parking in the courtyard of melbourne house is limited, so if returning late expect to park in the

friendly staff and the bar served a decent breakfast

breakfast at the golf club was delicious, very reasonably priced, and served by a fantastic waitress who looked

stepping out of the building in the morning to be confronted by amazing views of the surrounding golf course, lake and stately home

golf club bar could have been open a little later

beit a little noisy, hope we

came back from a bbq at around 9pm and wanted to have a night cap before bed but the bar was closed, admittedly it was a sunday evening but would ve been nice

friendly staff and great breakfast too

we enjoyed a drink in the bar which was also friendly and comfortable

of the jobs checked us in at reception and helped us change to a different room in order for an early check in

hotel facilitated an early check in for me which was really appreciated

though this was slow when hotel was busy)

helpful staff, bar and food available

wifi gets slow when busy - could do with an upgrade

quite, clean, large room, friendly staff and good parking

plus ev charging

evening meal in the bar was very good

couldn't get into the bar area in the morning - fob wasn't working on that door

decoration early check in 24 hour access to the property easy to find location staff friendly beautiful

good food and service, friendly staff, very accommodating when i had to change dates and add a late check out

breakfast was great with top quality selection of full english and continental

i d stay in the suite again and just order room service and never leave

the room was clean and modern and had everything you need - including bedtime milk for the kids which was a great touch when you have kids who love milk

immaculately clean room. disabled parking right outside. tasty breakfast.

setting is just wonderful, room very comfortable, restaurant very good liked the breakfast, the cowshed location very

chap on the bar very efficient and polite

to have 5 of us(2 adults 3 kids) in one room unlike the hotel chains

comfortable, clean and easy parking.

parking a big

parking, good location in town, good room good bar and restaurant great food and good breakfast

there is free private off street parking for the duration of your stay

location was fantastic access was easy parking was great

very good wifi

great to have free parking so close to the centre of st albans allowing you to walk everywhere

clean room with great bathroom, good wifi, plenty of rooom to have breakfast in the room and large enough fridge to store everything we

room service for breakfast not always at its best

lovely atrium-style breakfast room, with buffet items plus selection from hot menu, along with coffee and tea served to

wifi is very weak, making it difficult to do work in the room

no lift. wifi was difficult to access initially but once on password protected wifi it was fine

beautiful hotel and location. fantastic breakfast and wonderful staff. highly recommend.

parking was good and noise at night/ early morning ok

ample parking, great tv

the bar service and restaurant were very nice with excellent service

unfortunately someone at the xmas party that we didn t know was happening downs stairs in the bar set smashed the fire alarm

room, great bar and great food in a quiet location but very close to my meeting the next day

the regulars in the bar were very friendly

as a solo female traveller, it was particularly awesome that they offered room service as well as the restaurant

staff, good location, clean comfortable, warm , good parking , good restaurant , would definitely stay

cleanliness of room.... no wifi access

please include a breakfast - even if it is an option for room service, it would be lovely

spa was a lovely treat

the bar was being refurbished during our stay but we was able to have drinks in the conservatory

loved the room, decor, level of service and the gym and classes, attention has been paid to every detail and it really shows

the pool is very clean and has a sun terrace to sit outside and with a drink or just to relax

room service was particularly good, much shorter wait times compared to any other hotel i've stayed

breakfast arrangements best i've seen bar non

friendly staff, clean & modern hotel. variety of foods offered at breakfast buffet.

welcoming staff very accommodating lovely hotel and great breakfast very happy with my experience and stay at this

noise from the bar area as we were the nearest to the reception on the ground floor, so some loud men could be

the staff were friendly and reported the faulty ev charger

the breakfast which was a real family occasion and the kids loved the croissant and

wifi good. comfy bed

the bar before going out and very limited on cocktails or capability to make more outside of the menu

one staff member was very keen to charge me gbp 10 for early check in and late check out

the breakfast which was a real family occasion and the kids loved the croissant and

did actually find the wifi code

said, they have a wifi-connection, that's true, but it wasn't stable

the staff were very personable, had a great bar and restaurant

wifi was a bit scatty at times. had to reschedule 2 calls because the wifi was dodgy.

nice staff, rooms very clean and spacious, great food in the bar and happy hour from 4pm till 8pm

india behind the bar very knowledgeable about products

room service was very poor, reception thought it was funny we

pancakes at breakfast went down a treat with the kids

so helpful to both myself and baby twins, they couldn't do enough to help us, also the ladies at breakfast were super helpful and so kind and considerate and made sure we were as comfortable as

i liked the availability of the gym which was open from 06:30.

the free wifi was excellent and didnt drop out once

bar drinks were a bit pricey

staff were really helpful and friendly the food was lovely in the bar and in the wedding we

beautiful country location. quite with ample parking

the gym was closed, so wasn't able to use it

only complaint was we got the last parking space and couldn t reserve a space but there was a function on and we came late to the

om chester) it's good to get parking

also no water in room ,,but staff were great ,,please bare in mind room service finishes at

wifi was poor quality even for a teams meeting

room service was delicious

quality continental breakfast

early check in so didnt have breakfast

breakfast was poor

convenient for mid stay car park. excellent breakfast, friendly reception staff

clean and tidy with happy welcoming staff and a great breakfast to start the day

i wished there an offer in booking days or breakfast

staff and breakfast

the breakfast is tasty

friendly staff, comfortable room, lovely breakfast.

if you need snacks or drinks there is bar downstairs and also a whsmith and m&s as you enter airport

clean and modern. nice bar/breakfast. easy transfer by bus from terminal. easy wifi

very good location 15min walk to airport, breakfast from early mornings. good wifi.

at a bar table and then kindly showed us the little booths for tv when eating bar snacks with the kids

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and i'm not a big eater, my husbands came a few minutes later which was fine and my

there is also a gym onsite and an option for breakfast but we didn't try these on this occasion

staff friendly, room service food was lovely. location perfect for early morning flight.

everything clean and kids got to eat for free

wifi would not connect for me.

comfortable bed, spacious room and bathroom, fast wifi.

very friendly staff, clean, comfortable, quiet room, generous breakfast

best equipped gym i've ever seen in a

kids loved the waffle maker

wifi was fast

fantastic value for money and great choices at breakfast

kids running up and down or floor made it noisy however this is no fault of the hotel

quiet place middle of nowhere beautiful garden easy parking nice people nice breakfast nice decorations love the

i checked into my room around 9pm and was still able to order room service

staff were lovely, helpful and friendly, the food was outstanding, both at the restaurant and the room service bar menu

staff, room, breakfast

delicious cooked breakfast, good choice, quality ingredients

kids loved searching for harry potter characters , great fun and pool lovely, also kids eat free is

we had to eat in a conference room from the room service menu which wasn't ideal

loved searching for harry potter characters , great fun and pool lovely, also kids eat free is a lovely

breakfast was excellent great choice, all fresh food and kids ate free

excellent hotel and good breakfast choices and good for kids.

lovely bar and restaurant area

wee bar fridge in the room to be able to store cool goods would be better, and my particular room had

nice comfortable room. good location. free parking.

nice bar area and good menu choice at reasonable price

so small that u can't move while u in shower, we booked for 2 nights but we only stayed 1 night, kids didn't liked at all so i booked another hotel for 2nd night, so disappointed

so an idea i had, is that they could number the car parking spaces and hook them all up to an app that will tell you where you parked your bloody car

the gym is fully equipped, one of the best gyms i've seen in a hotel

tried to order just a sandwich for room service but sandwiches stopped at 5

parking- disabled parking- was key for us which the hotel was well able to accommodate

the pool and changing facilities were also perfect, and going for a late night swim was one of the best

beds really comfy, great parking & breakfast was really tasty.

lovely rooms and dining bar area.

the room itself was stunning, little touches like a coffee machine, kettle and mini bar if needed

hotel has it s parking and also breakfast was perfect

the bar and dining rooms on different levels adding to the attraction of the traditional pub decor and

easy to find and room 1 is very spacious 4 plus baby very friendly staff and the irish bar over the road has the best food i have had in a very long time

the bar was a shelf behind reception

there is a limited bar in reception which we did not use

very easy acces ,free parking and the stuff very good

parking used by others

was supposed to have wifi but these was nothing in the room to tell me what it was, either the name

wifi was not connecting in the rooms

it s great pub bar and restaurant

didn't know about wifi and there was no breakfast not good

i liked the fact the room was far enough away from the bar and noise that you could go to sleep if you want

room - service - staff - bar and restaurant all first class

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

beds were comfortable the bar area was nice the actual theme of the hotel was good

guy at the bar was very professional and we had loads of fun with him

a very relaxing bar

39. decent size room. good wifi. great shower.

the wifi and the lack of customer service. also the coffee machine at breakfast

bed, free wifi which was good, full english breakfast additional cost, free parking at back of

bathroom towel hanger is broken. wifi didn t know during staying

the wifi was not working because of stormy weather or something.

having to pay for wifi! not a huge amount of floor space with the second bed out for the kids!

plenty of parking and the pub next door was great with good food

wifi poor and keeps dropping

the wifi was poor

bit slow staff in the bar

room service on sunday we had to ask for this to be done, the outside area was not cleaned up for

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a travelling family

the bar man james was so pleasant and very friendly also

location and gym

this hotel has great facilities, including a gym, laundry room, and ice machine

the bar area was cozy and welcoming, and as for the staff, they are a credit to the hotel

would be good to have wifi in the room but appart of that love the stay

was good but the bar is poor with no atmosphere

bar was lovely and relaxing to do my work in the evening

good wifi connection

complimentary cater in gym. staff excellent and very accommodating.

parking on the night of an event was difficult

with us so asked to be moved into main building to make dining and sitting in the bar easier, kids had the freedom to come and go from their room then as they pleased, much better than

very friendly helpful staff, nothing too much trouble excellent parking and the perfect location to explore the surrounding

as you can imagine and the room was very small, because of the age of the building there was no wifi, windows would not open fully and it was very hot

room service didn t bother replenishing our toilet paper so we had to go to reception and ask for

room service when it said it provides it,staff were rude,no remote for the tv,they told me have you

wifi was unreliable. i suspect the router was badly setup

freezing cold in the room. no room service no coffee and tea supplied for 2nd night

location,parking,clean, comfortable

responded to messages really quickly for last minute early check in

then late check out offered

chips& no cutlery on tray from room service but delicious club sandwich & yummy chewy caramel chocolate

food and room service top quality

excellent quality hotel with superb staff from front desk through to bar and restaurant.

breakfast was exceptional

i was able to get an early check in as i had an early flight and arrived before check in time

wifi signal did not reach my room

stay, wonderful full english breakfast, good value for money

the hotel needs some attention and renovation. not ideally for kids and family.

gym equipment was limited

the gym was good

trouble-free wifi connection, great sausages for breakfast :-) free parking.

breakfast choice was excellent as was the dining area

the wifi was good.

late check out

the canal next to the hotel was a lovely for a little early evening walk, the kids could burn off some energy and the park in the housing estate was a good find

hot food for breakfast, clean room, plenty of parking, friendly staff

staff were helpful at check in, room was a little bit dark but comfortable. breakfast was great.

staff friendly, and managed to arrange an early check in which was very kind

kids loved the waffle/pancake machines and mum loved that there was a selection big enough to

friendly staff, my kids loved the little glass ketchups

not much, but perhaps wifi should be available in the bedrooms not just the communal areas

rooms, beautiful breakfast buffet

the bar was slow and not very clean

disabled parking

no breakfast in morning

the bar staff were super friendly with great customer service, issa looked after us very well

was a shame the restaurant and bar wasn't open ,but refurbishment is necessary in all places

hat i enjoyed, i also had half of my wife's as she is not a lover

setting, lots of parking available

a lovely property which has a lot of potential however we arrived late after a function and the bar had just closed at 11pm and there was no way of getting anything to drink and no water provided

great parking and easy drive into enfield for visiting family

staff were very friendly and helpful, plenty of parking

had a trailer with me)

wifi unfortunately wasn't great in the room that i was staying in as it was either slow or kept

great parking, too

the room tv was not linked to hotel wifi so basic tv was available

length of stay plus the drinks at the bar very overpriced

signage for parking could be a little clearer for the hotel reception and some lighting in the car park for

free spa access, beautiful grounds, helpful staff

24 hr bar and friendly staff

loads of parking, comfortable bedroom

the pool and spa facilities were also really relaxing

friendly atmosphere great facilities loved the pool

onsite restaurant and bar were great too

kids sized chairs that were almost on the floor they were that low, it just looked really tired it

guests running around the hotel at night and kids shouting until early hours of the morning

umm if i had to pick something i'd say that our sandwiches when we ordered room service were a bit stale

and a special mention to tom who we watched work so hard last night managing reception, the bar and the restaurant all alone

has an indoor pool which is also an added bonus

ordered room service, the breakfast arrived cold/lukewarm

enjoyed the spa a lot

the ladies at the spa give fantastic service as well and are very accommodating, neelam gave me a great massage

with heating but the rain we had didn t work for us the staff where brilliant and gave us free room service where we had our meal can t praise staff

beds were comfy and had a tv and free wifi which is ++

staff, excellent location, comfortable bed, excellent shower, free good parking

parking was a bit awkward as it was very busy when we turned up, but i was still able to park so it

poor wifi and.tv stations didn't work

parking was a little tight but managed ok, location to harry potter studios was perfect 5mins in

no gym, not a large variety for breakfast

grounds, easy stress free parking, right at the front of the property and hotel, easy check in with a very friendly gentleman

friendly staff, great location, easy parking, comfortable facilities

lack of gym equipment

of champagne which was lovely, i am afraid we missed breakfast on both mornings but we did order room service which was lovely, staff were really friendly and helpful, rooms excellent i cannot

the leisure facilities are great and the spa pool is lovely and warm

wifi 100% better

the bar had huge screen for sports and also had cinema style seating which was fun

the spa side

gym and pool facilities are incredible, so good i joined a village gym near home the next day and

rooms are loverly and spacious plenty of parking and they do a really good breakfast staff friendly and

very clean and within walking distance to train station a very good breakfast

bed was very comfortable and the breakfast was amazing

easy parking. great breakfast

really good layout, comfortable room, good breakfast included.

staff so helpful housein i think allowed us early check in and a room with train views for my son

location close to train station breakfast rooms were warm and very comfortable

nice clean rooms, good food in the bar in the evening

tasty breakfast

comfortable bed, air conditioning, friendly staff, good breakfast

breakfast, bar, kids entertainment, location, and staff friendliness were all outstanding

good parking facilities, bar and breakfast

basic room, breakfast was good and staff were really friendly and helpful and even gave us a late check

value for money especially as my daughter ate for free,so much choice even for the fusiest of kids,the buffet cooked breakfast was perfect

excellent location, clean rooms, well stocked bar that is open late

staff were amazing with the kids. great location for the zoo.

a hotel offering family rooms, i was surprised there was no kids menu in their restaurant, they couldn't even offer half portions either so had to pay

night that we arrived the restaurant menu was available on the bar but when we ordered food most of it was not available was a bit

noisy kids and family above

we left at 5am and the majority of the breakfast bar was out apart from

the outdoor swimming pool, complete with bar and small beach, is a real highlight

it also had many events on that day and parking was limited, guests staying should be prioritised

breakfast l, grounds and things to do with kids

-the children's pool open daily 10am-6pm

loved the pool area and the beach for toddler to play