breakfast was amazing

the ev charger

faster service at the bar or more staff wouldve been great for other customers.

parking, location. breakfast was superb. staff were friendly. bar staff were so good.

the bar is pleasant and serves excellent food at good prices

very very slight downside was lack of haggis on the breakfast

the bar was well stocked and the wines on offer were exceptional

excellent staff and the food for breakfast and dinner was very delicious.

was really comfortable, didn't use bar or dining room , my partner and myself were the only 2 quests in the hotel which left us

lovely dinner and breakfast

the location is great, the room comfortable and the breakfast was wonderful

we had dinner and breakfast and both were very enjoyable

the suppers were varied and tasty and the fried breakfast all that i hoped for; amazing and very filling

amazingly nice staff, big and nice rooms, good breakfast.

town centre very good parking availability excellent breakfast friendly staff choice of bar & restaurant areas at reasonable cost incredible

spa therapist available

i had to ask bar staff about gym opening

great little golf course

golf, swim, hike, eat, massage, kayak, crossbow etc

having access to pool and gym included in stay a lot of hotels charge extra

the library bar was cosy and convenient

food was excellent bar prices reasonable

breakfast was amazing

great location, fab room, very comfortable bed. food excellent and superb breakfast included

warm atmosphere, dinner of traditional fayre was fantastic, staff were helpful and lovely , bar nice ,lounge very comfy and to cap it all i proposed there and am happily engaged to be married

oh this is petty but the wifi was a little

bar was great as well

staff wifi views cost parking rooms lovely place

amazing location, great breakfast, free secure parking

there was also lots of kids smoking weed on the dock which ruined it for me

lovely facilities and the restaurant was fantastic for dinner and breakfast

available to use in the room which meant boiling the kettle on the floor, and when having young kids could be dangerous

friendly staff and good food both for dinner and breakfast. nice pub atmosphere as well.

not in kids, about 3 miles away

breakfast was included in our tariff and truly kept us going until evening meal time

hotel in amazing surroundings, restaurant and bar absolutely stunning, food delicious, nice quiet comfortable rooms, all staff are amazing and

fabulous location. breakfast was excellent

slight mishaps with the room service but nothing seriously negative to report

hotel beautiful, great included breakfast, staff very nice, clean and great location.

breakfast was lovely from cereals, juice, tea/coffee & hot choice of food

the breakfast was the best i've ever seen. the choice was amazing and it all tasted fantastic

the haggis with breakfast was a real treat.

no water dispenser or machine on floor bar didn’t sell bottled water

breakfast was ace

had a drink at the bar and very reasonably priced and bar food was

dinner was very good with good choices. no laundry facilities

i requested an early breakfast, and there was no problem, they accommodated my request with no fuss

varied selection of breakfast items to satisfy most guests

position of room looked out over laundry collection. window catch broken/loose.

issues with wifi

the staff were great and valet parking is free

waited 20 mins for a drink in bar ud83cudf78 apart from that it was excellent.

the facilities

kids swimming pool is fantastic

the great scots bar be an over 18 bar

meal we had in bar was lovely service was good and reasonably priced

their scotch whisky selection in the bar beds improving ud83dude01.

bar well equipped

were very welcoming and let us have early check in which was much appreciated

member of the bar staff who seemed to like a good moan

the hotel had beautiful gardens to sit in , whilst having a refreshing drink from the bar and enjoying the view

she met us at check in and looked after us at the bar all night with some great conversation

bar had great options, again no time to go though except when i bought a can of juice, pricing was

having more of a selection at the bar for drinks

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

friendly, very clean, lovely staff, breakfast food was lovely

golf course right across the road , and that's it . still , helensburgh only minutes away .

sofa bed for the kids was too small really

staff were excellent and bar & restaurant was very dog friendly.

perfect location for the golf course. breakfast was fabulous.

and the small details in the room kike a 6 port usb charger were very handy very well stocked bar and fab

we loved the whisky bar and the breakfast was first class

staff were fantastic, friendly and looked after us during our stay, we have a lovely breakfast in the morning and will definitely return

the dinner at the restaurant was absolutely devine, the kids enjoyed their food

hotel, room and fantastic breakfast

if you are resident, they never told us and we had no space to dine in the whole town (with two kids)

is literally in the center, the staff is really helpful, good wifi connection and comfortable bed

dirty/oily marks on the sheets - perhaps a problem with the laundry

request for early check in accepted good cooperation from reception staff.. excellent breakfast.

parking is around the foreground of the property, but never had to struggle for that

the staff were excellent and helped with anything that you asked. the pool and gym were superb.

spa was better than expected photos didn t do it justice

the gym, swimming pool, and sauna make this place very attractive

room, very clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of parking available within walking distance of other pubs/restaurants all

room, very clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of parking available within walking distance of other pubs/restaurants all staff very

the wifi worked very well, room and bed were comfortable, and i would stay here again if i am ever back

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

oh and free parking too

handy location with good car parking. clean room, friendly staff. good breakfast..

inside is a gem of a place with great staff who really gave interest in our two kids

the hotel grounds are well-maintained, there s a parking lot, and the area is home to many cute rabbits

golf course nice and good great. staff lovely

the spa and pool was just what we needed, what great facilities and the food was lovely

room service menu not great

despite sharing a room with our two kids we had plenty of space, the room was spotless and we really enjoyed the little extras like the

breakfast was excellent

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

no breakfast

lovely welcome from the hostess behind the bar when we arrived

was super friendly, such a great value with breakfast included

the bar drinks were great also

a bit over priced too i doo get a sports massage every two weeks for 90 min at home for 70 the pool was amazing

had food in the lounge bar in the evening, fish and chips were excellent

meal in cristal restaurant was lovely as was breakfast and we also enjoyed the pool and gym area

the new restaurant is now used for dinner and the original chrystal restaurant is only for breakfast

eakfast was scalable from 07 to 10am and dinner

ordered room service for dinner, it took a very long time to arrive and was cold

not nice for my kids to listen to

hopefully the swimming pool and spa will be working when we visit the next time

parking for airport was great .hotel was clean and food in restaurant / bar was delicious,

some sort of kids convention knocking on doors when trying to sleep

uncomfortable, doors slamming, kids running up and down

interconnected family room perfect for travelling with kids.

nice and clean rooms right next to the airport. good value and great breakfast.

and was able to get an early check in after arriving on an early morning trans-atlantic flight

easy drop off by car, very clean rooms, great location for an early check in.

onsite restaurant and bar with a good breakfast included

bar, restaurant and especially the breakfast availability for those leaving early in the morning (available from 04

unfortunately due to having an early check in we only had a continental breakfast

early check in which was needed as i was shattered and needed to rest, good breakfast, clean room,

room service brought just the amount of food i wanted, found the portions a bit too much last time,

efficient check-in, decent parking, tidy rooms with sufficient space. good value.

well laid out, good parking, easy check in & check out

hour reception, easy parking, location in the national park, room and hotel are good to stay for a few days

great hotel, staff friendly and helpful and food and bar great too.

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

requested for an early check in and my request was taken into consideration

was nothing to dislike friendly helpful staff,vfranred an early check in and everything was

friendly staff who helped get an early check in

eally a pool and gym but can t have it all!) hah

got room service which was quick and tasty

fabulous room, mini bar and snacks, comfy bed

gym was a little small and limited in function, ie no treadmill

well stocked bar with great selection of whiskies

early check in was very useful and accomadated well.

room was clean and the receptionist was very friendly and helpful and even gave an early check in

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

bar staff very good and chatty

lovely bar for pre drinks

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

the staff were really friendly and helpful. freshly cooked breakfast

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

great breakfast in the morning

staff were brilliant, so helpful. great breakfast comfortable beds

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

within minutes of our arrival we were all chatting in the bar with some friendly locals

hotel was not worth price paid, which was likely inflated due to the open golf at troon

the bar reception warm friendly the manager james made us feel any future visits could be made for up

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

my kids didn t sleep and i checked out after breakfast,the waitress at breakfast was lovely and told

quite a lot of loud families with kids running up and down the halls

check in, bar and breakfast

room service menu could have more choice

spa bath was not working upon arrival

the warm welcome to excellent service / room service too

car parking was good breakfast was

pool was lovely with tv in bathroom

breakfast was wonderful, great parking facilities too

breakfast was fantastic

lack of supplies in room. no glasses or bar of soap.

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

location is great close to bar and gardens

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

a little disappointed in the food bar below the hotel

a bar within the hotel

good wifi

it was excellent value for money and included breakfast and free wifi in the price

kids loved it, my husband & i would have preferred a bigger comfier double, but we were very happy

team lady jn charge withthe blonde hair could not have been nore helpful with myself and the kids friendly also other housekeeping staff all on hand to help a

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside our window

from 8 am adults and kids running up and down corridor shouting and banging on doors either side of my room

which i thought it was going to be put on my card also heating was on always very cosy rooms and wifi was

the laundry room music and construction below was very loud and annoying

double bed, good size tv, fast wifi, ironing facilities in the room - perfect for me, especially for the money

the spa is great and beds are very comfy loved booking the executive lounge and really enjoyed it would

nikos on reception was so lovely and christopher at the bar was great

fantastic, plenty of parking with ev charging

amazing staff, clean rooms. great location, good selection of breakfast options.

food at dinner was reasonably priced with good deal - kids eating free

gym is fantastic

noisy one night with kids running up and down the corridor ,doors banging at 3am mainly the sunday

modern, extremely clean , loved the spa n money saving offers great location already recommended to friends will definitely be

location to the hydro, bar staff and swimming life guards were great with the kids.

staff very friendly great bar great menu lovely food starbucks leisure facilities

fruits lonely, kids liked waffles

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

had some confusion over breakfast as it seemed like it was included in the room rate at time of booking but in the morning

location is perfect and avoids any struggles getting tired kids home

the breakfast is really good too if you opt for it, which we did for one day

close to the hydro, clean rooms, friendly staff, bar open till 2am.

banging about outside the room and all day i abs a late check out

superb atmosphere. clean and organised common area. early check in.

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome