location; joyful pool, sauna and jacuzzi; comfortable bed; lovely shower; friendly and helpful staff; tasty

hotel great location wonderful breakfast and spa facilities extra comfy bed big room great

good wifi

didn't like the fact that there were no scrambled eggs for breakfast but i was told you may be able to order it directly from a staff

that said the wait and bar staff are nothing short of perfection in quick, easy, and friendly service

the bar meals too were very good

nice atmosphere in the bar and restaurant

lovely restaurant area and bar area

staff was great ringing me that our dog was crying in the room we were only in the bar as wasn't sure if we could take her in, and didn't want to go too far, we thought she would

the restaurant and bar are great too

bar was very busy in the evening (it was a saturday) and we found it a little tricky to get served

early check in & an upgrade to a suite, we were met at reception before parking the car

we had an evening meal and breakfast

location bar breakfast room

only limited parking spaces.

on river bank, a stone's throw from the cathedral and city centre, lovely staff, excellent breakfast

breakfast was good quality and plentiful

to say anything could be better but if pressed i’m not a fan of long life orange juice for breakfast

u have access to a nearby gym) - but i did have a very delicious breakfast

i didnt use the bar or restaurant so unable to comment on that i would stay there again if i'm in the

thoroughly enjoyed the room service

resturant and bar with patio seating

wifi was poor - very low strength and spasmodic - definitely needs improvement.

we arrived late after sitting in a traffic jam after an accident on the m5, even to keeping the bar open for us to have a very welcome drink

room, clean and a lot of space, breakfast was lovely everything you could want, staff were very

with our dogs - spent the evening in the heated tent eating a delicious meal (i had sea bass) and kids played out back on playpark / football (+)was clean and had everything we needed, could even help ourself for more hot chocolate for the kids (+) i was with my family, two kids, 2 and 8 years old, and my wife, and we were very comfortable (+) and finally, they have an amazing kids play area with slides swings, sand out and bouncy castles (+) the kids loved it and so did we

wifi was poor in bedroom.

the bar and restaurant along with the staff and locals all very welcoming

place and the staff very willing to help and even facilitate an early check in as the wedding we were attending would see us back after check in closed

lovely atmosphere in the bar / restaurant

sadly we came down for breakfast too late and missed out on our much anticipated full english - entirely our fault - but

great bar and restaurant

arrived at some dinky little watering hole with a few oak tables scattered round a old-fashioned bar and a few sleeping dogs

lovely accommodation. great room. friendly staff. breakfast was excellent.

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

staff that couldn’t do enough for you, bar and restaurant full of character, been there three times and will definitely be going

our room was continually banged by other residents when passing through to go down stairs to the bar area

i had a tired room that was cold and the wifi was just not good enough (kept dropping out). (+) both the desk and the wifi were good (+) contrary to other reports, we found the wifi to be pretty good

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

clean and spacious room - very friendly and welcoming team - lovely breakfast - all in all a great place to

great value for money, breakfast was a true

clean rooms, great bar & restaurant

room was clean and comfortable, the bar area and restaurant area was lovely, the food was excellent and the whole staff were friendly,

the decor and ambiance of the restaurant and bar area

the rear garden was lovely and enclosed great for the kids

only thing i missed was there was only the formal dining option the bar meals were no longer available

breakfast was spot on

wanted to order room service but felt walking downstairs to sort defeated the object

receptionist was really pleasant and helpful as were the bar and restaurant staff

bar staff were just as friendly

to a long day, we arrived late but still had an excellent meal in the bar after 9pm

breakfast good staff very good grounds very nice general good feel

place had meal in bar it was fabulous breakfast fantastic bedroom spotless and staff so

i received a room upgrade and a late check out

we are not into golf but if you are the attached course would probably appeal

beautiful pool and spa facilites

details as they surf the web) but the place is nice enough and relaxing (when there are no kids screaming around the pool)

pops which was great for a very adult hotel) tasty fresh croissants and fresh fruit which the kids loved dipped in nutella

location excellent parking and ev charging facilities good gym & pool space great value for

loved our stay and didn't want to leave great late bar ment we could come back and enjoy a drink before bed bar staff lovely

very warm welcome on arrival and excellent breakfast

delicious breakfast

location. breakfast. friendly staff.

double bed was dreadful tho & kids adjoining twins weren’t much better

bar man, full explanation of check in policy, offered us an early check in, asked re food later in

there is ample parking, the rooms were comfortable and breakfast was very

the breakfast was exceptional. the service was exceptional too.

staff was very welcoming. nice surroundings. very clean good breakfast

breakfast was good quality but the best thing was the excellent staff who were far nicer than most

very comfortable room. lovely breakfast. smart surroundings. free parking. helpful staff.

good service for breakfast and lunch and garden bar secure parking

everything was excellent from the moment you booked in pleasant staff and parking on site

very friendly staff attentive. good menu friendly bar also.

beautiful rooms. lovely bar area. in the heart of pershore

to their credit the bar staff quietened it all down once i went down to ask, and apologised in the morning as well

a nice cosy bar area with a fire tv and music

but bar did close promptly at 11

there is a separate restaurant area, and the bar has all the personality of a traditional village

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

the staff in the bar and restaurant welcoming, friendly and very efficient

great (own brewed) beer and food, with breakfast particularly welcome

a great old fashioned pub, with a bar and separate dining area

breakfast was superb. room was spacious, nicely decorated with ample storage / wardrobe space

the room was very clean and the breakfast was all fresh

sofas could really do with refilling both in the room and bar area as they were hard and quite uncomfortable stayed on a weekday and bar and reception etc

i like the bar and the scenery

the restaurant and bar was closed due to covid so it’s difficult to judge the hotel properly

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would be open as you

thought the bar was a bit vibeless, it felt a bit like a waiting room

also had to go to the kitchen to request butter and salt on the table

- breakfast and evening meal was delicious

tasty breakfast

- full english breakfast could have a little more on the plate

nothing! great location great parking great room very friendly staff breakfast was great

close to amenities for food and free parking too

i paid an extra 10 for a late check out until 1pm

comfy beds and warm welcome free parking nice roo.

easy accessible and good parking

spacious ensuite room, entirely up to days inns standard, and easy parking outside

failed to come on in the morning, and you could see the condensation in your breath in the kitchen and double bedroom in the morning-it was that cold, and as a result it also felt damp

i'd also have appreciated a bar of soap, as opposed to hand wash and shower gel

great location, nice bar staff who showed us to the apartment.

the family, very spacious for the kids having their own room and the separate living room and kitchen

excellent apartment with kitchen making it a very restful stay

pool, gym area was awesome clean, spacious, relaxing and welcoming

family friendly, board games and a pool table as well as the swimming pool to occupy the kids with after a day out at the fantastic

wifi. i couldn't get my e mails and i also needed to go on aol and this was also blocked

swimming pool. grounds. car parking. wifi. friendly staff.

pool closed on monday morning

there was space to park near reception to drop of bags before parking the

carpet in the room. skipped by room service. average cleanliness

there is ample parking, and it is complimentary

taken and delivered at great speed room-excellent dinner-rather overpriced i would say, also room service and bar meals not available during stay due staff shortage

very good gym

good all round experience, gym, sauna etc

only suggestion would be for the pool and gym to be open later then 8pm at the weekend (last entry 7

breakfast excellent, the lids covering food very heavy room comfortable and warm and clean.

it’s unique style (not generic) homely feel. nice dining and bar decor. friendly staff.

festival the reception staff gave chocolate to him then we went and enjoyed the swimming pool facilities only to arrive back at our room to lovely helium balloon being delivered

place was really nice, the staff were so friendly and helpful and the breakfast was delicious

great food good bar nice breakfast rooms better than any hotel i’ve stayed

ringing tone on the phone in the bar was too loud we could hear it in the room also the breakfast finished to

the restaurant and bar area were lovely and cosey and felt really comfortable

breakfast was super excellent

everyone we interacted with from reception to the restaurant and cocktail bar were so friendly, knowledgeable and full of great recommendations - shout out to harry for

lots of free parking

the grounds were beautiful. the breakfast and staff amazing. the staff could not do enough!

plenty of parking

my daughter & her husband were with us from japan as both husbands were playing golf at blackwater not far away

'block'

very clean unfortunately the bar and restaurant was closed

very clear that the restaurant and bar wasn't open before we arrived

kitchen/lounge is a great addition

great staff with a quick check in kitchen is a geat bonus i booked a twin by mistake and they moved me to a double

there was free wifi available throughout the hote which meant that the lack of signal was not a problem

breakfast was brilliant - although the portions are a bit small

has ev charging points which was a bonus

location plenty of parking good clean room and good space in the bathroom

room service is prompt and the staff are always friendly and professional

ease of parking made the whole visit totally relaxing

location very clean great value for money late check out very friendly and helpful reception

our bedroom was large with a view of the golf course, a super walk in shower, tea and coffee tray

extremely comfortable bed and fantastic spa. lovely views from our deluxe room. parking great

was so much more than expected perfectly cooked pool and spa was fabulous friendly staff beautiful location would deffinatletly recommend and go again would

shame no pool

the hotel had a gym, which even though small was adequately equipped for my needs

the food is excellent, the staff are very helpful and the spa is wonderful.

being able to use the spa pool, sauna & steam room as a guest at the hotel is a bonus

easy parking, peace and quiet. comfortable, clean. friendly staff, very accommodating.

breakfast was very good, considering the current pandemic

breakfast could have had more choice maybe a choice of eggs rather than just scrambled and possibly

friendly reception and bar staff

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

full english breakfast bar plus fruits, cereals

lost internet connection when bar shut @ 11 pm

decor and furnishings were modern and attractive both in my room and the bar and dining room

room was a little noisy in the evening but this was probably to be expected above a bar and dining room and not s problem during the

very good breakfast and excellent dinner

breakfast was beautiful

great parking and brilliant that you have ev charging

and keep fit fanatics walking straight in to the bar (jacksons) swimming in sweat,stinking of body odour, sitting down where people eat food

good price and the very helpful staff in the hotel and the bar :)

they are refurbishing some areas and the bar and eating place for evenings was unavailable during our stay which was inconvenient

allowed us an early check in to change for a wedding and lovely location for a walk into town in the morning

we had a wonderful meal in the bar and enjoyed drinks after

car parking, efficient staff, pleasant bedroom and quiet.

loads of parking availability, only one upper level floor and great size room.

excellent quality for money, this is my 4th time returning, staff are polite and ready to help, gym sauna and steam room all on site, will be returning again with my

very good room service and friendly

parking on site

wifi signal in the room i was in was particularly poor and i had to give up on it after a while

friendly staff central location with excellent parking

breakfast was delicious and the dining room very clean

was comfortable but a lot of noise from kids running about upstairs and doors slamming

good wifi

bar food, 2 for 1 offer and another 20% off if residents was fantastic value

of the young bar and kitchen staff felt under trained or supported and this came through in how they conducted

parking was ample, the food was good and extensive choice, check in easy

you travel with two teenagers the instantly want wifi

like the spa the swimming pool and the golf course,the breakfast was very nice the bar food was

nice breakfast

pool busy.

everywhere smelt amazing, whole building was kept toasty, free parking which is rare

the hotel was a great location to drive to cadbury world

we had breakfast, lunch and dinner and the food was delicious, very good prices and catered for my rather

in was effortless, sofa bad already made up for the 2 kids

breakfast and bar food are

bar and all food served are great

was quaint, breakfast and bar food fantastic

fast times / wifi password)

no complaints at all . parking may be tight if you arrive late but we found a space ok .

st) wifi required logging in to facebook and then being granted wifi access from there

a little more information in the room

parking was a bit of a problem but not much the hotel can do as it s a very old building and

wonderful to be able to take your dog into the bar area

excellent parking and a warm welcome from extremely courteous staff members who were ready to help

plenty of parking, staff always cheerful and helpful

superb breakfast

lovely cosy inn, easy parking and the staff were very helpful, great breakfast.

lovely walks close to the hotel that you can take with good views of the city, also close to the golf course

so handy situated in a country park with some beautiful walks and also handy for golfers having a small golf course available

comfortable nights sleep, very quiet and the golf course is great for a morning run.

clean hotel, friendly staff and just a 1 minute walk to a golf course and tennis courts

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

nice friendly staff great xmas dinner lovely atmosphere. clean rooms. free parking

thw wifi was poor in the bedroom.

location close to town centre, with free parking at pub

atmosphere in the bar and good food

lovely big car park so easy parking and lovely comfortable rooms

the food was excellent and although we asked for a negroni and they didn't have campari, the bar manager made an excellent alternative with another bitter

the bar and restaurant were great and the staff really friendly.

please be aware about the noise from the bar below but nothing major.

easy access after the bar was closed (a pin pad on the gate)

courtesy staff, clean room with all the facilities. choice of eating in bar or restaurant.

room service breakfast made for a relaxing start to the day

the bar service was excellent also an good selection of beers and bar snacks

free wifi and car parking was great

- there was no room service

car parking is excellent

room was very good, looked newly refurbished. the breakfast choice and resulting meal excellent.

from all members of staff was brilliant, room was lovely with lots of extra touches, free parking was a bonus

there was also good wifi to check emails and listen to radio caroline's internet service

breakfast was excellent too

car parking

excellent food, we chose to eat dinner in the bar mixing with the locals

breakfast was delicious everything you could want was available we really enjoyed sitting in the bar with the open fire talking to other residents who has also had a lovely stay there

breakfast could have been a bit warmer

there was always a good atmosphere in their bar in the evening

kind and accommodating staff, they set a table in the bar so we could bring the dog along for breakfast

vet clean, friendly staff, 24 hour room service, comfy, lots of parking

good car parking room at the back so nice and quiet, staff friendly although i arrived late.

location near motorway system; good on site parking; friendly and helpful staff; warm, comfortable building and accommodation; splendid

the food is great staff are bang on and prices are very reasonable room service was sound

very good bar with polite and friendly staff

cold swimming pool, intermittent wifi.

the wifi didn t work

food prepared on site even the biscuits in the room and marmalade at breakfast

didn't help that a few of them worked in reception area, bar , serving evening meals and at breakfast time too, the senior staff were the worst of all

area was great, free parking

friendly and helpful staff and delicious dinner and breakfast

in the morning we came down for breakfast which was offered to be brought up to our room

the staff here from the gm to the reception, bar and restaurant team were all young but extremely professional

the bar and restaurant are lovely, warm, chilled relaxing places to be in with a fabulous selection of

dinner and breakfast was good quality and good value for money

i ate at bar sunday evening and it was quite tasteful

not safe fot kids

the bar and restaurant weren't open due to tier 3 rules

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

did not let me check i'm between the hours of 11-12 i had my wife and 2 little kids with me

breakfast was superb. it was a 10 minute walk to the station.

bar and lovely garden

the breakfast was stunning,

the hotel was also very clean and breakfast was

the breakfast was lovely and delicious however we expected buffet style like other hotels.

with an unsafe atomspshere and weird men walking round stealing drinks and trying to talk to your kids

was bad, kids refused to use it

are rather “echoey” obviously depending on just how many kids parents are allowing to run around and slam doors at midninght…

the bar area was lovely with a piano and plenty of drink choice

window was opened because it was hot and there were warps rushing in from 3am the kids were so scared that they refuse to go back to sleep

great value for money nice bar and restaurant

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

we was even allowed to take our drinks from the bar to our room in the evening

i needed a late check out and that was no problem which really helped me out as i had a young child with me

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

good place to be with kids

breakfast by the log fire and dinner too

excellent service, very clean, fabulous breakfast

breakfast was served between 9:00 and 10:00

breakfast was delicious, with plenty of choices from sweet to salty

night at the bar downstairs, a boy worker obviously wanted us to leave the bar even though we bought a pint as

breakfast, buta little short on staff this time tables weren't cleared so sat in main bar where tables are not set out for breakfast, only one young man doing his best to serve everyone

great atmosphere - very cool and friendly. bar billiards a bonus!

also bar staff excellent

very flexible with the late check out!

the staff was friendly and accommodation. the bar service was excellent too!

enjoyed the meals, the pool, and the lovely common areas

the wifi kept cutting out in the room

kids not being able to use spa

food superb. service exceptional. lovely warm swimming pool, valet parking. good little gym.