wifi was very slow but fair enough!

bar area was peaceful

plenty of parking space

plenty cr parking

coming into wedding season , lots of kids left to their own devices whilst the parents enjoyed themselves , noisy , people smoking below

bar was very comfortable and the evening meal on the first night was exceptional, really good

stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the room the

i had free wifi which helped me with my work

staff are rally helpful and pleasent. wifi was fast. beds were comfy.

comfortable larger rooms with great staff and 24/7 bar option. had a fan in the room!!!!

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

i am a thirty seven year old woman with three kids and was visiting a friend nearby

there's a lovely little bar downstairs for a drink in the evening

access with small kids and rooms were small

didn't use the bar but that looked

brilliant location early check in

i requested a late check out which they very kindly allowed

bar is competitvely priced and staff very attentive and helpful

nice bar and a outstanding carvery best one we have ever had

great food and choice, lovely bar area

staff were very friendly, the bar and restaurant were comfortable and really good

booked in , we had a meal in the carvery which was very good, very clean throughout the hotel, bar and

location breakfast bar restaurant room

although a password was provided it wasn't needed for the wifi

easy parking and convenient

breakfast not available as room service

wifi was very weak

lack of beverage facilities, room service

leaving the hotel to see our friends i asked in reception for soap to be left in the room by room service

the wood pannelled bar was comfortable and as we were the only guests for the first night the lovely receptionist

parking - you are guided to park in a car park before the hotel and carry your bags to the hotel,

warm welcome and quick room service.

we liked everything about this hotel , staff, room , bar all was top rate .

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

bar area, room was nice, clean and spacious

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

breakfast was lovely plenty of variety. the hotel was spotless and staff were very friendly.

the staff who greeted me at the bar, in spite of having to shout over the bar noise, were very friendly and welcoming

had played rugby that day - so there was a bit of noise from the bar which could be heard in our room

the breakfast was out of this world as well

cleanliness, breakfast and accommodation

the health spa gym facilities i fully enjoyed using, the atmosphere was warm clean and relaxing very nice hotel

the car park wasn t very good as the cars wernt parking in the correct spaces.

the day before i had spoken to a receptionist to ask if they provided room service to which she said yes they do

were great and loved the gym and pool facilities

choice of breakfast menu catering for all needs including vegetarian , good spa pool and gym facilities

monday the restaurant and bar closed from 6 p

bit of bar noise, but it was saturday night

i even managed to get a last minute drink at the bar and enjoyed the company of a few locals

slight quibble was non-availability of wi-fi in room, although wi-fi was available in public bar and lounge

great pub,awesome bar staff and hosts. comfortable room,close to work

breakfast was huge staff were all very nice and helpful large garden to relax large parking, good place to visit wales , splendid road for

mould in the rooms including damp in the dining room dirty pool, no room service

location for hiking great friendly staff good spa and gym easy parking great food great bed quite location great

the spa and pool

the pool was good as were the gym and elemis spa

stunning interior, beaut breakfast, the pool and sauna was marvellous too

ample free parking

easy parking breakfast was delicious and a good choice

limited car parking, had to walk 200meters with cases to get to hotel

room service was very good - delicious food and served very quickly on a large tray with everything

toiletries or room service menu in the room

there was plenty room for parking and the grounds were beautiful

breakfast was varied and very good

there was always someone either at the bar or at reception and all very friendly

reception were very helpful and let us check in as soon as our room was ready and the bar and restaurant staff were pleasant and helpful

sofa bed for kids so bad thise is only thing i dont like i will recomend to change quick

good location, large comfortable room , excellent gym / pool

amazing pool and gym facilities

had room service and the food wasn't very warm

the pool and spa facilities, the ambience. the staff were so friendly and helpful!

hotel offers everything you need for your stay including pool and gym

spa and comfy bed

bar and restaurant was really busy due to christmas parties

the bar and restaurant had 2 huge screens and a few cinema chairs, which made it great fun to watch the

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

late check out on request and an excellent breakfast

location for a nice quiet weekend break, or for the fitness ie: spa , sauna , pool, gym, or golf whatever you want its catered for

noise of kids on lobby

large comfy bed; plentiful car parking; super gym & pool.

from the annoying early check in hiccup, everything was excellent

the grounds were nice and the pool for the kids was great.

they have a separate bar and restaurant to the accommodation

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

there is a bar and

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

amazing staff and very comfortable room,loved the bar and breakfast good

the breakfast was excellent cannot believe allon offer and in with price 11 out of 10

location, staff, family friendly for kids 9-13

arrived via motorcycle yo start our south wales tour arrived late afternoon large out of site parking so y be was safe

the food was excellent - a mix of traditional and modern for all meals - breakfast, lunch and dinner

great hotel nice bar and garden section

swimming pool and spa well worth a visit

our room was a little cold and the bar meals are a little over priced

very comfortable fantastic spa

the restaurants were first class with the main restaurant offering breakfast and other meals, and the lounge bar offering smaller meals and snacks all day

were upgraded to a larger room and granted an early check in when requested, both at no additional cost

great location, excellent staff, wifi great and room clean and big

so nice to cross the road and your in the centre of crickhowell which is buetiful, plenty of parking space too, highly

i should have chosen a parking place not under a tree that birds used to bomb our car.

parking seems a bit problematic

beautiful hotel, lovely quiet clean rooms, great food, ample parking

sauna hammam and gym were closed but no mention on the

interesting location up a narrow lane also used by the golf club.

track windy road is shared with golf course traffic

nice surroundings and free parking

good parking

the pool, the jacuzzi and everything in the spa area was perfect and definitely worth it

room service also available

managed to get a late check out without an issue

gym and spa especially jacuzzi at the end of a day walking was amazing

our kids slept on the sofa bed and were very happy with it

didn t eat in the pub as planned as too tired unfortunately, but room service was excellent

clean comfortable room with all amenities, plenty of parking on site, great little pub next door that serves a large choice of tasty food

manager was very welcoming and helpful; a big plus to have off-road parking and the busy pub was a lovely place to relax

very clean, modern and comfortable. staff were great and ample parking.

the breakfast was delicious,and room service was great

it was lovely and clean, comfortable beds, early check in, late check out

lots of parking and near and just off the motorway

clean, tidy, very comfortable and a nice breakfast.

nice hotel, good wifi signal, clean and confortable room, good location, wide parking even if with extra cost

great breakfast, special mention to owen who was of great assistance in helping with the on site ev charger

spotless hotel, staff very friendly. breakfast was fresh.

lovely room. comfortable bed. great price. free breakfast. restaurant serves many options.

kids handprints everywhere

should have kids menu

clean great location excellent gym lovely room

best shower ever, excellent breakfast and the standard if hospitality was incredibly high!!

the room service was quick and cheerful

the breakfast in the morning was well worth the money and was absolutely delicious

bar down stairs wasn t accepting cash after a certain amount of time, and was charged extra due room service charges

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

waited a long time for my room service meal 45 minutes

beds comfortable, wifi strong, breakfast good

polite helpful staff on check-in, in bar and at breakfast

thought bar prices were a little

room service was very polite and

pool jacuzzi and steam room was very relaxing

wifi worked well (room 201) (+) free wifi (+)hotel was beautiful and had the fastest hotel wifi i have ever had (60+ mbps) ud83dude2e (-) 10 per breakfast. wifi didn't work (+)comfortable bed. bath. breakfast. wifi. friendly and helpful staff. (+) the wifi in the room was very good (+) good strength wifi (-)street where hotel is located was a bit rundown. wifi signal was poor. (+)everything was perfect except for the wifi. our room was 218. (+)location, good size rooms, wifi worked properly.

nice and spacious room, great for family with kids

good sized room with everything, nice spa area pool ect, lovely staff, breakfast, location

r free) and other people used the gym

, i choose to stay here over any hotel , my children feel he the same , and feel so comfortable , room service is so quick , and i highly recommend this

wifi was hopeless in the room, i had to go to the lobby to get it

created a very welcoming environment it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

glad we did as the hotel exceeded our expectations and was really nice, decent sized room, good bar and friendly

viously knowingly) next to a long-stay family with kids, with other long-stay families in the corridor so kids running up and down

thing could improve is the room service

so having a nice bathroom and good wifi are bonuses, but they are not going to affect my ability to sleep and whether i can stand up

big points that i got the chance to have room service, i like that i get the the chance to eat in my room

early check in as requested

it has a lovely bar and the breakfast was tasty plenty of choice

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

bar staff need to liaise with front desk about closing times

room service out of hours menu lovely pizza but ordered sticky toffee pudding that came without

could connect to wifi but not get on internet, even after doing the sign-on part

quiet comfertable room with room service

the staff the room was fantastic and breakfast and the spa was excellent we had a fantastic stay

pool

catered meal was very poor. laundry and parking expensive

enough milk n tea in rooms carpark works confusing signage cold in hotel kids swimming lessons in

into the room, got a ahower and a bath tub in room, good side lights for reading in bed,nice gym and pool, staff is friendly

old pub with heaps of character. friendly locals in the bar area.

staff were welcoming and very helpful, room 11 was stunning and the breakfast was sensational

great rooms and great bar and breakfast. would definately recommend

guests were a bit noisy, kids especially letting bedroom doors slam instead of closing them & shouting

location staff nice little bar cosy room

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

coffee has never tasted nice at breakfast

location and spa even if we paid for it , maybe should be free for guests

luxurious environment / super clean / friendly staff / great breakfast / central location

also found a hair dryer and a laundry bag which you can order service for

probably would choose a quieter location if i were travelling with kids or was not planning on having a few drinks to knock me out

the only criticism i can possibly say was that the wifi was slow. didn't affect my stay at all!

we used the bar ,plenty of choice for drinks, didn t have breakfast but it looked fab and the staff were very

have to say, the wifi in the room was

that there was no bar fridge in the room. would have been brilliant.

may be more bar staff when very busy!

lack of seating in bar area in evening

bed very comfortable. breakfast excellent enjoyable stay

breakfast was amazing, staff were very friendly and the rooms were spotless

freshly squeezed orange juice had dinner in the restaurant one evening and in the bar on second evening in both cases food was superb and service was

breakfast was fantastic too

breakfast was fantastic and bar downstairs really good

daughter had a room above the bar where there was singing on the weekend, which i would not have liked but they put me in a room

great service. lovely breakfast

the wifi was rubbish.

us- we had a beautiful room complete with dog treats, dog bed and bowls, we were allowed in the bar with them and onto to have dinner- would very much recommrmend

relaxing stay - excellent food dinner and breakfast - enjoyed the sauna and spa pool.

breakfast was fabulous

we had lunch when we arrived, dinner in the evening and breakfast in our room- the food was delicious

relaxing stay - excellent food dinner and breakfast - enjoyed the sauna and spa pool.

plates left outside doors in the corridor and not collected by room service until after we went down for a meal at 6 pm

make shift bar because there was a function on on the 3rd gloor

there was also a gym, but did not use

wifi didn t work on our floor and bar/restaurant closed at 9.30

were clean, big window, sustainability conscience, nice breakfast and lounge, pleased they had a gym

to find not only was there a baby swimming class going on just as we got to the pool (i work with kids so really not what i wanted) but we planned the day and were there at pool ready to go when we

wifi i actually didn t understand how it worked and whether i would get charged after my first

a big deal but the chillers were not working on the pumps at the bar so the beer was room temperature

room service great and the food outstanding

room had a bad signal for mobile data and even the wifi