parking was nice and easy

the japanese room which was very pleasant and tastefully orientally decorated and had a lovely spa bath

friendly staff, clean premises, great food, wife and kids happy

very poor breakfast. few poor option for kids, no fruits, not too many option, close

comfy bed, excellent restaurant and bar areas.staff friendly and efficient.lovely location.

good atmosphere in the bar as well

there is a lively bar here with a really fantastic live music duo (walking the dog) on the first night we stayed

location perfect for us as we were playing golf at porthcawl.

bar was great as was the food and staff it was a lovely stay we stay in port talbot quite often as

bar and breakfast staff were very friendly and very helpful

verry good food great.nice place staffe great... .plenty golf courses around toplay..

really loved this place the staff were very friendly- good food and drinks at the bar and at a price that doesn’t break the bank

happy staff, great bar and food

sunday lunch and breakfast was excellent

good location for golf. the staff were very friendly and the room was pretty clean.

and staff very helpful and friendly,good parking and central location, would definitely stay here again

bar is 24 hr for residents and all the staff are so friendly and helpful the hotel is very clean

very friendly staff no problem with changing room as above bar highly recommended

location, staff, lovely chill bar another bar with great entertainment comfortable homely room

location , staff very polite and helpful, harley the bar manager was excellent and went beyond his

lovely staff, great breakfast, clean room. perfect for a golf trip!

i had two daughters playing in the british womens amateur golf championship in pyle and kenfig golf

wifi didn t work

location, found finding the hotel really easy and plenty of parking spaces

comfortable room ground floor safe parking friendly staff good food

the room was comfortable, with free wifi

lots of parking too

and tidy, staff were lovely, the breakfast was delicious, we went to near by pub for food franco s and nice walk along beach

all good with stay ,breakfast and lunch

there was no room service

very good breakfast and close for our golf trip.

great location for our weekend golf trip. staff were very hospitable and the food excellent.

nothing, bar noise lulled me to sleep.

order for cooked breakfast the night before so that we could have it at 8am in time to leave for golf

this included the bar staff, waitresses, staff in the morning serving breakfast & the cleaners

next door were a swimming pool and cinema, fantastic

swimming pool and jacuzzi nice extra

given wrong room initially but ok as changed it. spa facilities closed.

the spa facilities were unavailable

swimming pool and spa area clean in a morning but not so good last thing at night

staff very helpful and friendly good size room, great shower! good food good room service

the spa as always was so relaxing and the lovely lighting makes it feel very calming

wifi was down in our room, and the shower was cold but, we told the staff and are fixing the

the check in staff were great as well, explained the facilities and booked me into the gym, pool and dinner

plenty of parking space; very pleasant staff; hotel very clean. rooms very comfartable.

breakfast excellent- tasty well- cooked and good service from kind staff

wifi weak

lounge, outside, parking

the gym wasn t open

dinner and breakfast were good

great room service, very friendly staff, nice breakfast, very respectful staff

continental breakfast albeit basic, cooked breakfast was fresh and fantastic

the breakfast was huge and we were only charged half price for the kids

hotel was excellent , the room was far better than we expected , breakfast was good , staff were friendly and helpful

we had asked for rooms next to each other because we had kids but this was not fulfilled

a great stay and parking was available as well

room was very nice and clean and comfortable we had room service every day

excellent breakfast

good bar with selection of drinks available evening meal and breakfast was very good secure parking

convenient free parking

fitness room was well equipped. breakfast was good. rooms were very big.

good car parking

pool and hot tub was fantastic

room service was on point and very

pool area was wonderful and very clean, breakfast was plentiful and the evening meals were

activity packs for the kids

kids thoroughly enjoyed the

would ve liked room service but not offered.

next to motorway and a pub room size air conditioned in lobby breakfast choices dogs allowed free wifi

was an initial problem where the sofa bed wasn't made up for my kids, but the staff there were very helpful and had the bed made up within an hour, even though

asked for early check in and was given with no charge

loved the fact the hotel had ev charging

value for money on the room and the breakfast

good menu selection available and very friendly staff at reception, bar and restaurant

pleasant bar and communal areas with a superb breakfast

the wifi was really bad.....moderate at best

would have been great if kids are allowed in the jacuzzi

staff were friendly at reception, pool and gym areas

good spa facilities, bar area and location

the hotel, spa restaurant, rooms and staff are just amazing !

i liked that rooms were clean and comfortable. room service was great also.

the spa and pool were a lovely addition but a bit dated and small.

because 2adult and 2kids pay 64£ not cheap

location for business trip, good parking facilities, easy to find

used the gym in the morning - small but only needed the treadmill anyway so very happy

breakfast was tasy, in a quiet bar across the street

brilliant breakfast, having to cross the road is so ok on a fine weather day

lovely cozy bar with good selection of drinks, lovely ròm with oak beams, very comfortable

pleasant bar area with friendly staff

we were told that due to covid we would have to have a continental breakfast due to the kitchen needing to be closed

brilliant location early check in

i requested a late check out which they very kindly allowed

the bar area is stunning

bar area is great, preserving the character of the late victorian building like the other areas of

explained to the woman on reception (fay or joy i think her name was) not only did she waive the early check in but she upgraded us to the (+)requested an early check in which was granted (+) was able to get an early check in, the staff accommodated very well (-)check into to our rooms even tho we had requested early check in

couldn t get a sandwich after midnight although they say it s 24 hour room service

the bar and lobby

tonic on pump at bar , would prefer bottles

no free wifi

the room service we had was amazing and the staff were friendly

small gym and they no longer have a pool.

gym was quite small.

there s a man who works in the bar didn t see him this stay unfortunately, used to have the occasional drink before travelling

lovely gentleman we stayed for 2 nights, beautiful hotel with a really stylish bar and restaurant

staff went above and beyond, allowing me an early check in and a late checkout, and arranged things easily when plans changed and i had to stay

i couldn t get wifi in my room, but that s not a major problem

friendly welcoming staff with a great room service menu

facilities and location was fab great for the kids and us weather was a great bonus loved our stay wiil be

clean ,comfy,value for money,free wifi and excellent location.

excellent breakfast & location for buses & theatre

requested early check in between 10am & 11am. arrived @ 9.30am and room were available

room service knocked to clean at 8 am on a saturday morning

late check out on request and an excellent breakfast

evening meal in the bar was pricy for what we had, food didn’t have much flavour and my burger / bun was a bit

would have like room service breakfast

evening meal and bar area was great. breakfast had plenty of choice and the room was stunning

breakfast

we used the gym and swimming pool twice during our 1 night stay and throughly enjoyed it, this was included in

bar reasonably priced, staff friendly

very reasonable prices. nice location. free wifi.

stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the room the

comfortable larger rooms with great staff and 24/7 bar option. had a fan in the room!!!!

wonderful bed, great bath/shower, lovely staff, 24 hr bar for guests

looked after adults, kids, dog and even had secure lock up for bikes

there's a lovely little bar downstairs for a drink in the evening

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

access with small kids and rooms were small

didn't use the bar but that looked

it's every friendly place to be in and good for value of money aprt from a drink in the bar tho

bar is competitvely priced and staff very attentive and helpful

nice bar and a outstanding carvery best one we have ever had

bar is spacious which allowed us to enjoy our company as a group in comfort

booked in , we had a meal in the carvery which was very good, very clean throughout the hotel, bar and

were quiet, great black out blinds, bathroom kept really clean, staff friendly, very happy with kids eat free offer & pool facilities were kept in clean

the pool and spa facilities, the ambience. the staff were so friendly and helpful!

children loved it! swimming pool!

liked the use of the pool/sauna etc. kids loved it

pool was quiet and good size for the kids to play

it was all great breakfast and the staff were lovely

excellent gym and always parking spaces available

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

buffet breakfast was fine

busy swimming pool

location for hiking great friendly staff good spa and gym easy parking great food great bed quite location great

wifi, once connected was good

great hotel, i have stayed several times and on every occasion spotless room with great wifi the views are spectacular, with access to a gym and a pool this is a gem of a

attitude of staff- peaceful location room service was excellent, great food room was well

mould in the rooms including damp in the dining room dirty pool, no room service

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

comfortable, quiet and friendly staff. the breakfast was well worth the 14.

the tv wouldnt connect to our disney plus tidy because of the wifi

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

wifi a bit slow to respond

wifi signal was good in the lobby, but no signal in our room.

staff, breakfast are also lovely, room services available and very good value for money

ordered room service

noisy kids running about on 2nd night outside the rooms

didn't use the bar or restaurant but it looked nice

the room service was quick and cheerful

bar down stairs wasn t accepting cash after a certain amount of time, and was charged extra due room service charges

was perfect, the room with a view, room service

kids had no access to the pool before 9am , we were not told this when we checked in

clean great location excellent gym lovely room

staff super friendly (especially chloe from the bar), lovely room and spa facilities and quality breakfast

queue in breakfast time

room was opposite the gym facilities which made coming and going a bit awkward with people leaving the gym and going to

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

location and spa even if we paid for it , maybe should be free for guests

the only thing i would have liked is to have the option of milk with my coffee when i ordered room service

very comfortable bed, decent wifi and very pleasant reception staff

the gym and restaurant is excellent

location, wifi & staff

nday night) and so happy with this hotel at around 80 inc breakfast

the pool was also perfect

great spa and restaurant

bar and restaurant

really liked the chocolate bar and box of goodies for

luxurious bathroom and a fantastic stainless steel swimming pool

wifi was weak in the reception area

ds dropped their toys under the bed and it was a horrible job to find them)

we ordered room service and the food was delicious, would definitely use this hotel again

i liked being able to whatsapp my room service order

avy sleepers should be ok) till around 3-4am, i also had to complain about kids running up and down the halls at 1am, which is no ones fault but their parents and do

wifi very slow & when they say king bed they mean 2 singles put

the bar staff tom and bruno were amazing

area and bar was set out and the way staff accommodated people who used that area for coffee and wifi

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

travelled with friends and kids

lovely clean room, nice breakfast and great location

friendly staff good area. comfortable beds and bunks for kids nice touch.

the kids loved having bunk beds for the night

breakfast was good value for money

great location, friendly staff, clean, nice bar area

room service had limited

i arrived substantially early and although i couldn't get an early check in i did manage to add breakfast and get my bags

gym clean, small but good range of equipment

loved room service and late checkout

noisy hotel kids screaming running up and down corridor noisy pipe work sounded like shower was running

, cause we stayed 2 nights , our room didn t receive room service on second day, no one gave us wifi code and most disappointing that tables were booked in bar area for rugby in tv- surely we

r us and the kids) we should pay twice for parking one car

then told as we had booked two rooms (for us and the kids) we should pay twice for parking one car

excellent, comfortable room with city view, as requested, and an early check in

this is the first time we have used room service for dinner and the service was excellent

not overly enamoured with the burger on room service and the 5 service charge a bit steep

bar service good,breakfast was very good with a varied selection of food on

the wifi kept dropping

i liked that my room was cleaned every day. the gym is comfortable. the staff is polite.

wifi was terrible.

bar and restaurant are really lovely

never been in a room so quiet,but bar is was to expensive and 3/4 of the pool was closed with kids class

asked for 2 single beds and early check in no single beds didn't get into the room until 13.40 .

housekeeping walking in the room without knocking whilst me and my kids were inside.

nice and clean, good spa facilities in the hotel. rooms were spacious and staff were friendly.

was amazing so well kept, staff were incredible and so helpful with my kids age 8 and 9 and they were so friendly, my kids loved the staff they were so helpful at

value and top quality room service food

excellent staff bed was ok but not complaining, food was good had bar meal and breakfast great kids eat free, would stay again

pool a little cool

staff were amazing. pool and spa facilities great

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me