pool space/ hot tub was kinda small top outside of comforter on the bed was scratchy

good breakfast, clean everything!

breakfast was clean and organized and yummy

i liked everything, especially breakfast.

it was very clean and the breakfast was delicious

breakfast was good, and we loved the location it was just a short drive to the base.

we could have known the pool was available

we were very happy the pool was open

pool was not nice

good location. hotel has a fitness center that is small but serves its purpose. clean and quiet.

everything was good nice room and nice breakfast. kids liked the pool.

pool hours were good. breakfast was good to

tv volume in breakfast room was ridiculous

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

my kids and us adults loved the pool,hot tub and breakfast.

took a chance to try to get early check in and there was no pushback hey said your room is ready now hot chocolate chip cookies

kids enjoyed every minute

pool area could use an upgrade with steps going into it.

cookie. room service was fast, exactly what we ordered and delicious.

the pool was absolutely amazing and having stores and places to eat so close was great

very clean, friendly staff, and the pool

the complimentary breakfast was above and beyond. i also enjoyed the pool.

kitchen facility in room but no utensils, dishes to go in microwave liked

clean with a good bed and helpful staff. very good breakfast.

it was very nice , the staff were nice and the breakfast was great

gym and pool were good

gym was just too little

pool

gettin into the parking lot.

good location, easy to access and plenty of parking

front desk staff and coffee bar server were very friendly and professional

did not like that you have to go downstairs to get ice from the bar every time you need some

needed more towels. a bit noisy being down the hall from the kids running around

no hot tub or jacuzzi.?. water pool too cold for me and kids

didn't use the full service bar but nice to have at the hotel

said the pool was heated but it was not 85' as stated by front desk staff

sized room that was clean, loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities, the free breakfast was a nice

the property was overall nice however the bon fire pit by the pool didn’t work.

the lack of breakfast options

room could be little bigger in the kitchen area!

the breakfast had many options except meat choices.

the pool was always crowded with kids

i like that they had a gym,pool,and several entries into the building (with access cards, of course)

my room was next to noisy kids and all they did was make a lot of noise i was very upset

the pool was always crowded with kids

my kids were a little disappointed about the pool not being open

bacon for breakfast and the last night we had people and kids running up and down the hallway and kids screaming at 4 in the morning

breakfast was good

breakfast was great

the pool could have been bigger because of the crowds.

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat directly above it

they offer free breakfast every day but the suites have full kitchen in case you prefer cook your favorite meal

breakfast is plenty, beds are comfortable and its clean

breakfast was lacking luster, to say the least

kitchen was not equipped that well

amazing breakfast

pool wasn’t up and going understand covid but the amount of chlorine they use would kill anything

we were catching the earliest shuttle for 5:45

the beds were extremely comfortable and the breakfast was hot and tasty.

they provide a shuttle to take you and bring you back

the breakfast was good the pool area was great the parking was nice housekeeping was evening

space/size of room exercise and pool area great breakfast easy access from doors to rooms

the pool and rest areas. the fitness room.

the breakfast was good the pool area was great the parking was nice housekeeping was evening

highly recommend the residence inn by marriott, i love there hotels**the breakfast was excellent this is my favorite hotel to stay at

ants on floor in pool area

nice everything - from the location to the lobby with the restaurant & fireplace to the pool & hot tub to the room itself

the pool and workout rooms were very nice

the girl who works the bar / breakfast restaurant needs a raise

the pool water was cold

the little bar soaps

sofa bed was not comfortable at all. rooms are very small. limited bar hours.

also, kids screaming in it

my son and i loved the beautiful and clean pool and hot tub

pool had a lot of wild kids that parents were not doing anything about

i paid almost $300 for a one night stay with complementary breakfast they only offered bagels, oatmeal packets, banana/oranges plus drinks

was nice to have breakfast i took my grandkids for new year 2026 , the pool area was freezing in there , but i did

no mini fridge, pool was cold

the pool

ice machine on floor did not work breakfast offered was minimal

tchen closed at 10pm) and the drinks were strong and

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose from only … when someone flushed the toilet above us

our reservation said we had breakfast included but they indicated that this was a booking

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

breakfast was served nice and early the day of for those wanting to enjoy the complementary

breakfast served every morning and gas station and food choices right next door

very nice breakfast...with fruit, pancakes, juice, etc.

expected hot breakfast or at least more selections

generous breakfast

also liked that had shuttle to take you to the base and

like that this hotel offers free breakfast, my children love the mini pancakes

we needed, just somewhere to sleep for the night but wouldn't recommend for longer stays or with kids

poor smell, beds were dirty with bed bugs, kids running down the hall.

they should have also advertised the shuttle was $6 per person

had no problems just wish the pool was open a little later so my kids could have a little swim time after 6 flags that is the

i love the spa tub and the location!

the spa bath was in perfect condition and was wonderful to have in the room.

the pool was cold and no hot tub

the pool water could've been warner

pool was very small and i couldn’t stay in there due to the high chlorine content burning our

very nice ,convenient and clean. my daughter and i loved our stay! the breakfast was great too!

great location. good breakfast options. late check out time.

the pool was incredibly small, not much room for swimming

they had a good breakfast. something other than cereal, donuts, muffins

breakfast

breakfast was really good with many healthy choices

i would have liked an indoor pool.

mini fridge, view of sfgam, proximity to sfgam, comfortable bed, nice tv, great breakfast, friendly

breakfast over at 10am. pool closed at night, but i understand why.

clean rooms and entire property was clean - pool area, arcade, public bathrooms, etc

pool closed too early

the kids had alot of fun and there is so many activities

the chlorine was very strong in the pool

kids sleep area was very nice, allowed for their own area.

the queen suite with kitchen had everything we needed.

gym and laundry are

washers and driers were free except for laundry soap and drier sheets

pool was down for maintenance. toilet paper was really bad.

the room, breakfast, heated pool, and location.

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

the day that i arrive there was a party there so the pool was not available.

too much chlorine in the pool.

clean rooms, awesome pool, a great breakfast, and the staff

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent there to enjoy our son's graduation from navy bootcamp was

kitchenette like in pictures would have much rather cooked for ourselves rather than eat out every

maybe a hot breakfast but otherwise great

kitchen was well equipped

no open pool

the breakfast was great

is nice that it has a pool, gym, indoor pool, starbucks, bar, room service, and spa/salon

rooms and breakfast

no valet parking, no bus boy to help with the luggage

indoor and outdoor pool cleanness trail around hotel free parking

no complimentary breakfast. our room didn't have a fridge. the pool was small.

front desk staff went above and beyond. pool was very nice. room larger than expected and clean.

and breakfast was amazing as well as having access to a pool and gym over all loved

the mini kitchen and two tv.

breakfast was great

accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

extremely clean, friendly staff, and good breakfast.

the swimming pool needs more cleaning.

great pool and hot tub. located near everything we needed.

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

excellent breakfast, pool open 24 hours and location relative to our needs.

small gym and pool opening

great room! very good breakfast and accommodating staff. the pool was great as well.

we had the pool to ourselves, kids had a blast

i had both kids so i appreciated the early check in as well

clean rooms. nice showers. great shades to darken the room. nice breakfast.

also close to the train kids loved the

seems brand new. quiet wonderful breakfast and breakfast area

breakfast was good pool was great

the gym and pool were easy to find

says they have laundry service and washers but we were told they didn’t and washers were broken

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

though we didn't get to use the pool, the outside entrance was right around the corner from us

security around the pool there where people drinking beer in there so my kids didn't get to swim until the next

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if we needed

the property is in a area in close proximity to a golf course which made it feel upscale

they have an indoor pool but not heated very cold

fact that the pool was too cold to use

nice rooms, everything very clean, nice pool area, business center, and breakfast every morning

missing stationary bike in the fitness room

i liked how friendly the staff was, and how breakfast changed everyday.

were up on the second floor, and it seems alot of families with kids were on the first floor

more than one simulator does not work in the gym (and the water in the pool was changed, i think a year ago

i really liked the room it was very clean and nice and they had a nice pool

the pool water temperature was way too

was terrible, my room key wouldnt work consistently, people living at the hotel with young kids always in the hallways

always clean, great breakfast and great staff

breakfast and the cleanest

we did not use the breakfast option

no breakfast buffet due to covid19

she even got me a bagel and another snack from the kitchen when i missed the breakfast

location, convenience, price,free parking. nice park and trails. view of river and skyline.

pool was cloudy

parking lot is a long walk with bags. can't imagine what it's like in the winter.

parking is a bit far in adjacent lots.

the pool was a really fun feature

bar is also very good and very easy to get to

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

the pool water was too could

have liked a cheaper breakfast option for my kids

no facilities open. bar restaurant etc closed. mask should be optional.

kids liked the pool

parking perfect

breakfast was good, hot tub was great, room was clean and staff was very friendly

kids liked the pool

the rooms are clean, the pool is perfect, and the service is been outstanding

great bed! blue heron bar attached was fun and had good food.

no parking spots available

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

tons of parking & great easy to find location near lots of shopping

noisy because of the dividers in between room. sofa bed not comfortable room service is slow

breakfast was not included and i was not aware, before i ordered

rooms were kept well. excellent breakfast

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing while

suites - 2 rooms each, comofrtable set-up, nice gym - it's lacking some equipment but you can still do a training that will hurt :) incredible

pool and breakfast was closed. state restrictions though.

fact that my friend was returning from two weeks vacation and it was a reunion of two love torn 'kids' in their mid 60's

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

clean and spacious, with a kitchen and cable

the room was very clean and comfortable. the breakfast was great!

very clean, love the full kitchen..

breakfast is great.

breakfast was awesome. everything was great.

breakfast, pool and staff mary & lisa was the best ever!!

the pool, friendly staff and nice breakfast

cluded)

the pool, friendly staff and nice breakfast

the bar and outside seating area was perfect

need a little bit more towels when you’re staying for two days, and more breakfast

breakfast was the same every day, but not bad

it was a good value for the money. however, the breakfast needs to be upgraded.

the breakfast was pretty stingy.

the name changed, but the signage did not. also, breakfast was

the attached bar is convenient for that night cap we were looking for

it is a bargain for the price

cute bar lounge and reading/game room

welcoming atmosphere and hotel staff. the breakfast provided was adequate.

everything from staff to breakfast and the idea of by one get one free dronk

courteous and professional staff. and they have a peloton in the gym!

nice getaway close to home! kids love the pool. rates reasonable and great breakfast!

wish the pool was warmer and that the hotel had a gym

it was like being at an actual gym

breakfast was great staff was excellent as well

free and plentiful parking

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

breakfast was good

breakfast , library for guests

no free breakfast like others hotel.

front parking and reception area.

inviting lots of parking

we had a second floor room, it was quiet, and clean. the breakfast was nice.

nice breakfast

the front of the hotel is a dead end parking lot

well designed room, excellent, private, well maintained fitness/pool facilities.

gym is fine business room is good , you can take printouts of you want shuttle service for near

sports bar was underwhelming

no outdoor seating. poor pool area.

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

awesome staff, great breakfast!

breakfast. clean bathroom. nice fitness center. coffee on demand.

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

kids running up and down hallway

it sets the bar for the entire hospitality industry

free parking, good pillows, good breakfast

treated excellent by shuttle driver. great location for ravinia visitors !

cept the grab bar on the shower was not easily accessible

room service was very timely

called the dining room as directed on the menu for room service at 9:00p

pool temperature was perfect

restaurant on site with bar & daily specials. as always, comfortable beds & large bathroom.

the pool and warm cookies are a plus

room service

the pool was amazing and a great way to relax

pool water was cold

clean,comfort, bar in the lobby, friendly staff

the pool was not working properly. carpet was worn and needed cleaning.

rooms on the first floor lack of sun light. cold pool. tiny fitness room

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

was great - clean, comfortable, friendly staff and nice breakfast selection

really good breakfast, the restaurant in the parking lot has wonderful food.

breakfast kept up with refills

breakfast in the hotel

nice room and great happy hour and free breakfast

the breakfast, the cocktail hour, the staff, the atmosphere of the hotel and the price

atmosphere just beautiful hotel period the breakfast buffet and the cocktail hour was also very very good

wish they had a fan in the gym

clean hotel and breakfast was great

staff was very accommodating for early check in request

breakfast could offer a few more choices . the soap is kind of thin.

loved the guest laundry

there used to be a guest laundry but it was no longer functional

friendly staff-great morning breakfast-place was clean- overall 4.9 stars out of 5

wifi

only complaint is the wifi, because it was devastatingly slow and would disconnect every time you leave and return to the

on saturday night there was a party in the hotel and we almost couldn't find a parking

gym equipment could be updated

no pool, fitness center, room service, breakfast

it is nice that the windows can be opened so you get some fresh air and the kitchen and amenities are top-notch

then items provided in the kitchen were great

the property had complimentary laundry room, gym and pool

clean ,quiet and the breakfast was good

the breakfast served a lot of fresh food

hotel has a bar and fire-pits, lap pool and everything is spotless

pool table, jenga, cozy couches, tables to sit at

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

the lobby / bar area was inviting with a pool table and board games

privacy with the barn style bathroom doors in the room

staff are very friendly and meet the customer wants. breakfast is excellent

breakfast was very good and also you can take any time coffee if you wanted

meat was not really tasty, the rest of the breakfast was really good

very convenient, very clean, stylishly furnished room and very good breakfast

everything here was quiet, professional, clean, and all i needed. breakfast was great.

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

the kids loved the pool and hot tub

the pool was too cold.

in was a breeze and the pool was clean and quite big

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

staff and very clean, liked the welcome packages and the decorations , the gym was also good

liked the out door scenery and the fact my family had the pool to themselves when we went down there

the pool was gross and the staff did not check in on it

the bar and restaurant was closed. i wish they had a refrigerate in the room.