very nice

pool was clean

the kitchen staff and bartenders were great

their pool was nice and warm and the hot tub was warm warmer

the heat and cleanliness of the bathroom and kitchen

location, breakfast and parking

convenient no charge for parking. used the shuttle to take the train to nyc.

very clean, nice and relaxed gym and pool and the staff was friendly

i loved room service

friendly staff, gym well stocked and open 24hrs, restaurant and bar onsite but not open for lunch

sometimes the parking lots its very hard toto find thats all

gym

bar was closed till 5 pm

the room was very nice i liked the pool and gym

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east of nyc, generous parking lot are just some of the

i had my four grandchildren with me and we had to eat in the bar area for

happy hour was fun and food at the bar yummy

amazing gym/pool/hot tub facility

pool area was nice and fun with the kids. restaurant was really good

food, cereal and other garbage, laying around the pool, while the life guard sat there, allowing kids to balance themselves on the divider ropes, despite someone trying to swim laps right next to

it meant a lot of kids/people in and around the pool

the little kitchen facilities frigerator and stove fully functional

they provided me with quarters to do laundry and have all the laundry supplies on the premises pool is open

it’s a bit far from other places,the bar wasn’t open when we stayed there :(.

had a pool-facing room and the outside lighting was on all night

the price was affordable, the breakfast was fresh and really nice location

nice front desk staff, breakfast was good, location is ok, bed was comfortable

laundry... easy transportation

i liked the location and the gym and breakfast and my room was clean

i was very disappointed at this, im not sure if it was a bad batch of laundry or what but i was not happy at all

no pool and no access to the gym and no breakfast

didn’t liked that there was no cork screw in the room had to go to the bar to open my wine

need a microwave and open the pool

the breakfast ( 6 to 10am) was fantastic with lots of fresh choices

kids were comfortable really enjoyed this stay

gym had no weights only cardio

all was clean and breakfast was a nice +

didn't have enough staff for the amount of people for breakfast

great location, clean rooms, comfortable beds, lots of choices for breakfast

very good stay, good breakfast.

clean nice rooms- nice breakfast offered- friendly staff

on our floor appears there are resident people occupying rooms and their kids when noisy they fight and big arguments until 0200 am still going on

room across from noisy laundry room

breakfast not included in stay

and gym room can be better

and there's a restaurant/sports bar just

staff, dscipline,pool

ii didn't eat breakfast.

didn’t have breakfast

there was no breakfast offered but the hotel was close to the advent were we were going to.

clean and comfortable connected to a restaurant for good breakfast

thought breakfast was included but not

couldn't use the pool

beds was very comfortable and i loved the late check

pool was still closed. breakfast was ala carte.

the pool not being open.

i didn t visit the pool but it looked nice, on the small side, but clean

the room service middleman - the delivery guy told me the web address directly to their restaurant, and

we heard people in the next room talking loudly, kids running around in the room and lots of door slamming

poor shower head, poor wifi connection

very clean room, friendly staff, and plenty of parking.

had to go to another hotel to use the pool

liked the open feel of the hotel, the gardens, pool, and the gym

buffet breakfast was great

my family got to enjoy the pool, basketball courts and the grill

breakfast was delicious, gym did its justice.

expecting to be too late to get anything to eat, so i brought my own and used the kitchen facilities

the breakfast hall was under renovation, laundry machines were out of order

awesome breakfast and place is clean. the staff is wonderful!

amazing staff, very comfortable, breakfast was very generous, very nice and clean room

cooked my own breakfast so i can’t answer this question.

separate kitchen area was a bonus for us with kids

clean hotel, with pool. decent for location

kids enjoyed the comfort of the room the bed everything

there was a group of kids that were making an extreme amount of noise, running up and down the hallway

make a sign stating the pool is closed due to covid-19

the absence of the notification on your website (booking.com)stating the pool was opened.

heated pool

pool closed

the bar closed at 10 pm

no breakfast no bar covid so no room cleaning

the pool for pool date with my granddaughter

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

gym was small, but they always are

love the late check out

the gym was a nice surprise too

i only used the hotel bar and restaurant for one drink

good breakfast selection; proximity to relatives's home; comfortable beds; small but useful gym

cleanliness and the quality of the room. breakfast was very good as well.

very clean room, breakfast and location

breakfast bar was great

the energy bar at the breakfast and the waffles were extra tasty

pool was very cloudy and there were no towels

curtain needed replacement; i understand the breakfast bar needed to adapt to covid restrictions but

eat breakfast, as i was with my service animal, did grab a coffee for my ride home sunday

i liked the design of the room and the breakfast was ok

i like the pool the gym room and the cafeteria the bar section

like the fact that you can bring your pets in due to cortina there’s no pool nor breakfast but is is safe and easy to get

gym is lame

the location is very good on public transport to new york city,,the swimming pool and the gym are the best

great pool for my girls and comfortable stay for my dog

great breakfast, great staff, near everything

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best i've seen and better priced then other bestestern plus hotels

convenient. breakfast. fitness center. restaurant.

restaurant and bar connected.

restaurant on site & breakfast buffet. the fitness center is good too.

room was fantastic, roomy, with spa tub.

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

breakfast is fresh and delicious

was no restaurant at hotel as stated, the gym left a lot to be desired with only 3 pieces of equipment

just fantastic if i could live there i would. breakfast, staff(all), just terrific

good breakfast, small gym, dumbbells up to 45, high end bike, elliptical and treadmill. two

the hotel was clean. the gym was nice. the interior was better than the exterior.

the only good thing about this hotel is the gym

they gym was nice with new

other than that everything was really clean n quite enjoyed the gym and was very relaxed highly

great gym!

wish the pool was open but i get it. it’s cold lol.

pool a little small.

breakfast was excellent and all the staffs are very friendly

the pool was closed but due to coronavirus i get it.

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

pool and gym not open due to coved. other hotels in the area have them opened.

superb breakfast offerings

water dispenser in gym

very clean. the air in the hotel is fresh. the air conditioner works well.good gym

the breakfast and the location was outstanding.

did not have the opportunity to have breakfast

maybe you could put a recycling bin in the kitchen also

carpet was disgusted and couldn’t even let the kids really play around the room because the carpet was just nasty in that food sucked and better

i loved that we had a kitchen in our unit

price, location and breakfast! the staff was very friendly and the place is spotless.

name of the person i spoke to and they didn’t try to work anything out for us we came with 8 kids ready to swim

the pool and gym were great

location restaurant mason jar on the property,indoor pool fabulous complimentary breakfast

huge group of school age kids filled the lobby and hallways

parking was very accessible, inside pool a great advantage considering the weather, very comfy

breakfast were not provided while booking is included

the website said breakfast was provided, but there was none

breakfast was not available

they said free breakfast but they did not provide one (covid excuse)

breakfast

parking: i waited 40 minutes for a parking spot on arrival

was maintenance work on carpark which was disruptive to parking

parking was tough and there was no direct access to the building from a parking lot in the front

nice and quiet. plenty of parking. clean rooms. helpful staff. very nice.

nice, room dated, bedding soiled, difficult getting from parking lot to room bathroom very small, room @ 62 degree on arrival, sour type smell in room

the old days! you know when they had bellmen, and room service - hahahahahaha!

i booked which was disappointing but i did book last minute so i was tired and didnt want to lug kids and suitcases to another room

room service food was excellent, as was the breakfast buffet

staffs was every helpful for accommodating early check in and late check out while we were there for the dance competition

yes no pool or gym access. (pandemic) (+) also ample parking , spacious lobby , great amenities of gym n pool (+) i did not use their gym pool, etc (+) the gym was great-- well stocked with towels and water (-)gym / fitness centre

staff was lovely. gym was good. breakfast was good.

pool was great and the staff went over and beyond to keep us happy best experience so far.

having to share certain amenities with other hotel such as pool and gym

breakfast was delicious and a variety of choices

i did not like the noise of kids running amuck in the corridor during late saturday night into the early sunday morning hours;

and more equipment in the gym like cables

no soap in the room at the sink or laundry bag in the closet 2

all of our rooms (4) were on the same floor close to each other, i had a adjoining room for my kids

beautiful pool indoor, and, last but not least, a laundry

my kids and i enjoyed the pool time

pool closes early for adults

no room service and nobody answered the phone at the front desk

the other guest had kids running in the hallway screaming and yelling

big lobby bar area

free parking and wifi

pool, no gym,limited breakfast,kitchen non functional ,shower valve drips and very hard to adjust ,room

friendly staff, breakfast included, parking spots available, clean

free hot breakfast was very good

easy off and on from highway. breakfast included, nice rooms

includes breakfast and the pool was amazing ,warm and the room very comfty

brand new facility with a well equipped gym.

breakfast exceeded our expectations

pool is too small

good breakfast.

breakfast hours and food selection could be improved

our room was very nice, the staff were great, and the bar was great!

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

the bar was amazing

property, the design is aesthetically pleasing, the colors are inviting and the kitchen cabinets are very nice

had pleasant stay staff was polite breakfast was served on time clean kitchen area nice i will use this place

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

the gym and pool are a bit small. no toaster.

clean, new, nice gym, good breakfast

only hotel you have to pay for breakfast

wifi didn t work the whole night, so we had to utilize our phone data on our laptops

no staff, no room service

the pool area and plenty of parking

fortunately the college-kids werd not too loud

kitchen is well equipped if your staying for a week or longer it could be home away from home

the complimentary breakfast was not so great :(. maybe more options.

also, breakfast could have been a little better

breakfast, pool, the whole place was amazing

was the only hotel with the pool open

room is sparkle clean! breakfast is self-served, refill everything quickly when almost done.

my 4 kids and i loved the spacious suite we got

cleanliness staff was friendly and the complementary dinner and breakfast was really good !

clean and large room, well equipped kitchen in the room. good various breakfast.

i like the set up of the room. it’s always a plus having a mini kitchen

where i had designated our family to put our dirty laundry i noticed a giant hair clump

perfect location for trip to nyc with kids

breakfast, courteous front desk

pool was closed by the time we got there and the kids really wanted to swim

breakfast was surprisingly really good, staff was nice and it wasn’t loud in the hallways there

property was in a nice location, kids enjoyed the pool.

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

the grounds were beautiful and the pool and outdoor sitting areas were great

the pool was a really fun experience! would book again in the future

it rained the day before wish the pool water was slightly warmer

breakfast was well stocked and tasty

the small gym was nice and not an amenity usually found in this class of hotels.

could be more variety at breakfast.. no bacon ,ud83dude22

the breakfast, and all the services

good breakfast, nice exercise room

gym was not maintained

breakfast was good and available from 6-10

kitchen and fridge in back building, you have to leave one building to another just to warm food

gym needs to be better

breakfast options

staff, lots of variety for breakfast and very accommodating to requests

the room was very clean and the kitchen was stocked with all the necessities

the suites. stove, fridge, gym

it was very clean and well put together and lots of space in the kitchen area ud83dude00

about the property that it is close to american dream & it has a half court basketball court & a gym

the breakfast. it was very limited and not worth the price. not the usual marriott spread

no free brakfast. bar close at 10. have to pay for parking

great hotel nice gym

i didn't get breakfast.

did not have breakfast. location was fine.

enjoyed u added a resturant & bar on property & room had a refrigerator which u do not often get

to relax, i put the do not disturb sign on the door, and room service did not knock

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

nice lobby & good fitness room.

the fitness room looked really nice, and the onsite laundry was an added bonus

when a family moved in next door, with kids screaming and banging on doors, i called down

bar open during normal business hours; no coffee available for guests in the lobby; no grounds to

brought my kids to this hotel after a family day out

the bar was closed on a tuesday night, which i think was unexpectedly

the lounge/ bar was nice

to many kids i mean everywhere all hours of the night, though i was at a teen party

as well we pay for breakfast but there isn’t breakfast given at this property anymore

i would recommend staying here if you don’t have kids

no coffee or breakfast

no breakfast. no ice machine. no gym.

pool wasn’t open, the snack selection near the front desk was slim, the breakfast choices weren’t the best

nice people at the reception: they were accommodating us with our request of an early check in, even if unfortunately we got a room at the ground floor

breakfast was great

extra trundle beds for my kids, connecting rooms

the pool kept the kids occupied in between attractions