outside areas again were well kept plenty of parking

we ordered room service which was lovely

breakfast was lovely from cereals, juice, tea/coffee & hot choice of food

the breakfast was exclent and the location could not have been better

we booked dinner in the restaurant & were allocated a lovely table by the bar

the gym and leisure facilities were fantastic, most gym equipment was brand new

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams, everyone we met was

from arrival we received a warm welcome and valet parking was fab.

great breakfast, lovely views and brilliant pool/jacuzzi area.

the spa - a short drive away - is outstanding

breakfast was amazing

the breakfast was too small

man dealt with our breakfast and on his own served the whole room

the bar with the real fires and wonderful decor

the lomond suite is a fabulous room. food at both dinner and breakfast was excellent.

they should italian cusine pizza and pasta and onion rings for kids

view of the loch from the most comfortable bed, the tranquil spa facilities, absolutely amazing

bar and restaurant staff were very welcoming and efficient

at the suite there was the parking in front of us

is fabulous: great suites, great views, comfy beds, fab bathrooms, gorgeous bar & restaurant

lovely bar and service

town centre very good parking availability excellent breakfast friendly staff choice of bar & restaurant areas at reasonable cost incredible

great atmosphere in the bar and brill breakfast with stunning sea view

location is excellent. bar and restaurant were exceptional

amazingly nice staff, big and nice rooms, good breakfast.

kids bed was very uncomfortable & small (hard leather sofa bed)

amazing breakfast

sofa bed for the kids was too small really

had difficulty finding the room from the bar because it's marked as a toilet

the sleeping sofa is barely enough space for 2 kids

the bar staff were really chatty too

very nice location. superb breakfast friendly staff

dinner and breakfast was exceptional staff were amazing

breakfast was lovely and the location is great, we had a really nice walk the

great location room was lovely staff really friendly and a great breakfast.

a comfortable one night stay with a decent breakfast.

dog friendly, we could take our pup with us for both dinner and breakfast which was massively appreciated

room was lovely there is a very good choice for breakfast

breakfast was included in our tariff and truly kept us going until evening meal time

the kids loved running under the main road to it and playing on the bit of beach at the front of the

if you are resident, they never told us and we had no space to dine in the whole town

for a family meal but when we got the menu it had no steak on it, so we had to go to the bar and order our steaks there, which i thought would have been the same kitchen anyway

dirty/oily marks on the sheets - perhaps a problem with the laundry

- please note there s a car park to the rear of the hotel as parking at the front is limited

a great night sleep & a great breakfast in the morning before heading home and picking up the kids from their grandparents

location is great with easy access to loch lomond and not too far from glasgow, lots of parking, friendly staff, food was great

comfortable rooms, pool was lovely. staff friendly

willing to pay more money, answer i got was they were fully booked, in the morning we had ordered room service for breakfast, got charged 5 each for 2 trays when we only got 1 tray brought to our

i know we may be asking too much but it would have been amazing if we could have got room service

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person for the service itself

the friendly waiting on / bar staff

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

excellent hotel , restaurant and bar with lovely staff

wifi was a bit slow in room 14

friendly staff. car parking everything about the stay was a delight.

position of room looked out over laundry collection. window catch broken/loose.

no wifi reception in our room.

also had excellent parking

the room the meals dinner and breakfast

wifi didn't always have a good signal

breakfast was excellent

room spotlessly clean and the breakfast was perfect to start the day

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

no breakfast

really friendly staff and a fantastic breakfast!

shower was freezing was not informed of the wifi code or the services that were provided by the

just the network for wifi in the room only negative thing to say

spa facilities beautiful views stunning interior decor pet friendly family friendly good onsite parking the way the management dealt with any issues

my to kids and we had a fantastix time in the leasusre center, everythinf was so relaxing and oerfext doe

unfortunately there were some noisy kids in the pool but not a big deal

manager who greeted us was not the most welcoming and we could hear her talking loudly to the bar worker about how we should pay for drinks, when we were seated in the lounge

the staff were amazing. clean rooms and amazing breakfast.

the breakfast and evening meals were delicious and cooked fresh local produce

breakfast was a lovely traditional one, but there are lots of other options

the bar and restaurant closed too early for us

and great location really over price and really focussed in making money charges for an early check in when the room is laying

spa getting turned off at 11pm

a 5 star establishment, not having a pool was a disappointment

very clean well kept grounds friendly staff kids play park was a added bonus

kids went horse riding. it was ideal

don't) then you will be very comfortable

sure if the golf club is owned by the hotel but no draft beer available in the clubhouse

everything about the place great scenery lovely food spacious room spa and gym was excellent couldn't find a fault will definitely be

very good room service and fantastic food

the spa and gym facilities were fantastic

easy to find location ample parking great deal on meals good sized room fantastic river view exceptional value for

the kids enjoyed the pool. everything else was absolutely dreadful.

whilst the breakfast selection was good, unfortunately the food was cold.

it was a complete shambles and if we hadn't driven so far with 3 kids we certainly wouldn't have stayed

been with small kids and it s been most horrible stay

location and fantastic breakfast

we had to sit in the bar area as the restaurant does not allow dogs in there, which was fine

breakfast was ace

we enjoyed our stay evening meal was perfect from the food to the staff in the dining room, bar and reception being so attentive

breakfast was perfect too

fantastic room service

great fitness/spa facilities

lovely hotel , nice room and good bar and lounge

the spa and pool and meet very nice people

breakfast and dinner where also amazing, both kids loved it especially with pool facility they asked to make it a new tradition to go here every

there are other things to do, like tennis and outdoor games, plus it has a state of the art gym if you feel up for it

the kitchen has all you need for cooking meals

the facilities in the spa looks great

we never used the pool, however will definitely use it the next time we go back

the laundry area needs work

the late check out time was good as the weather wasn't nice

the receptionist and bar lady were to be commended for the spirit and kindness

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

amazing , especially the big guy on the desk with tattoos, proper gentleman, bar staff were brilliant, night porter

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

com was incorrect - no facilities, restaurant did not exist was just a big barren room with tables

food, evening meal and breakfast were excellent

is fabulous, staff is warm and welcoming and the kitchen is great

breakfast was great

have spent more time there in the evening if there had been a bar and tv in the lounge, but recognise it runs as an event venue so only b&b in the week

how to turn on bedside lights quiet good bath well equipped and modern room excellent choice at breakfast good dinner and

lots of activities for the kids , especially when baby shark made an entrance

just a little thing, wifi reception was not the greatest in the room

wifi service, it kept dropping in the room

super swimming pool and gym facilities

turned out the bar manager alerted the housekeeping manager who cleaned my room first allowing me early access

very clean, facilities ideal for my one night stay. food in bar was very good.

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they managed to find and notify us

perfect place to stay.good parking

shower not the best wifi poor

we loved the whisky bar and the breakfast was first class

great food and stunning breakfast

staff were fantastic, friendly and looked after us during our stay, we have a lovely breakfast in the morning and will definitely return

and the small details in the room kike a 6 port usb charger were very handy very well stocked bar and fab

meals and the outside bar area.

special mention for the young lady behind the bar kata

three nights but enjoyed my stay, the room was nice and clean and the bed was comfortable, i had breakfast and dinner, and both were very good

they also offer a great bar menu for lunchtime food between 12-6pm, the burger was just what i needed after a merry visit

the good breakfast and comfy

breakfast was fine. there was a reasonable selection.

had to buy an extra room for kids

room, bar, bar staff all good, no issues

the guy behind the bar was excellent, professional

plenty of free car parking the free wifi was excellent

lovely stay before going on holiday great bar and restaurant

wifi was great

some sort of kids convention knocking on doors when trying to sleep

proximity to airport. bed was extremely comfortable. room service was good.

the hotel was excellent value for money, and room service was very efficient

it's a great plus that this room does room service, the food is delicious and the service is fast

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

service at bar was very slow, one pedantic dude serving a busy place

having a sign saying order at the bar would be helpful

cold in room heating was not working partner and 2 kids

hotel was great only thing i would say is gym was very basic with weights missing

bad point is that around 1am i had requested room service, and i was told there s no room service tonight wasn t even able to come down to

hotel room, perfect place to stay with kids b4 an early morning flight

relaxing for my wife the whole reason for trip was for her to have a bath relax with wine and no kids as bathroom at home was under refurbishment the manner reception spoke to her wasn't very

pool and sauna/steam facilities were really good for a uk hotel despite showing their age a little

room service, carpeted throughout, fab shower all modernised bar had all the latest drinks and very

nice accommodation with lots of included amenities including pool, gym, etc

kids loved breakfast, room service and the pool.

very nice room service menu

receptionist was super helpful & bar waiter nick was very kind and attentive for my evening spent in the restaurant

good location, good parking, lovely decor, good food and friendly staff

breakfast again had a wode range of fresh fruits, croissants, cereals, and a buffet style cooked

wifi signal not so good in the room

the room was fantastic, room service also fantastic

everyone that worked there was very friendly and helpful. good breakfast.

at the bar you could taste whiskey from a wide variety of distilleries

we didn't stay for breakfast or have dinner, but there is a fantastic whiskey bar and comfortable lounge

bar has wonderful selection of whisky

they have a bar that specializes in whiskey’s

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

we got an early check in and a late check out

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

allowed me early check in which was most helpful

the tattle scones on the breakfast bar were very very tough.

room was too hot and no air con the gym is a disaster

got room service which was quick and tasty

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

minimal gym facilities but there are complimentary gym options nearby.

the staff were amazing and checking in late at night was absolutely no hassle, we were also kindly given a free late check out

stayed in the honeymoon suite and it was stunning the staff were excellent as was the food and bar cant wait to go back again

plenty of parking and a convenient location. restaurant very good and great service

a pool a spa something for the kids at the fun factory the food is very good and the staff were guest

staff were lovely and breakfast was great

incredibly friendly staff, first-class gym and spa facilities. comfy room.

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

staff are very friendly and very attentive , a lovely public bar and very friendly locals

bar area, food was reasonably priced & very nice

the bar prices

great bar menu and again staff offered great service

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

the staff in the bar especially thomas and his boss they made us laugh all night

most staff were helpful, early check

and the bar especially the front area where you have an excellent view of the street and can people

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

gave us a late check out to 12 at no extra charge

staff were great. excellent breakfast. comfortable bed.

staff were brilliant, so helpful. great breakfast comfortable beds

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

late check out at 11am also meant a leisurely pack after breakfast

breakfast excellent,cooked and presented well - have as little or as much as you want

breakfast was fantastic

cosy bar lounge with open fire

excellent wifi you had to keep your dogs on a lead in the grounds but there is a great walk 100 metres from

bad wifi, tv sky remote doesn t work.

unfortunately the bar was closed

lack of supplies in room. no glasses or bar of soap.

location is great close to bar and gardens

a little disappointed in the food bar below the hotel

quite noisy from the bar across the street and a lot of traffic

clean room, comfortable bed, great bathroom, fast wifi

fab breakfast and comfortable bed good wifi

it was perfect for our family, we used the family room and kids were very happy

there were some wifi issues for few hours

kids loved it, my husband & i would have preferred a bigger comfier double, but we were very happy

some tv channels not connecting aerial issues or wifi

our room was in the basement next to the laundry

the laundry room music and construction below was very loud and annoying

with loads of men sitting around drinking, not ideal if you re staying there with a wife and kids

we obviously had our 4 year old, so understand what kids are like, but why she had her kids at work i don t know