added bonus of complimentary breakfast

was brilliant the facilities were good bar open till 2am brilliant for a night cap

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

location, super clean hotel, with friendly helpful staff, with bar and evening meal facility

friendly reception and bar staff

this was booked for our kids not us but they loved it

daughter and her two kids had a room further down the hallway which i didn't visit however after they returned from the

the food is excellent, the staff are very helpful and the spa is wonderful.

we also had use of the gym included in the booking

a sewer outside it, when you opened window ot was the most foul disgusting smell, i had 3 young kids with me and it was not pleasant at all

the food is good and staff are very friendly in the reception and the bar area

the bar / restaurant staff couldn t do enough and the breakfast is cooked fresh - no congealed

excellent breakfast and very comfy room with good and easy wifi access

tv didn't work so had to change rooms couldn't get wifi ud83dude43

ample car parking and the location being just off the motorway, very convenient

room is big enough and clean ,the wifi network is ok also the location is good enough the staff are good

room beds amazing spa a little cold this time but clean food not great but pub round the corner so you can always eat

breakfast was nice meals was priced right

best hotel gym i ve ever seen, too

spa facilities were very good, room was very spacious and airy, staff were excellent

staff were so friendly.very clean.great bar and restaurant.

the bar and restaurant was very modern and enjoyable

size of room, room service available, modern rooms comfy bed

vet clean, friendly staff, 24 hour room service, comfy, lots of parking

vet clean, friendly staff, 24 hour room service, comfy, lots of parking

a quaint property with an onsite bar and restaurant

having to agree to receive marketing info in order to access the wifi is a bit cheeky

to the rear you have a lovely outside area with a pond to sit around or an outside bar under cover should it be raining

signal is poor but the hotel offers free wifi which is good

grounds to walk round was lovely and the staff were freindly and restuarant and bar was nice

fantastic food, both evening meal and breakfast

bar man, full explanation of check in policy, offered us an early check in, asked re food later in

facility , bar was cozy , restaurant was great

great breakfast, friendly staff and lovely furnishings.

from welcome to check out was brilliant real ale in the bar super food great waiters efficient check in clean room comfortable bed great breakfast

and cheerful, clean, well located (for what i needed anyway) welcoming staff, excellent breakfast

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

we had breakfast, lunch and dinner and the food was delicious, very good prices and catered for my rather

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

bar and all food served are great

is a hotel, at the side of a very old golf course in the lickey hills

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

lovely walks close to the hotel that you can take with good views of the city, also close to the golf course

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

nestled in very nice grounds by the golf course

in the pool area from the gym & was very bright, sauna was very small, had to pay extra for parking

paying for parking, not enough tea sugar and milk for more than 2 cups between me and my partner

clean, tidy, rooms with spa and pool and gym facilities great breakfast

the location of the hotel was ideal for our needs and the breakfast excellent

my room was spacious, with excellent wifi, tea/coffee facilities and tv plus the shower room was clean with plenty of hot water

great spa/gym with jacuzzi, sauna, pool and steam room

eggs at breakfast could have been cooedto order(fried).

the gym and pool was amazing too

restaurant and bar area food good and excellent value with kids eat free promotion

fantastic facilities including a cosy bar area and swimming poll & gymnasium

the restaurant and bar was closed due to covid so it’s difficult to judge the hotel properly

thought the bar was a bit vibeless, it felt a bit like a waiting room

to covid the hotel felt very empty and the bar and restaurant was closed which meant we had to drive again to find somewhere to eat after a

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would be open as you

i like the bar and the scenery

to their credit the bar staff quietened it all down once i went down to ask, and apologised in the morning as well

but bar did close promptly at 11

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

there is a separate restaurant area, and the bar has all the personality of a traditional village

a nice cosy bar area with a fire tv and music

hotel was conveniently located for the wedding we were going to and the town of droitwich spa is not far away

but it’s work related we always need early check in which one we have problem all the time

staff were very helpful when booking a taxi and requesting an early check in

service happy staff very clean and tidy breakfast was great kids loved it all so happy

than ensuring people booked breakfast slots in advance to save us waiting for a table to be free nothing

the shower was amazing :) we enjoyed the breakfast which was cooked individually to order

stayed for just one night, our room was on the ground floor near to the bar so it was quite noisy in the evening but was quiet by the time we left the restaurant

breakfast was outstanding and so were the team

breakfast as per the bedroom brochure; maybe more clarity in terms of the restaurant and lounge bar bookings

breakfast was exceptional, i can honestly say the best we have ever had

great clean rooms and bar area

we had a group of 15 adults and 2 kids and they shifted furniture to fit us in the bar on a saturday night - all with a smile

was lovely spacious room for 4 of us (2 adults, 2 kids)

place seemed to be run by kids and there was nobody with any authority to deal with our complaints

in really smooth; impressed by grounds, parking and decor inside the hotel; extremely clean; bar staff and breakfast staff absolutely excellent and the breakfast was superb

breakfast was lovely

my husband took the kids for breakfast and swimming as i was having surgery and he said everyone was very kind and

i would have loved to have used the gym and pool but they weren t seemingly available when i was a single person paying 188 a night

great hotel, but couldn t order room service.

superb spa pool and gym

there's a great pool, sauna, and jacuzzi. perfect if you have had a stressful day at work!

pool and spa fab and loved the jacuzzi

location, cleanliness, staff, food, swimming pool and bar all excellent.

very cheerful helpful staff. lovely dinner and excellent breakfast. ev charging worked well.

i love this hotel and the use of swimming pool,

breakfast was superb. it was a 10 minute walk to the station.

staff brilliant and very helpful. breakfast ace

no dinner available and bar closed at 10 pm.

very friendly staff, a comfortable room and a delicious breakfast. i couldn't ask for more.

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

great value for money nice bar and restaurant

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

we was even allowed to take our drinks from the bar to our room in the evening

i needed a late check out and that was no problem which really helped me out as i had a young child with me

poor wifi, fitness centre now gone

wifi was really flaky

great location for what we needed, plenty of parking.

clean,99% staff helpful,pleasant. food good. good parking. comfortable rooms

stayed for 3 nights, although we go there 3 times a year to get away from our grown up kids

the bar was excellent with tasty food

the bar and food was excellent will definitely stop here again also a very large car park

bar area was exceptional also

it was a saturday night and there was an event on in the bar/function room which was friendly but busy and we worried about not being able to sleep

the bar was very lively when we arrived but didn’t disturb us once in the room

the bar area was lovely with a piano and plenty of drink choice

we stayed only one night as we were with kids and tired after long travels

the place is really good and we like it. kids love it and the people are nice, too!

a shame the on-site bar isn’t allowed to be open at the moment on my last stay the full english was very

bed very friendly staff big room good for the money bar if want a few drinks and chinese over the

arrived at 9pm) and had to get someone to make it up for us,

located in just the right spot for us to watch our son play in the trilby tour at the gaudet luce golf club

sofabed for kids not made up prior to arrival

we ordered pizzas as room service as we arrived late and these were brought up hot and were decent

staff mega friendly and helpful, food amazing, breakfast wonderful, parking a breeze

a minute walk from dorridge station! very nice breakfast and all staff are nice to us!

room was so lovely and comfy and in difficult times they went out of their way to supply breakfast in the room

comfortable room, nice bar and restaurant and all the staff were welcoming and friendly

no extra charge for room service from bar

great location, bar and breakfast

the ev charger was great too

chose this place for carparking and wifi

the pool area was a little crowded on occasions.

the food, shower, light bulbs blown, room service inadequate.

the swimming pool is a great size but not for kids in my opinion

breakfast is tasty and lots to choose from

a huge bath, the manager was very friendly, unfortunately we were too tired to get down to the bar but it looked very nice

the breakfast was great

lovely bedroom and fab jacuzzi bath breakfast excellent quality and great choice

the bar had a great vibe from locals and guests

bedrooms all en suite stayed at the lodge (3 bedroom private villa) lovely kitchen the living room was bit small but cozy hot tub breakfast basket in the room is an excellent (-) at 9:40am my partner went to near the kitchen and talked to one of the waitresses reminding her that we had asked for some white toast (-)slightly disappointing as my omelette was not cooked as i like it and there was a delay in the kitchen due to the number guests arriving to be fed at the same time (-)day, missing lunch, feeling quite exhausted) was told we can only serve you 8pm onwards as the kitchen is busy and we don't have space in the restaurant for you to eat there either (-) the chef nor the kitchen opens until 8am meaning we had a stressful breakfast

bar area could do with a little updating in comparison with the rest of the hotel

no safety mechanism so ended up getting burnt light fittings were dusty room windows not clean wifi was poor all these points were raised at checkout and was told they would be followed up,

the grounds were beautiful. the breakfast and staff amazing. the staff could not do enough!

lots of free parking

was a bit dated, wifi reception wasnt the best

room service, big room, very helpful staff and very clean. great location

had a fantastic stay. lovely staff, great facilities, excellent location and a fab breakfast!

wifi was also great throughout the

comfy bed, good wifi, lovely clean bathroom, short walk to the station, good neighbourhood.

plenty of car parking and brilliant wifi

wifi superfast which is vital for work

notified about the 3 charge for room service until the second night using it which was slightly annoying but sorted it out

wifi was poor - very low strength and spasmodic - definitely needs improvement.

car park, large room with smart tv

nice and simple check in and bar staff nice a chatty

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

i had a tired room that was cold and the wifi was just not good enough (kept dropping out). (+) both the desk and the wifi were good (+) contrary to other reports, we found the wifi to be pretty good

bar and restaurant are lovely, ceiling in bar is full of hundreds of wine bottles

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

5 charge for room service

friendly staff, very clean and modern hotel. parking facilities were brilliant

breakfast was really good, the room was clean and the room service was good

oh and free parking too

staff, parking and location

experience staff extremely friendly breakfast was amazing and not like your standard hotel breakfast

the room we had, which had everything we needed and more and the breakfast there were great throughout ours stay

when we arrived at the hotel kay had arranged early check in and was just so friendly, welcoming and

cleanliness and facilities. ev charging points are a bonus

hairdryer in the room spa was horribly noisy with kids and teenagers jumping into the pool and splashing

poor wifi

wifi sign up process is quite long no lift, it could be an issue in case of big luggages

very convenient for visiting knowle. free car parking.

bar closed at 12 midnight

and the staff are friendly- it s good value for money, conveniently located and there is ample parking

superb breakfast from sam - awesome french toast with fruit and creme fraiche

the breakfast was excellent,

breakfast was amazing

the breakfast in the morning was exceptional, and had a great variety of options available to choose

breakfast was included and couldn’t be faulted

no one at the bar area every time we went, with no one around, we had to pay at reception

the bar could have a better range of drinks, there were no non-alcoholic options for example

plus a lounge, a bar and food available

staff were friendly, and reopened the bar for us so we could have a drink when we arrived, although there was not what we wanted to drink

the dining room and bar were open until late (although i didn’t need to use it)

breakfast is next door in the bar, the food was delicious and the bar again very well presented

you need - including a pub next door where they provide a great dinner option and a beautiful breakfast to set you up for the day

are so attentive and friendly i had a meal in the bar and food recommended by the barman was outstanding quality will definitely stay again

coffee machine at breakfast was broken, but we were told in advance, so not a orobkem

went for a few drinks in the evening and breakfast the next morning

location and free parking very helpful staff

didn't like that the wifi didn't connect

kids running unchecked around corridors

better wifi signal would have been handy but i have no complaints

i am very upset that i had to put my kids through this which was supposed to be a holiday

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

sadly we came down for breakfast too late and missed out on our much anticipated full english - entirely our fault - but

beautiful rooms - lovely breakfast - very friendly and helpful staff

room was very comfortable, breakfast good, staff friendly and meals in the evening good quality and convenient as country

lovely accommodation. great room. friendly staff. breakfast was excellent.

the quality of both the evening meal and breakfast was outstanding

and clean, very spacious with good parking facility

little dated and we was quite a walk through the hotel with 2 young kids but wasn’t a huge issue really

most hotels cover room service orders whilst in transit

room service menu has improved and i had one of the pies - delicious and good value for money

breakdown buffet was great and kids are free

great gym, great breakfast

comfy bed and spacious room - plus my daughter delighted with her kids bag of activities

restaurant food menu is room service with table at best

the room was abit cold for us especially the kids

paid-for wifi.

rooms were large, spacious and clean and there was ample parking

i had room service and the food was amazing

beautiful setting, lovely big comfortable rooms, nice staff, plenty of parking.

location, venue, room, breakfast

breakfast was very nice as well

i asked for late check out unfortunately couldn't extend the booking

a little late to check out (5-10 mins) and the staff were rude about it and bluntly refused a late check

the icing on the cake would be a pool, sauna and gym

everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with good food thank you for everything and much success in the future

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with good food thank you for everything and much success in the

great bar with friendly locals

wasn’t far from the city centre and ghetto golf which was our planned weekend

the customers in the bar were very welcoming

staff were very helpful, the whole place was very clean, the room, the bar area and even the outside area, even the toilets in the bar area, the breakfast was very

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new and the

residents bar very

a nice cosy room. a loverly kitchen with everything including a big tv

staff facilitated an early check in

early check in weeks before the trip, arrived at the agreed time to be sat waiting outside over two

the wifi was good, the host was nice, free parking

breakfast was available in the morning, and there was also a gym that is open 24/7

plus the wifi helps a lot in case one has a poor network

requested a room for 1 adults and 2 kids room was tiny with just the 1 double bed, bathroom wasn't very clean either, staff were

24 hour bar and late check out at 3

great staff, good quality price wise , small practical gym included

long queue at bar for a while.

the breakfast was amazing

i love this place ,kids enjoyed every bit of it

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

breakfast. bedroom was spacious and bathroom was lovely.

com) and the reception in the hotel isn t great, but it once connected to wifi it was much better

room service breakfast at no extra charge

the top floor bar with it's dj in the evening were a great touch

the wifi reception not that great had to use my mobile data

balcony was unreal with the view and everything and everyone was so freindly and even got room service

i tried many times to call room service to order a snack but the call didn't get answered, this was rather disappointing but

expensive parking, room service difficult to contact and poor value for money.

location was fabulous, but expensive room and breakfast was not included.

the lobby smells of figs and always looks smart and there s a great area for kids to play without making the rest of the place look messy

offers parking with many benefiting facilities including sauna and gym

the stuff at the bar lack customer service skills

location, rooms, breakfast and staff hospitality

breakfast was amazing

cost of the room service then they ade a service charge of five pounds was not happy the burger was 17 pounds

room service options but no directions on how to order.

very engaging and were very good with the kids

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely ok

late bar

staff and cleanliness and late check out

bar across the road doesn’t close till 3am so you can hear the music from there but it not that

no room service

the same guy served us in the bar for drinks when we got back and ran the bar on his own, a real credit to the hotel

access to the gym necessitated a visit to reception before obtaining access but this was not a major issue and if

bar was also lovely

i tried to reach room service and the phone just kept ringing out, even after trying 5 times

possibility for early check in we arrived at approximately 8am couldn t check in until 3

were welcomed amazingly by every staff member, from reception, to bar staff and breakfast staff

free wifi was a bonus

plorers pack with puzzles and games and a cookie as they left breakfast)

a huge shoutout to shesh, ashley, and patrycja, on the day and night shift at the bar and restaurant you all are amazing

candy cane for the kids

perks such as fresh fruit and some chocolates and candy floss really went down well with the kids

tv with youtube, netflix etc, free wifi, free gym

clean, quiet and gym

room, breakfast, gym, friendly and helpful staff

the spa hot tub wasn't brilliant but it's a minor quibble.

early check in was excellent, room was nice and large with good facilities

but hey i wanted an early check in [2pm] so i was happy that 234 was ready for me

drinks selection and mini bar and room service prices could be improved upon as we would have used more if discount was

afraid i can't remember the staffs names but the bar staff young guys was amazing and the young black gentleman who work at night i believe soon to

great place and desk guy was sound and bar beside great crack in station bar very friemdly

mostly everything, couldn't fault the hotel.except for the bar closing early.

excellent value for money. great location and bar staff friendly.

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

bar at the bottom didn't have very good beers

breakfast was great and very generous

the bar meals we had were delivered promptly and were delicious, as was the buffet breakfast

nice colouring packs for the kids nice big breakfast with lots of variety clean location great

restaurant and bar area was good, we had evening meal and drinks which were reasonably priced

we arrived in birmingham at 12 and the hotel were able to accommodate an early check in for no extra charge

wifi was very good and the room was nice and warm

kids has no pool access hopefully you will get one in the future

enjoyed the pool & spa great view from room

clean , quiet, great security, food, staff, location, pool

the spa is a nice, relaxing area

no remote for tv, had to ask, menu for room service, but no phone to

no room service, no cleaning,

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service must be blind

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service available

room service breakfast was delicious, but wasn t as i d ordered

the wifi cut out every so often but not enough to really annoy me

mum and i) to watch the world cup match at

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

early check in.comfortable beds.

staff and when i requested early check in i was very pleased with the fact that on arrival at 9

room service menu but don't serve

95 @ head, kids eat free

wifi was excellent, room clean, bed amazingly comfy, great sleep, tele decent with sky sports

breakfast for kids

wifi not so good.

i had a gym on my floor which was well equipped

best location, high quality linen and amenities. nice gym, friendly staff, very nice breakfast.

the breakfast is very good , nothing is cheap it’s all quality and the staff are very good

sonya served and attended us superbly to avery good start to finish breakfast

gym is open 24/7