friendly, welcoming staff - large bar areas sectioned with quieter areas and comfy seating

was clean and comfortable, bar was warm and cosy on cold evening, good selection of drinks

not a massive problem as the bar the next room over

the wellington was a gem in wales. fresh lobby & bar to relax in. great breakfast.

the warm friendly service & relaxed bar area.

we had lunch when we arrived, dinner in the evening and breakfast in our room- the food was delicious

lovely library & bar to relax in with open fire

loved the spa and enjoyed the cocktails, just wish we could have stayed longer

the bedroom was brilliant and breakfast was excellent with very helpful staff.

, breakfast, dinner, location and staff all fabulous

room service was given

the food quality was good at dinner, the waiter did not appear to know what was included in the kids menu

room service, not required but little evidence of their presence

no real complaints at all with the hotel itself. the wifi was poor though.

everything, staff all very friendly and professional hotel bar and resraurant all lovely

late check out and late continental breakfast finishing time

great hotel, i have stayed several times and on every occasion spotless room with great wifi the views are spectacular, with access to a gym and a pool this is a gem of a

bar menu closing at 6pm

bath; fan on last legs noisy - double glazing to panes don't block noise smell / smeech from kitchen was pungent; and it wasn't a busy night no attempt to offer help with luggage which was a

ybe offer boosters with a

the property has its own farm including a chicken farm (the kids will like that) and a lot of outside space

i even managed to get a last minute drink at the bar and enjoyed the company of a few locals

bit of bar noise, but it was saturday night

monday the restaurant and bar closed from 6 p

great pub,awesome bar staff and hosts. comfortable room,close to work

slight quibble was non-availability of wi-fi in room, although wi-fi was available in public bar and lounge

the welcome was very friendly car parking was easy . beautiful lication

staff were very friendly, the spa facilities were excellent.

on site free parking

the bar area is relaxing and outside seating gives you those wonderful views

really friendly staff, breakfast was lovely, views are amazing, the beds are really comfortable.

staff were very friendly, the bar and restaurant were comfortable and really good

booked in , we had a meal in the carvery which was very good, very clean throughout the hotel, bar and

bar is competitvely priced and staff very attentive and helpful

room was comfortable furniture a bit dated but that didn't matter lovely bar and restaurant food amazing

very friendly staff and facilities of bar and restaurant.

an old but lovely quaint hotel with plenty of parking in a nice little town

parking seems a bit problematic

room, breakfast, evening meal and well kept beers

i needed to iron an item of clothing and the friendly receptionist took me to the laundry room

good parking and a happy vibe in the bar

wifi in our room behind the pub/restaurant was pretty weak, evening meal main course portion sizes

ept in late) but the room was very comfortable, cosy bed and the

atmosphere in the bar was relaxed & it was good to see a busy restaurant on a tuesday night

the bar area has sport on tv and fully stocked beverage options like any well equipped pub

location, staff, family friendly for kids 9-13

very lively bar area with a lot of functions and live music

breakfast was fabulous-and the staff couldn’t do enough for you- 10/10 would recommend

spacious bar area to spend the evening

was perfect, staff very friendly and helpful, breakfast was delicious and my room was extremely comfortable

had played rugby that day - so there was a bit of noise from the bar which could be heard in our room

looked after adults, kids, dog and even had secure lock up for bikes

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming staff

i am a thirty seven year old woman with three kids and was visiting a friend nearby

access with small kids and rooms were small

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

breakfast was very good nice selection

the location, the quality of the building, spotlessly clean, lovely bar food and good breakfast.

parking was easy and the manager was very responsive to our requests

beautiful property, staff friendly and on hand! dinner and breakfast were outstanding!

parking was tight and heating was left on in the room - and it was very hot until we turned it

professional staff, allowed early check in

bed and although i was given a password to use the hotels wifi it didn't work

wifi didn't work in the room

staff are rally helpful and pleasent. wifi was fast. beds were comfy.

lovely friendly staff. fab room and a lovely bar with a very friendly bar woman.

staff were welcoming and great, breakfast was plentiful and lovely.

from megan the beautiful border collie who knew exactly where the treats were on the bar and wasn't afraid to ask everybody to get her one

for visiting hay-on-wye, it sits close to the the river with fantastic views from the cosy bar of the surrounding hills

great choice of beers and food in the bar

lovely hosts who made us feel welcome and the breakfast was really nice too

brilliant location early check in

i requested a late check out which they very kindly allowed

was never around in bar etc

welcoming staff hotel was warm and comfortable with ample parking and good wifi and well stocked

were friendly and informative, though we did need to ask where the bar and breakfast rooms were located

also had a bath, yes i like my baths, & this one had a beautiful view of the gardens, plenty of parking space, nice helpful staff, comfortable beds, wonderful stay

lack of beverage facilities, room service

very clean staff where lovely amazing selection for breakfast

great breakfast spread

well cooked breakfast, lots of choice in a lovely dining room with fantastic staff

however, you can still use the gym and pool facilities etc

lovely and clean, bed very comfortable, excellent price's, and very good selection of food for breakfast

no cooked breakfast option

wifi was not peropely accessable in the room we stayed, but alternatives were provided for the

monday bank holiday the lounge bar was closed until we asked for it to be open

the wifi was

best places i've stayed spotlessly clean and excellent customer service from the staff and the bar staff were very polite also the receptionist never fail to make conversation and asked us how

no parking.

rather rudely that breakfast had finished and we had to rush to get cold breakfast off the bar or there would be nothing left

i was offered room service but didn't want my room smelling of food

though the adults bed were very comfortable but kids futon beds were very hard to sleep on and very uncomfortable

management should not rely on kids

kids thoroughly enjoyed the

kids loved the breakfast, staff were welcoming, cannot fault!

very relaxing with 3tired kids all they wanted was to lying down and rest

activity packs for the kids

i get a 60 fine for a parking charge

all the staff from reception to bar staff to restaurant staff were welcoming and helpful

plenty of free parking

parking was free, as was the wifi

parking was free, as was the wifi

very friendly and welcoming and were very obliging when we wanted to have a final drink in the bar when it was technically closed, we were not rushed to finish our drinks in teh lounge

plenty of car parking space

all my requests were met, two rooms close together and good parking

the rooms, restaurant, grounds and parking facilities are excellent

no room service or availability of snacks after 8

breakfast was lovely and room service was on time

clean, well located, friendly helpful staff, nice mini gym, good breakfast

the options for room service and travel essentials on request is exceptional

room was excellent gym was a nice extra

make shift bar because there was a function on on the 3rd gloor

my point problem was the casting to the tv you had to do it though the hotels wifi and the wifi kept cutting out which apparently happens

so we paid for room service breakfast even though breakfast included in our room rate

arrived late and headed to the bar to catch up on some emails and a glass of wine after a long drive, the total relaxed ambience

facilities, especially gym and spa

the pool was ok, they could do more for kids

large comfortable bed with a great gym, pool & spa facilities. friendly & helpful staff.

lots of kids but was quiet at night and given a quiet room so no problem at all

me & my kids had a fantastic time and happy with our stay and the kids loved the place

they also manned the bar and were very chatty, helpful

meant we could visit one day and then nip to the seaside at big bad barry with the kids

great breakfast, special mention to owen who was of great assistance in helping with the on site ev charger

for bottle of complimentary water at check in, it didn't arrive, so rang room service and requested again

much dislike the pool booking system and the fact you are staying in a five star hotel and only allowed to use the

hotel is amazing, the jacuzzi, the swimming pool, the breakfast and decorations absolutely amazing

easy wifi connection

lots of options for dining, food was excellent, lovely spa facilities, huge room, excellent sleep, pillows amazing, lovely towels, clean bathroom

the location to the icc room was clean and very comfortable shower amazing with elemis products bar was well stocked with friendly staff large car park with reasonable overnight

the room / bed shower was very good. room service was quick. the food was top class.

ar and restaurant) choices are very good

staff and facilities was above and beyond my expectations excellent value for money nice bar and restaurant to relax in will definitely stay

dont think the menu

excellent. the restaurant & bar are superb. staff were fantastic

to many kids aloud in the pool at one time

the wifi connection was dreadful.

lovely atmosphere and helpful staff, clean, kids loved the swimming pool...

good breakfast, clean rooms, plenty of space to work in. wifi very poor.

is delightful hotel - a time capsule with bar and dining room instantly transporting the traveler back to a time when the port was in its

after our day out we spent the evening in the hotel bar with the owner and met some of his family which was lovely and we felt we were welcomed with

the bar was nice too and very good service

room clean and bar area very impressive, lovely stay

spent the evening in the bar area and was shocked how cheap the drinks were

kids eat free

i was on business and it was a perfect location food in the bar area was excellent

re wifi, there could have been a ticket code

good device pool a bonus lovely warm water!

there are elevators and small kids play area with some playsets, it will be great

good parking facilities and decent breakfast

never had breakfast

lounge not dining room obviously and we were looked after really well all staff on reception in bar dining room evening porter all really helpful and nice no issues at all really pleased room

the staff are lovely, the rooms are attractive with comfortable beds, and the garrick lounge cafe bar is just great - good wifi and i can work there with excellent coffee and pastries

breakfast was good and eggs come cooked to order

parking was plentiful and convenient

steph was very welcoming good reasonably priced bar with friendly locals comfy beds good price

wifi needs fixing, had to be at reception to pick it up

location and parking

was no wifi access from the room which it stated there was

reall friendly staff and breakfast was awesome

breakfast was excellent

stay, staff brilliant nothing to much trouble, food excellent evening meal and breakfast

breakfast was great

close to the crematorium ground floor room early check in

the breakfast was delicious with plenty of choices

an restaurant or bar would be convenient

variety for breakfast the bar was closed when we arrived but it was not a problem they brought drinks to our

breakfast was lovely and had a good range of food

house with excellent room and bathroom breakfast recommended and staff could not have been

here- bar food menu perhaps a little limited but i had eaten earlier so did not try it and my stay was

room was comfortable the gentleman in the bar and staff were very friendly

everyone helps as much as possible, locals use the bar lovely atmosphere

the bar and dining area were clean and had a lovely friendly atmosphere

friendly staff, fabulous bar atmosphere/food/drinks, great location, spacious rooms. brilliant.