really friendly staff and very family friendly. we loved the pool and had a nice stay.

spa was out of this world, food was outstanding and the room was perfect, next level comfort in the

poor signal and wifi. the property is cashless too.

we were pleased to know alcoholic drinks could still be ordered to the room upon room service, as the current guidelines did not allow for these to be served in the bar/ restaurant

didn't enjoy about or stay but the access road to the hotel and to access the back of the hotel parking was full of potholes

lodge wifi was broken so was very frustrating especially having 2 teenagers with me

location, kids loved the lights and the horses as well as the spotlessly clean and modern rooms

there wasnt a pool

friendly staff, bar prices too high,

standard of food delivery via 'room service' was appalling

wifi wasn't good in the rooms.

was good to have seperate room for kids. convenient location

easy to find and good parking

the wifi was when it wanted to work, so instead i didn t bother

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

really friendly staff and a fantastic breakfast!

no breakfast

played pool in the bar the morning after and also had breakfast

we had a lovely time relaxing in the spa and having some treatments

we used the gym which was well equipped and went for a swim

food is good, we had room service and restuarsnt dining

very slight issues were spa not having a spa bath and the bar having a poor selection

attended spa and went for walk but as non golfer other activities limited

personally knock on our door to take last orders so that we don't go hungry especially with young kids

breakfast was especially good with nothing too much hassle

perfect location for the golf course. breakfast was fabulous.

lovely room, everyone was very friendly and helpful. breakfast and evening meal were delicious.

cooked breakfast the largest i've ever had, made with quality ingredients and perfectly cooked

very clean room and comfortable beds,excellent parking

pool area was nice enough and kids enjoyed this

been with small kids and it s been most horrible stay

the kids enjoyed the pool. everything else was absolutely dreadful.

took another 30min to arrange rooms it was 1am with kids so not to good

spa = swimming pool and other facilities very good

loved the pool and gym

health suite was good too - surprisingly good gym for a hotel, with lots of equipment

staying for sadder reasons than we were, but it was a wonderful place to stay and with a lot of parking available and a great location it is definitely going to be our glasgow hotel for the

the pool area seemed a little tired and

wifi could be better

room service wasn t 24/7 as specified

the room description said it had a spa bath, but it turned out it was just a standard bath

lovely hotel. very friendly staff, great food & breakfast. would definitely stay again

loved the ability to use the spa in the sister

staff were grill, bar prices excellent, food good

the 2 girls on shift in reception and bar (28

the receptionist and bar lady were to be commended for the spirit and kindness

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

the staff were excellent from check in to checkout,the bar prices better than most, the food, we ate in twice (evening) and both meals were

staff were welcoming and helpful with an early check in

the bar was clean, reception was extremely helpful and the wifi was satisfactory

everything bar the roam noise

wifi was great

loved the cooked breakfast ud83dude0b and the room was great

in the room is fine except that there is no free wifi connection in the room

has a kids menu which is however a plus

has a kids menu which is however a plus

no kids macaroni which were only told 10 minutes after we ordered

hotel room, perfect place to stay with kids b4 an early morning flight

the breakfast selection could be more creative

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

breakfast was exceptional and the kids loved the pancake machine

easy drop off by car, very clean rooms, great location for an early check in.

kids slept all night no problem too and breakfast was really

parking was easy and although there was entertainment on downstairs the soundproofing was excellent

a member of the bar staff come up to us

of car parking

the food in the restaurant/bar was really good

turned out the bar manager alerted the housekeeping manager who cleaned my room first allowing me early access

overpriced, small rooms and no room service.

wifi really poor in room

plenty of free car parking the free wifi was excellent

kids eat free and substantial helping.

we also ordered room service up to our room which came quickly and was delicious

the hotel it amazing swimming rooms ect but room service need looked at as food was cold

family rooms have toys a nice surprise for the kids!

parking is too far away to walk with all your luggage especially in the pouring rain

room service breakfast order got forgotten somehow but the staff were great about fixing it and

cluding separate kids area) and sauna/steam room were spacious and well cared for

at the bar you could taste whiskey from a wide variety of distilleries

the lounge and breakfast and bar area were lovely

gardens are so beautiful, can’t wait to return with the kids

the wedding venue we were attending the staff were very friendly and there was a good choice for breakfast

very friendly and helpful family staff team who accommodated an early check in to enable us to get changed for the wedding

breakfast, the pool all the facilities and the staff are always extremely friendly

the gym equipment was a little bit tired and one piece was broken

a nice place and met expectations but swimming pool was out of action when attending for a spa day which i only found out on arrival, as well as other customers

the pool and spa facilities 3

good kids menu

so relaxing and loved the pool gym and food

for the wedding we stayed at -spa was absolutely fantastic

in the full bowfield a could fault what a place migjt be my new holiday village lol thanks to my kids wee diamond was

the play area for kids and the pool was great for our grandchildren and their parents loved their own personal hot

just loved having the spa and pool, and the countryside was such a bonus

and since you offer laundry service a washing machine that doesn t take several hours to do one load

very comfortable and the breakfast was unbelievable really delicious and fresh and local

there is a disabled lift but none other so you may need room service to carry bags

there were 3 bars including a cocktail bar and lots of onsite free parking next to the building

the rooms were clean and good parking to the rear of the

a bar area for pre meal drinks etc.

called room service around 9

excellent breakfast and fabulous service all round

parking for staying guests would be helpful. no inside lounge area if the weather is bad.

from the hotel to the restaurant to walking around and seeing the scenery was beautiful and free parking

great bar menu and again staff offered great service

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

the bar prices

staff are very friendly and very attentive , a lovely public bar and very friendly locals

bar area, food was reasonably priced & very nice

food at the bar was good as well

very friendly staff. hotel facilities, i.e. breakfast, parking, location.

staff, especially gordon and the restaurant/ bar team

the suppers were varied and tasty and the fried breakfast all that i hoped for; amazing and very filling

amazingly nice staff, big and nice rooms, good breakfast.

room service a little expensive at 4 charge per person plus cost of food/drink

i didn't want a cooked meal so i had room service of a sandwich and chips and they were presented lovely, not just a sandwich on a plate

breakfast was very good. staff very friendly and helpful

clean and very well laid out. free parking, excellent food/service. great value for money.

as i had help up and down stairs but would’ve been a struggle if i hadve been alone with the kids

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

nice bar and restaurant

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

comfy bed cheap breakfast kids ate free

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

within minutes of our arrival we were all chatting in the bar with some friendly locals

breakfast was excellent very attentive staff

children was great from start to finish the staff are very welcoming and helpful and the scottish breakfast is one of the best can't wait to book

the bar reception warm friendly the manager james made us feel any future visits could be made for up

great staff. lovely bar and restaurant. very nice room.

fabulous room, mini bar and snacks, comfy bed

minimal gym facilities but there are complimentary gym options nearby.

great atmosphere bar with very knowledgeable

restaurant, etc) due to how busy we were with wedding, but everything we did experience

gym was a little small and limited in function, ie no treadmill

menu in bar at night not a lot of choice

great for kids

breakfast was amazing

parking, location. breakfast was superb. staff were friendly. bar staff were so good.

heating in the kids room

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

the staff allowed us early check in and late check out

location was perfect, rooms were clean and got early check in

and the bar especially the front area where you have an excellent view of the street and can people

peaful lication with nice restaurants and tge botanic park for kids

breakfast was nicely cooked,

the staff were really friendly and helpful. freshly cooked breakfast

clean comfy bed nice room excellent breakfast and staff very helpful great location

late check out at 11am also meant a leisurely pack after breakfast

willing to pay more money, answer i got was they were fully booked, in the morning we had ordered room service for breakfast, got charged 5 each for 2 trays when we only got 1 tray brought to our

residents bar and no room service despite the hotel website saying that this was available 24hrs a

the dinner was amazing and the pool and hot tub was a

the spa and the menu.

swimming pool, location

kids loved it, my husband & i would have preferred a bigger comfier double, but we were very happy

it was perfect for our family, we used the family room and kids were very happy

it was perfect for our family, we used the family room and kids were very happy

didn t like that the bar and restaurant were closed on the days we stayed we were only notified a few days before our

wonderful room service and very helpful staff

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

a little disappointed in the food bar below the hotel

location is great close to bar and gardens

quite noisy from the bar across the street and a lot of traffic

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

welcome and an early check in

good breakfast with plenty of choices ud83dudc4c

from more vegetarian options, a better selection of cheeses, and perhaps some pancakes for the kids

facilities, great wee swimming pool for kids, awesome breakfast, comfy beds, good hospitality lounge, great location

from more vegetarian options, a better selection of cheeses, and perhaps some pancakes for the kids

the laundry service was excellent, timely and efficient

the laundry room music and construction below was very loud and annoying

glasgow is unheard of) nice lobby

left at 08:00 the next day to get home for kids football match

free wifi

wifi was poor in our room past the butcher's shop

room was very comfortable and plenty of off road parking

hotel staff so helpful when asking for early check in for some room and a disabled room

location, room, good shower, wifi, outdoor spaces, garden

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

gym is fantastic

noisy one night with kids running up and down the corridor ,doors banging at 3am mainly the sunday

on the day for friends partner and he got to use the facilities before check in brilliant for kids

our kids loved the swimming pool&star bucks also

good big room. very comfortable beds swimming for the kids was warm

good choice on menu. easy to get to and ample parking. great character.

constant noise outside the room the room service ended too early

very good breakfast, despite lockdown. room service was excellent.

had to run downstairs for milk or it would come off room service

we ordered room service and the food was delicious

the hotel was clean, staff were very attentive, breakfast was good. gym was good.

there is not any gym, spa, swimming g pool etc.

room was modern and very clean and comfortable shower was great and last but not least the sky bar was a nice touch to sit and enjoy a drink and watch the world go

were great and did their best to allow us an early check in, however didn’t know the price of breakfast when asked, breakfast was tasty but

bar service could have been better, but that's not a criticism

breakfast arrangements

breakfast was great and the hotel location for the show we went to was perfect.

really helpful, was able to park the car that midday and we got early check in as our room was easy unlike other hotels who charge u if you’re an hour early let

comfy room.great location.convenient for concert.lovely staff.well done.good breakfast.

bar was great and outside seating by the river

fruits lonely, kids liked waffles

my partner was up and down all night being unable to sleep, i ended up having to ask for late check out as i was absolutely exhausted from having no sleep either as i didn't want to sleep

comfy beds great breakfast plenty of choice,perfect location for hydro 2 min walk

just about £200 for 1 night and that never included breakfast and with the kids were bit board as nothing for them to

very comfortable bed, gym, buffet breakfast with healthy options.

loved the bar and the clean rooms, great value!

pool table and gym available in the hotel

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at 12pm which was great to have a lie in

very close to secc. great atmosphere. lived the foer and bar area.

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

we did get an early check in at 3pm

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

drink price and that kids under 16 where aloud in steam room and sauna , all other gyms and hotels are over 16 or 14 at

the hotel accommodated every part of my trip by allowing an early check in and late check out at no extra charge

the young man in the bar on saturday was also very chatty and

such a comfy bed and excellent gym facilities for a hotel gym!

very clean, well laid out, breakfast amazing.

but the food and service in the bar was excellent

spa facilities were excellent

a few weeks ahead of visit and could not get the spa treatment requested , fully booked up which was disappointing as it was a treat for my husbands

i travelled with young kids and this hotel was a good choice for our family

the wifi was not working at all

restaurant is first class room service is absolutely excellent the best dish on the menu is the chicken supreme prices are

room service was fine

no kids options on the dining menu

pool is open to the public, so i didn't get in for a swim for kids but maybe next time

the most interesting thing was the spa, the free sauna, steam room, pool, and gym facilities