than ensuring people booked breakfast slots in advance to save us waiting for a table to be free nothing

what we needed it for (stop over on our way to liverpool with 3 kids) it ticked all the boxes

breakfast bar choices oververy limited

loved our stay and didn't want to leave great late bar ment we could come back and enjoy a drink before bed bar staff lovely

close to m5 junction and spa leisure centre

bar had closed by 11pm and there was nowhere to buy a drink

thought the bar was a bit vibeless, it felt a bit like a waiting room

the restaurant and bar was closed due to covid so it’s difficult to judge the hotel properly

to covid the hotel felt very empty and the bar and restaurant was closed which meant we had to drive again to find somewhere to eat after a

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would be open as you

we had a family room (31) for 2 adults & 2 older kids

easy to book in, lovely friendly staff, excellent breakfast

rooms, breakfast were great

also plenty of off road parking

the breakfast and the kids bed very poor quality

from welcome to check out was brilliant real ale in the bar super food great waiters efficient check in clean room comfortable bed great breakfast

we didn't miss a cooked breakfast either

many thanks to josh, kim and the lovely lady who sets up the breakfast and lots of other

great breakfast, friendly staff and lovely furnishings.

the breakfast was exceptional. the service was exceptional too.

great location for cadbury world and kids loved the pool, really great value for money

the hotel bar staff were also nice and open late

great spa/gym with jacuzzi, sauna, pool and steam room

good gym

the breakfast was great, lots of choice, the young man working in the breakfast restaurant that morning

open fire in bar area

it's a shame that they do not keep the bar open for guests a bit longer

also, this place has the best bar snacks ever

lovely accommodation. great room. friendly staff. breakfast was excellent.

room was very comfortable, breakfast good, staff friendly and meals in the evening good quality and convenient as country

the downstairs bar lounge was cold

good sized room with comfortable bed, blackout curtains, a small basic tv and wifi

we arrived late after sitting in a traffic jam after an accident on the m5, even to keeping the bar open for us to have a very welcome drink

staff made you feel very welcome, the food is exceptional they opened the bar early for us and even got us supplies from the shop and it is a perfect place to get away for a

the girl who was running the bar and restaurant in the evening was always happy and

upon check in, we were informed that there was no space in the restaurant or bar, so only room service was available

toiletries, the heated bath towels, the little white doilies under the glassware, the view, the room service and the most stunning breakfast complete with white table cloths and fresh flowers and

everyone we interacted with from reception to the restaurant and cocktail bar were so friendly, knowledgeable and full of great recommendations - shout out to harry for

bedrooms all en suite stayed at the lodge (3 bedroom private villa) lovely kitchen the living room was bit small but cozy hot tub breakfast basket in the room is an excellent (-) at 9:40am my partner went to near the kitchen and talked to one of the waitresses reminding her that we had asked for some white toast (-)slightly disappointing as my omelette was not cooked as i like it and there was a delay in the kitchen due to the number guests arriving to be fed at the same time (-)day, missing lunch, feeling quite exhausted) was told we can only serve you 8pm onwards as the kitchen is busy and we don't have space in the restaurant for you to eat there either (-) the chef nor the kitchen opens until 8am meaning we had a stressful breakfast

very good variety at breakfast & the location of hotel was just exceptional

gym facilities and swimming pool

the bar shut early !!!

guests not to have laundry changed everyday which saves the environment

great location, good facilities, good breakfast, good value for money.

only 20 mins of free wifi a day

no heating. no wifi. too few sockets. dodgy mirror lighting. missing lampshade. crummy

central location to all facilities . rooms really spacious. plenty of car parking spaces

great staff with a quick check in kitchen is a geat bonus i booked a twin by mistake and they moved me to a double

ok the room had wifi and a tv with only 4 channels and a leather sofa and a four poster bed, there hadn t been

staff facilitated an early check in

jack who was working on the bar was lovely and the general manager was very helpful regarding the car charging point in the car

of facilities i would normally expect when paying so much : gym , pool even the spa was solidly booked for 2 days

noisy in the morning. may have been room position? spa would be an added extra bonus!

lots of space for the kids to run around

was a prom going on the kids looked amazing, even though the hotel were busy, staff had time and smiles for everyone

food is by room service

pool, gym area was awesome clean, spacious, relaxing and welcoming

staff helpfulness. got me some fresh milk and an extra hot chocolate as i had 3 kids with me.

the bar is

oh and the wifi is terrible, you can barely browse the internet, let alone stream something, no chance with

there was 2 wedding parties while we were there and kids aged 10/12 years old running round till 5am in the hotel corridors

good parking and friendly

i didn't get chance to use the hot tub, gym or spa but they looked great too

delicious croque monsieur no longer on the room service menu.

the rooms were great, clean & comfortable and the spa was amazing with a bookable hot tub and free access to gym / sauna room

stylish bar and restaurant, good food, great service

staff that couldn’t do enough for you, bar and restaurant full of character, been there three times and will definitely be going

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

nice and simple check in and bar staff nice a chatty

breakfast wasn’t amazing but the fact it was included in the already cheap price was good

was brilliant the facilities were good bar open till 2am brilliant for a night cap

breakfast could have had more choice maybe a choice of eggs rather than just scrambled and possibly

breakfast was exceptional

only two staff working on saturday night who were trying their best to be on reception, man the bar and serve in the restuarant

we had breakfast, lunch and dinner and the food was delicious, very good prices and catered for my rather

so if you have kids and teenagers who like to sleep the place is not for you

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

nice staff, pleasantly surprising comfortable bed and great breakfast and buffet lunch

was quaint, breakfast and bar food fantastic

is a hotel, at the side of a very old golf course in the lickey hills

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

clean hotel, friendly staff and just a 1 minute walk to a golf course and tennis courts

comfortable nights sleep, very quiet and the golf course is great for a morning run.

you travel with two teenagers the instantly want wifi

it's my default hotel in redditch because it offers great value good food cheap free secure parking helpful

excellent breakfast and very comfy room with good and easy wifi access

quiet and great wifi

ample free parking

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

to their credit the bar staff quietened it all down once i went down to ask, and apologised in the morning as well

the bar staff were fantastic and the room we stayed in lovely

a nice cosy bar area with a fire tv and music

there is a separate restaurant area, and the bar has all the personality of a traditional village

on breakfast would be improved, every day menu is the same

pool busy.

fast hassle free unlimited wifi

room was large and spotless. spa facilities were were really good. great value for money

room is big enough and clean ,the wifi network is ok also the location is good enough the staff are good

has a good car park , gym and pool are excellent, staff are friendly and helpful

whole day of travelling arrived and all i wanted like majority of folks was to shower chill order room service or pop to lounge for light bites

while we never dined there, we have friends in worcester who are members of the gym and they recommended it

the jacuzzi was out of use whilst we were using the spa which was a little disappointing

breakfast was very busy, but well organised

history tour guide said bar area of this pub is the oldest in worcestershire

excellent choice for breakfast. comfortable bed good location nice late check out time

the bar meals too were very good

bar well stocked

lovely restaurant area and bar area

helpful staff, lovely continental breakfast left in the apartment (the restaurant isn’t open on certain days), a beautiful river

the cocktail bar is lovely and the breakfast was amazing

a lovely location, right by the river… room was excellent, bed very comfortable breakfast was perfect,, evening meal in the hotel was delicious

the breakfast was excellent,good choices, served in a lovely room

amaizing breakfast - freshly cooked to order

best breakfast ever, overlooking the river. quiet room and excellent bar staff.

breakfast was okay

poor wifi in room. noise from other rooms.

nice bar and restaurant with exceptional staff throughout the hotel

only limited parking spaces.

packets, with complimentary biscuits, and 2 bottles of water, well worth the money, free onsite parking, also there is a really nice walk through public footpaths around the village in the

plenty of parking and supermarket near by

room, clean and a lot of space, breakfast was lovely everything you could want, staff were very

8) room very nice and clean, we had the family room which

breakfast was made to order to your liking

the bar and restaurant was very modern and enjoyable

i like the steak sandwich very nice the bar staff were very friendly

staff were so friendly.very clean.great bar and restaurant.

the quiet room location - very helpful and friendly staff - the venue has ample space - lots of parking - prompt service - bar and restaurant area very nicely set out and

location away from the hussle and buzzle, yet close enough to the city, parking, and comfy

great parking and friendly staff rooms were clean and comfortable beds

kids playing piano for hours in the lobby

not a hotel to have a jolly in. bar is a bit soulless.

bar meal good, good buffet breakfast

location and parking as described

lovely welcome. comfortable and clean from the bar area through to the rooms.

the room was comfortable and spacious and the breakfast was excellent and hearty - just what was needed

we had lunch, dinner and breakfast and it was all delicious

very well attended by bar and waiting staff

great food but could have done with a less ‘fancy’ kids option

a lovely bar with food and separate restaurant

great food good bar nice breakfast rooms better than any hotel i’ve stayed

ringing tone on the phone in the bar was too loud we could hear it in the room also the breakfast finished to

the pie for dinner as recommended by lizzie, it was wonderful as was the breakfast

large room with views. bed size and bedding. early check in.

place had meal in bar it was fabulous breakfast fantastic bedroom spotless and staff so

if i had to say one thing the toaster broke for breakfast

breakfast rates as the best hotel breakfast we have ever had

we had the breakfast included which was delicious

bar staff were just as friendly

the hotel features a cozy mini bar just past the reception, a great spot to relax and enjoy a drink

cobwebs in room small, quality playground would be nice for the kids

no phones in the rooms for room service...but staff are at hand ud83dude0a

parking outside the room so i can manage bags with the kids, plus it s a

added bonus there is ample free parking

free parking

staff, spa, gym, swimming pool were excellent

hotel had plenty of free parking, easy check in, staff were attentive, friendly & helpful

maybe your costing lines up with the golfers but not the foods worth

details as they surf the web) but the place is nice enough and relaxing (when there are no kids screaming around the pool)

i ate at bar sunday evening and it was quite tasteful

checked out early,should of asked for refund,but didnt want to come in contact,with any of the kids running this

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

did not let me check i'm between the hours of 11-12 i had my wife and 2 little kids with me

missed tv & internet, although there was a tv in the bar of a night and internet access in the main building

breakfast was superb. it was a 10 minute walk to the station.

bar and lovely garden

the breakfast was stunning,

no dinner available and bar closed at 10 pm.

very friendly staff, a comfortable room and a delicious breakfast. i couldn't ask for more.

the really helpful guy on the front desk supplied us with plates, forks and even sauce ( for the kids)

we stayed only one night as we were with kids and tired after long travels

the bar area was lovely with a piano and plenty of drink choice

are rather “echoey” obviously depending on just how many kids parents are allowing to run around and slam doors at midninght…

the place is really good and we like it. kids love it and the people are nice, too!

lovely place and great bar below with decent food and range of beers - room was nice enough.

we was even allowed to take our drinks from the bar to our room in the evening

no food or snacks available at bar when we came in at 11pm

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

great value for money nice bar and restaurant

i needed to amend my booking from two nights to one and add late check out at quite short notice and this was done quickly and professionally with no extra

good service for breakfast and lunch and garden bar secure parking

location is perfect, shops practically next door and plenty of safe parking

beautiful rooms. lovely bar area. in the heart of pershore

wifi was a bit weak in my room, but it is a very old building so i will forgive them that

excellent apartment with kitchen making it a very restful stay

lots of character, as would be expected in a building of this age, and the kitchen and living room are spacious and comfortable

it was really nice rooms, kitchen.

failed to come on in the morning, and you could see the condensation in your breath in the kitchen and double bedroom in the morning-it was that cold, and as a result it also felt damp

the kitchen is a good space but needs a clear out, on the shelves included a tin of lighter fuel,

room service for late arrivals onrthrough the night

we liked that there was a small gymnasium available on site

there was ample private parking

location, excellent gardens and outside seating area. bar was great, food was good

there is ample parking, and it is complimentary

food was pretty good and lots of kids choices

kids loved the stay

would've liked the bar to be open later than midnight.

wifi failed at times / phone was out of order

the gym facilities and swimming pool

the staff in the bar and restaurant welcoming, friendly and very efficient

rustic river location, outside bar and riverside food truck

big enclosed garden for kids

they remembered our request for an early check in and were really accommodating

great (own brewed) beer and food, with breakfast particularly welcome

location for the city centre great welcome the staff are very welcoming and helpful great bar and food menu good value for money too

it was a saturday night and there was an event on in the bar/function room which was friendly but busy and we worried about not being able to sleep

the bar closed to early.

the bar and food was excellent will definitely stop here again also a very large car park

the bar was excellent with tasty food

although i appreciate it may of been bank holiday was extortionate as admitted by a member of bar staff when mentioned during discussion

i ordered room service as well and it arrived piping hot and promptly

breakfast and had nice meal in the bar area of hotel the night before

staff excellent, parking and ev charging right outside front door

room service food was epic

for late check out which was granted until 12pm but had house keeking knocking at my door from 11am

staff, bar n location

friendly staff. very helpful. lots of parking and great location for me

wifi could be faster, but can t complain for the price we paid

also a bar & large reception area with comfortable seating

no room service or a 'welcome book' in the room to tell you about services, restaurant menu.

when we did get in it was full of kids and noisy, no explanation from staff of where the spa was so we walked straight back out

i would have loved to have used the gym and pool but they weren t seemingly available when i was a single person paying 188 a night

everything else except wifi

late check out helpful after long day at nec show and then work

the staff absolutely disgusting attitudes swearing , especially when kids were around

location, rooms and facilities in the room, good in restaurant, parking

wifi doesn't work.

we booked for us couple and 2 kids under 2 years

very noisy, kids was running loudly, screaming, ok they live there,council families, but what about the other

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

the staff were really friendly and helpful and the bar was well stocked and staffed, always a bonus

prices in the bar were stupidly expensive

we loved the room and the breakfast

throughout our stay when we had a drink in the bar and at breakfast staff were first class

the availability of a spare toothbrush, hair dryer and iron. and breakfast is included.

location, with stunning bedroom, easy check in, great pub next door for complimentary breakfast

coffee machine at breakfast was broken, but we were told in advance, so not a orobkem

honesty bar is a nice touch, breakfast was delicious

at check-in , in restaurant and the bar were all lovely

breakfast opens at 7

bar area is quite limited, there may be more bar facilities when hotel is busy

we really enjoyed our evening meal from the bar menu

breakfast was amazing, great choices and well made

customer service location hotel & grounds were lovely breakfast excellent

by the noise of someone cleaning the bar area around 5

however i didn't like the bar area was a bit working man's club and didn't suit the test of the hotel

location, cleanliness, staff, food, swimming pool and bar all excellent.

i love this hotel and the use of swimming pool,

the wellness/spa facilitieswas also great

pool and spa fab and loved the jacuzzi

big plus is the secure parking

lots of kids running round in breakfast room

little dated and we was quite a walk through the hotel with 2 young kids but wasn’t a huge issue really

piano in lobby with kids making a racket

location was great. staff were really friendly and helpful. they were lovely with the kids.

playground facilities good for the kids

we were having a bit of a break from the kids

45pm and kids playing on

was lovely spacious room for 4 of us (2 adults, 2 kids)

house, had a very warm atmosphere the bar staff are very friendly, hockley house didn't have lots of staff

pub is lovely & very handy for the golf course where we were attending a function

the best supper we’ve had all year, bar none

room was a little noisy in the evening but this was probably to be expected above a bar and dining room and not s problem during the

decor and furnishings were modern and attractive both in my room and the bar and dining room

very good breakfast and excellent dinner

facilities, we had suite 3 rooms, lounge/kitchen, double bedroom and excellent shower

breakfast was included and couldn’t be faulted

the breakfast in the morning was exceptional, and had a great variety of options available to choose

lounge area of suite had nice kitchen

most spots such as the mailbox and bullring) - very friendly team - lovely hotel with a great breakfast

great facilities. nice room, awesome fitness centre including pool and gym. good breakfast

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

no free wifi !

to allow older kids in same room when searching universities as it is an expensive time

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

gym,,was great food was great

gym great, not crowded

loved the hotel bar area

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

the lobby was beautiful shout out to alex in reception who was exceptional and accommodating our late check

room service menu was expensive and there weren't many restaurants nearby.

we were called in the morning to ask if we wanted room service or going down for breakfast

and the room service was excellent, all the staff very polite and helpful i was impressed with your own

room service, great breakfast was amazing

the parking was great, rooms clean, breakfast was nice

location early check in on arrival with no extra charge

breakfast was great, loved the waffle machine and the colouring for thr kids was great as i was on my own with them lots of choice, 2 sets of coffee and juice machines as

literally nothing bad to say about this hotel it even has a gym

breakfast included was lovely, the room was spacious with twin beds which were comfortable

great location, spotlessly clean in all areas very good breakfast, bar service very good.

staff were so friendly and welcoming and even had an easter hunt for the kids to enjoy

had the executive suite), the facilities at the hotel such as the lounge area and the on site bar were great

the gym was not really well equipped, for me i would have liked barbells

wifi was very hit and miss

young kids, the kid section by the reception area was entertaining for them

charging 10 per hour for a late check out wasn t great and tarnished the good service up to that point

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if you order an adult breakfast

shame room service finishes at 10pm?

24/7 room service, had a curry after a night out

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from the city centre

both at dinner and breakfast

- breakfast and evening meal was delicious

tasty breakfast

we stayed in room 4 witch had access to the kitchen ,dinning room, living room and reading gallery

breakfast times weren't quite early enough for our workers but that is not a problem for everyone