right next door to costas for breakfast and wifi

no bar or

no bar in hotel

it would be quite nice to have a mini bar or option to buy a drink.

it didn't have a bar or restaurant which was one reason it was so quiet and we weren't tempted to have a night cap

staff, beautiful bar and restaurant

lovely bar

dining room and bar area very modern and spacious with a really great selection for dinner and breakfast to suit

fab restaurant and bar and friendly staff

log fire in the bar area

location, price, free parking and wifi. breakfast included.

pleasantly surprised, plentiful parking adjacent to the rooms, a warm welcome, great food and pricing and the service was great

wifi could be quicker

free parking

wifi internet was

lovely place with fantastic spa and gym.

gym facilities are

we only spent a day at the spa resort we had plenty activities to do which was amazing especially as the sun was out

there should be fresh towels by the pool etc or gym equipment

hydro pool is my personal favourite

room was very nice breakfast excellent staff very helpful

fairly quiet location with plenty of free parking

parking right outside, easy access to rooms

staff really lovely , room clean and comfortable and the breakfast was delicious

the continental breakfast served a short walk away in the conservatory, and included with the room price, was more

wifi is spotty and weak

we did go to the spa and used the sauna and pool

i had such a relaxing stay with my husband and will definitely be back with my kids next time

well stocked lovely breakfast ideal location for our purpose of our visit did not use the pool or spa but looked

beautiful place to celebrate christmas, with lovely helpful staff and great facilities for kids and

speedy room service and delicious food

onsite restaurant and bar were great too

bar was was understaffed in the evening with a very limited selection of drinks, the staff were

we enjoyed some drinks from the bar after we checked in before dinner was available

were many functions on so it wasn't necessarily easy to get a drink at the bar very

easy parking early check in for a fee

excellent wifi and helpful friendly staff.

the easy and slightly early check in to the good location near the canal

it has usb charging points and the wifi is free

rooms, soundproof, clean, good nights sleep with kids too, breakfast good, staff very welcoming

parking can be a bit of lottery but was fine on this coast

good food, free parking comfortable hotel room.

free wifi

wifi was very poor

you straight to the door food excellent rooms very spacious bathroom small but adequate plenty of parking

breakfast amazing

we were very close to the pool which was warm and an excellent size for a proper swim

the pool and sauna were a bonus and the kids loved it

body equipment and there was a church group there who were constantly making a lot of noise, kids running into us around every corner and we couldn’t speak to the lovely man at reception for

wonderful staff, fantastic spa facilities. commutable clean rooms and plenty of parking.

excellent hotel and good breakfast choices and good for kids.

spa and pool

we had to eat in a conference room from the room service menu which wasn't ideal

free wifi, free use of pool and all essentials in the hotel room

phoned room service at 10:30 pm and no one answered from the restaurant

down-stairs, ample car-parking, spacious bar and restaurant areas but lots or intimate corners, bay windows etc

good available parking

the hotel restaurant and bar are both tasteful decorated, great relaxing welcoming feeling.

the staff also went above and beyond getting us an early check in so we could get ready for a wedding nearby

lovely big room and shower room plenty of parking

2 wifi was terrible virtually non existent

location was great breakfast sets you up for the day

no wifi in room and often not working or available in the restaurant/bar

excellent wifi

parking, food and drinks were lovely

sofa bed hadn't been made up for the kids but was swiftly done when requested

kids running up and down hallway outside

sofa bed hadn't been made up for the kids but was swiftly done when requested

great gym. breakfast nice

hotel on arrival lots of kids out the front and rubbish left all around, looked untidy didn't get dinner, ordered it but it

free parking, clean room, very large bed and very comfortable i actually had a really good night sleep

the kids loved the bath in the room

great location. ev charging facilities

lack of room service.on the saturday the restaurant took over the hotel.

we arrived, charlotte made us feel very welcome and was very helpful with the check in and car parking directions

staff were great, room was lovely, overlooking the pretty back garden and breakfast was delicious

accessing wifi

lovely friendly staff, good breakfasts, easy parking

parking could be a little better organised

of off street parking, gorgeous building and the garden rooms were just right

loved the fires lit in the bar and lounge in late september, very nice touch a in a very good

coffee machine did not work properly. noise at night, glad we came without kids.

breakfast and parking included in the great value price

coffee machine did not work properly. noise at night, glad we came without kids.

staff are excellent . brilliant with kids 8

wifi wasn't working whilst we were there but staff were apologetic about this

parking was a little tight but managed ok, location to harry potter studios was perfect 5mins in

original features, plenty of parking, good location.

staff were friendly and very helpful, we had the room directly over the bar and it was really quiet both nights we stayed, food was delicious, good value for money

poor wifi and.tv stations didn't work

the breakfast was excellent

the staff was fantastic and breakfast was good

friendly staff, good car parking, warm room, good breakfast

easy access and parking in a very quiet area

plenty of car parking and breakfast was filling and just the right amount of food and was presented well

we ordered room service and the food was really good we all cleared our plates

we used the pool area prior to check in as we arrived early and reception even supplied us with fluffy white

location, parking space, garden walk and park.

the room service was fast and lovely, and breakfast the next morning was great quality

rm 46 was noisy as i had a rugby team in every room next door! wifi was weak

had great fun at the axe throwing activities, kids enjoyed mini off road explorer

5) had so much fun for the amazing activities over easter weekend, as well as playing in the kids pool and driving the mini landies

fantastic breakfast

facility for kids, the welcome information while checking in by the staff is amazing

o many people, facilities not big

plenty of parking

value for money, great breakfast selection,, efficient and friendly staff, lovely room with large shower and large towels

the bar did not have a fully stocked bar.they did not even have bottled water

excellent but there was only one member of staff on to check people in and serve drinks in the bar staff had to go and make a coffee order whilst guests booking in grew to 5/6 and bar customers

kids running about too late at night

late check out till 12 so good

evening food very good. breakfast good value. pool great and bar area friendly and pleasant.

great stay and great breakfast

great location for us and the pool was a bonus

in ceiling started flashing in the middle of the night - eventually went off, believed to be wifi router

friendly staff. great welcome. excellent breakfast and bar food. room very comfortable.

the wifi is very weak in the room, to the point that i had to leave in order to do a work call.

the property was clean and next to water , which relaxes your mind. there is a parking as well.

location, adequate parking, we were pleased we were warned about the wedding party and that the noise did abate at the

breakfast was delicious with a great choice of different cooked breakfasts available

10 mins drive to airport parking..perfect

lovely hotel stylish reception and bar and pretty

breakfast room service

delicious breakfast & a good night's sleep & good wifi

simple breakfast and location was perfect 7 minutes from the golf club nice and simple 2 roads and i was there no trouble at

there is a public kitchen and dining table, so you can enjoy tea and coffee there

building with plenty of parking

they have a shared kitchen & dining area where you can help yourself to crockery & cutlery which worked out really

we then had to wait until a space became available as no street parking around the property

location was fantastic access was easy parking was great

breakfast tasty but limited menu for vegetarians/kids, and no vegan options

the hotel wifi did not reach the side of the hotel that i was staying in which was frustrating

parking, good location in town, good room good bar and restaurant great food and good breakfast

the hotel is full of character and my 3 kids really enjoyed the stay

location free parking lovely pub only had a drink so can t comment on food but nice atmosphere

breakfast was fantastic

10 and although there s a sign up in the communal areas stating that the bar is open until 23

also took advantage of the late check out allowing us more time to explore

location close to train station breakfast rooms were warm and very comfortable

we were given a very early check in after a long flight and it made a huge difference to the start of our holiday

limited parking however i got a space

breakfast because of covid-19 was a packed lunch sandwich pancakes breakfast bar and water

parking used by others

lack of free car park space and accessible wifi.

price with breakfast included good wifi connection

kids eat free which was an unexpected bonus

the gym had no cleaning facilities and isn't the same as it looks in the photo so i was unable to train

great staff and really great restaurant and facilities for kids

nice coffee bar area with reasonably priced lunch food

there were great facilities, the bar was available when needed

the bar and restaurant were great and reasonably priced

great bar and restaurant

guy at the bar was very professional and we had loads of fun with him

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

room - service - staff - bar and restaurant all first class

the free wifi

bed, free wifi which was good, full english breakfast additional cost, free parking at back of

the wifi and the lack of customer service. also the coffee machine at breakfast

perfect wifi. big room.

the wifi was not working because of stormy weather or something.

great hotel bar and friendly staff

the room service was really nice and quick and upuntil 10 or 11 pm they have the full restaurant menu

good breakfast as well as nice room service

problem giving us a very early check in after a long flight

room service was average sandwiches we ordered by room service were incorrect and off poor

the bed was comfy. it was very clean. free parking and good wifi.

all lies, there is no gym, no restaurant, no room service, nothing

disabled parking

though room service available until 9pm)

hat i enjoyed, i also had half of my wife's as she is not a lover

there was no wifi and the tv didnt work

didn't know about wifi and there was no breakfast not good

it s great pub bar and restaurant

staff are lovely,bit confusing first because got no reception so have to go to bar for booking in,breakfast lovely ,very at ease hotel

very clean property comfortable bed great breakfast served after 10am in bar and at a good

took 2 hours to get room service and we have a two year old toddler & they didn’t even have a kids menu

being able to use the outdoor swimming pool and jacuzzi

lift felt like it was going to break down , we went away for the first time in 9 years without kids and the spa was the reason we chose this hotel , well felt like a beach resort no-where to sit

the pool is very clean and has a sun terrace to sit outside and with a drink or just to relax

construction work at 7am in corridor kids cant use pool

kids loved the waffle maker

then that gym was excellent, goid and new equipment

com but when we arrived

polite and friendly staff, clean and well appointed room, lots of selection at breakfast.

great hotel with very good breakfast, near the train station

very good location 15min walk to airport, breakfast from early mornings. good wifi.

wish breakfast was included or cheaper, or free for kids.

clean and modern. nice bar/breakfast. easy transfer by bus from terminal. easy wifi

the wifi was free and really fast

at a bar table and then kindly showed us the little booths for tv when eating bar snacks with the kids

tidy, room service everyday, excellent price in bar and restaurant plus room

were all amazing, the rooms and particularly the bed and bedding were great, the food in the bar and breakfast was so tasty

r the harry potter tour) and good breakfast, even for us vegetarians

room service on the qr code wasn't working .

gratuity added to bill in bar without a word !!

kids bed was a folded caouch which was a bit uncomfortable, but for an airport hotel it is quite

room large and comfortable with good wifi

we could get early check in

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they could colour them in

the gym has got extra functional machines

easy access to airport. nice bar area. comfy beds and clean

requested a late check out

bar downstairs has a pool table

we didn t try breakfast, but the bar food looked great

i wished there an offer in booking days or breakfast

the breakfast had a great choice and the staff were great

breakfast included and close to the airport. very good price.

an early flight but could still have continental breakfast staff were friendly and efficient especially

no password or complicated login system for wifi

breakfast include in the price which is good but the early morning continental break was abit poor

it s in a central location, it doesn t have parking although there are a few public spaces outside

the room was absolutely beautiful, room service was an option and it was so cosy but luxurious

and warm and the bath was to die for i didn't want to leave x hotel was easy to find and found parking very easily the whole establushment was absolutely

in the room would have loved a mini bar as didn't want to leave the room for drinks had to phone room service , they came quick

breakfast, the quirkiness of the room and hotel in general, great room service facilities

hotel is excellent, lovely spa & pool

room great, bar area was very welcoming

nice spa facilities, with pool, jacuzzi, gym, etc free mini bar and hot chocolate are indeed nice touches

the leisure facilities, pool, steam room, and sauna. lovely range at breakfast.

helpful and courteous staff at reception, gym/pool & restaurant

the penne pasta with tomato sauce the kids had at 14 was ridiculous - for that price was expecting a far larger

in the bar, waiting staff were brilliant, nothing too much trouble and really looked after the kids

location nice and off the beaten track. nice small bar area and outside seating

the penne pasta with tomato sauce the kids had at £14 was ridiculous - for that price was expecting a far larger

on this occasion room service was not available

stay nice room clean hotel lesiure side of hotel is great decent sized pool and the gym has good equipment location is great for visiting the harry potter tour

we had access to the leisure pool with jacuzzi and spa for no extra costs

place to stay, very comfortable and excellent value for money, wish i had the chance to use the spa facilities but alas not to be

were a lot of room service plates left outside rooms for a very long time which you could smell, the pools alarm

one answered the phone when i called for room service or reception

very friendly staff . great bar and good food

very accommodating with an early check in so we could get to a funeral

not that keen on having to log in and give away personal info just to get wifi.

o served at breakfast), is always so lovely - it was really lovely to see how accommodating he is to those with

easy to get to and ample parking

staff , check in and car parking all sorted

secure car parking good food and good choice of drinks in a great location

beds really comfy, great parking & breakfast was really tasty.

exceptional deluxe room, with a brilliant aura around the bar and the hotel.

the room itself was stunning, little touches like a coffee machine, kettle and mini bar if needed

very accommodating and comfortable breakfast was excellent

the food was good for dinner , lunch and breakfast

breakfast is generously and comprehensively provisioned

the breakfast was great. the wifi was great, the gardens are beautiful as was the location.

clean, modern. fabulous shower! excellent breakfast. good wifi

beautiful hotel. wonderful staff. excellent dinners & breakfast.

the bar is incredible, very cosy and british - definitely recommend

breakfast provided was first class, for both myself and my partner

o is vegetarian) with a wide

no room service

breakfast was lovely. my bed was really comfortable and the shower was lovely.

free parking

noise from the bar area as we were the nearest to the reception on the ground floor, so some loud men could be

cluded), free parking, everything appeared to be new

good parking inky a few miles from st albans and right on junction 22 on the m25

staff were all mindful of our little kids and gave them coloring book while we wait for our food

5 tray charge for room service, had to pay 17.50 for blt with chips and a coke.

the kids loved it

wanted to use the laundry room too but couldn't again because of covid

we were warmly greeted at the breakfast by marija who was so kind with the kids