bar closed early both nights we were there and clearly the one member of staff on the bar was

no facilities for coffee/tea in the evening . bar / coffee shop closed

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

very good for staying with kids, enough space for 2

advertise a snack bar and restaurant but the restaurant was part of the snack bar

the beds were comfortable, but the pillows are for kids

- there was a team of very young kids (8-12 years old

card occasionally didn’t work so have to go back down to reception for another, same with the gym one

the smell in the room was similar to the smell in the male dressing room at the gym

gym was extra pay

limited bar drinks, bottled beer, spirits and soft drinks

breakfast was a bit of a disappointment

no bar or restaurant facilities

bed and breakfast very good. it was just a stopover on way south

breakfast help yourself , good coffee and toaster

the only thing i would rate slightly lower was the breakfast i would give it 4 out of 5

we had the best breakfast in the whole trip

location is perfect, close to the motorway for overnight stay if passing through and ample safe parking

girl behind the bar was friendly and helpful

it is in an ideal location right of the highway when travelling through madrid with free secure parking if needed

no fridge in the room. it would be useful when travelling with small kids.

friendly staff, location, cleanliness, and parking availability!

everything new clean fresh hotel free breakfast with a huge designer outlet 2 minutes walking

locatìon. it was close to business park which had ample entertainment options for kids.

good breakfast, quick checkin, free parking, close to warner park

breakfast was a bit underwhelming,

large bed, breakfast very good

i didn't include breakfast on my room reservation, but took it anyway and paid fot it

nice hotel, in good location. breakfast excellent

we didn't get the breakfast as we had to leave quickly in the morning

not enough bathroom amenities. wifi a little slow at times

rooms and bar and absurd pricing also i paid for a room for three and the room was single

find access the hotel, over and under ground parking, beds very comfortable, cleanses was great room service was great too, over all quite happy

food and bar service available at very reasonable prices

good wifi

one night we didn t get the chance to enjoy more of the hotel facilities, like the swimming pool

covered car parking space at door to your room

at 20km of madrid easy to go on verry confortable and spacious room we highly apreciated the own parking at the door of the room verry convinence for laguages special thanks for miss sheyla and

issue in the hospitality sector to have less staff - morever as the season was over the swimming pool was closed, although that week temperature was hitting 30 degrees, that could have been a

wifi no good in room

overpriced breakfast option but everything else was great.

breakfast outside on the terrace with our dog

she barks

breakfast was good, good choice of food and plenty of it

for some reason, no wifi.

was a nice swimming pool

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have no idea how they have to treat their clients also no body speek english no security

location of the flats was great,around the park and swimming swimming pool

pool closing from 14-16hs during the summer is non sense

mattress quality and not being able to put the bar tab or restaurant tab on the room bill

late check out, free parking and 24 hr front desk

the lady at reception was very nice and allowed me to early check in.

-room service top notch

comfy beds, room size was large enough. airco and wifi were good

quiet and peaceful location is very nice especially if you travel by car

much in the immediate area although the food served in the bar was good and reasonably priced

room was very good and the actual premises easy to find and plenty of parking

it was clean and the breakfast was fine

breakfast was great, room was comfortable.

the offer of the bar and room service offer food is very low and limited.

the breakfast was very good

my kids couldn't watch tv, because it was on spanish programm

wheels)

very comfortable stay: amazing bed, pillows, good wifi - parking is located under hotel on the supermarket parking, there are enough places so

gym and other facilities

equipped gym

pm), and on an evening it wasn't open at all and the alternative

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

noisy room just above the bar in the evening and the breakfast room in the morning

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

gym

room with comfortable bed , a/c very good also ,stayed here for one night as had option for late check out and had late flight that evening

the gym is very outdated and located at the very bottom of the building, small and cold room

train to the centre of madrid - nice, quite spacious, air conditioned room with nice bathroom - bar on

there is no bar facilities on a sunday, the showers are far too small.

plus laundry facilities

the bar food and coffee were excellent

served for the hotel guests) +

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

there was no bar open due to covid

parking, walking outside to mall in rain by smokers

free parking. 15 into centre of madrid in uber.

the bar downstairs was incredibly cheap and accommodating

we went with kids to warner brothers park and look for thematic hotel and this one been really good

food and drink available readily in bar area

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

amenities: the swimming pool was closed

at the time we were informed we could use the pool even after checking out

used the swimming pool which was a welcome relief from the heat

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area;vending

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

location, room ,staff and great breakfast.

convenient location. safe overnight parking

free parking

coachloads of chinese visitors cleared the (inclusive) breakfast at 1 minute past opening time(

noisy bar serving as restaurant while the proper restaurant was not available

she also help me to get vegetarian meal at breakfast after im asking for that

the breakfast was good with many options of pastries, milk and cheese

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

great price as continental breakfast included

great breakfast, super helpful and attentive front desk (thank you anna and rachel), very very nice room

nice pool and good enough breakfast

the lodge, the pool and the bar area

were told to wait in the bar before we could check in, which was fine - however, the restaurant was closed for dinner and

location and surroundings, comfortable bungalow, excellent facilities - pool, restaurants, cafe, terraceetc

great place to travel with kids.

clean room and bathroom, private balcony on the second floor, kind hosts, reasonable price, good breakfast, several restaurants to have a delicious dinner around, the bourbon steak house is

breakfast: boiled eggs, pyrites, many options, abundance

loved that they have continental breakfast

good breakfast, nice swimming area, staff at the reception very helpful

excellent breakfast, clean and silent rooms

lot of amenities (gym, pool etc) with rooftop lawn & swimmingpool

the hotel had a gym which was perfect :) and a lot of common areas to work at

free underground parking was a big plus, as well as the availability of a gym and a cinema room

the staff was super friendly and the gym was well equipped

and i had a great time and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

confortable room, clean room, excellent employees and great breakfast!

in was warm and informative, the beds were so comfortable, the facilities were nice, the hotel bar was lovely also

good parking garage, i could not use the ev charger as it did not function at the time

the room service menu it was saying from 07:30 but when we were calling to order coffee they were

friendly staff, value for money, location, breakfast everything was perfect.

nobody there to check us out and no breakfast until 9am

the breakfast is not that good, don't have many options and each person can only get one coffee and one

no problem with parking

rooms, great bar especially the lady behind the bar

breakfast was far too late at 9am and poor chose

late check out mas tarde

the hotel was very friendly and the staff spoke english and the dinner and breakfast was

staff was great. rooms are clean. breakfast was good. overall good value for money.

additionally, while the spa had a great variety, we wish that there was a bath that was actually hot rather than just cold

we didn't have time to try the spa but from the pictures it looked really nice

the breakfast was also decent, had a lot of good options

the small bar downstairs beside the reception was a bonus

of city was still good considering second stay in madrid staff very friendly and accommodating re late check out

there are two breakfast options: a buffet, or the adjoined bar (which we chose)

it’s 24 hour reception and there is a bar attached to it which is great if you want a coffee or a quick meal

having books instead of a bar is already building a calm environment and relaxing is much easier

was a bar restaurant attached to the hotel where breakfast was served (if you weren't having the more

thin walls, and lucked out having a kids football tournament team staying on the same floor

hotel is uncomfortable, smell bad like a cigarette un the whole room, if you travel with kids, the extra bed makes no space to use the table in the room

room was nice, staff was very helpful and friendly. breakfast was very good. wifi was very slow.

there's good room service with sufficient menu options

everything was perfect specially family room when you are traveling with kids

have mini bar with two complementary water bottles on our arrival

etc outside hotel has luggage lockers for before check in and after check out has snack bar if this is a plus for

although there was a small bar i felt there was a need for some bar snacks.

bar downstairs is not open

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

the parking is free and the staff are very helpful and friendly

to find, good location, good secure gated parking, everything was as i hoped it would be great

i couldn't wait for it or at the bar where there was a queue

easy free private parking

very weak wifi in the room. in common areas ok.

draft beer available in the bar despite the pump, bar staffed by receptionist, no snacks or food except a vending machine

bed comfprtable, selection at breakfast superb, shower and facilities excellent

very clean property. breakfast was good too.

the bar was not very well stocked. there was only 1 glass of white wine available.

price location breakfast exceptional

the bar is nice and drinks are not too pricey

fitness centre is a joke, only a treadmill and two elliptical bikes

although the hotel and bar were open all day, it took a day to realize that local restaurants don't open for supper until

bar @ hotel served tapas which was all we needed

initially no room service but came later coffee machine in room but no tea, i had to keep asking for milk no

loved the availability of the gym. staff was also very friendly and spoke great english.

bar with limited menu which was all i needed

poor choice of menu in lobby bar very limited.

the bar by the reception is only open in the evenings, it’d be nice if they served coffee and tea

room, breakfasts, all staff dealings including reception, bar and resterant staff