shower in the bathroom was difficult to control and the wifi complicated to log in - this should be

vid restrictions apply)

in a lovely location with parking right outside the property

free parking was a bonus

ideal for my location to the office, nice big room, and the gym itself is ok to use.

always enjoy my stays here and i will be joining the health facilities to use the gym for further

spa a little busy but then it was saturday afternoon but feels just like a leisure centre not a spa

the pool too noisy at 6:45pm with kids playing about so couldn t swim lengths without being

the decor downstairs was great and the area is great for kids-cinema style seats in front of large screen and table football made it relaxing for adults

room, excellent leisure facilities choice of meals limited between two venues bar or restaurant but both provided good

there is no room service and the basic essentials cost extra

need to rdgister to get the free wifi

always on their phones and gym was not worth dedicating a room to it

did not like the fact that there is a service charge of 3.50 for room service.

room service was very good

the corridors were always loud, usually kids screaming or people talking

reception on arrival from mohammed - was upgraded to a room with a gym

there was nothing in the room about room service or any hotel information

beyond expectations. excellent gym with great equipment. staff really friendly

we had three kids under 5 in the car all desperate to get out and so we arrived, parked and went to reception

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

the restaurant and outside bar seemed busy each evening but the noise didn't bother us up on the top floor

free wifi although signal wasn't always great

there s a popular bar right below and it a 10-minute walk to the train

little jem with a beautiful garden bar at the back, loved staying here

efficient management of laundry requirements

couldn't get the wifi to work on either my phone or my laptop

room was above the laundry room i think could here some machine all night long room 201, i think the halls were way to

the wifi was good and strong, nice tv nice and warm in the room

balcony view over garden and fast wifi

the food was nice and room service was good

stay nice room clean hotel lesiure side of hotel is great decent sized pool and the gym has good equipment location is great for visiting the harry potter tour

swimming pool

they don't have armbands for the kids in the pool!

big room , clean pool

great food and very comfy rooms with convenient parking.

were incredibly helpful couldn t do enough for you, food was excellent bar service was excellent, good location and very good

stayed in but it is the food and the staff that make this place even better, a special mention to barbi on reception and the young lad on the bar

the room itself was stunning, little touches like a coffee machine, kettle and mini bar if needed

lovely rooms and dining bar area.

i asked them to put outside door as kids were

clean and good breakfast

hotel was quiet and relaxing, the beds where comfy, even the sofa bed that the kids slept on

you had to pay for wifi

really friendly ,spotless clean ,breakfast 1st class

comfortable beds, location, early check in, free parking.

would be nice to have tapas on menu in lobby bar as small appetizer!

the restaurant is closed permanently and there only limited bar food until 20:00.

nice bar area

e were shown to the bar because our rooms were not ready - see other comment

prices in bar slightly high

i ordered room service i wasn't told how much the charge was i was only told of price of food but this price

food and drink was very expensive for what it was and i think the 5 room service fee is extortionate on top of that

you had the option of room service, or you could dine in the restaurant

is error was quickly resolved but i

early check in was not a problem. beds are really comfortable.

there were great facilities, the bar was available when needed

traveled with my kids (4 and 2 years old)

very clean easy early check in

great breakfast, great little gym and comfy bed

was perfect for bus to warner studios breakfast - especially coffee was perfect for me great gym

tasty breakfast

bar was open, staff were excellent

however i knew i d have to walk up 4 flights of stairs when i went to the bar 4 times in the evening so that s my bad

breakfast was included in the price and free wifi

location close to train station breakfast rooms were warm and very comfortable

ample free car parking on site and only 5 mins from the m1

wifi is working perfectly good

loads of parking if you need

great room and lots of parking

plenty of free parking.

we phoned room service and got no answer

gym needs improving exaggerated tariff because of springsteen show

for us, it was okay buin case f anyone has kids, they would have problems

breakfast was also great loads of

good wifi, close to subway, good breakfast, fast check-out

3 miles away from the city centre free parking clean friendly staff bar available good

in the breakfast bar could be less stained but that is not the hotel's fault but rather the people who do not wipe

though in the room it was excellent) and the

breakfast and attending staff is are brilliant, super friendly and quick to

ev charger was being used by someone not staying at hotel all evening

plenty of space for kids to run around

the wifi could have been better but it was fine!

no guaranteed parking even though all three of us were disabled.

bar closed quite early and no room service available

till 11pm which was fab as we stayed as we attended a show at the sse so we could feed the kids fab all

point and still really enjoyed would have been nice to have had a room service menu option after midnight

absolutely everything from the bar to the rooms to the spa and swimming pool and restaurant

there is a restaurant and bar on floor 3, both nice and a rooftop bar on floor 9, which was excellent

good breakfast , friendly staff . great location as shops nearby . kids loved the pool .

really good with a great range, omelettes made to order and even had a pancake maker which the kids loved

wifi doesn t work! not same as marketing photo, just a basic guest room

we had a drink in the bar before heading out to the event that evening, and the atmosphere in the bar was great

wifi wasn't working very well.

the free wifi was good too

no wifi in the room and if there was there was no indication of this or access

it is a 5 minute walk away and has wonderful food, bar and rooms

kids loved

need to get away from the kids for one day

modern hotel and quite clean, and late check out was easily arranged

very clean and the kids loved the tv in the bathroom

evening bar meal very good, quick friendly service from all staff

staff at parking area not very welcoming loud at breakfast.

blue badge parking & room, breakfast and late check out all excellent

and will be nice for family holiday for the kids also

plenty of free parking

location, good parking, walking distance to station

the only problem was the wifi reception was bit poor for tv and even my phone

the breakfast was good, and the free parking was a great bonus

to keep rooms clean from food mess seems a bit strange in rooms like ours which had some kitchen facilities to make meals :) room decor was a little tired, but still very clean

nice selection of teas and coffees and instant wifi as i had stayed there before

the bathroom and room service was great.

at 10:30 pm there were still shouting kids in the pool or very loud treadmills because someone was enjoying a night run

i couldn't, there was a swimming lesson class for kids taking place, i wasnt informed of this when i

we came to listen to listen to the irish music night but alas that is no more, however your barman in the crown pub tino was fantastic, he gave us loads of good local info - he was very

rooms need a bar fridge badly otherwise a very pleasant place to stay.

great breakfast, decent gym, superb asian restaurant, lovely pool area

pans included with the kitchen ,the personal hot tub was incredibly small, wifi signal was average, construction started around 7:00 am, it cost over 700 for the lavender

lovely pool and spa facilities

room service was excellent and so was the breakfast

room service was excellent and so was the

facility for kids, the welcome information while checking in by the staff is amazing

room view was a parking lot

the breakfast is also by far the best we've had in a uk hotel

around as its so big doesnt seem to be an easy way to exit from the spa to the reception, but this is a minor thing compared to the overall

the gym and indoor pool facilities were very good

the bar service was very slow, to the point we just went to bed after waiting 20 mins

wifi unfortunately wasn't great in the room that i was staying in as it was either slow or kept

really enjoyed the grounds, the swimming pool and the breakfast is great

menu also had to pay a 100 deposit when checking in ontop of the booking regardless if i wanted room service or

we had room service which was lovely

we used this hotel to go to wembley and is perfect with free parking and bus stop right outside

free parking available without the need to pre-book

great location, friendly and attentive staff, prices in bar are reasonable for london

located on the main drag the parking is excellent and secure , i am a biker so i had secure locked parking around the back of

grubby walls and carpet, uncomfortable bed and pillows, plug that didnt fit plughole, kids stickers all over mirror, fousty smell in hotel, overall needs a deep clean and a lick of

staff were friendly and very helpful, we had the room directly over the bar and it was really quiet both nights we stayed, food was delicious, good value for money

50 which is very good considering it was stella, the little bar was great and the wifi was excellent everywhere in the hotel, we stayed because we has tickets for harry potter world

bar downstairs is very nice

wifi wasn't working whilst we were there but staff were apologetic about this

would be adding some better pictures to showcase the really lovely garden, dining room and bar area

all good as usual. made use of bar and restaurant this time

bar could stay open a bit longer but it was quiet so understand

mada wifi)

breakfast was an absolute delight—a lavish spread of freshly baked pastries, fruits

breakfast good selection. location to shops good. room fine. wifi worked good.

the car park was also large with a good amount of ev chargers

ev charging works

was lovely room clean and comfortable half price mini bar and room service due to restaurant closure

room that allowed us a great nights rest with a spacious bathroom that had great water pressure room service also

we really appreciated the very early check in after our flight from australia

only thing was i had to wait for a while for room service and then my pizza was over done but the waiter was great

very friendly staff,location, very comfortable bed. bar and restuarant

clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car parked in sight

the second night the next door room were continually shouting at each other, kids screaming and doors banging until 4am started again at 6

wifi kept dropping in and out but it was a small annoyance rather than anything of magnitude.

business center and well equipped gym available

on the tube to central london

is clean, very spacious, very happy with it, it will be good if there will be daily room service, i understand the covid situation, but the restrictions had been lifted, i expected

business lounge service was really helpful to get some separation from sleeping kids and myself while i need to do some works

breakfast was ok, but not a lot of options, and the stuff, is helping in the buffet

you wanted a bit of toast or something more also near was a cinema/nandos/tim hortons/burger king/gym

staff were helpful and amazing with kids

the breakfast buffet was great - lots of choice, everything was fresh and tasty and my kids especially loved being able to make their own fresh waffles

close to the picadilly line, comfortable rooms, great breakfast. nice place to stay

beds, clean and quiet rooms with great facilities, very friendly and helpful staff, great gym for a morning work-out, amazing breakfast with lots of choices and vegan milk provided when

they gave me a complimentary breakfast and also a late check out which was very much appreciated as i want feeling well

staff are really friendly and make a fuss of the kids

i liked the fact there was parking and a gym available, the room service was quick and they accommodated when i needed early check-in

was breakfast was great during a pandemic in comparison to other hotels

wonderful selection of food for breakfast

there is parking and a nearby metro station

bar and lounge were comfy

we didn't have time for breakfast

we booked in very late but that was not a problem due to the 24 hour desk

like the cleanness, customer service, room service and good breakfast

very good wifi

wifi didn t work.

tried to connect it to the wifi for apps but not luck

wonderful big room and kitchen facilities, all very clean

great to have free parking so close to the centre of st albans allowing you to walk everywhere

also had car parking

the hotel is full of character and my 3 kids really enjoyed the stay

great to have free wifi too

check in on unpacking my case in my room 3 or 4 kids were running up and down the corridor screaming, luckily after i'd been out for the evening

free wifi which you'll need because the building is tudor and the walls are very