pool is big and warm

took a chance to try to get early check in and there was no pushback hey said your room is ready now hot chocolate chip cookies

hotel with tired staff wifi poor gym equipment broken no dinner restaurant or bar average

had ample and safe parking

and bar aren't open

has swimming pool but didn't use it

too bad the pool wasn’t working/open

if the pool was inside and open. but i completely understood because it was a cold outside.

the staff is wonderful the rooms are clean. breakfast is wonderful.

there were two restrooms, two kitchen areas, two televisions, a full living room, a full bedroom with jacuzzi, a dressing area

small pool

you are interested in a hotel with an indoor pool, this hotel has an indoor pool but, it is small in size

early check in!

family favorite place is the pool, which didn't disappoint

gettin into the parking lot.

hottub was cool (guessing about 100 degrees - normal pools can be as hot as 105 - i would have liked it to be a few degrees warmer

my girls enjoyed the pool area

very quiet (good building construction with concrete floors), very nice staff, pool and hot tub were always accessible

great breakfast

pool and hot tub were immaculate

front desk staff and coffee bar server were very friendly and professional

the check in was fast and easy! i loved the bar there for a night cap!

gym was clean

that the sink as alittle to high for my kids to reach.

didn't use the full service bar but nice to have at the hotel

the pool is also nice, but was closed for maintenance one of the days we were there

pool was not nice

breakfast was great! staff was excellent!

was pillow top and excellent, continental breakfast was like a full breakfast with pancakes, eggs, muffins, juices, fresh fruits, cereals,

great breakfast

my kids and us adults loved the pool,hot tub and breakfast.

pool hours were good. breakfast was good to

awesome free breakfast and swimming pool for the kids. also loved the size of the rooms.

gym, hot tub and laundry room

pool hours were good. breakfast was good to

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

great room size. friendly staff. good breakfast.

pool , hot tub , basketball and pool table were well enjoyed

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

highly recommend the residence inn by marriott, i love there hotels**the breakfast was excellent this is my favorite hotel to stay at

the breakfast bar and staff were all very nice

nice indoor pool

the girl who works the bar / breakfast restaurant needs a raise

open floor plan with dining and bar on main floor as you walk in made it feel inviting

the pool water was cold

the on-site restaurant has breakfast and dinner options and it's affordable

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

the food, coffee bar and cocktails were all exceptional

our reservation said we had breakfast included but they indicated that this was a booking

tchen closed at 10pm) and the drinks were strong and

in-room amenities, friendly staff, comfortable pool, free guest laundry

the room, breakfast, heated pool, and location.

cleanliness, the pride that the staff takes in the hotel good morning breakfast has fresh fruit real eggs, lots of

room and breakfast were exceptional

it was nice that they had free washers for your laundry

pool could have been bigger

like the bed and the sofa and the breakfast selection ud83dudc4c also the gym.

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

the day that i arrive there was a party there so the pool was not available.

the person from breakfast eva is very kind and help and clean stuff

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

no open pool

everything is very new and the breakfast is good, have a lot off options.

breakfast was great

the breakfast was good with plenty of options to choose from.

kitchenette like in pictures would have much rather cooked for ourselves rather than eat out every

breakfast, room and love that there was a starbucks on site!!

there was a starbucks, the perfect pool and overall clean environment

my room was as far from the lobby as was possible, not fun with luggage and golf clubs

the food, bar & gym

didn't have breakfast

later that night, we had an issue accessing the pool area at the last minute - our kids were feeling emotional after dropping off a family member

i had both kids so i appreciated the early check in as well

we enjoyed the ample breakfast served in the lobby area every morning.

great room! very good breakfast and accommodating staff. the pool was great as well.

the pool was clean and warm

rooms were clean and breakfast was great

very nice breakfast...with fruit, pancakes, juice, etc.

the continental breakfast offered a nice variety of cold and hot options

the breakfast before graduation and the day after was very good

i also loved that they had a complementary breakfast starting the morning of nsi at 5:30 a

they should have also advertised the shuttle was $6 per person

gonna be charged $35 for early check in

the breakfast nice

clean room and hot breakfast. everyone was nice and hotel was quite.

just wish the breakfast had some meat is all

very spacious room with kitchen and sitting area with sleeping sofa very clean and comfortable

clean rooms-nice staff-breakfast had lots of variety-ew didn;t go to the social hour but that was a bonus that we did not

very clean rooms and comfortable. staff was super friendly. breakfast was good.

stocked kitchen (plates/utensils) with a fridge was a huge bonus

pool was nice, awesome that it was a dog friendly location, and the management worked with me when

clean, staff was great, breakfast was good

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was broken and the breakfast was crap

ea tidier, food hotter and not

pool was out of order.

excersice room & breakfast

and convenient for my family as it has kitchen and unlimited towels and free breakfast

very clean. comfortable bed. nice kitchen. breakfast was good.

free coffee 24x7, nice fitness center, plentiful parking, nice patio area with a professional class grill for grilling

didn’t make it down to breakfast

it had a kitchen with oven microwave and a full sized fridge

i missed breakfast.

the kitchen

i also didn’t like the breakfast

loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities, the free breakfast was a nice touch, and the facility was closely located near everything we were there for

said the pool was heated but it was not 85' as stated by front desk staff

breakfast bar was also pretty impressive

the breakfast had many options except meat choices.

clean and friendly. breakfast was great.

i like that they had a gym,pool,and several entries into the building (with access cards, of course)

was sharp edges on the stairs in the pool my son cut his foot and the other cut his leg

was perfect for our trip to great america, kids loved the pool amd the free breakfast was great

we reserved 5 rooms to have a nye gathering, and with 7 kids, this hotel was perfect

we also loved that the room was a decent size, the staff was friendly and helpful and my kids loved swimming in the pool

clean room, great pool area, great courtesy breakfast. thumbs up to management and staff.

pool was grey and cloudy didn’t get to swim because we felt it was dirty.

didn't bother me but would be nice to know in case i was traveling with kids

breakfast was great

bacon for breakfast and the last night we had people and kids running up and down the hallway and kids screaming at 4 in the morning

i didn't like the scrambled eggs, they were a little runny, but everything else was good, my kids ate a lot

the breakfast hours were not long enough.

disadvantage of the stay and disturbing was a swimming pool

also close to the train kids loved the

but i don’t complain because it’s just a cheap place my kids can go to swim for a day or

we have 4 kids, and the space accommodated them well

the staff, the room, and the pool though somewhat small.

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

breakfast pool rooms were so comfy

my kids say it all “this is a really nice hotel

the property is in a area in close proximity to a golf course which made it feel upscale

omelette bar and pool!

pool and hot tub was perfect.

tea and coffee bar was great

kids were up and very loud in the halls, but kids are kids

were comfortable, staff was friendly, accommodated a late check out which was very nice on a busy holiday weekend

my hubby enjoyed the gym

breakfast was excellent ! very clean hotel,

hotel employee was so kind she was part of the breakfast staff.

small pool (under renovation)

the pool was at the correct temperature and very clean

pool was warm and clean

what i would have liked was to have had two pools 'when we were there, the pool got very crowded

the balcony was a nice feature, the pool, room was nice and bed was comfortable.

the kids could only swim for an hour because their eyes were burning so

very, very sparse breakfast area (also under construction), no gym and workers everywhere made a comfortable room not so comfortable

the breakfast could be a little better but they are in the process of renovating the hotel.

always clean, great breakfast and great staff

breakfast and the cleanest

very friendly staff, super clean facilities. solid breakfast!

the hotel was quiet, and breakfast had more options than expected

came down for breakfast and the gravy was cold and the apple i picked was a bit bruised

not a lot of breakfast options- no warm breakfast, no fridge in room, no microwave in room

the breakfast

very expensive breakfast

healthier options for breakfast would be great.

the pool was also a bit dirty

gave me what i asked for such as main floor and near pool and entrance

had no problems just wish the pool was open a little later so my kids could have a little swim time after 6 flags that is the

pool closed but that's it

the pool was cold and no hot tub

the pool, the breakfast

put early check in on my reservation & i still had to wait an hour to check in

early check in

they had a good breakfast. something other than cereal, donuts, muffins

breakfast was skimpy so i didn’t partake

i was able to request a late check out, due to time of departure from chicago

clean and the provided breakfast was tremendouysly good

great breakfast and helpful staff

we went during the winter season and the pool was outside.

clean rooms. good breakfast. friendly staff.

that the pool wasnt open yet

pool stuf bar

clean rooms and entire property was clean - pool area, arcade, public bathrooms, etc

the long hallways and its freezing when u come out pool

pool closed too early

kids sleep area was very nice, allowed for their own area.

location, convenience, price,free parking. nice park and trails. view of river and skyline.

pool was cloudy

parking lot is a long walk with bags. can't imagine what it's like in the winter.

parking is a bit far in adjacent lots.

the pool was a really fun feature

bar is also very good and very easy to get to

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

the pool water was too could

have liked a cheaper breakfast option for my kids

no facilities open. bar restaurant etc closed. mask should be optional.

kids liked the pool

parking perfect

breakfast was good, hot tub was great, room was clean and staff was very friendly

kids liked the pool

the rooms are clean, the pool is perfect, and the service is been outstanding

great bed! blue heron bar attached was fun and had good food.

no parking spots available

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

tons of parking & great easy to find location near lots of shopping

noisy because of the dividers in between room. sofa bed not comfortable room service is slow

breakfast was not included and i was not aware, before i ordered

rooms were kept well. excellent breakfast

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing while

suites - 2 rooms each, comofrtable set-up, nice gym - it's lacking some equipment but you can still do a training that will hurt :) incredible

pool and breakfast was closed. state restrictions though.

fact that my friend was returning from two weeks vacation and it was a reunion of two love torn 'kids' in their mid 60's

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

clean and spacious, with a kitchen and cable

the room was very clean and comfortable. the breakfast was great!

very clean, love the full kitchen..

breakfast is great.

breakfast was awesome. everything was great.

breakfast was bad.

the name changed, but the signage did not. also, breakfast was

no breakfast

the breakfast was pretty stingy.

need a little bit more towels when you’re staying for two days, and more breakfast

the staff was very pleasant and you couldn't ask for a better breakfast

we had a second floor room, it was quiet, and clean. the breakfast was nice.

breakfast was little repetitive but still great

front parking and reception area.

parking was very limited.

with bar and restaurant right there you aren&#

like the bed and room, they allowed me early check in

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

clean,pool

eat book on chicago architecture)

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

the info regarding included breakfast.

was there 8 days total) after that

breakfast was not included the front desk people and maid were excellent

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

i wish the pool was bigger

breakfast was simple, our kids like waffle machine

i did not like a long haul way. took some time to get to our room with little kids.

older folks or those with bags and kids may not appreciate that

breakfast was good and gym had sufficient equipment to get a decent workout in

the pool area was freezing

and gym are under renovation which i am told only when i was checking-in with my family and with all my

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

free coffee and breakfast, work out room, pool

parking was great

ample parking

where bear white) sliding

lack of room service

no pool, fitness center, room service, breakfast

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

staff, pool, room setup

did not like the expensive coffee bar in the lobby

pool area clean and nice and warm

breakfast was excellent with real scrambled eggs and real sausage

really good breakfast, the restaurant in the parking lot has wonderful food.

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

breakfast was adequate but not the greatest

breakfast kept up with refills

privacy with the barn style bathroom doors in the room

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

the lobby / bar area was inviting with a pool table and board games

hotel has a bar and fire-pits, lap pool and everything is spotless

the wifi was included in the price, however it kept disconnecting

they have helped me and my kids so much and i’ve appreciated their kindness and hospitality

it sets the bar for the entire hospitality industry

excellent location, really nice gym

was clean, functional

the morning breakfast was a good start to the day

the breakfast bar was great also

really great modern design. comfortable bed. nice breakfast.

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use, might

safe and convenient location and great breakfast and beds! staff were really nice!

meat was not really tasty, the rest of the breakfast was really good

staff are very friendly and meet the customer wants. breakfast is excellent

breakfast and location

breakfast was very good and also you can take any time coffee if you wanted

everything here was quiet, professional, clean, and all i needed. breakfast was great.

was no microwave in the room and the pool hours were kind of early

were filled with children and the moms swarmed the bar so we couldn’t even enjoy that once the kids were “off to bed” which was right next to our room and they were making extremely loud

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water in room, very

the indoor pool and hot tub were clean and warm

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

my kids enjoyed the pool and having kitchen in the room

of breakfast staff was rude to my husband didn't say excuse when he was refilling up breakfast items

rooms with kitchenettes, nice evening food and drinks mon

one bedroom with the living room/kitchenette was perfect

it's in great location, clean , comfortable, with full kitchen.

good free breakfast and the pool seems a hit with kids

bacon for breakfast

location, breakfast, beds

they said it would be fixed in the morning but the next day it was still too cold for my kids to go in

good free breakfast and the pool seems a hit with kids

the pool

cold swimming pool water. wish they had heated water. we couldn't enjoy for too long.

on site restaurant closed sunday/ monday. so. no room service. indoor pool is not heated.

1 bar of soap on bath matt on the floor for shower, none for sink

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was really warm,

breakfast was timely, had plenty of variation, the foods offered were tasty and visually appealing,

my children love the fact that the pool was open

the property had complimentary laundry room, gym and pool

had problems with the water, mostly in the kitchen but also in the vanity sink

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

the hotel had a nice heated pool for my kids

very loud. kids running around being disrespectful of property.

kids ran around during the night

pool table

hoped the bar would be opened a bit longer at night

the pool was really nice for kids

clean breakfast great staff location was ideal

staff were nice and attentive. bar was nice. very good red sangrias.

breakfast

the pool was closed was a bummer for the kids. but the stay was still great for them.

nice getaway close to home! kids love the pool. rates reasonable and great breakfast!

know it wasn't the hampton inn's fault but it was just a bummer that the pool wasnt open or the continental breakfast because of covid

wish the pool was warmer and that the hotel had a gym

breakfast was great staff was excellent as well

breakfast was good for being complementary as well

alerting out of town travelers that if you don't stay 3 days there's no room service.

wifi was horrible, spotty, and slow

didn t drive and weren t able to get a shuttle to the city

is a challenge for a petite person to accommodate carrying luggage from the back parking, to the desk and to the room

at the reception was friendly, but could include upfront information about security deposits and wifi, as these were surprises and not self explanatory

bar was delicious and our young grandsons were most pleased with their breakfast choices

liked the out door scenery and the fact my family had the pool to themselves when we went down there

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

swimming pool wasn’t really big enough to get any exercise

the bar and restaurant was closed. i wish they had a refrigerate in the room.