private on-suite private secure parking super staff clean which ticks my criteria

service of the staff was fantastic i requested an early check in which was granted by kirsten who was quick and efficient sorting and replying to the

available garden and bar areas

bar & restaurant staff as well

but they dont have a place for your luggage if you arrive early unless you do early check in at 12pm which will cost you

excellent wifi

good and service in the resterant excellent but was confused when because of dog we were in the bar area adjacent to the resterant 10of us and we were expected to order at the bar

very poor wifi connection

wifi was a bit unpredictable.

small parking spaces

used this hotel as our base as it has great facilities there and lots of ev charging if needed great for dogs too and the hotel is quite as its set far enough away from the

good location and services nearby, good wifi, powerful shower, friendly staff

no bar in the property, but still amazing for the price.

the phone signal and wifi can be hit and miss depending on which room you get

bed was comfy room was quiet an dark with curtains closed an late check out

cosy parking round by the grange, but plenty for the main house.

the bar food was good for the children for dinner

free parking and wifi are a plus

lovely setting, decent sized comfy bed. good room service. very friendly professional staff.

great style, easy parking

if she filled the tray less and took it to the kitchen i m sure the job would be done quicker and better

24hr room service, we arrived late and no food available but we did order locally and have it

why do you have only kids cereal cornflakes rice crispies and coco pops

a slightly shaky start as they lost our room service breakfast request

was a disaster, hours and and hours with waiting staff blaming kitchen

staff really friendly & efficient, excellent dining & breakfast

room service was only available until 9

good choice of bar food and fantastic breakfast. excellent staff

reception staff and bar staff are always happy, polite and attentive, all the times we have stayed

we had room service , the sandwiches were delicious

the noise from neighbouring bar no one warned us of this

ample choice for breakfast and staff were attentive to our needs

central with free parking for guests and many bars, pubs, restaurants and coffee shops on the doorstep

location, free parking and plenty of spaces

may be a little nose with the restaurants and the bar around the hotel.

would be perfect if offered spa facility's

have loved if the free wifi covers the outside seating area while enjoying the sun in the summer period

wanted a relaxing swim but got to the pool and it was full of lane swimming lessons and kids

the gym was stressful. weights all over the place but i dealt with it

the sports bar rough and full kids !!

st on the right hand side as you go through the hotel gate) they use an app called

hotel was tired in places, poor wifi signal.

staff were excellent and gave us an early check in

staff very helpful and friendly, especially the restaurant and bar team, who couldn't assist you enough

nice pool with a gym, steam and sauna just next door

late night room service delivered exceptionally and personal request for my wife and i that was honored

staff, very comfortable bed, clean room, excellent shower, free wifi with good signal

ev chargers are only 7 kilowatt chargers so be prepared to charge overnight if you need to

restaurants and sky bar had great service, food and drink

a car

perfect for parking up a work van

whole place, position, room dining, bar etc. very good.

lovely space outside for kids to play after breakfast, great remote working facilities, good gym

the bar team are brilliant too, you feel welcome and looked after

parking was available within 10yds of the front door

location is great, room comfortable with adequate wifi

bar found it cold no back ground music the receptionist was the bar man so everytime you required a

ds) working on the bar where friendly breakfast was nice to.

the spa and pool, the view of the lake, the food, the room service, the smiles of the staff.

car park, wifi pretty good, friendly staff, hotel location for me was very good.

especially kids coming down with their pyjamas

location bar comfy bed

good strong wifi signal.

we thought our stay was good value for money as the hotel has a pool and spa area

barges room had food all over the floor kids throwing it and it hadn’t been cleaned up - and they ran out of butter on a saturday am

the bar had no alcohol in the 1st pump 2nd or 3rd pump why no beer

there were also lots of facilities eg a swimming pool and a large gym

close to uk lapland and pool for the kids

lovely clean hotel in a good location with free parking and friendly staff

staff cleanliness bar and restaurant

breakfast is very good

the kids food was standard microwave fodder and the 16 burger and chips consisted of two wafer thin

starbucks and wifi

kids had to leave pool at 7pm

the spa was lovely two jacuzzi both warm and clean and a nice pool calm environment and lots of space

emma served at the bar and bart served our evening meal

the food in the restaurant was excellent & service exceptional as was breakfast

we ate in the bar in the evening and the food and service was out of this world

breakfast was very good too

the staff were very polite and friendly and the service in the bar and restaurant was first class

car parking facilities

we really enjoyed the pool, jacuzzi and sauna i think it could do with some tlc

the only thing and this is been really picky, at breakfast more pastries brought out at a time, cooked breakfast was replenished all the time but

stayed in one of the newly refurbished rooms which was lovely, and all of the downstair's bar area has been updated too which is all very good

room service was also good, we had special requests due to children having additional needs but all

locker rooms were not clean the sharkies reef was also dirty room service served a previously used open mustard bottle

child

a minor thing: in the kids box i would put some drawings, activities or a toy, rather than chocolates only (my child

during our stay, the room service attendant who brought drinks to our room had a strong unpleasant odor, which lingered

relaxation and refreshing moods as the hotel was - very clean - very big room - restaurant and bar menu was excellent - staff at the restaurant down stairs was very helpful -very friendly staff

very little for kids

i think it would be more appropriate if any guest uses bar or restaurant the workers jut make them pay before they leave the area and its fair, but paying

wifi was perfect

wifi was very good and the receptionist was very pleasant to talk to

sign to the bar could be better

breakfast, cosy historic building with traditional furniture, pictures and ornaments, adequate parking, feeling of security

beware despite saying there is a bar and restaurant on site, there is not

there is a nice modern bar and also a restaurant that serves a choice of asian dishes

the bar was literary locked

large family room, clean, easy check out process and good parking access.

the wifi was good, i was able to stream to my tablet in my room, the breakfast is tasty and free

stayed in 3 different rooms, all was clean and tidy, beds comfy, plus if you want to eat in the bar you get 20% off

struggle for car parking space

thomas and all the bar staff, security etc all so lovely

friendly, helpful staff & free wifi

everything under one roof with easy access to the bar

location, just off the m3, and the rooms are a good size, there's free parking and you're only a short journey to central london

easy check-in, free parking in public car park if you

it says free wifi, it would be better to pay and have a good

did not manage to get wifi

went down and was left to sit in the bar to eat on a table not really made for eating off

lovely room very comfortable well stocked bar friendly staff.

wifi did not work, ask them to fix and they could not. also poor mobile phone signals

wifi was problematic.

we had to search for a member of staff after 15 minutes of waiting and found one in the bar on their phone

the changing rooms in the spa was very small so there wasn t much room to change with more than two people in there

to get to w/gps high tea terrific nice other guests relaxed welcoming atmosphere easy free safe parking unforgetable

fun activities for kids and the whole family

has a ev charging point

the hotel was fabulous, our room was great, and breakfast was amazing!

to find with ample safe parking

the breakfast was amazing

room a bit noisy with bar underneath

the bar area and restaurant were cosy and the room was comfortable and quirky

breakfast was excellent and the hotel atmosphere and cocktails were second to none

wifi access was a bit of a chore

over the past month

excellent, lovely room and good breakfast. would book again.

we had dinner the night we stayed which was so nice and breakfast was amazing included with the room

service, food , breakfast

breakfast is always amazing also

wonderful breakfast and nice, clean, and comfortable

we had to set off early for my daughter s gymnastics competition so they arranged to provide an early continental breakfast for us all and

trusive) social media sign-in process which i chose not to accept -

nobody there to check me in. had to go to the bar to find someone

bar and lounge had a nice vibe, food was great and service was impeccable

the spa area is dimly lit and quiet

late check in , staff very helpful , sorting a parking space out late at night , was fantastic

was very peaceful enjoyed the gym pool and sauna.

staff were very helpful, room service is amazing

room service extension number wasn't being answered

staff friendly very clean easy parking and i've booked again for next week

staff were friendly room service was fab nice and quiet location

eck out), amelia

room was nice,nice spa.had great time with kids.

the pub accommodated all the food allergies kids and i had (gluten and dairy)

sofa bed for the kids was a little squeaky, but that was the only

equipped room, nice breakfast, friendly and helpful staff, evening meals were very good, easy parking

the sofa bed was a little bit rickety but worked well enough for our two kids.

breakfast cleanliness parking bathroom

the staff. especially the bar staff amazing

real ale in the bar obviously does not sell very well as the pint i had was vinegar.

ground floor room with doors onto the gardens and a short bunny hop to the bar and patio area

the restaurant was very good and the bar area was phenomenal

could do with more people behind the bar when busy

st covid) but perhaps that will return soon

the spa facilities are amazing

i had trouble with the wifi, and kept getting logged out, then later found an email to validate login, but even then it

beyond to make our stay as good as possible the food is lovely and even though they don't offer room service the fact that they will still make you restaurant quality food and collect it from the

the parking is great

early check in was really helpful to me

really clean and really friendly accommodated early check in

checking us in was super helpful - came out to help is with parking and we were lucky to get early check in without asking for it

laundry lorry outside window at 07:00hrs, no aircon, prices of in room bottled water, price of b&b

wifi buffering

i ordered room service and this came quickly and was hot

pool was great but unfortunately the cleanliness of the changing area wasn't good

amazing facilities all included in the room price, spotless rooms, friendly staff, great breakfast

couldn't be more helpful, kids got little gift off santa

clean welcoming and helpful staff. lovely breakfast

staff always excellent and food always good. great gym aswell.

run down disappointment choose hotel because of spa wasn't nice walking through gym first young lady who i was told was manager didn't give me a towel so i had to go out and ask

kids running up and down the corridors slamming doors

there wasn't very many parking spaces right next to the hotel

the warm reception was also matched with the comfort and class of the room, bar and dining facility

had a few issues when i originally arrived

they have a 24 hour bar which just made it even more perfect

lovely room. fab location. great bar in evening

good parking , easy book in , clean, comfortable and cheap.

location, plenty free parking, friendly staff, quiet room, clean, food and drink available in dining/bar area

horses that really should have won, i arrived early at around 9am and was allowed to stay in the bar and blast through some work

location, plenty of parking, friendly staff, very comfortable bed and spacious room, excellent breakfast options and

facilities breakfast was very nice price free wifi free parking the staff were amazing, everyone of them were friendly and couldn't help enough,

managed to get early check in so

we ordered room service this time and it arrived promptly

spacious, quiet room great room service

really nice garden, lots of space for kids to play and generally quite safe for the kids

room size , staff , wifi and food were all excellent as usual !

get room service for drinks as there was a football match on and the bar was full

smooth lifts, emergency alarm and responses, enormous parking which free too, invoices, 24 hours room service, gym, swimming pool, refrigerator in room, and all at very very reasonable prices

comfy bed, very clean, wifi, parking, great breakfast

55m room was amazing and wifi was great

told the bar was 24 hour as we were all staying for a 60th bar man late at night was very rude and stayed

service very late at night, attention to detail by cleaning the room even when staying 2 nights, spa was fantastic

also, the children were looking forward to their kids welcome and kids breakfast however these were unavailable

ordered room service, which was prompt and tasty

welcoming, facilities were spotlessly clean, food was delicious, great location, restaurant/bar/room service team members were efficient and freindly

room service perfect

kids love every bit of the bedroom big bed bathroom and tvs and me and my wife enjoyed the stay too

ample parking

service, parking and there was a lift

we were running late for the races but the hotel gave us an early check in, allowed us to ring ahead and order food for upon our arrival and upgraded our room

large bathroom, practical with kids

also, excellent buffet breakfast, all nice and clean, plenty of parking

not use the bar in the main hotel as very busy lots of lads drinking in there, very loud

nestled in lush countryside, de vere has long been our favourite retreat for golf, but this visit transformed it into our secret oasis-an elegant blend of history, comfort, and

great place great breakfast choices free parking

it had a lovely swimming pool and a nice gym

room great staff excellent room service and food

quiet, comfy bed, good wifi, bar food and gym. ideal for business travel

the glasses for the breakfast needed cleaning as they were all not properly washed

we know the bar is expensive and only usually just drop in for a couple.

butter at breakfast had sour taste

the free parking too

having said that, staff are always wonderfully pleasant and it's still a joy to sit in the bar with my labrador and

i wish they had room service

t it was nice touch that she brought it

access - informal - clean room - excellent room service each day - bottled water plus biscuits on top of

we stayed here following my partners pass off parade and it was a short drive from the barracks, we skipped breakfast but the dining room looked like a lovely setting with patio doors

parking was safe

cider option in the bar as the henry weston s is really strong

close to the golf course i played.

very convenient for worpleston golf

only thing if you love the gym it is very small but otherwise it s perfect

spa, or the valet team parking your car or offering you rides around the hotel in vey smart golf buggies

amazing decor, the kids menu was amazing, the breakfast was brilliant.

otto, the golf cart driver and bike tour coordinator, was simply outstanding

and my children got a real kick out of being driven around in golf buggys

as usual everything was ok at the weewaif, except the wifi which was terrible.

wifi signal is rubbish.

could do with better wifi

good storage for my bicycle. good wifi. good evening meal.

free car parking

at the bar we enjoyed drinks

, rough round the edges ,sent email asking for late check out

the bar is currently undergoing refurbishment but the work does not get in the way

restaurant and bar excellent

location and the bar area brill

breakfast in a bag but ok, a little cold inside the room and a noisy floor, and very good wifi

location was excellent for shopping etc, and even a small bar in reception for that night-cap

modest breakfast but fresh croissants and good coffee

being unable to get a night cap drink from the bar as the tills where being cashed up.

very difficult to access wifi even after being connected by staff

i was also on the 1st floor above the bar so if you want an early night and are a light sleeper, ask for a quiet room

terrific ground floor bar and a roof terrace

great place to stay with friends or as a couple (not so great with kids probably) lovely coffee machine in the rooms

the bar was nice

staff were also amazing and even accommodated for a very last minute early check in, thank you again

the family suite is very well decorated and provides a separation between the main room and the kids beds, which have their own charm (

of a mistake choosing to eat in the conservatory rather than the main part - was a bit noisy / kids area but we understand that - was a mistake on our part and the service was professional/good

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good wifi too

decorated room, the kids beds in the family suite went down really well with our three year old daughter

room service, lovely high quality room with everything you could need for a comfortable stay

bar and restaurant show of a very impressive culinary excellence with good selection of wines &

food was excellent in the reading room

the staff were all very friendly and made you feel very welcome, the bar staff were fantastic and made superb

never got onto the wifi as i wasn't given any details

also fab to have ev charging points

bar & restaurant was comfortable & the roaring fires were perfect on a cold, wet night

parking and an electric vehicle charger

the staff in the bar and restaurant are brilliant so friendly

welcoming and helpful, room was good, everything worked well, food was delicious and a good menu, parking was

family pool was a little small ,there were classes next to us, but overall ok

breakfast was excellent with good choice of food to suit all tastes

about the kids pool was poor

the pool area was clean and fairly well maintained, our 9 year old enjoyed the kids pool on the one occasion we were able to visit

balcony, mini bar with complimentary drinks

the food is great especially for breakfast, the beds are comferotable, and the swimming pool and spa is fun

great little play area for the kids and other facilities were good too

staff were so helpful and arranged an early check in and late check out for us

had problems with wifi.

breakfast is reasonable

staff allowed us early check in with our 9mo

great location, fantastic sized bed and we even got an early check in!

wifi could have been secured but this is a small issue

fantastic room bar lovely very clean staff are excellent

very homely room and nice size. decoration pleasant and late check out.

it has a bar and lounge area but if you prefer a pub then a couple are within a few minutes

no

it won't be for everyone especially those who want a lively bar and restaurant but for me it is perfect

free parking and breakfast included

the lounge/ bar area was comfortable

friendly staff, lovely breakfast.

weak wifi signals especially in the daytime. breakfast is good but all the same everyday.

great gym

nice late check out- 12pm standard

bar remained open for festival goers and they even cooked us a pizza at midnight

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared for

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared for

no draft at the bar only bottles

parking was all a bit of a squeeze

perfect, parked right outside, room great, bar area like being on holiday easy check in and out friendly

the room was clean bed was comfortable the breakfast was good the staff was good and helpful

location, parking, comfortable bed good size room

problems at all, nice clean room, comfortable bed, lovely breakfast

comfortable room, pet friendly, easy parking, deck and chairs plus wardrobes and chest of drawers

great location and parking. room very comfortable and breakfast good.

polite staff, helpful, excellent breakfast plenty to choose from, great parking, dog friendly spot on

the wifi was excellent throughout the building and the streaming tv worked a treat