stunning interior, beaut breakfast, the pool and sauna was marvellous too

for us, excellent service provided by all departments

parking not enough

gorgeous hotel, perfect for a pampering stay, easy parking, had a lovely room ud83dude03

loved the spa although small,was very relaxing

late check out on request and an excellent breakfast

pool, sauna, spa services

the spa treatments, evening meal in the restaurant and room service breakfast

gym and pool were wonderful

the facilities such as sauna, pool etc

no kids activities

i had requested an early check in

reception was excellent and the staff extremely helpful and friendly , accommodated an early check in as i was going into cardiff, couldn't have been more helpful

reception, bar, restaurant and spa areas seem to have been recently refurbished and are very nice

efficient, friendly and helpful staff excellent room service

ample free parking and a good wifi signal makes a nice change from other larger chain hotels

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

we liked everything about this hotel , staff, room , bar all was top rate .

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

delicious breakfast in the courtyard of penny farthing

and outside area superb staff in hotel and restaurant were excellent friendly and very helpful breakfast was lovely private parking great

location was perfect, beds comfy and breakfast was lovely.

- friendly, approachable staff - lovely breakfast - clean, comfy rooms

exceptional breakfast in the penny farthing over the road

wifi didn t work in the hunters lodge but brilliant in the hotel itself.

parking is limited

they also claim to have high speed wifi which they advertise on their booking sites, they fail to mention that the speed is no way

ou d be surprised how many

great views with golf to enjoy the fresh air also

parking eye systems always worry me because it takes so little to get it wrong and get hit by a

kids enjoyed our stay. lovely experience overall

good location, comfortable room, nice little gym

the pool was lovely, and great that it's limited to one family per hour

it has everything you need from a gym to a pool table.

spa facilities

staff are friendly very helpful, food is good and best breakfast, all you need for your journey home

great hotel with gym

loved the gym area and the swimming facilities

the information left in the room about the facilities, breakfast and wifi was very helpful

after some work that evening, i had a couple of lovely pints in the bar area next to the open fire, served by a new employee who was polite and welcoming

great parking, staff very friendly, flexible for early check in - well run and lovely

sitting area with easy chairs, excellent dinner menu with wonderfully presented food as was breakfast, great wine menu, lovely lovely friendly staff, helpful, professional, you have the

easy parking

this last trip i tried the new house burger for my room service dinner

having the convenience of a bar and restaurant on

hotel, location, great parking, very modern & comfortable double bed room, which is pet friendly and i was allowed to

parking was difficult as it was busy

rooms, bar & restaurant area

wifi was very slow but fair enough!

car parking in terrible

the extra big bed was comfy, pool area was amazing and the spa treatment was fantastic

wifi great too

really nice little gym and pool

spa and the superior room had good facilities

lovely location and grounds, staff were friendly, plenty of parking

pillows were very hard room a bit hot spa bath took forever to fill

have liked to have seen some evening entertainment like a bar billiards table or dart board while enjoying a

bed and spa bath was amazing!! employees was so nice!

ich makes me happy!)

property was easy to find with good parking

the service was excellent - room service sandwiches at 10:30 on a saturday night - marvellous.

room was good nice ensuite great garden to sit out in plenty or parking.

we had such a fun time the night before with the gang in the pub we slept late for our breakfast

we stayed the night in a comfortable bedroom and both of us enjoyed the breakfast

staff was great, room service

wifi a bit slow to respond

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

lovely room. friendly reception staff and the bar staff were really great!

good room service menu and prompt service, and a good breakfast served early if you need to get off for

for lads weekends away but nor sure about a romantic weekend away with the missus or a family/kids

welcoming bar with comfortable seating

staff, breakfast are also lovely, room services available and very good value for money

wifi didn't work in my room

ordered room service

breakfast was above and beyond expectations. amazing.

best shower ever, excellent breakfast and the standard if hospitality was incredibly high!!

good location. plenty to do. good facilities. breakfast was lovely. highly recommend.

although i absolutely loved the spa at the hilton, the changing rooms were very disappointing.

lots of loud partygoers shouting and screaming which wasn't ideal when trying to get two young kids off to sleep

room was opposite the gym facilities which made coming and going a bit awkward with people leaving the gym and going to

gym had no windows and the treadmils were staring at a wall

location and spa even if we paid for it , maybe should be free for guests

clock in the spa area- we were allowed 90minutes however we were unable to relax fully due to the unknown time,

location, pool, sauna, bar everything

quiet and intimate bar, excellent mattress, delicious breakfast with several choices made to order

nday night) and so happy with this hotel at around 80 inc breakfast

breakfast was better on earlier stays at hotel

from check in to the meal in the evening to the late check out staff were fantastic everything was simply

stayed for new year and the staff were very helpful, we ordered room service a few times and it was always fast and efficient

we were there because we hired the kuku club for our wedding party the staff from reception to bar were brilliant and a special mention to katie who ran the night and made sure everything ran

really liked the chocolate bar and box of goodies for

as uaual, great staff, lovely clean facilities. the gym and pool are is fantastic ud83dudc4c

nice and spacious room, great for family with kids

charge to deliver room service!!!

i liked being able to whatsapp my room service order

which made my visit even better as it was mine and my wife's first time away properly without the kids, the staff were more then helpful with all of our

basically a kids room with no windows whatsoever decorated in a star wars theme

there is free wifi in

no room service not a great welcome

wifi is very good

location suite ideal for family , especially as the kids had their own tv staff very helpful all day and

a great selection on the evening room service menu

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

it featured a master double bed for us and a comfortable foldable double for the kids

breakfast was good value for money

staff are excellent from check in to bar service … a young team who are very friendly, professional and engaging

kids loved the quirkiness of the rooms

modern hotel in central location excellent breakfast on site made our overnight stay in cardiff super easy and convenient the contemporary

room overlooked the railway line so the kids enjoyed watching the trains but the glazing was fab and we weren't bothered by any noise

a free upgrade on arrival, hotel gym was like most hotel gyms with a cardio space and some cable machines but it was in lot better

also was afforded an early check in

bar was closing so i had to order from my room

nothing we didnt like, but couldnt get on a secure wifi for some reason. probably our network.

cocktails at the bar were very enjoyable too

the gym was amazing

gym was great and so was the daily sweet treats in the foyer

everything except the charge for wifi

then told as we had booked two rooms (for us and the kids) we should pay twice for parking one car

and helpful staff at the desk felt very welcome, bar and restaurant was lovely atmosphere in the evening and the morning, fantastic staff

comfortable and very clean, good wifi, friendly staff, great food at the restaraunt and decent breakfast, nespresso machine in the

i look forward to using the refurbished gym.

came for a night away without the kids

confused about wifi, and finally resolved. good breakfast spread, excellent location

bad location for the kids

the bar area was very large and modern

really only the heat of the breakfast

didn't have a room service menu in the room this time

comfortable clean quiet late check out. car park

or frame, skirting etc) check in took ages and we were unable to get an early check in, although requested in advance

was amazing, lovely pool and sauna area, the food was to die for, cooked breakfast both mornings it was heaven, lovely

hotel, lovely staff, beautiful food and such a super pool area

excellent bar and food

room service was prompt

really liked the quirky bar and kids area in reception

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

reception, bar area and restaurant a very well designed place

excellent and lovely staff, lovely place, big parking place and easy access.

shower, big bed, big flat screen tv, good wifi connection, free drink token provided for the hotel bar, friendly staff and attentive service

staff were friendly and the room service ordering via mobile was excellent and convenient

having to pay for parking.

clean and easy. good location and also had an ev charger which was a big plus

perfect with the kitchen... perfect center of the town

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on some evenings with

gym altho really good had empty hand sanitizer and wipes

so clean and the kitchen area was well equipped

not impressed with the people next door to me with all their shouting and kids screaming at the top of their voices and the parents not taking control and just leaving them

stay welcomed my staff who were very accommodating and pleasant managed to get a early check in staff were great had a few drinks and choice and value was very surprising nice

was extremely friendly and really helpful, breakfast was tasty and breakfast lady was great, explaining where everything was and also offering

bar area plus the small verander over looking the water, our room was lovely as well also over

room was very comfortable. breakfast was lovely. quiet location.

had to get room service to bring a heater up

room service would be great.

the breakfast was absolutely lovely

and we had a complementary breakfast and late check out because we had got engaged the night before

everything room the restaurant bar staff

we used the spa twice & it was perfect, couldn't fault it

the spa was excellent with a huge hot tub and pool that very well maintained and just lovely

the gym was excellent

room was so big beds comfortable, pillows comfortable included in your price was the use of the gym and

with a view, breakfast and the treat of complimentary parking

the breakfast was served cold and bacon was like cardboard

ordered champagne for room on arrival, no champagne or phone to call room service,

just think there ought to be menus for room service in the rooms,no tv instructions in the room you couldn t get menu for tv channel

requested one double bed but they joined two single beds very uncomfortable, requested breakfast room service between 9-10am , they knocked at the door 7-45am, washbasin taps were loose etc

the health spa gym facilities i fully enjoyed using, the atmosphere was warm clean and relaxing very nice hotel

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

rooms and surroundings a little tired but cafe bar area great

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

restaurant and bar very good

laundry machines only accepted the old 1 pound coins.

for kids

excellent value for money and lovely friendly staff from reception to room service to bar

kids liked the beds, a sea view(ish) , the breakfast and the biscuits

our kids slept on the sofa bed and were very happy with it

staff in restaurant and bar friendly and helpful (great menu) (+) food in the pub was fab, as was the bar drinks (+) staff in bar were friendly too (+)was comfy, the shower was great, the staff in the bar and bistro were welcoming and cheerful throughout the (+) i enjoyed the bar and had some of their fantastic food (+)separate building on arrival we were greeted by a staff member who was kind enough to go into the bar area and grab our room key (+)really lovely room and very cosy bar at the pub. (+) the evening meal we had in the pub was exceptional and the bar had a really good atmosphere (+) they have a variety of local beers and ciders on tap along with a full bar and wine options too

the staff were very friendly and helpful and the kids loved it there

the wifi speed was very fast which for a business traveller was a big plus

the room was clean and the wifi was free and super quick.

brilliant location early check in

i requested a late check out which they very kindly allowed

a couple of glitches with my room which wasn't quite ready and they gave me a free drink at the bar while they sorted them out

no bar in the evening or room service for drinks no one on reception at 10pm when we came in and the staff they have do

not enough bar staff

parking on site and very nice grounds

were friendly and informative, though we did need to ask where the bar and breakfast rooms were located

good location good value lovely breakfast

good location for golf. the staff were very friendly and the room was pretty clean.

very friendly staff, only there overnight and breakfast was great.

sunday lunch and breakfast was excellent

excellent bar and restaurant serving great food

laundry was crisp and fresh

stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the room the

location hotel room was spotless, daily room service helpful staff

very reasonable prices. nice location. free wifi.

wifi didn't work in the room

didn't use the bar but that looked

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming staff

access with small kids and rooms were small

the staff were friendly and helpful. the bar area was lovely and breakfast was great

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

kids handprints everywhere

choice of beers in the bar (guinness, stella or bud light)

early check in !

good choice of breakfast, good quality food.

handwash/shampoo/body wash), excellent shower all staff helpful and friendly free car parking and ev

staff were very friendly, the bar and restaurant were comfortable and really good

great food and choice, lovely bar area

bar is spacious which allowed us to enjoy our company as a group in comfort

especially ellie in the bar and restraunt

very friendly staff and facilities of bar and restaurant.