pool was clean and the customer service was good

who had been to a wedding during the day, we got in at 1am and the team graciously opened the bar for us for a nightcap

the wifi was excellent

was very busy, had to go to reception to order room service as no one would answer the phone

bed, clean/good sized rooms, helpful staff, good evening meal selection, great breakfast

free parking staff air conditioning

the easy and slightly early check in to the good location near the canal

breakfast was good to as was the

wifi and breakfast included. very close to harry potter studios.

excellent wifi and helpful friendly staff.

the golf course was a great experience

accomadated us in restaurant for very good bar meal

was a list on the bar of all residents names and room numbers, it was literally on the end of the bar, anyone could

we had a spacious tasteful decorated room with a large tv, free wifi, that was spotlessly clean

guests running around the hotel at night and kids shouting until early hours of the morning

being able to see my car from my room ,good parking facilities

really good layout, comfortable room, good breakfast included.

was well located with plenty of private parking

breakfast - contrary to the dreadful review i read on way to hotel

room was very nice breakfast excellent staff very helpful

we arrived very early and hotel let us book in -really helpful. late check out at noon .

sofa bed hadn't been made up for the kids but was swiftly done when requested

great gym. breakfast nice

great stay, great little gym

tour coaches there was always a sufficient number of staff available the morning breakfast and bar staff members were very cheerful, which made a nice start to the day

easy to find, quick and early check in. large clean room, great breakfast

comfort, price, included parking and wifi

he explained about parking facilities, breakfast and also told us about two pubs just across the road from the hotel

wifi could be quicker

wifi in room

easy, free parking

lovely comfy room with a fantastic bar and restaurant.

- easy to find, with a convenient parking lot

lack of phone reception and poor wifi.

the wifi keeps dropping off

free parking at the pub

bar downstairs is very nice

original features, plenty of parking, good location.

pub/ bar - large variety of drinks

as your not use to the modern hotels, were it's super clean and dust free, the bed was super, wifi fantastic, shower was ok , the staff are friendly and even offered to do us breakfast early as

really enjoyed the grounds, the swimming pool and the breakfast is great

the room tv was not linked to hotel wifi so basic tv was available

smelt a bit damp

the bedroom we think the wifi booster was on the ceiling which made the room very light at night so it was hard to sleep, as

bed was uncomfortable, room was tiny. tv in room didn t work wifi wasn t great.

the breakfast was of high quality, the warm dishes are made to order

location, adequate parking, we were pleased we were warned about the wedding party and that the noise did abate at the

gem, set in beautiful surroundings, great room service & breakfast

the garden is stunning and the breakfast is world class

fabulous room, lovely grounds, real feel of relaxation and a brilliant breakfast.

ycode, wifi, nearby places to eat, check in/out procedures) bedside sockets

wifi disconnected quite a lot, therefore, you had to keep reconnecting to your device

building with plenty of parking

there is free private off street parking for the duration of your stay

there is a public kitchen and dining table, so you can enjoy tea and coffee there

the parking was restrictive but manageable.

to have 5 of us(2 adults 3 kids) in one room unlike the hotel chains (-)check in on unpacking my case in my room 3 or 4 kids were running up and down the corridor screaming, luckily after i'd been out for the evening (+) are a nice touch for the kids who travelled with me for the first time and absolutely loved it, best of anywhere we stayed (+)able to accommodate me my wife and 3 kids (+) the hotel is full of character and my 3 kids really enjoyed the stay (-) breakfast tasty but limited menu for vegetarians/kids, and no vegan options

very comfy beds, a good size tv and decent signal along with complimentary wifi and charge points

hotel staff, bar area, spacious room and bathroom, very war and welcoming.

fabio, checked us in and was very helpful, helping us get onto the wifi etc

log fire in the bar area

were friendly and helpful and couldn t do enough for us from check in, to breakfast and the bar staff at the party

staff, beautiful bar and restaurant

shame bar close while we enjoyed there

lovely bar

no bar but plenty nearby.

hotel does not have a bar or restaurant so you have to go out elsewhere

it didn't have a bar or restaurant which was one reason it was so quiet and we weren't tempted to have a night cap

wifi not simple to log into, more than the password was required gave up on it, tv and air con

it is an authentic perfect place for a good night sleep and a great bar next door

spa, golf, grounds and facilities

for storing stuff :) -were areas we could enjoy some drinks and nibbles with our dog - the bar areas of the glasshouse and the stables restaurants + the first room of the

fantastic breakfast

the breakfast was wow and so was the dinner at the glass house was exceptional

too many noisy kids to enjoy that part

the water pressure in the spa showers was poor.

construction work at 7am in corridor kids cant use pool

loved the privacy of the mews suite but how swift the staff accodate when you order room service

no toothbrush and toothpaste in bathrooms room service was slow food service was a little slow

the cotton milk spa was worth every penny

very nice hotel nice rooms and a nice bar and restaurant and very nice staff a very well run hotel in a very quiet area a little gem in

lovely cosy room, bar was handy, great receptionist

the hotel restaurant and bar are both tasteful decorated, great relaxing welcoming feeling.

delicious beers in the bar too

location with plenty of parking

us booked us in explained what time dinner was breakfast, how the parking worked what time the bar would be open to, including our check out time, should we need anything we only need to ask

breakfast was fantastic

comfortable bed, air conditioning, friendly staff, good breakfast

10 and although there s a sign up in the communal areas stating that the bar is open until 23

nice clean rooms, good food in the bar in the evening

the hotels fault but there was someone who was adamant on making as much noise in the mini gym at like

traveled with my kids

very clean easy early check in

excellent location, clean rooms, well stocked bar that is open late

train station and town centre - we arrived early and they let us have an early check in and also late check out

we were delighted with our room, ground floor on another building, not far from the pool and gym

the kids enjoyed the pool, the adults the gym and the mansion and estate were very well looked after

everything else! gorgeous buildings and setting and spa and food is excellent

elicious ) was brought to my room even though they do not usually

were upgraded for free as the restaurant was booked for a private function, and the room service food was lovely

room service was average sandwiches we ordered by room service were incorrect and off poor

clean, very polite friendly staff, room service food was nice and reasonably priced

very close to my course. very quick room service. very friendly staff.

reception, restaurant and room service - the same person on an evening shift served us and checked us in, she was very

is error was quickly resolved but i

free wifi

all the staff were attentive. they were very nice and friendly to the kids especially.

i asked them to put outside door as kids were

clean and good breakfast

breakfast staff were so friendly and great with the kids

stayed in but it is the food and the staff that make this place even better, a special mention to barbi on reception and the young lad on the bar

hotel has it s parking and also breakfast was perfect

secure car parking good food and good choice of drinks in a great location

the room itself was stunning, little touches like a coffee machine, kettle and mini bar if needed

free parking

as advised i phoned on the morning to see if we could have an early check in

staff was very friendly, and hotel was clean and hygiene, and breakfast was good.

though in the room it was excellent) and the

wifi in the reception area wasn't always reliable

wifi was strong, room was excellent, staff were friendly.

the welcome from the bar staff was really nice and friendly

upon arrival we had a warm welcome from a lady behind the bar who booked us in and took us up to our room

location was great breakfast sets you up for the day

the wifi stopped working at some point for no apparent reason, but didn't bother us too much

the best wifi signal in our room which isn t ideal when there s also poor phone signal in the area

outstanding customer service. amazing spa facilities. definitely, i will be coming back.

eat meal too and very reasonable) the spa pool itself is huge, although there isn't much seating around it

shut at 9.00 at night . not even room service

hydro pool is my personal favourite

i think the staff need to speed up generally but everything else was exceptional no late night room service or

pool and spa

big room , clean pool

needs to up date the room service was good

were a lot of room service plates left outside rooms for a very long time which you could smell, the pools alarm

nice spacious rooms extra large comfy bed food was good and room service would stay again

very smart, clean and tidy good service including room service parking included

lovely bar and restaurant area

approximately 2am with children randomly knocking in guests doors during this time saying room service

wee bar fridge in the room to be able to store cool goods would be better, and my particular room had

had a party on the golf course which is across the road from the hotel

wifi very good

location and limited parking bit at the price i paid it wasn t a problem as i expected it.

limited parking however i got a space

the bar was a shelf behind reception

no breakfast or cosy bar as advertised

shower water was only very warm and not hot the wifi is very slow in certain areas and is also not a very strong

we do have a car and parking was easy on site, plenty of bays for guests

there was wifi throughout the property, 95% of the time i couldn't get wifi in my room

current refurbishment works meant a little disruption to parking.

location was beautiful, able to enjoy the pool and gym

they offer a breakfast pre-order selection which is prepared ready for collection in the morning and they add

situated with lots of free parking

the man doing the breakfast was super helpful for my girlfriend who is diabetic and went out of his way to

excellent but there was only one member of staff on to check people in and serve drinks in the bar staff had to go and make a coffee order whilst guests booking in grew to 5/6 and bar customers

great parking, comfy bed, very clean room, excellent breakfast and very friendly staff

breakfast was nice and vegan friendly, staff there were friendly too

kids friendly

location, gym, light meal available at late hour.

good hotel, nice staff, especially carolina who went out of her way to make our kids stay memorable

awesome, great variety of choice for breakfast, which the kids loved, and non dairy and gluten free options available on request

guy at the bar was very professional and we had loads of fun with him

beds were comfortable the bar area was nice the actual theme of the hotel was good

wanted room service and place order at 9

couldnt provide room service to two very hungry guests who had an early start with no breakfast

free wifi and charging ports breakfast was great

wifi did not work

was supposed to have wifi but these was nothing in the room to tell me what it was, either the name

i liked the fact the room was far enough away from the bar and noise that you could go to sleep if you want

staff are lovely,bit confusing first because got no reception so have to go to bar for booking in,breakfast lovely ,very at ease hotel

it s great pub bar and restaurant

bed, free wifi which was good, full english breakfast additional cost, free parking at back of

the free wifi

bathroom towel hanger is broken. wifi didn t know during staying

wifi not working. need a general maintenance.

the wifi was not working because of stormy weather or something.

wish breakfast was included or cheaper, or free for kids.

limited menu. expensive bar. extractor in bedroom not working. poor wifi

room was clean and suitable for 2 adults and 2 kids

staff was very friendly, room was large and clean. the bar staff were very friendly.

the fact that there is a gym

breakfast was fresh and plentiful cooked to perfection

the hotel room was clean, the staff was very helpful, we ordered room service and food was served promptly, the room facilities were good and best of all the beds

was very good for kids.

room service was good, lovely hot shower, good aircon , pleasant staff

breakfast and food options were good

room service was great

easy access to airport. nice bar area. comfy beds and clean

easy and efficient check in, friendly staff, comfortable room and a great breakfast

staff and breakfast

bar downstairs has a pool table

breakfast was poor

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to the city center

great bed, best night sleep. breakfast was good and hot, nice choice late bar is a nice option.

convenient for mid stay car park. excellent breakfast, friendly reception staff

we were travelling with two kids aged 8/6

great parking. awesome food and proximity to family in chorleywood

plenty of car parking and breakfast was filling and just the right amount of food and was presented well

plenty of car parking and breakfast was filling and just the right amount of food and was presented well

the bar area was gorgeously decorated, so festive! lovely free breakfast too

friendly atmosphere, great entertainment and nice breakfast

breakfast included was lovely

great style, facilities, comfortable, parking, friendly welcome and goodbye

breakfast had a great variety

breakfast delicious

room service was unavailable when i wanted a sandwich

had work to do in the evening and morning and the wifi signal was not good enough for emails or vpn connection and even kept dropping out for web

the porsche charging stations in the parking area next to the property were a real convenience and there was no charge for electricity

breakfast at the golf club was delicious, very reasonably priced, and served by a fantastic waitress who looked

unfortunately the bar was closed when i came, which was not great

lovely room, great location. good facilities for bar and food

advertised restaurant and bar not open on sundays

didn't like the breakfast in my room, i didn't understand why you only serve breakfast in the bedrooms

ac was working, parking was available

no option for breakfast only a full english

bar and restaurant closed at 7pm

morning breakfast was great as the kids eat for free

kids swim time

free access to the spa and pool which

the gym and pool/spa were excellent

and clean, swimming pool for the kids

easy to find, lots of free parking, fast check in, delightful staff

food in the bar not great and service was slow.

room was above the laundry room i think could here some machine all night long room 201, i think the halls were way to

enjoyed a drink in the bar and sat in the l9vely

wifi signal is very poor and could be made better

room service wasn t great as they forgot my cutlery, not a great service when it s 5 cost on

free parking was a bonus

the wifi was good, but not good

comfy bed and a guide for the tv, free wifi, free magazines

food is excellent, gym is great, location is perfect

lovely breakfast.

all 4 of us got zero sleep and 2 kids with no sleep ruined a stay and trip to london

wifi signal not great

the hotel has a few little touches to reflect this which would be great for those travelling with kids

17

in the bar, waiting staff were brilliant, nothing too much trouble and really looked after the kids

the wifi was too slow

loved the swimming pool, gym, bedroom, hotel wifi, hotel parking, location, grounds, hotel building

plenty to do, gym, swimming pool etc

on this occasion room service was not available

this hotel ticks all the boxes for comfort, great food and a lovely bar area

large bar and restaurant, smoking in internal garden area

staff were very welcoming and very helpful, rooms very clean and plenty on tv to keep the kids occupied overall very good service

well equipped gym

room service menu was very limited

wifi connectivity wasn't great.

breakfast in the morning was delicious

friendly staff and great breakfast too

came back from a bbq at around 9pm and wanted to have a night cap before bed but the bar was closed, admittedly it was a sunday evening but would ve been nice

well cooked breakfast, excellent bar and restaurant, amazingly friendly and polite staff and parking on

very quite location. easy access to the bar and facilities

we struggled to access the wifi

everything was fine, friendly staff, reasonable bar prices, and a restful nights sleep.

hotel facilitated an early check in for me which was really appreciated

i could not get the wifi to work but did not report to get it resolved

the wifi only let me connect to one device at a time so me and my partner couldn't use the wifi

room service and location staff, comfort,food,

room service and whilst meal and dessert good some condiments on tray should have been provided -

room service was very good

always on their phones and gym was not worth dedicating a room to it

wifi could have been better

the food in the restaurant, the turmeric kitchen, was absolutely gorgeous

lovely building with really nice decor. great parking facilities which for me is a must

beds clean room kitchen area was a welcome bonus air conditioning was very efficient in 28degree london heat

nice selection of teas and coffees and instant wifi as i had stayed there before

staff behind the bar were very friendly and helpful

really liked the dinner and breakfast at hotel the room was a very nice room with comfortable beds and very friendly staff also

the food was excellent and the hotel and the room were very comfortable plus parking was also

the staff behind the bar were so kind when i asked for milk so so many times for my toddler

bar with roaring fire, room was very clean and well equipped

did request an early check in and was really helpful and room was ready .

basic but clean rooms in a very unusual building with the most amazing shisha bar in the gardens which you get discount on

little jem with a beautiful garden bar at the back, loved staying here

the restaurant and outside bar seemed busy each evening but the noise didn't bother us up on the top floor

best hookah bar in london right in your backyard, a bit noisy