swimming pool was not that warm to want to use it in april and there is no shower/sauna cabin by the pool

kids breakfast had no options to order eggs, it had all sweet items, however on request the

the folded sofa for kids was really uncomfortable.

kids breakfast had no options to order eggs, it had all sweet items, however on request the

view from the hotel, nice gym and swimming pool, helpful and friendly staff, spacious and comfortable room and good

i appreciated the free on-site parking and even though i was unable to use the gym because of the short stay it looked clean and well equipped

there is a shuttle right outside the hotel with a little fee too

hotel contracts with shuttle service to nyc for fee(currently $10 each

didn't know where me and my kids would sleep so i booked with them and almost couldn't but the guy helped me out and iis been a

there is shuttle bus service from the hotel to times square, it’s super convenient

clean,if you ask they let you early check in

the breakfast,pool and hotel rooms were amazing

laundry amenities are in separe floor (1 washing machine & 1 dryer)

laundry room has a washing machine and a dryer

the cleaning! room and bathroom are new. pool clean!!!

outside had a lot of wear and tear, almost looked abandoned. the breakfast just okay.

the food for breakfast

breakfast was good

great staff, nice room, good breakfast

hotel is very clean and includes breakfast

breakfast was hot and delicious. and that coffee, amazing.

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

the breakfast should be increase with additional item like eggs etc

some amenities they provide are good like kitchenette and room space and cleanliness.

beds were comfortable. room temperature was pleasant. kitchen was fine. washroom was clean.

no coffee from bar; very noisy bar fri and sat evenings

drinks in the bar are expensive

live the view and that i can bring my fur kids

the reception is on the 6th floor and so is a bar with a lovely view

what i understood from the staff is that in the building there is a gym, and that's where the noises come from

d the food is already pricey, a

modern, yet comfortable great gym

room service was so expensive

it is a shame that kids under 18 cannot use the swimming pools.

the fact that kids can't use the pool at all

location, right beside hudson yards; super-friendly staff; clean, spacious rooms; good gym with new equipment; great coffee shop

the hotel bar is located in the basement with no windows, so no view of the city.

the wardrobe space is not so spacious but there is a complimentary laundry with a dryer which is very efficient for long-time stay

loved the late checkout and i was accommodated with an early check in for a few dollars extra

front desk staff, charmaine really made us welcome and set the bar for service

room (301), separate living area, really comfortable bed; helpful check-in staff and good room service; missing second bathrobe replaced in minutes; good car service to newark airport ($99

it didnt get changed after last guest) and there were no new replacement rolls until we requested room service

free wi-fi in rooms worked great and room service was consistent

the daily room service and fresh towels was a plus

room service team threatened me at 11

and the hotel has a gym

there is a small gym that you can use free of charge 24/7 but there are obviously not too many machines to use

nice staff, good gym, cool bar upstairs

it finally stopped & i was careful not to allow my door to slam shut when i went to the gym at 07h45 (am)

staff worked with me on extra pet charges they used to not have and waived the pet fee.

facilities were amazing and everything was just so impressive, from the staff to the gym to the breakfast

fitness center is top notch

rooms (i recommend higher floors, it gets quieter above floor #12), amazing location, great room service, helpful (-)the food is horrible. the room service is subpar. (-) the room service menu had excessive prices

breakfast was ok

breakfast was delicious but very expensive, we would have preferred a buffet instead of a la carte

check in is at a computer and the lobby area which is small is given over to a coffee bar/wine bar at night

we had a lovey view out to the street and over the bar area downstairs

the gym facility was off-site and was very good

the coffee shop turn bar at night was much needed

we took advantage of the equinox gym pass

staff were very helpful and friendly ( changed my room as the one i was in was next to the bar area and was loud when i arrived after my flight ) i really appreciated it the housekeeping

furthermore, there is no in-house laundry service or luggage storage facilities, despite shown otherwise on the booking

liked the sleek design of the rooms, the small but well equipped gym and the vibe of the hotel

all the conveniences in the hotel, gym, restaurant, yobot, espresso bar and modern clean rooms.

their luggage storage system. early check in. late check out.

the lobby bar has lively music playing again but the furniture looks like outdoor furniture they mixed in

two times that i ordered room service, the food was either undercooked, under seasoned or stale

the bar is a bit small and food selection limited.

communication from room service staff was lacking, delay in order and one not received.

room service small bottles of makers mark bourbon and red wine available for purchase in room lots

the kitchen

didn't eat breakfast at the hotel

location was decent and good room for the price. liked that it had a kitchen

was my first time in an extended stay so it may be a normal thing but the free breakfast probably isn't what most people have in mind when a hotel says they have free breakfast

we had a small kitchener but they didn't have any soap for dishes

in addition the beds were actually comfortable and breakfast selection was great

nice and clean staff was great, nice gym and good breakfast. and wasn’t to far from new york.

the breakfast was great and the bed was perfect for my wife who has a bad back.

hotel is new and still clean, nice breakfast and good gym

breakfast was good. location was perfect for the softball camp we were attending

breakfast wasn’t free like most hotels

the kids loved the indoor pool and the entire staff was pleasant

walking around cold nyc all day i made sure the hotel we chose had a hot tub (for us) pool for (kids) so that was disappointing

would love to have the breakfast included in the package

no breakfast included

the rooftop had amazing views and the gym was very well equipped

asked for early check in and was told they would call when available

a decent gym for what you would need on holiday

friendly staff and we got a late check out without being charged an extra fee

the gym is 24hrs, got everything that you need for a workout on

accommodations such as private cars to pick you up/drop you off at the hotel (car seats as well), late check out; early check in

the bar was a great time

location with very friendly staff, both the roof top bar and the bar next to reception were lovely

additionally- the gym was perfect size and had a peloton

i could suggest some disinfecting wipes in the gym area, to clean the equipment after we used it

breakfast is amazing

maybe could bring more machines into the gym :))

location was excellent, staff were very friendly, room was clean, breakfast was good.

so many great places to have breakfast, lunch or dinner

they don't have laundry facilities so you will need to go laundromat.

free continental breakfast would be nice but not necessary

are family with 3 kids

bar and food downstairs as great

1) could be improved

stayed here for 5 nights (2 parents, 2 small kids) and absolutely loved the hotel

from being able to do early check in to complimentary welcome drinks, to good cocktails at the bar and just excellent service

friendly staffs and good room service. my room was ready earlier than i expected.

the bar was very inviting and, somehow so inviting, we returned every day for very nice cocktails that

room service

just the wifi not working most of the time

view of the city and the front desk made sure the kids got a view near the top floor which made their

the only thing that disappoints me is i can never get early check in

usekeeping) and having to ring down to reception on a daily basis for basic items

35th floor but due to the front desk error, my sister & i had to stay on the 30th away from our kids

door in the corridor is not super insulated, so you can hear the noise and kids running through the corridor in the morning if you are a light sleeper

roof top and gym were closed. breakfast wasn't what i expected.

convenient laundry facilities also

great gym with weights and even foam rollers

my kids were okbut when you are over 50 you can't sleep, you need a harder surface

staff and location. rooftop bar and bar staff

the tv channel selection was not great the gym could be much improved, in line w cr7’s legacy

the room was fantastic and really enjoyed the gym which had very good equipment

amazing hotel great value for money staff unbelievably friendly great gym very clean and quiet

good gym too

small gym

the gym is in the basement and not amazing but fine

was able to check us in early and give us a late check out, which was much appreciated

breakfast was great everyday

there were only 2 laundry machines avaliable and people didn't get back theirs clothes on time, so it was like

i was there with 2 kids

room is very tiny, we were 2 adults and 2 kids, we had to move our luggage every time we want to pass through to the

breakfast was very good, although maybe a little crowded

every day there was a huge school group of kids over 75-1000 that would eat everything and make a mess everywhere

noise levels were loud could hear rooms and laundry/closet in same

location, spacious and modern room, friendly and helpful staff, gym with new and good

the best manhattan sunset and sunrise view at hotel gym ^^

were very kind to allow me an early check in clearly specifying there were no extra cost, the at check out they charged 100 usd

that kids friendly as expected but nice location, nice crowd and vibes, recommended for young couples

you're traveling with kids, just be aware that the hotel has a club and that there is definitely a nightlife scene after

st french toast i ve ever had) room service for dinner

room service was quick and tasty

microwave to heat your food, often time the kids didn t finished their food and because there is no microwave to heat the food then it will

excellent location and service. very convenient with kids.

new property, location is amazing, good deal for breakfast

staff were amazing, room was a good size and modern and restaurant downstairs was great for kids

shane at the bar was amazing

breakfast was good and the rooms were nice and clean

hotel employee at the bar was amazing

were clean, breakfast was delicious, the 320 bus picks up and drops off right beside the hotel for easy travels

pancakes we're little kids frozen pancakes for sure, there was no flavor on anything, can get better breakfast at any

friendly staff, good location, good wifi. luggage storage after check out.

when asked for something from room service, they asked my niece to come down to the reception to collect it

kids loved pancakes

location, breakfast, wifi, and staff

bit difficult for a young kids

great security access fob doors to the hotel main door, elevators, common areas and gym

the room was so clean and they offer free breakfast, specially got small kitchen

the hotdrink station was great, and when i requested a late check out, the staff were accommodating

you got a whole kitchen for basically nothing, considering the great price of the hotel in a large

the guest laundry was an added bonus that was very

there is a self-service laundry in the basement

guest laundry was a bonus

much common area space such as the library and computer room, vending machines, lounge, lobby, laundry room and best of all a beautiful chapel

breakfast (available 6 days out of 7) also excellent i would happily book to stay

the breakfast was fabulous - so much choice and ‘specials’ each day

hotel has a gym and a restaurant

laundry was 4.00 to wash and 4.00 every 30 minutes to dry

only thing i would say that we did not like was the coffee bar was only open certain hours

decent gym

there is a gym, a

laundry room in the basement

i found the guest laundry facility very useful (it is in the basement, next to the gym and costs 2 dollars for a machine load - washer or dryer, and you can even get washing powder

laundry room was not as pictured on bookings

and hopefully they will accomodate me for late check

gave us early check in and late check out free of charge

there is museum, computer room and gym in the basement

free wifi is nice when it works. it never worked for us.

larger room for an adult with 3 kids

laundry room located in basement, but staff did not communicate this info so didn t get to use it

wifi functionality is somewhat troublesome on the 21st floor

hotel room was good size. breakfast was aawesome.

good location, close to bus stop to nyc. clean and spacious room. free parking and breakfast.

thought that the pool could be a tad warmer and larger due to the amount of people who stayed there

short walk from walmart if you have a family and would like to cater for yourself ,it also had a pool

the pool could be a lil bigger. other than that, it was an awesome stay!

staff was very accommodating with early check in and late checkout on a weekend.

was not really a restaurant at the hotel or breakfast buffet, just a little mexican restaurant that was sort of part of the hotel

not for kids or older adults

our 1st get-a-way from sf, ca to nyc escaping from our hustle & bustle of kids, work etc

breakfast in the cafe was great. decor wonderful. bed, really comfy.

early check in, friendly staff

they did not have breakfast

i also liked that the gym was open and there was a place to print out some paperwork

situation is perfect, so close to everything you needed, the only thing to let it down was the breakfast

friendly staff, clean rooms and good bar beneath hotel. good central location

that it had a kitchen where we could freely cook.

like that they have free laundry and all the utensils to cook it feels like a home away from

we were pleasantly surprised that it had a full kitchen

the hotel had lots of kitchen appliances for rent, as well as board games

gym was well stocked and laundry free.

swimming pool spa room

location has been great. great pool with kids friendly personal.

rooftop heated swimming pool is an absolute plus for kids

wifi was poor

the gym in small and in the basement so not very motivating

our kids loved the amazing shower.

location is great. room was comfortable and clean. and, early check in.

fridge and microwaves in room, they offer laundry service but facilize are not on property to dry jackets after being soaked

we looked down 8th avenue from the 33rd floor. room was very nice as was the bar downstiars.

we ordered breakfast through room service (delicious) the morning we were leaving (+)location, professional friendly staff, delicious room service and clean comfortable (-)no room service on sunday available but i'm being picky (-)the room service prices were a bit extravagant (+)staff are very friendly. room service bell desk all are very friendly!! (-)no food no room service (-)room service prices were outrageous but at the same we were central ny (+) breakfast was very good as well as the room service (+)the room service team was very nice and accommodating.

only thing that i didn t like is that i called the room service to change the blankets and bring some water, no body comes

didn't like that there was no room service, but we made do with the options that were close by

we came here as a family with three kids and we will never go to a marriott hotel any more

lastly, no food room service

no room service or parking

no breakfast, room service, bar available (only sushi restaurant)

we got free early check in and late check out and it was very helpful

we were close to everything including the subways and loved the bar next door

clean, big room, gym

location close to penn station, nice juniper bar next door, and japanese restaurant in building, spacious clean rooms

the swimming pool was a hit

i liked the italian bar and the gym

wanted to charge $100 for early check in so we opted not to

the pool is nice and warm

the room was clean, decent breakfast

breakfast bar lacked hostess on arrival & guests unaware of what to do

fast but on the phone with someone else through the whole check-in process; that wasn't cool - room service isn't offered at this time - housekeeping was way too loud in the hallways in the

the westin provided an early check in option which is amazing!

the room was very clean, the staff were friendly and quick to respond, and the lounge and bar were quite extravagant

the gym is awesome

there were many families with 3 kids, same as our family

was absolutely pleasant and enjoyable, my kids loved the varieties of breakfast items and food

super comfy beds very clean rooms & staff where great with kids

very clean. gave us early check in for no extra charge

helpful staff breakfast bar decor location

gym wasn t that amazing, the weights didn t go above 10kg, other than that i don t have

such as laundry in the basement and just ask the front desk if you need utensils and plates

facilities at gym and waiting long time for an elevator

and a breakfast bar was perfect

in the gym there was only one treadmill but the weather was nice and central park just 1km away

friendly and accommodating staff - stay was comfortable - gym in the hotel - good location, close to time square and central park is one stop away from

the hotel itself is excellent, the hotel gym is the adjacent fitness planet which is very nice if you want to do a workout

wallpapers, modern wash table, walk in shower, huge windows) cooperation with a local in-house gym

gym was really bad and made me not wanna go for workout

clean, close proximity to penn station, room service was good

room service so they could not provide me with champagne glasses or a corkscrew to open my wine

no room service

the fact there was no room service was rather irritating, however beyond that i have no complaints at all

cost of the bar and breakfast buffet

no gym, no bad, no restaurant, no food, no snacks, no vending machines

loved the coziness of the room, window views, and coffee in the mornings in a beautiful bar room on the second floor

great location, clean and cozy rooms. good restaurant and bar on the hotel. good price for ny.

the rooftop bar is also very nice and convenient

the rooftop bar albeit expensive is worth a

bar on the second floor has a great back room for guest to hang out at along with two patios that

could have been a little better for the kids

the entire family was impressed with the breakfast

self service laundry and dryer is added bonus

extras such as the cookies at the desk for the kids, the staff willingness to help with umbrellas for the rain, they had a private car service

quiet in the room, accessible to public transport and front desk helped us get early check

would be great to have a fitness center!

lovely spa too

spa experience was sensational, and as always the room was well appointed, quiet, had fabulous

we loved the lobby bar and the cafe chelsea

unfortunately, fitness center was not completed but a guest pass was provided for nearby club

loved that the parking was covered and it was free

big parking garage

very far from everything, bar is closed almost all the time

bath cubicle is too small & inadequate laundry facilities

free parking in a garage

fun atmosphere. it feels like where all the cool kids hang out

i messaged them about early check in and they were accommodating.

we were very tired after 4 days in the city, and as we had a late night flight, we asked for a late check out

no self laundry facilities

as a courtesy the manager said we could have late check out at 3:00 pm

the breakfast could have been better.

limited fitness center with missing weights

breakfast was good, plenty of options to choose from

bugs, managers said they would contact us and never did, fitness facilities unusable because of storing mattresses in there

renovation pending bathroom was not cleaned when arriving fitness center was not available

some towels were stained and the room service was not always on time

no spa, no gym, no anything that would classify as a resort

i do think the bar/pool area tables need to be cleaned more often

room service / dine-in ended at 10 but was supposed to end at 11 pm

wifi was decent

scaffolding everywhere. no laundry. location made hgi look trashy.

the fitness center/gym is very small

we arrived early and they offered an early check in but we opted to wait because we wanted a room with a

gym is small but i supposed that's to be expected in nyc

bellhop charles was amazing and went above and beyond in engaging with our kids and helping us find a great place for dinner