staff, parking, food, rooms, cleanliness, everything was absolutely brilliant

pecially given room rates) but i tend to

free on site parking

good breakfast included, breakfast staff again very friendly and helpful

kids had bacon, crossant and cereal with orange juice

staff really friendly & efficient, excellent dining & breakfast

breakfast was nice, had room service due to covid but it came bang on 8am

guest info book needed updating as room service was stated 24hrs but not available past

be our 2nd home lol thank you to the staff for making us welcome , especially reception and the bar

booked a suite with spa bath and it was great price was very fair bath was very nice restaurant very convenient and

sofa bed was dangerous we all tripped over the bar underneath

out : receptionist or something similar blame that check out was 11 am and i did come down 40 min later after the cleaner opened the door without announcing

bed was comfy room was quiet an dark with curtains closed an late check out

lobby was much nicer than expected, there was some morning crockery and there s snack bar and comfy

the wifi wouldn't work

didn't like the c ar parking right outside the room

you had a lift , single mum with 2 kids and caring everything up 3 lots of stairs wsd hard

if she filled the tray less and took it to the kitchen i m sure the job would be done quicker and better

was a wedding on but the staff still managed to accommodate room service

told when we asked several weeks in advance that there was no festive menu, told there was a kids ordinary menu and even sent this menu via e mail to us

sharkies pool is probably one of the best kids pool we’ve been to, all very thought through

at the restaurant and bar are not reasonable

facilities for kids , happy baby = happy mummy =happy husband)))) only thing i would change is plastic cups at the

kids love playing in the swimming pool and game room

breakfast was excellent

iron hair dryer are provided and the wifi is strong

old english pub lots of parking

only thing that lets the stay down was the wifi which was absolutely dreadful

plenty of parking

a pitty the bar closes so early

rough and full of what were clearly under age kids drinking alcohol

the food choice on room service is also very limited and maybe a bit overpriced

breakfast was good tea and coffee was disgusting

gym pool and other facilities on ground floor very

gym and swimming pool excellent, although sometimes very busy

welcoming & friendly receptionist , the bar & restaurant looked cosy etc but i went straight to room as tired

helpful staff and excellent parking

parking challenges when they have events on

very friendly clean staff were great quiet nice location lots parking

15 for a cot bed 20 for late check out poor attitude of the waitress in the restaurant, the room service menu states you can order food up till

we found the breakfast was very expensive for what you get

very, very happy with the selection for breakfast

barges room had food all over the floor kids throwing it and it hadn’t been cleaned up - and they ran out of butter on a saturday am

customer service clean fresh loved pool and spa food at breakfast good good parking quiet room at night so important

polystyrene used for room service food delivery rather than cardboard.

the bar was busy and wait time was slightly long.

piped music and poor wifi in the lounge areas meant i could not do my zoom calls easily

breakfast was super staff was excellent bar and staff was friendly

the gym is also small but well equipped

convenient, parking. gym is adequate.

staff, cool design room, big tv screen, parking close to the room

great that it has parking and the bedroom was large

breakfast was excellent and the staff pleasant and helpful

the bar area and restaurant were cosy and the room was comfortable and quirky

the bar area was comfortable and the adjacent lounge area useful as the bar was hosting an 18th

could do with more people behind the bar when busy

ground floor room with doors onto the gardens and a short bunny hop to the bar and patio area

the bar staff were really friendly and helpful

the staff. especially the bar staff amazing

staff were brilliant ,we were there for a wedding and the young boys behind the bar and the manger went above and beyond to make everyone feel

checking us in was super helpful - came out to help is with parking and we were lucky to get early check in without asking for it

early check in was really helpful to me

really clean and really friendly accommodated early check in

the bar should be a pub and pub prices and menu

everything under one roof with easy access to the bar

good clean basic accommodation with excellent bar and restaurant facilities.

wifi kept dropping out which was a bit frustrating.

nice bar and staff

great price great service parking, just off main routes and lovely breakfast

spa bath did not work which was one of the main reason i had booked in this hotel, so quite a

t or cold ) in the bar area after our long 5 hour journey

had a issue with the large spa bath in our room so limited abit of the enjoyment

the staff were very friendly and helpful, free wifi and parking

uten and dairy)

breakfast had a very good menu and again the quality of the food did not disappoint

breakfast was delicious and in with the price of the room

sofa bed for the kids was a little squeaky, but that was the only (picky) thing.

the staff were helpfull, friendly & great with the kids, food was tasty and plentifull, location was discreet, proper hidden gem

plenty of car parking and the grounds and common parts, bar and reception very well maintained

food not available on monday and not providing room service

nice location, good breakfast, friendly staff

plenty of car parking and the grounds and common parts, bar and reception very well maintained

better price and nice room with full bath/shower very high standard and excellent meals easy parking an nice grounds will definitely go back

bar found it cold no back ground music the receptionist was the bar man so everytime you required a

car park, wifi pretty good, friendly staff, hotel location for me was very good.

bed was comphy staff

great location,room was nice and clean, good bar , friendly staff

could only get wifi on 1 device

fun activities for kids and the whole family

the spa treatments and fine dining are also really excellent

though clean) tired and outdated

bathroom, gym and spa facilities

it was lovely to have a spa and gym to unwind

use of pool for a small charge

everything, great swimming pool

children in the spa pool , put me off using the spa

check in time of 4pm is late - should definitely be earlier especially with kids

only 20 mins free wifi

staff really good and nice atmosphere in bar and restaurant

breakfast was delicious, prepared fresh with additional continental options

fresh food hot food (nothing reheated in a microwave, tasty cooked to order hot breakfast, good parking (+) we definitely recommend, an advantage is free parking (+)were fantastic, pretty place with nice rooms, plenty of parking, friendly crowd and the food was exceptional, quiet surroundings apart from the odd fast (+) no problem parking (+)parking (+)plants and hanging baskets lovely clean room, quiet, comfy bed, great shower & toiletries onsite parking and perfect location for meeting up with our hampshire (+)friendly helpful, nothing to much trouble young lady who made sure we had everything we required, parking right outside a bonus (+) plenty of parking (+)new inn was conveniently located between the m3 and m4 with good road access and plenty of parking (+)food was good, plenty of parking, tastefully decorated bedroom, comfortable ned

breakfast is equally impressive, ranging from continental choices to a hearty full english the

we ate in the bar in the evening and the food and service was out of this world

pecially for being on such a busy road) plenty of power sockets and usb points, good wifi, would

lovely breakfast, a few drinks in the bar at night and then went to the pool with the kids after we checked out

me and my mum took my grandma, kids & partner for a overnight stay, dinner was amazing

the requested room was quiet and good free wifi

laundry delivery truck outside my room added to noise, but was quite brief

staff very helpful and friendly, especially the restaurant and bar team, who couldn't assist you enough

fantastic location and loved the pool and the gym

lift, poor wifi

staff excellent.. especially in pool/gym complex

extra charges for salmon for breakfast dinner was very poor wifi awful

despite being above the bar had a very peaceful nights sleep

great bar with low beam and charm

and shower good towels excellent staff helpful beer garden was nice to sit in the sun good parking

bar & restaurant was comfortable & the roaring fires were perfect on a cold, wet night

room was above the inn's bar and is pretty noisy on wed night happy hours which likely ends at 11pm

wifi wouldn t let me stream

it is tucked out of the way, the parking is off the road and free

restaurant and bar was busy for a wednesday which says a lot

really easy to get to and plenty of parking

trusive) social media sign-in process which i chose not to accept -

great service, allowed early check in, nice staff, clean, modern, tasty breakfast

breakfast was perfect room was comfy bed was excellent

i attended for a wedding, and found the venue, the rooms, and the breakfast excellent.

plenty of parking too

gym

good wifi

easy parking. breakfast ok.

bed was lopsided and uncomfortable. wifi very poor.

also available was breakfast bar with cereals, milk and fruit juices

additonal parking area was inconvenient,

free on site parking very helpful staff throughout great food

lovely staff, rooms and lake view from bar and restaurant

the spa access is quite expensive per person but the spa itself is very good

no bar in the function room

visited the spa and had a lovely relaxing day

spacious bedrooms, clean, gym facilities, friendly staff

it was very clean, the staff were friendly and the spa facilities were amazing.

swimming pool and changing areas were very cold needs to be heated while getting changed

comfortable, spacious room - all mod cons to hand - free wifi and a palatial ensuite bathroom to boot

breakfast and wifi were good standard

all staff were amazing !! great gym lovely room

gym and swimming area was great

room pool parking

breakfast is very good

have done with a phone in room to call reception- didn t know how to order room service or if there was a room service

good experience only down side was getting charged for the gym when i never used it but apart from that everything was awesome and i would go

easy to find, free parking, comfortable room and excellent

it has a gym, pool, steam room, sauna, spacious bedroom and lovely staff.

guests were not wearing masks in the hotel and also there were no mask being worn in the gym

paying for wifi - i feel this should b free

arrival kids were given cookies and lolly ices from the front desk

the choice of food was limited in bar and restaurant

room very clean and comfortable, swimming , steam , spa etc was great

the gym/spa facilities and breakfast

location was easy to find , plenty of parking for blue badge , and close to main entrance

bed was very comfortable, we had a great time just relaxing in the spa and chilling in our

room service could be better. could have changed the bedding atleast once during our stay.

very nice location, scenic area with some good walks. would be good for kids or a dog.

very expensive for lack of facilities + catering room service only

the hot water pressure for the spa bath was very weak, this is the only criticism though.

i think it would be more appropriate if any guest uses bar or restaurant the workers jut make them pay before they leave the area and its fair, but paying

wifi is good though

lots of free parking on site

their website showed pizza night but when we turned up with kids, we were told it hadn t started yet so we had to order food off the al a carte menu which

family room is great. kids loved the bunk beds. restaurant has a great wine list!

breakfast was tasty and they even accommodated a late check out for us which was so appreciated

in relation to the town centre also the facilities looked good although we never used the gym etc maybe next

very tasty breakfast selection

also about the bar need more hours like 24 hrs as we did wanted to go there bar got back from the party

modern and good bar facilities.

really modern and used smart technology, really nice bar for evenings to sit and chat, chilled vibe and spacious

comfortable clean rooms, lovely garden view, quiet, friendly staff, easy parking and a cute little honesty bar

had a lovely bar as well

the honest bar room was very quirky and the baby loved the lights

use comfortable bed breakfast excellent with plenty of choice staff very friendly plenty of free parking

cider option in the bar as the henry weston s is really strong

towels didnt get changed and when we arrived on the first night at 6 the bar and restaurant was closed for unknown reasons

were very friendly and attentive, ample free parking, safe and quiet area, good wifi, hot showers, very clean, good tv and tea / coffee

large family room, clean, easy check out process and good parking access.

there is a nice modern bar and also a restaurant that serves a choice of asian dishes

there's nothing we disliked. we can't comment on the breakfast or the bar as we didn't order it.

noisy pipes, noisy room

drinks in bar quite expensivelovel

next to lake, good space and facilities for kids. excellent

quiet

having said that, staff are always wonderfully pleasant and it's still a joy to sit in the bar with my labrador and

breakfast was excellent and well presented and the staff were attentive and friendly

the room was quiet, there was plenty of parking

lots of choice for breakfast. excellent food

its quiet clean has room service and friendly efficient staff.

great staff and fab breakfast

that there is always someone in the bar area

- friendly helpful staff - a comfortable stay for our group of 11 ladies on a golf

location right next to alton station and taxi offices and free parking onsite so easy transport options nearby

our next location, the reception is a like a lovely comfortable lounge where purchases from the bar can be consumed, so it's all very positive

room service food was piping hot and my dietary requirements were met in full

bar staff were exceptionally welcoming and friendly

friendly, easy parking, good food with generous portions and reasonably priced

location, plenty of parking and seating outside

was no wifi in room 3 despite being told there was

using the wi-fi in the bar area and being able to work in the corner was great

excellent service at reception, in the bar area, and in the restaurant

they also had an ev charger

chicken tikka masala of the bar menu

wifi router on the ceiling emitted a very bright glow when the room was dark - almost like having a

and beyond they responded quickly to our request and provided an accessible room with easy parking access and great access throughout

parking, helpful reception, clean room, good shower, quiet location, good bar staff, good food

thomas and all the bar staff, security etc all so lovely

wifi in the guesthouse, but there was wifi in the pub across the road

good traditional pub with adequate facilities, close to town centre and good parking

stayed in 3 different rooms, all was clean and tidy, beds comfy, plus if you want to eat in the bar you get 20% off

the room was comfortable with kettle & cups etc, ample powerpoints, tv, wifi, wardrobe & drawer space

the dining room and bar was very pleasant and had a nice atmosphere

notice and checked in quite late, but everyone was really friendly, the room was nice and clean, wifi worked well, breakfast was

free wifi could have been included.

christmas parties going on that night so we couldn't use the bar but we didn't need to anyway and room service was offered as an alternative if we did want to

lovely owner

ample parking for residence and visitors

ample parking, good wifi and the most beautiful garden and seating area

ke the code) in the bedroom

pleasant beer garden and good parking

it can't be helped, but it felt weird effectively walking behind the bar area to get upstairs, interrupting the staff conversations etc parking/access was

great location busy bar on a saturday night

it can be quite noisy in the rooms, especially at weekends when events are taking place in the bar below and outside

50; and there is free wifi

as said, the bar area was not our type. but that was not a problem.

tv in the room glitched on every channel and despite being a smart tv was not connected to the wifi

have been before, love the location, staff at reception and breakfast always helpful and cheerful

above the shower over bath fixed price for breakfast- we can eat out at a local restaurant for lunch or dinner for less

the wifi didn t work and the bed was very very hard and pillows were not great.

very well presented hotel with bar restaurant and gym facilities

very comfortable and clean lounge and bar area. friendly staff.

the gym and pool here, gets me out of my room and doing something productive when i'm staying in

didn't like having to return in the evening with the kids to find the room windows open

lovely room, restaurant, bar and pool

we used the spa, bar and restaurant

one else there, so had the place for ourselves) and walked around the estate

the breakfast was also far from perfect

was told by staff they would let me know about dessert of the day via room service & didn't.

gym facilities could do with an upgrade and some additional equipment, my brothers and i went for a

the breakfast was fantastic and the rooms were spotless and we both would recommend this hotel to

place to stay, rooms nicely air conditioned with tea and coffee making facilities and the breakfast was delicious

great bar and menu, staff were brilliant

free parking on site

great food at the bar and a good breakfast, really enjoyed ourselves

free onsite parking and close to the train, a grocery store, and cental bracknell

bed was comfy, the gym good for riding a bike & cross training as well as a decent swim in the pool & and a sit in the

wifi wasn t always working and curtain didn t close properly.

perfect parking facility and easy bus rides to town and elsewhere

room service great - food was fab

great price for 3 nights and spa facilities all included

had late check out until 2pm and the cleaner came into our room 3 times in the morning, this was

only thing is the breakfast wasn't nice...the sausages were really dry.

i had room service food which was really fresh and quick

staff were very helpful, room service is amazing

my kids enjoyed the pool , l liked the breakfast and the rooms were neat

the staff are friendly and great with kids

wifi was not secure so some programmes would not allow access.

free sweets for the kids on arrival

gym area is tiny, there was no one at the health club reception, there were five people waiting and

loved the mars bar in the room too

the bar meal and breakfast tasty and the staff were well

staff friendly and helpful, nice quiet room, good gym as well

no room service yet

the 'free' wifi is very slow and not usable for most things

jessica at reception was very friendly and helpful. great gym food was good

were no towels available at the spa and had to wait an hour before they were brought

ol, sauna, steam, gym, bar) all really nice clean and relaxing

facilities such as the pool and gym are great and the breakfast and dinner service is lovely

clean tidy comfortable convenient kids loved the pool.

hate having family rooms where kids get a sofa bed, this room we had 2 huge very comfy beds and the man who checked us in was

great location to town & golf courses

were surprised how quiet it was and the fact it had a swimming pool etc, service was

great hotel, fantastic location for us. access to the pool was great too.

that kids won't allowed to use floaties for swimming.

my wife is disabled and they were kind enough to make a space for bus to park at the front

lovely cosy bar areas, actually, all round outstanding and not over priced

breakfast was fantastic, and the location was good, where we sat was nice by the door to the

room on first floor as requested. excellent shower. good menu choices for breakfast and dinner.

all the cooked breakfast was hot

is a beautiful and historic building with extremely comfortable rooms and a good bar and dining area

restaurant and bar save having to go out in the evenings

a very tidy and welcoming, well-stocked bar and lounge area, which we spent much time in and was very homely

the telly worked fine, the radiator was on all night and plenty of parking

bar prices are so cheap

clean , cheap , good parking, comfortable bed

hotel bar closed earlier than expected but didnt matter as due to location it was a 5 minute walk to a

location perfect, staff very nice and helpful, loved the fallen angel bar ! room amazing

wifi didn't work at any point during my stay which was very disappointing

suite, value for the money, clean and comfortable, could not get the wifi to work would not let us log in

the wifi was good but occasionally dropped.