staff and 24/7 pool

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was broken and the breakfast was crap

every else was good but parking area was little compact

new very clean rooms friendly staff good breakfast

extremely clean, friendly staff, and good breakfast.

breakfast great and room

breakfast was delicious...clean. staff was friendly and helpful.

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

the pool was at the correct temperature and very clean

small pool (under renovation)

great bed! blue heron bar attached was fun and had good food.

the pool was over crowded with kids and appeared like it was the source of their baths

gym was totally out of service. none of the machines were working

amenities like the gym half worked and the ones that did did not work well

breakfast was good, service was excellent

gym and hallways were dirty, and my boyfriend and i are pretty sure they had bed bugs because we

we did not use the breakfast option

always pleasant great verietyof breakfast!

breakfast was mostly carbs with few offerings.

cleanliness, hot breakfast and the price

always clean, great breakfast and great staff

if the pool was inside and open. but i completely understood because it was a cold outside.

the complimentary breakfast was above and beyond. i also enjoyed the pool.

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

it was very nice , the staff were nice and the breakfast was great

pool

kids running up and down halls all night long, slamming doors, yelling.

was a very loud bar/bah mitzvah happening the night we arrived with very little parking available

let us know that the pool may be chilly due to weather conditions

kids enjoyed every minute

the pool was nice

the property is in a area in close proximity to a golf course which made it feel upscale

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if we needed

pool was to small, it was to crowded

gym

other than having to leave, we had a great time. my kids enjoyed the indoor pool

she was hanging out in the parking lot with friends of hers that would park in a handicap spot

pool

location, comfort, cleanliness, and the gym.

quick to replenish food at breakfast

quiet location. nice grounds. decent pool. workable gym. nice staff. good breakfast.

the breakfast, laundry facilities, and staff are amazing.

very clean safe, good breakfast, very pleasant. this is a great place for relaxing

gym and laundry are

free laundry room, pool, gym, breakfast, and some

we loved the room, pool, n the staff was great. the free breakfast was good also.

ok breakfast, small pool, comfy room. having a bigger fridge and microwave were a bonus

the pool water was cold but i can’t think of anything else that i didn’t like

the room was fairly clean , tv was very nice ud83dude0d & being that we have a newborn the kitchen was the most important part to me and it was up to par

place the price awesome the room really good and comfortable very colorful and modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent there to enjoy our son's graduation from navy bootcamp was

clean rooms, awesome pool, a great breakfast, and the staff

breakfast is just basic. not a lot of variety

the bar closes too early.

the room had to go to lobby to warm food up which isn't a problem if i didn't have 3 room ,6 lil kids ice machine don't work on any

the small bar area int he lobby would be fun to hang out at, but we didn't want to be around many people

breakfast closed a bit early for my lazy sleepy kids.

we had to pay for our coffee and it’s not continental so that sucked the pool was great the gym was a bummer laundry service was not free nor coin operated so yeah the room was great thee

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

they have a large restaurant where we had breakfast and our server tony was so friendly and accommodating, pay for the breakfast online for

location is convenient and next to golf course.

i have started at other golf course resorts and for similar pricing they had slightly more spacious rooms

left us ordering room service

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed here before

pool area could be improved.

great room! very good breakfast and accommodating staff. the pool was great as well.

very good choices for breakfast; i really enjoyed the hot coffee & tea available outside of breakfast hours

clean rooms. nice showers. great shades to darken the room. nice breakfast.

extremely clean and great breakfast and staff

pool temperature was perfect

only thing i didn’t like about it was the pool and hot tub were shut down which we knew ahead of time

cleanliness of the room, gym, pool

between just feeling welcome, the pool, and the outside fire pit

only thing i did not like is the fact that the hot tub in the pool area was closed

wish they had a fan in the gym

the pool area was freezing

and gym are under renovation which i am told only when i was checking-in with my family and with all my

we loved the pool!

couldn’t get in the pool

small pool

the pool area had a super chlorine smell

from highway, super comfy bed, clean facilities, on site bar and grill

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

) the pool is nice and clean but very small

i enjoyed the free wifi

parking was great

ample parking

parking facility is good and value of

parking lot was iffy, restaurant is closed and they don't do any breakfast options

the breakfast was amazing and had many options

pool space/ hot tub was kinda small top outside of comforter on the bed was scratchy

free breakfast was wonderful

hottub was cool (guessing about 100 degrees - normal pools can be as hot as 105 - i would have liked it to be a few degrees warmer

the pool and hot tub were very nice

was no microwave in the room and the pool hours were kind of early

they had a shuttle that could take you to 3miles but not super convenient

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

beautiful hotel and room great breakfast staff was nice

clean room and around nice clean pool.good breakfast and very helpful customer service.

not the typical continental breakfast from years ago and maybe from a cut rate establishment

friendly staff, kids loved the pool

the breakfast was decent, and the location was fantastic—close to the arena where our event was held,

parking was some distance from the entrance, however, valet parking was available.

very comfortable and spacious room. superb pool

beds were comfortable. pool area was nice and clean

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

the pool was a really fun feature

breakfast was fine

the complimentary breakfast is very, very good

the continental breakfast was fabulous as well

bed, breakfast, location, service

the bar was not open

i smelled the breakfast but didn't see it nor did anyone offer lol

room have everything that need for long staying. good free wifi. good breakfast. nice location.

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

location, clean and breakfast was good!

breakfast was really good and served hot

nice desk and mini bar w/sink and refrigerator and coffee service

the bar and the desserts downstairs are great additions at this price

the pool water was so cold should be better heated

the pool was clean and breakfast served was great

bar and breakfast area very small and not so inviting

great room and pool

had a late check out and was told to leave in 5 minutes by the cleaning staff when i still had 2 hours

the refrigerator was missing the bar on the door so my pops would fall out every time i opened

bath rooms are kinda small and breakfast was understaffed we waited 20 minutes for clean plates and

rooms, friendly staff, comfy bed, good location right off freeway, great breakfast, my special requests were accommodated

the kids enjoyed the gym and breakfast

great location, good breakfast, easy free parking, good gym on location, clean sheets

decent breakfast

for a larger group and they were able to give me rooms that were next to each other as well as early check in for several of the rooms

bagged breakfast

one bedroom with the living room/kitchenette was perfect

my kids enjoyed the pool and having kitchen in the room

my kids enjoyed the pool and having kitchen in the room

i didn’t like the breakfast but it was ok due to it being covid.

pool was semi cold for it being cold outside, could have been cleaner

had to go get clean ones before the kids could go to bed

pool was nice, but a little on the cold side

hide away bed was not useable for my kids

andy and christian were amazing getting us an early check in due to extremely awful experience at a different hotel in the same city

breakfast was great, as was clean and even with hockey team starting at the hotel it was a nice and

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

we didn’t use the pool but it looked very nice

bar does not open until 5 & check in at 3

the lobby / bar area was inviting with a pool table and board games

hotel has a bar and fire-pits, lap pool and everything is spotless

breakfast was very good and also you can take any time coffee if you wanted

breakfast better than other hi express stayed at

everything here was quiet, professional, clean, and all i needed. breakfast was great.

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

staff are very friendly and meet the customer wants. breakfast is excellent

desk staff was super helpful and friendly to me and my kids

so called bar type of setting could use a major upgrade

last time i stayed at that location the breakfast was amazing this time it was not they did not have half of the item that they had before

not a lot of variety with breakfast

.staff very pleasant and friendly the breakfast was good rooms clean

the kitchen very clean, the bed excellent, the bathroom and tub super clean, i liked that they had hand

was not expecting the private bedroom in the suite. kitchenette was super convenient!

two room set up. nicely stocked kitchen

the mini kitchen and two tv.

the gym and pool are also wonderful

no microwave and no room service

the room was dirty had hair on sheets had to call room service.

and helpful staff, close to woodfield mall, has shuttle to the mall, walking distance to restaurants, quiet, stand up

the pool was out of service

the shuttle drivers are great

lacking in the details-full kitchen with four place settings, but only one fork

the pool was nice but small

the basketball court was right next to the pool

calm,clean, good kitchen,breakfast

breakfast was excellent

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

the pool and rest areas. the fitness room.

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

during the breakfast, very comfortable rooms, kitchen very well equipped, very silent, enough parking, coffee 24h, even they have basketball ring

very small pool and hot tub area, and very busy with teens

gym, pool and eating area were all extremely nice as well

open floor plan with dining and bar on main floor as you walk in made it feel inviting

nice everything - from the location to the lobby with the restaurant & fireplace to the pool & hot tub to the room itself

food and bar available

overpriced breakfast, small pool

location..breakfast is fresh and tasty.

room was fantastic with a huge amount of space along with a kitchen area to cook food or put leftovers away in

biscuits & gravy at breakfast

full kitchen in room, facilities, breakfast

rooms clean, staff excellent and breakfast buffet was great

the staff was very nice and informative, pool area was very nice although it's a little small for such a big hotel but still

couple more cooking pots in the kitchen would have made things a little easier, but was not a major hindrance

better coffee at breakfast buffet

great kitchen area and eating space, too

place was nice and clean spacious, the staff was nice, the pool area i liked a plus because of the grill

i like the place i wish the pool is bigger and the gym as well. i'll come back again

pool was a little small and the breakfast was one entree instead of a buffet style

pool size for this size of a hotel is a joke

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool area was very cold. it cut our pool time drastically.

wanted a room with a whirlpool there was no room service and no chef

room service tray/dishes never picked up after 24 hours plus

really great shower, but a grab bar would probably be a good idea for older guests.

free parking and near a lot of shopping areas.

nice facilities, staff was helpful, room service was good

the food, coffee bar and cocktails were all exceptional

that it had a restaurant and bar on premises

the bar in the lobby stayed open until midnight

our reservation said we had breakfast included but they indicated that this was a booking

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

granola bar oatmeal and cereal in cups

no shuttle service as advertised

breakfast could have been a little better and i know it’s a work hotel but the bar being closed on friday saturday sunday was a

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

had like 4 younger kids playing hide and seek till 11:30

need to have parking lot shoveled

i didn t get the chance to try the pool but i m sure it was good as well

it would be nice to have the laundry room on every floor.

kept asking if we could fit in a one bed room, but being 2 adults and 2 kids he realized it wasn t possible

swimming pool, spa and the gym room are very functional

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

good breakfast clean and spacious

pool was nice

breakfast yummy

relaxed, pet friendly, our kids loved the pool, staff was very helpful and friendly, the breakfasts were good

pool

the pool the big rooms the sofa it was great overall

the breakfast was nice and the gym was small but accommodating

good value for money - good size room - good location - good gym.

easy access to room and pool

large rooms clean pool area great staff

the fitness center & pool.

the floor on the swimming pool was a little aggressive.

my kids loved the pool and they room

there was a nice pool and work out area

it was a lovely setting and very comfortable bed. the breakfast omelette was delicious.

the pool was also very

in the pool there were screaming kids taking swim lessons. it was weird.

was very friendly, room and hotel were clean, and the breakfast was good

we were very happy the pool was open

breakfast was good, and we loved the location it was just a short drive to the base.

used the pool and work out area which are open late which was great

breakfast was great! staff was excellent!

the pool was nice

fantastic outdoor space, fantastic fitness amenities and fabulous pool

rooms were available for early check in

we loved that the lobby had a bar that was open in the evenings and we were each given a complementary drink ticket

my kids love the pool the most

very clean, quiet, great facilities (large pool and gym)

maybe a little more hot breakfast items but still pretty good

m and pool)

very clean, spacious and quiet room, excellent breakfast, friendly staff

price for hotel room with full kitchen, pool, gym, and breakfast

very clean, beds comfortable, great breakfast

breakfast that they offered really wasn’t the best

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

wallbox ev charging stations!

breakfast available for purchase and nice bar for evening night cap

breakfast was good and room was very nice

breakfast is not good

had to make a reservation to be able to use the pool

swimming pool

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

free breakfast, convenience to woodfield mall

but had another queen room down the hall and gave mr the keys but that was also a king so my 3 kids wound up sharing 1 king bed

breakfast not included. weird for holiday inn

$19.95/pp breakfast buffet. didn't try, cannot attest to quality. price was unexpected

easy to navigate, clean, friendly staff. kids loved the pool.

the pool was clean

location was good. i did not eat breakfast

pool closed at 8 but we were happy it was open at all!

free continental breakfast as well

how clean it was and the pool

older folks or those with bags and kids may not appreciate that

the hot buffet breakfast and pool are open and in use and everybody is just fine, unlike other places that shut everything down

my kids loved the pool and i enjoyed relaxing in the hot tub.

the atmosphere, the included breakfast

we were happily surprised by the happy hour,and our kids loved the jacuzzi and pool

affordability, breakfast and customer service.

business center, fitness room, free breakfast

elevator, ice machine, vending machine, fitness room equipment were all out of service

the free breakfast was good

there was a nice breakfast of waffles, biscuits and gravy, and cereal

good breakfast, friendly staff, great location!

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

nice pool and work out facility

no facilities open. bar restaurant etc closed. mask should be optional.

the pool was very pleasant

the location, the bed was comfortable. their gym was spacious and decent

to the pool rules under14 to be supervised by an adult, have my kids here 15 and 16 in the morning front desk keep calling my room need to be an adult with them

the pool room was kept at a comfortable temp

great suite. great hotel. great breakfast.

everything was good nice room and nice breakfast. kids liked the pool.

pool hours were good. breakfast was good to

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

it had a great breakfast too

bacon for breakfast!

the hotel was very clean, the staff nice very nice and the breakfast very good !

gym, good breakfast, easy to park

superb! clean, modern and amazing, delicious breakfast

i also enjoyed the very delicious and surplus breakfast that was served

was very helpful that we were allowed to take out our breakfast

very clean very friendly staff great breakfast great location highly recommend!

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

best breakfast buffet. great location. clean.

the pool was very nice and clean

very clean, well located hotel. nice pool, great breakfast and restaurant

the pool area was the best hotel pool area i’ve ever been to.

it's fine but if you have little kids, it's a trek

was very comfortable, the pool - omg the pool - was like bath water

the pool was super warm and clean!

pool, starbucks in hotel, easy parking, friendly staff

parking fee was a surprise but i understand why

great bar and restaurant

should have been warned that there would be a charge for parking

) in room coffee, location & ease of parking

i ordered breakfast to go. just eggs and toast. one slice of toast was $4. seems a bit steep.

otherwise free breakfast would be nice, it's a little

the pool was always pack and parking was bad i also thought they should have provided free breakfast

free breakfast and a pool

the breakfast was filling, although i missed the sausage and gravy (maybe that was at another location)

clean, helpful staff, great breakfast, great location and just an overall super place to stay

the breakfast was delicious and the pool was open late.

due to covid they were u able to have the pools and kitchen area open or i’m sure that would have been as well

the pool and the spa was a decent size as opposed to the comfort inn across the street where the pool is half the

ere was a soccer tournament that weekend and some of the kids were very noisy)

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you pay

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

could've been cleaner, and thin walls (there was a soccer tournament that weekend and some of the kids were very noisy)

almost like the chlorine odor when the pool has too much chemicals

rooms were kept well. excellent breakfast

breakfast is amazing.

the omlet bar and complementary reception both exceeded my expectations

pool & hot tub wide open

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

front parking and reception area.

breakfast was excellent

the breakfast is great! and the room was clean.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel and it was very

didn't really like the parking lot but maybe there was some better parking that i didn't see.

the parking lot was trashed by patrons however staff worked hard to keep the property clean throughout

i tried using room service but no one at the restaurant answered

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the second

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the pool and whirlpool were great!

the pool was little cold and a bit dirty.

sports bar was underwhelming

temp in pool area could have been warmer

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

indoor pool but not heated so can only use during warm

there was no breakfast available nor the pool, the rooms need more outlets.

pool couldn’t be used

images suggest a pool, coffee, etc which are missing

really nice rooms, a pool and breakfast. really should be more than 1 star