breakfast was good, but portions were very small, as was the case with porridge - need to address

also had to go to the kitchen to request butter and salt on the table

cooked breakfast was wonderful

everything, room was great. staff were superb and friendly. breakfast and service was very good.

lovely breakfast lots of choice

nice bit of green space behind the hotel and services for dog walking and for kids to play

tidy, easy parking, friendly helpful staff and my request for a downstairs room was

ample parking available, and nice room with comfortable bed and ensuite bathroom

easy accessible and good parking

access off / on the motorway free parking and next to a number of amenities that sold food /

parking is ample

beautiful rooms. lovely bar area. in the heart of pershore

i needed to amend my booking from two nights to one and add late check out at quite short notice and this was done quickly and professionally with no extra

staff are so helpful and friendly, my room was excellent, comfy bed, the evening meal in the bar was very good and the breakfast is one of the best i have ever had in a hotel

very comfortable room. lovely breakfast. smart surroundings. free parking. helpful staff.

room service food was poor

the pool was very clean the breakfast was superb and the staff were on hand to

the free parking to the easy check-in, everything was perfect

gym and pool great, especially as we missed the peak times and not too many children

free parking with plenty of spaces

location of the motorway is excellent very nice spacious outside areas, prefect for kids

you can't fault it from the excellent staff, cleanliness, incredible large room to the breakfast

wonderful to be able to take your dog into the bar area

barry was the perfect host and all of his staff were very hardworking, very friendly and welcoming

that the bar area closed early

the lounge and kitchen are roomy

flat had absolutely nothing, not even tea or coffee but the bar staff gave us some tea bags and instant coffee

great location, nice bar staff who showed us to the apartment.

it was really nice rooms, kitchen.

noise from the bar below was a bit of a nuisance as it went on longer than expected, but discovered it was a

we nearly didn t get a parking spot at the back of the hotel.

meals we had was cooked to perfection and it was lovely to eat in the atmospheric restaurant bar without loud music

breakfast was plentiful and delicious

and quiet in the room, friendly bar staff and good ambience in the bar/restaurant

we didn't have breakfast, but did use the bar for a drink and that was nicely furnished

lovely big car park so easy parking and lovely comfortable rooms

friendly good location with parking pubs shops food within walking distance will stay here

bar for the size of the place so quite crowded around the bar itself as we were there on a

location close to town centre, with free parking at pub

require to register in order to use the free wifi

room service for late arrivals onrthrough the night

there was space to park near reception to drop of bags before parking the

the gym was out of order and it looked derilict and no spain site. disappointed!!

full english room service in the morning was brilliant, although no toast

wifi was slow

the full breakfast with fruit, sausage, ham, egg, potatoes, mushrooms, beans and of course juice, coffee/tea

location and very friendly staff, the breakfast was piping hot and freshly made to order

not a place for families with kids

the kids loved staying in an elegant manor

parking was brilliant

com the hotel is listed as having a ev charger but this is a private one just for the owner

by the avon and town centre, lovely courtyard and tea room, big car park and easily available ev chargers, good welcome at reception

the staff especially the lady in the bar and restaurant was fab couldnt do enough for us

clean and decorated lovely bed firm and comfortable the staff were all lovely the bar opposite was lovely bar men very friendly and nothing was too much for the customers would stay

breakfast was one of the nicest hotel breakfasts we have ever had and the bar area was amazing especially the dome bar

the breakfast was excellent the service was fantastic everyone was very friendly

breakfast good staff very good grounds very nice general good feel

bar staff were just as friendly

in the bar last night very good nothing was too much trouble for him

breakfast rates as the best hotel breakfast we have ever had

bar and restaurant are lovely, ceiling in bar is full of hundreds of wine bottles

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

staff that couldn’t do enough for you, bar and restaurant full of character, been there three times and will definitely be going

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

i had a tired room that was cold and the wifi was just not good enough (kept dropping out). (+) both the desk and the wifi were good (+) contrary to other reports, we found the wifi to be pretty good

free parking

wifi in the bedroom was not always stable

excellent parking, lovely food

pretty house from the outside, lots of parking space

a young lad on the bar

best breakfast ever, overlooking the river. quiet room and excellent bar staff.

best breakfast ever, overlooking the river. quiet room and excellent bar staff.

we had breakfast which was delicious, although i was puzzled that the kitchen was out of mushrooms so

great bar area, excellent craft ales

on river bank, a stone's throw from the cathedral and city centre, lovely staff, excellent breakfast

lovely restaurant area and bar area

bar well stocked

nice atmosphere in the bar and restaurant

history tour guide said bar area of this pub is the oldest in worcestershire

that said the wait and bar staff are nothing short of perfection in quick, easy, and friendly service

amaizing breakfast - freshly cooked to order

the staff was amazing nothing was too much trouble and the breakfast was superb

loved the rooms, the facilities, the bar and food

early check in & an upgrade to a suite, we were met at reception before parking the car

a lovely location, right by the river… room was excellent, bed very comfortable breakfast was perfect,, evening meal in the hotel was delicious

times) at 8

pool and gym facilities excellent very helpful staff

really pleasant staff. great breakfastl

the staff were friendly, and the gym very well equipped

the bedroom was spacious and spotless. the breakfast was excellent.

excellent service, very clean, fabulous breakfast

breakfast by the log fire and dinner too

breakfast was served between 9:00 and 10:00

karen at breakfast was soooo helpful and friendly. great dining room.

it was also very much appreciated that the hotel sorted us a simple separate breakfast after everyone else as i was running a race early in the morning

good accommodation. lovely food and unusual to see a bar billiards table in a pub these days

very flexible with the late check out!

also bar staff excellent

great atmosphere - very cool and friendly. bar billiards a bonus!

breakfast, buta little short on staff this time tables weren't cleared so sat in main bar where tables are not set out for breakfast, only one young man doing his best to serve everyone

a great bar

comfy bed. excellent breakfast.

only downside for us was how expensive drinks were at the bar - we did expect prices to be high but not as high as they were

loved the views and the history of the hotel and grounds parking superb and free

the bath in the room was lovely too and we had all the amenities we needed and space we needed

big spacious clean room and good room service. friendly and helpful staff.

we only booked the hotel for the kids to have a swim on our weekend

very clean and comfortable room friendly helpful staff in all areas easy parking

staff were really friendly, spa was lovely with wonderfull treatments and i'm told the golf course was very good

wifi was a bit choppy but reception worked hard to resolve in less than 15mins so not really an

location, great parking, impressive building, parrot in the bar/ restaurant area (behind the coffee machine, if (+) lots of parking available (+)plenty of car parking and brilliant (+)food was good, staff were friendly, very good parking facilities the grounds have potential to look spectacular especially around the pond area (+) plenty of parking, the staff were nice (+)of parking, countryside location (+) free parking is also an advantage with plenty of space (+) great parking (+) a big event took place and staff saved a parking spot for us by (+)location close to the m5, with adequate car parking space

notified about the 3 charge for room service until the second night using it which was slightly annoying but sorted it out

wifi was poor - very low strength and spasmodic - definitely needs improvement.

bar staff were

the wifi didn t work very well

and helpful staff clean and confortable excellent facilities - pool and spa central location in broadway lovely courtyard area as well as a delightful garden to

nothing not to like. we were lucky to get last table at breakfast both morning.

had a first class meal in the lygon bar & grill, also ended with a macaroon and fudge congratulations plate

parking was fine, pool and facilities were brilliant

good location , excellent staff, very good breakfast .parking .

was clean and had everything we needed, could even help ourself for more hot chocolate for the kids

the bar and restaurant along with the staff and locals all very welcoming

the bar was also very nice

wifi wasn't great

plenty of parking in the car park and even a little community shop next door

but bar did close promptly at 11

there is a separate restaurant area, and the bar has all the personality of a traditional village

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

to their credit the bar staff quietened it all down once i went down to ask, and apologised in the morning as well

a nice cosy bar area with a fire tv and music

food, room, downstairs space, terrace, bar and really friendly but human staff you could properly chat to

the sitting room, bar area and dining room were gorgeous

no room service or lunch or dinner facilities at the hotel

and hers sinks and showers, roll top bath in the room, the breakfast was sublime and we even had room service one morning

bar - we could help ourselves to the amazing selection at the bar any time

price of drinks at the bar were quite high, so lower prices would be much better

clean, comfortable, and the breakfast was awesome, you get the use of a gym and swimming pool, 5 mins walk from hotel, the pool table in bar area is free to use and it only cost £67 for

complimentary breakfast 24 hour bar central area

breakfast was great! gym was fantastic! would stay again if i'm ever in town

i stayed with family and the kids enjoyed the stay , delicious breakfast

lovely welcome. comfortable and clean from the bar area through to the rooms.

room was clean and comfortable, the bar area and restaurant area was lovely, the food was excellent and the whole staff were friendly,

the bar and restaurant area are nicely decorated and hospitable

lovely bar and restaurant

superb staff. excellent breakfast. very clean in all areas super comfy beds

nice big rooms, spotless clean ample parking

no full bar but this was being updated

my phone did not find the hotel wifi at all in my room but my laptop connected just fine.

it is old, outdated and the gym is a bit of a joke and a heath and safety hazard with the matting not fitting properly

shut, gym shut - no information received given a room that wasn't ready, 2nd room had an infestation of

the information about the hotel including the wifi password were in an envelope in the room that i didn t even look at

room service was non existent and when it was available, it was very basic with not even a quick

additionally, no onsite bar or room service

no restaurant, no room service, but minor issues from my opinion.

e pantry app was a non-starter) made it feel less like a

the hotel managed to totally mess the room selection and upgraded up so the kids rooms were substantially better than ours and although charged for the upgrades i am pretty

were amazing,very helpful, early check in organised for me on arrival,great service,nice food,great location, top class all

loved the bar in evening the staff were fantastic, attentive and made great cocktails

the bar is awesome

the kids bed was way too soft so my son ended up sleeping on the sofa

we had a truly scrumptious meal and breakfast at the hook

only thing i would change is to have more on the list for room service besides just pizza

food at the hook restaurant is fantastic and the the lounge and bar areas are both very nice places to be for a drink, or some food too

would love a small pool/jacuzzi and other spa facilities

room service choice and quality is appalling

and helpful, parking was very straightforward, bed was very comfortable and the early check in/late check out was very convenient

were friendly and helpful, parking was very straightforward, bed was very comfortable and the early check in/late check out was very convenient

£10 for parking for 24hours £10 early check in £10 late check out

£10 for parking for 24hours £10 early check in £10 late check out

we asked for late check out but this wasn't passed onto the housekeeping team so they were trying to get into

hotel was amazing, was afforded early check in and free room upgrade

i wouldn't really recommend the hotel to be a place to stay with kids- there are a lot of stairs and no lifts and with a lot of luggage it was an extra stress we

), equipped with free coffee and a great selection of wine to buy from the minibar

despite being on the ground floor next to the outdoor bar and music, it closed at a reasonable time and then was very quiet and cosy

staff were very attentive we got upgraded to luxury suite, the kids loved it

m5, comfy room, lovely breakfast with plenty of choice, friendly efficient staff in reception, bar and restaurant

the food menu was ok, but could have a few more choices for families with kids.

location gym swimming pool they have car park plenty of shops nearby should you want to eat out.

clean and spacious with a great gym and friendly staff.

we especially love room 104, it’s ground floor level, close the the leisure facilities, bar and restaurant

the bar was good, and the service from the front desk was excellent

the staff were so friendly and the drinks selection in the bar was

we were not able to do this, even though we we told we had wifi in the room

reception staff very helpful and accommodated a late check out for us

wifi wasn t great. i had a few online meetings and had to use my mobile phone hotspot

allowed an early check in

the breakfast was stunning

room service very accommodating

told us the dinner menu was in the room which we found disappointing only to find out it was the room service menu, she just wasn't helpful at all, no smile on her face either, the receptionist

also the telephone did not work so we could not call reception or room service

spa was great, had an awesome facial and ba k massage using elemis products this was amazing the

everything else especially the pool and spa facilities

room service for breakfast was also available

kids fun hour in the pool

room service was prompt and professional

venue and the spa were amazing

we enjoyed the spa however the pool and jacuzzi weren t warm at all and so not that pleasant to go in

food was super. spa and swimming pool excellent and extremely clean

the spa is really outstanding

breakfast, venue and the spa were amazing

wifi password, which door to use when main door to pub is locked

staff were super nice and the english breakfast we got each day was great

breakfast included which was delicious

no real complaints. wifi a bit unreliable.

the wifi was a bit hit and miss but moving around the room

please be aware about the noise from the bar below but nothing major.

easy access after the bar was closed (a pin pad on the gate)

courtesy staff, clean room with all the facilities. choice of eating in bar or restaurant.

bar area great with log fire and food was great too

the food was excellent and although we asked for a negroni and they didn't have campari, the bar manager made an excellent alternative with another bitter

hotel, friendly staff, good food, great breakfast, good size comfortable bed, decent shower, good

room was very good, looked newly refurbished. the breakfast choice and resulting meal excellent.

love this hotel - great lounge space, lovely bar and dining area. excellent dinner and breakfast

the menus at the bar and restaurant were very good and our meals and drinks were excellent

a cool building, room was awesome and enjoyed the bar area downstairs

breakfast was delicious everything you could want was available we really enjoyed sitting in the bar with the open fire talking to other residents who has also had a lovely stay there

the breakfast was delicious with plenty of options, would 100% stay again and recommend

very kind and accommodating staff, they set a table in the bar so we could bring the dog along for breakfast

vegetarian breakfast was very good, better than usually offered.

breakfast excellent. room comfortable town very interesting

she served me in the bar and took time to have a chat

sofabed for kids not made up prior to arrival (we arrived at 9pm) and had to get someone to make it up for us,

no wifi code or fire escape route visible in the bedroom

receptionist was really pleasant and helpful as were the bar and restaurant staff

it said a large double with two single beds, however we had a pull out sofa bed for the kids which took up the majority of the space when pulled out so we had to put it back in and get

excellent freshly prepared breakfast

we had both dinner and breakfast there and the food and service was exceptional

open fire in bar area

arrived at some dinky little watering hole with a few oak tables scattered round a old-fashioned bar and a few sleeping dogs

lovely atmosphere in the bar / restaurant

there is a restaurant and bar downstairs and the staff there are very good

the bar member of staff i met was polite and helpful

do with coffee and tea included in the breakfast price and the bar was a bit on the pricey

restaurant and bar staff were very professional and friendly and the italian food was superb at dinner and tasty

the staff we met in the bar and restaurant were courteous and helpful

staff was very welcoming. nice surroundings. very clean good breakfast

great breakfast, friendly staff and lovely furnishings.

facility , bar was cozy , restaurant was great

fantastic friendly staff. lucy in the bar was brilliant

lucy in the bar was brilliant 'service with a smile'

parking near our room was great for moving the cases etc would definitely stay again

room service was good

a fantastic choice for breakfast and dinner, room service excellent

lovely walk around the back, with a river and golf course just behind

pool area needed to have a seperate kids area or adult only time as the kids were screaming in the pool and it was impossible to hear

room service food poor, dubious value for money overall.

the gym was too small

plenty of parking close to the entrance

eam room, sauna, outdoor hot tub, indoor heated swimming pool) was most enjoyable

solarium not working, some features in the pool not working and no bubbles in the hot tub

minor- the phone in the room didn t work so we had to go downstairs to order room

nicely place to stay, great bar area & restaurant, bedroom are nice, bed very comfortable, great location, friendly staff

nice clean room. quiet room so slept well. used the bp pulse ev charger.

wonderful choice for top quality breakfast

didnt get a chance to use the pool or the gym as we were too busy exploring the

breakfast was superb. room was spacious, nicely decorated with ample storage / wardrobe space

pub is very quirky with rustically decorated bar and restaurant rooms

big enclosed garden for kids

breakfast was amazing

they remembered our request for an early check in and were really accommodating

breakfast was continental buffet and order from a menu for hot food which was tasty

great rooms, very spacious and modern, with all the amenities and a beautiful rooftop bar and terrace overlooking the cathedral

the breakfast was absolutely beautiful

the rooftop bar is lovely and stylish and great for a summer evening drink

billing,instructions to arrive, parking ,room service were all poor

double bed was dreadful tho & kids adjoining twins weren’t much better

but it’s work related we always need early check in which one we have problem all the time

delicious breakfast

was a little low in bathroom for shaving, reception who served at bar could do with a little more knowledge on what is white and sparkling

nice hot breakfast in morning so much better than travelodge the night before all staff spot on a++++++

no bar food on a sunday or main restaurant so had to eat out

real ale bar was very relaxing

breakfast bar staff character of building

arrived around 10am on a saturday and the gents toilet for the bar was in need of a clean and was a bit wiffy

drinks in the bar expensive