breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

we liked everything about this hotel , staff, room , bar all was top rate .

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

i required parking for my work van of which there was plenty

the hotel is not central, but has lots of free, private parking

disappointing there are no kids options for breakfast every person no matter the age is

i was able to use the gym for free

reception staff need more training as was a kids party next day and no organisation skills and kids and parents didn't want to move

children’s menu available so very limited options for kids, very expensive for drinks, charged £5

wifi also worked well in main hotel so i was able to meet a deadline on a very late project which

plenty cr parking

food excellent, unlimited lovely coffee at breakfast, comfy bed, clean room, lots of safe car parking, very good value for

wifi was very slow but fair enough!

no room service after 8pm so had to order from just eat

-staff -swimming pool - spa -food plus room service amazing - location - breakfast

staff were fab, pool snd spa is a dream snd the room was beautiful

gorgeous hotel, perfect for a pampering stay, easy parking, had a lovely room ud83dude03

maybe more disabled parking bays

good amount of parking

the pool and sauna, food was lovely, room was clean and comfortable

the health spa gym facilities i fully enjoyed using, the atmosphere was warm clean and relaxing very nice hotel

i thought the receptionist gave a really warm welcoming & the spa was lovely!

breakfast really nice and good choice beautiful view from room room really clean and good size

to visit family, great to have a brilliant family room which was 30 seconds away from the pool which the kids loved

kids loved having access to the pool and we managed to use the pool 3 times over the weekend

the gym was a bit cold

hotel was clean, kids loved the swimming pool and most of all the staff were friendly and inviting

convenient for the motorway, fab spa facilities, great breakfast, lovely staff

late check out on request and an excellent breakfast

for early check in

so staff at this delightful hotel with plenty of parking ensured that despite my late arrival the bar remained open so that my remedial whisky was available

there was always someone either at the bar or at reception and all very friendly

the bar service was a bit slow

buffet breakfast was better

spa facilities

staff are friendly very helpful, food is good and best breakfast, all you need for your journey home

great hotel with gym

loved the gym area and the swimming facilities

the information left in the room about the facilities, breakfast and wifi was very helpful

we used the gym and swimming pool twice during our 1 night stay and throughly enjoyed it, this was included in

great choice at breakfast and delicious conference lunch which is rare

wouldnt go as a couple as i didn't think it was a 4 star hotel more like a 3 and too noisy with kids running around shouting and the doors banging as they are heavy room doors,breakfast was ok it

no kids activities

bedroom was lovely with views overlooking the golf course which we requested and got the bed was extra big and comfy service we had overall was

plenty of good parking

parking - you are guided to park in a car park before the hotel and carry your bags to the hotel,

a couple of glitches with my room which wasn't quite ready and they gave me a free drink at the bar while they sorted them out

e to covid) but room service was available

parking on site and very nice grounds

brilliant location early check in

i requested a late check out which they very kindly allowed

the bed was very comfy and the bar food was second to none.

nice surroundings and free parking

good location and nice lobby bar area. gym good bonus!

beautiful hotel, lovely quiet clean rooms, great food, ample parking

the bar choice was good and staff knew how to make a good aperol spritz

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

comfy location staff bar all excellent

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

a restaurant and bar on site

very reasonable prices. nice location. free wifi.

stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the room the

wifi didn't work in the room

stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the room the

bar reasonably priced, staff friendly

didn't use the bar but that looked

looked after adults, kids, dog and even had secure lock up for bikes

the staff were friendly and helpful. the bar area was lovely and breakfast was great

there's a lovely little bar downstairs for a drink in the evening

access with small kids and rooms were small

free parking once you ve registered your car at

there are so many amenities that we didn t manage to try such as room service and spa etc since we only stayed the night but in the future we ll definitely be

there is also a small gym where you can get a workout before you go to

room was big. staff were helpful & room service was good

the rugby world cup programmes, the phone was not connected, there was no safe in the room, the wifi was not available on sunday or monday, and there was no hot running water in the mornings

car park very accessible late check out arranged very promptly and no extra charge

and outside area superb staff in hotel and restaurant were excellent friendly and very helpful breakfast was lovely private parking great

booked breakfast included, they still provided milk, tea and coffee, and a loaf of bread in the kitchen area

exceptional breakfast in the penny farthing over the road

the serving and kitchen staff did a very good job by extemporising, but only one of us could have their choice from

wifi was inadequate

5g in our room, quicker than the wifi and decent sized room

free wifi available throughout the hotel

great location . possibly the best breakfast i have ever eaten in a hotel

waited a long time for my room service meal 45 minutes

comfortable bar and lounge

my kids being with us

didn't use the bar or restaurant but it looked nice

we wanted room service

disappointed with the room service meal that was ordered

lovely room, great staff . nice pool and jacuzzi. great room service.

good location. plenty to do. good facilities. breakfast was lovely. highly recommend.

staff were very friendly and we will be coming back with the kids

that kids could use the pool at any time

spa changing rooms were starting to look a little tired.

fabulous room, comfortable, clean, lots of extras , great size , amazing breakfast and lovely pool and great

excellent room, great location, nice atmosphere in bar in the evening

30 am by kids

nice bar and restaurant

we were there because we hired the kuku club for our wedding party the staff from reception to bar were brilliant and a special mention to katie who ran the night and made sure everything ran

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

strong wifi to staff

wifi non existent. food in the restaurant was average

meal in cardiff for 1 night only

JmY

coffee machine in bar area could be better

oid the brie ciabatta but pizza was

the bar staff were brilliant and the breakfast is to die for

could connect to wifi but not get on internet, even after doing the sign-on part

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

it's every friendly place to be in and good for value of money aprt from a drink in the bar tho

staff were very friendly, the bar and restaurant were comfortable and really good

nice bar and a outstanding carvery best one we have ever had

room was comfortable furniture a bit dated but that didn't matter lovely bar and restaurant food amazing

great food and choice, lovely bar area

everything. very quiet room. excellent, brand new gym, delicious breakfast, superb location.

extremely clean and modern rooms and gym, great bar and lobby

staff super friendly (especially chloe from the bar), lovely room and spa facilities and quality breakfast

queue in breakfast time

very comfy bed, spacious shower and beautiful bath. good breakfast. thank you for the upgrade!

bar closed at midnight

you can hear bass

there was no room service or restaurant on a monday either

the floor underneath the beds was filthy (kids dropped their toys under the bed and it was a horrible job to find them)

ds dropped their toys under the bed and it was a horrible job to find them)

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

friendly, comfortable, smart modern decor, good bar & restaurant.

i really appreciated they had gluten free options available at breakfast time thank you

late check out offer due to it being our wedding anniversary

room, well working wifi

their room service is to die for

the staff were very friendly and helpful and the kids loved it there

pleasant, quiet room in an annex to the pub. bathroom clean, bed comfortable, good wifi.

good parking, friendly staff and adjacent to a lovely pub

plenty of parking

manager was very welcoming and helpful; a big plus to have off-road parking and the busy pub was a lovely place to relax

no free wifi in room

the gym is a little small so if there are >3 folks, it's pretty tight

charging for wifi

room service

bought the kids some pens and colouring helped up to the car afterwards

lots of choice at breakfast

the double bunk room - great for my older kids and gave them an aspect of privacy - deluxe double room also great and fantastic value for a

tiny bar area! didn’t matter as so many pubs nearby though.

lovely clean room, nice breakfast and great location

early check in is a massive bonus and the staff were lovely

wifi is very weak.

delicious breakfast with plenty of choice and kids breakfast was free

restaurant staff were inefficient. there were kids running on my floor until after 1.00am.

the room service was also delicious

the room was a good size, it was clean and the late check out of 12pm was great

i liked that my room was cleaned every day. the gym is comfortable. the staff is polite.

the wifi kept dropping

mini gym was very handy

itself a bit dated, and a few things didn t work - tv didn t work, wifi was patchy in our room, and hairdryer didn t work

bed was comfy, gym was modern.

staff and kids loved the pool

kids enjoyed the pool and staff were helpful.

clean. convenient. swimming pool and spa were good. breakfast was good.

only thing i found disappointing was the room service food menu, i thought it was a bit unimaginative and little choice, this didn t

pool was excellent especially for the kids

very friendly staff .. good choice of breakfast bar prices reasonable bed and pillow comfortable

lovely room. lovely breakfast. great location

bar prices were excellent and breakfast was very good

room was very comfortable. breakfast was lovely. quiet location.

to use it as i have a blue badge and need to be close to the entrance, plus could do with a kids

much better than hotel, with kitchen facilities, lounge, coffee shop & gym

are great and very convenient for anyone on a long term travel, as it’s difficult to find laundry access etc, which this hotel offers

full kitchen, really well equipped, clean, great facilities, breakfast and coffee included

fantastic room, good breakfast, excellent night sleep

full kitchen, really well equipped, clean, great facilities, breakfast and coffee included

of liked to try the restaurant food via room service but it was pricey

food in the bar eg sandwich and soup, very tasty and hot

head would randomly drop water throughout the night and tv signal wasn't great especially when my kids wanted to watch something when relaxing at

whirlpool bath, bedroom, bar area and reception were exceptionally helpful

beautiful hotel, especially loved the spa bath

nice little bar and its own restaurant with good food

kids liked the beds, a sea view(ish) , the breakfast and the biscuits (-) for kids (+)staff were very helpful to me and the kids,the restaurant staff were exceptional (+)was quirky but great value prior to a graduation in cardiff with 2 kids in tow i have stayed before and great location for bay and city staff always friendly and (+) kids loved the pick and mix for halloween (-)wish the kids room had beds rather than the sofa bed (-)tv couldn't load netflix on for the kids but we managed (+) breakfast was good and it's kids friendly

bar area was nice good choice

staff were amazing especially bar staff

and best of all, a coin operated laundry on the second floor

o broke me knowing that i left my tablets there where i have so much information and photos of my kids and after one hour that i left they said housekeeping was on the room and it wasn't there

kids play room was an unexpected surprise

the kids had so much fun in the swimming pool

everything was lovely! the room the bed! the staff and the bar staff were amazing!

from welcoming staff booking us in to the bar staff and room service staff were all very friendly

spacious bar area to spend the evening

good breakfast and decent 'pub grub' diner menu

that i could think of except booking breakfast the night before seems a little odd but not a deal breaker at all

very lively bar area with a lot of functions and live music

top class staff, rooms, bar & food

wifi was down in our room, and the shower was cold but, we told the staff and are fixing the

the friday night we had room service, the burger was great

the extra big bed was comfy, pool area was amazing and the spa treatment was fantastic

plenty of free parking

didn't like that there is no spa area

couldn't operate the spa bath , maybe some instructons in the room would be beneficial

family in the room above had 3 small kids, sounded like a heard of elephants

i expected to be able to bath my kids before bed

kids love the fairy tale vibes

large room, decorated to a high standard. really good cooked breakfast. private parking.

i even managed to get a last minute drink at the bar and enjoyed the company of a few locals

monday the restaurant and bar closed from 6 p

bit of bar noise, but it was saturday night

slight quibble was non-availability of wi-fi in room, although wi-fi was available in public bar and lounge

great pub,awesome bar staff and hosts. comfortable room,close to work

everything especially the breakfast n my dog allow to stay. nice big room.

i got a great night sleep and so did my wife+kids wifi could do with better speed but i paid a great price to stay and eat the breakfast was

me & my kids had a fantastic time and happy with our stay and the kids loved the place

we stop at the hotel regularly to use the ev charger and now we will be staying overnight often too

price nice clean room comfortable bed and breakfast included in the price was a bonus