breakfast, room, bed

they did say it was ok to leave the dog unattended in our room but we chose to eat breakfast in stages to allow company for our dog

she barks

overpriced breakfast option but everything else was great.

wifi connection

bar and restaurant staff

we can’t order the kids menu from the restaurant to the room, even we have a dining table there

bar with tapas in the lobby terrific and friendly staff

no facilities for coffee/tea in the evening . bar / coffee shop closed

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

the bar downstairs was incredibly cheap and accommodating

we went with kids to warner brothers park and look for thematic hotel and this one been really good

card occasionally didn’t work so have to go back down to reception for another, same with the gym one

the smell in the room was similar to the smell in the male dressing room at the gym

- there was a team of very young kids (8-12 years old

gym was small but was to ourselves so was good

gym was extra pay

breakfast is not wildly varied but it has good options for all

no bar or restaurant facilities

very easy to find after a long journey excellent breakfast,room very comfortable

i guess we would have like a snack bar or restaurant

the breakfast has a lack of proteins

i especially appreciated having a private parking space, and the fact that you can access the parking area directly from the room

and there was nothing available to eat the cafeteria was closed from 14:00 to 20:00 ditto for room service :-( the hotels reaction was to direct us to a cafe at the service station on the other (+)was nice but as a 4 star hotel i would have thought the restaurant would be open for room service but no service at all (*)room service cloaed, restaurant closed, no water in room ,no tea/coffee, no hair conditioner

there is free parking at the hotel

free underground parking available to

had no chance to enjoy the breakfast, because lack of time

the breakfast very good. the room cleaned.

clean, ok breakfast, near shopping center

everything new clean fresh hotel free breakfast with a huge designer outlet 2 minutes walking

i feel i have to mention the lady who cleans at breakfast time and keeps the food and amenities stalked up

nice room, good bed and nice complete bathroom. wifi sometimes a bit slow

breakfast was a bit underwhelming,

i didn't include breakfast on my room reservation, but took it anyway and paid fot it

it has a gym where i can access 24/7, although it was not a complete set up, it was good enough for me

clean, comfortable, nice breakfast, for us very well located, safe parking places

breakfast very nice

not enough bathroom amenities. wifi a little slow at times

food and bar service available at very reasonable prices

staff and especially the bar staff were kind, and caring

everything was very clean, and we had a frigo bar in the room with bottle of water for free

rooms and bar and absurd pricing also i paid for a room for three and the room was single

up the breakfast was very good and the choice was good, the staff were friendly and helpful, the pool was clean with plenty of sunbeds and the pool attendant was nice and helpful, the restaurant

of family kids noise, it's in the middle of no where my service was terrible no late food options not a place

of bed linen and towels every day, friendly and responsive staff, clean and well-maintained pool, good location - super convenient for guests with a car, close to attractions and shopping

low and irrelevant wifi

waking up the breakfast was very good and the choice was good, the staff were friendly and helpful, the pool was

bed, very very clean, ample parking on site

they served dinner at the bar which was reasonable although after 8pm

wifi was working fine and breakfast was varied and tasty, starting from 7am

great selection at the buffet breakfast including fry up, selections of meats, pastries, fruit, toasts, coffees, teas and juices

the restaurant was also very good and inexpensive great dinner and breakfast

late check out, free parking and 24 hr front desk

the bar closes too early.

place seems to be popular with families (i would take my kids there for couple of nights)

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell would have ended in a hospital trip

normal value there is no refrigerator and no room service so you'll never get cold drink and the bar closed very early and its too far from the rooms and no body will bring you

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have no idea how they have to treat their clients also no body speek english no security

close to the metro to get into madrid. free parking. lovely clean room with a great view.

good and free underground parking

no tea and coffee/kettle in room/ only water in mini bar, bar not open spa not open.

very attentive, very clean hotel, free underground parking, next door to train station and metro

the snacks that came with the drinks we had at the bar were a small meal in themselves

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the lady at reception was very nice and allowed me to early check in.

plus laundry facilities

the bar food and coffee were excellent

do i start no help from reception no food no drinks bar no room service no breakfast in room even though these are advertised on booking

much in the immediate area although the food served in the bar was good and reasonably priced

was very disappointingthe bar at nights was not open

not food, drinks or even a swimming pool in the 35 degrees of heat

room was very good and the actual premises easy to find and plenty of parking

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

like ihg) and breakfasts

the offer of the bar and room service offer food is very low and limited.

breakfast is not that good

i believe all the families with kids tell you thank

pool, gym, kids play area

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

we had a great stay there the bar in the

noisy room just above the bar in the evening and the breakfast room in the morning

rooms, great bar especially the lady behind the bar

the breakfast was good, despite being small

i liked a lot the breakfast, good cappuccino and a really great croissant

nobody there to check us out and no breakfast until 9am

breakfast was basic, but there was an option to order side dishes to a very acceptable price

clean room and bathroom, private balcony on the second floor, kind hosts, reasonable price, good breakfast, several restaurants to have a delicious dinner around, the bourbon steak house is

excellent breakfast with everything we needed.

good breakfast, nice swimming area, staff at the reception very helpful

was a wide choice for breakfast, fresh food and was plenty of space so that there was space between tables

breakfast

bar for in the hotel or even close by for evening leisure… so had to travel to sol or san miguel

self-service laundry is a such pleasant surprise

, its like desert ,dirty and scary area and too many prostitutes around the area so if you got kids or that dont get near

due to the time of arrival (12am), and traveling with kids, we had to take a cab from barajas airport which was 43€

was a restaurant there was a train station walking distance away there was a laundry room the staff was

we arrived, and to my surprise, the spa was fully booked, which we didn't think was made clear through the website and was one of the

ud83dude00the kids enjoyed the swimming pool during a 38 celcius degree hot day

gym equipment is not always new but it is still better than most hotels

ud83dude00the kids enjoyed the swimming pool during a 38 celcius degree hot day

great pool and gym

the small bar downstairs beside the reception was a bonus

the parking was excellent

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

parking is always full, breakfast buffet wasn t really good

staffs, very good location with many shops and restaurants, free parking, fantastic balcony and view, large

there was no bar open due to covid

the bar & restaurant were excellent.

were told to wait in the bar before we could check in, which was fine - however, the restaurant was closed for dinner and

for a place that’s family oriented do they find it acceptable for kids to go at “ cancer hour” to the pool

only one restaurant open and the pool was closed due to the time of year

great place to travel with kids.

the breakfast was also decent, had a lot of good options

due to corona there were some limitations at having breakfast but even though they managed the situation very well i would say

staff was great. rooms are clean. breakfast was good. overall good value for money.

smelled of tobacco, residents smoked on their terraces, which came into our room, spa not open on a sunday, bar has no staff for long periods

staff, amazing breakfast, and the hotel itself is beautiful ( with an excellent garden and spa

i ordered a burger for room service but it was cold and undercooked

dog friendly, location, secure parking, friendly staff, prompt room service

we had trouble accessing the wifi.

english) by the front desk.

this included garage with ev charger , which would normally cost 20 euros

the bar was excellent good wines iberico ham great

location, the rooms, the bath, also the breakfest i considered to be very authentic - served in a bar where also the local people pop in for a coffee on their way to work

the man on reception was really nice and friendly and the bar staff were very friendly

bar staff are awesome, so friendly

have a drink or breakfast in the bar next to it from the same hostal, i needed to keep my coat on inside as there was a huge draft

iffy wifi

wifi was very poor in the room, but better if i sat on the sofa on the landing

metimes missing)

it was blisteringly hot outside, so i was happy to have efficient aircon and wifi

my room the wifi signal was very weak and unstable

food and drink available readily in bar area

clean, friendly staff, easy parking, lots of beautiful marble, super cheap, comfy rooms, bar, did i say very clean

room,bed,free secure parking

the bar and restaurant was not open on sunday at all

welcoming reception staff with brilliant english welcoming bar staff comfy bed huge bathroom good wifi windows that opened in bedroom &

restaurants locally ud83dude04 motorcycle parking super

used the swimming pool which was a welcome relief from the heat

amenities: the swimming pool was closed

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

at the time we were informed we could use the pool even after checking out

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area;vending

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

the parking is free and the staff are very helpful and friendly

to find, good location, good secure gated parking, everything was as i hoped it would be great

i couldn't wait for it or at the bar where there was a queue

easy free private parking

very weak wifi in the room. in common areas ok.

communal area with laptops, gym and a rooftop terrace

the hotel had a gym which was perfect :) and a lot of common areas to work at

lot of amenities (gym, pool etc) with rooftop lawn & swimmingpool

and i had a great time and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

the breakfast, included in the price, was plentiful and varied

price location breakfast exceptional

the bar was not very well stocked. there was only 1 glass of white wine available.

free breakfast, the bedroom was good and clean

the room was a bit smaller than what the pictures depicted. the bar stops selling beer at 11pm.

the bar restaurant was very good. room was a good size and we had our dog too.

the tapas bar was open again, service very slow and a lot of menu was out of stock

times we have had the tapas bar next door but unfortunately it has now shut, it had been an added bonus especially for late

the bar and restaurant were not open due to possible refurbishment.

it was ok for us except that the restaurant and bar were closed because it was sunday

the breakfast was good with many options of pastries, milk and cheese

great breakfast, super helpful and attentive front desk (thank you anna and rachel), very very nice room

breakfast was very good and with large variety

she also help me to get vegetarian meal at breakfast after im asking for that

coffee not good at breakfast

the hotel is ok, the bar service was fine enough. the food in the restaurant was excellent.

were friendly food in the restaurant was lovely looked after very well with tapas in the bar not too expensive got 2 separate adjoining rooms for 3

the room also had a well ecquiped mini bar but we bought our own water and stored it there for more reasonable pricing

location, helpful staff and bar facilities

room service is poor, no tea, coffee, water boiler, and no iron

good variety breakfast

late check out mas tarde