location, pool, staff

kids running loudly through hallways at night

clean rooms, nice stuff, good gym

very clean felt safe. pool and gym were by appointment. great staff.

there was even an omelette bar that was included

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs and the stomping from upstairs

very easy to work with room was clean breakfast was great everyday

i like the room size, cleanness and the location. they have very good breakfast.

having a kitchen and refrigerator. the shower was awesome.

have nothing negative to say because the rooms were extremely spacious the kitchen was well stocked with all the pans and utensils to cook

clean, friendly staff, good breakfast.

the room upstairs must have had kids. they were running around and it was a little disturbing.

the pool was open but totally understand why it’s closed because of the pandemic right now

the location, the modern construction, the structure of the room with kitchen included

spotless room. friendly staff. great breakfast. enjoyed stay. can walk to mall. pool clean.

breakfast is delicious and served with yummy coffee, the gym is great, and beds are super comfy

also the room service and bar were exceptional as well

i like that bed and the pool and the breakfast

room service

we like the location, free parking, easy check in and out and the suites are awesome.

good breakfast included, close to highway but quiet

plus they have a sports bar grill which has some good food

love the pool and gym and the beds are pillows are so comfortable

nice location and great sports bar on site great food

favorite thing about this hotel is the gym

was perfect… the only thing was that i was hoping for more weight in the fitness room but not a big problem

hotel was quiet, so great with kitchen and separate rooms

teens were smoking weed in there and a bunch of kids kept asking to be let into the pool area which got frustrating because they would just bang on

limited laundry facility and one of the 2 dryers would not dry

did not gave more on request, answer was all towels were in laundry

clean and modern. nice bed. cookies. late check out.

bar tender karen was awesome - we had a lot of fun bantering with her - it was a great experience

wish the bar or pool was open but understand people are still in the covid mindframe

the important thing that the hotel has a calming weight in the gym unlike the hilton garden inn orlando

i wish the bar was open later.

very clean hotel. good breakfast and very friendly staff.

pool was not usable due to covid restrictions, which was completely understandable

pool was warm and clean

not enough towels left out by the pool.

was an excellent selection for breakfast, including waffles, but more organic options should be offered

location, kitchen, free laundry and dryer. breakfast also was very good.

free room upgrade while checking in without request. good coffee. good options for breakfast

location, kitchen, free laundry and dryer. breakfast also was very good.

early check in, pet friendly, room size

gym was open which was a nice amenity

the gym was very tiny... and only had one elliptical

the friendly service and a hot breakfast.

booked for the pool, but the water was cooler than bath water and a bit too cool for me

the room and the pool were clean

one bedroom suite with kitchen was so nice

pool area was very clean

pool wasn't open

we didn’t use the pool or gym but they were added bonuses

i like my room it was very spacious. the pool and the gym .my kids really enjoy the pool.

the breakfast was awesome, i will definitely stay again on my next trip

kids loved the pool we go mostly every weekend

cheap on bus line decent breakfast indoor pool and gym

kids said they can’t believe how it is and not to judge a book by its cover

the breakfast

rhe gym was not as i expected

breakfast wasn’t great but a chick-fil-a is across the parking lot.

great breakfast

the breakfast was great and the staff were so nice and very helpful.

room was exceptional, very clean and loved the surprise of having a kitchenette in or room

paper towel was left on top of the kitchen top table most probably by the housekeeper

free breakfast and shuttle service, pool was heated nice also

kids loved the pool and breakfast

very comfortable clean bar ,restaurant in the hotel

was not impressed with the room service i ordered at 9:20 didn t get my food until 11 it was cold and then they forgot half

no outdoor pool and restaurant and bar was closed

and the gym is nice

how small the bar was

amenities no breakfast,pool,gym just plain room

the gym and swimming pool were also clean and well equipped

early check in made it possible to get lots of rest after several nights of little to no sleep

breakfast was amazing delicious and the workers were very kind and professional we loved everything

didn’t get to use the workout room and swimming pool, see kids enjoying a lot

vey good breakfast!

the gym was a little small. free weights would have been appreciated.

recently renovated large rooms, great bathroom, pool area is perfect: kids enjoyed it a lot

fabulous in every way: the staff, the breakfast, the room and the decor

breakfast was fabulous with a menu that changed daily

breakfast was delicious

breakfast was phenomenal

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

pool could have been a tad warmer but that's a very minor gripe, we had a great time in the pool,

went down to the bar for a meal during business hours finding no one there, someone at the front desk had to page

bedrooms are super clean. the floor of the pool area was very dirty.

it just gave me the impression of a local bar environment

no gym, no real breakfast, prices were too high for a low class hotel like this.

location, helpful front desk staff, amenities such as pool and gym, happy hour and breakfast included

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

from the front desk to the cleaning staff to the staff overseeing the breakfast

limited breakfast items. gym ac wasn’t working so not really usable in the summer.

has a salt water indoor pool and the breakfast is amazing with chefs who offer to make you what's not on the

gym was nice, too

staff was great, hotel is modern and fun (pool table in lobby)

we arrived after the kitchen closed, front desk staff was unhelpful, and it was $14 for a naked smoothie and a frozen

i like the spacious atmosphere that has a bar and a snack area to buy food

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area, all in all i'd stay there

plymouth cape cod mayflower the room service was polite

room, staff, parking

the pool was great

wifi was too weak. wasn t able to access wifi inside the room at all. tub was dirty

no kettle in room wifi did not reach to room

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

the pool was amazing

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

the pool and shower then comfortable bed the breakfast was the best

and the indoor pool was great

the pool was excellent and the beds incredibly comfortable

value, beautiful building, nice pool and gym, fantastic bar

there is a bar and eating area that is indoor/outdoor that has a great crab cake and lobster roll

allowed early check in and staff was accommodating and friendly

bed was really confortable, the gym was not big but new and good enough

lots of room service trays just left in hallway

room service, toilets sound like depth charges

clean, modern, updated, breakfast was a plus

a guest laundry room

think it should have a pool put in and a hot tub

son loved the fact there was an indoor pool

the hotel in general is amazing as there is an indoor pool available to use and the free breakfast is one of the best aspects

desk and breakfast, clean and big rooms, comfortable bed, new equipment in the comfortably large gym, ample parking space and proximity to boston

no pool

staff was not accommodating to a 40 min early check in because of this we will not

lobbi and gym

was underwhelmed by the size of the pool but loved that it was positioned next to the outdoor courtyard

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

gym area is modern and had a lot of equipment, the room was big and comfortable, check-in was

parking, cleanliness, interior design, ease of checkin and checkout, friendliness of staff, pool

sat at the bar in the onsite restaurant and service was excellent

need more laundry machines..

gym is one of the considerations i will look into when booking a room and i must say while there

excellent food in a relaxed setting with well appointed bar and terrific service

friendly staff, clean gym with peloton bike, and overall cleanliness excellent.

pool was smaller than expected

have more outside space to be with kids can t understand why the parking is paid at this distance from the center of

e don't like those rooms because you hear everything next door, which we did -noisy kids early am, for

the bar was great

breakfast

we asked for room service one time during our 5 night stay- and guess what our room wasn t done

never removed trash from the room), staff seemed to have an issue with supplying fresh towels, gym was not clean, breakfast food was cold

bar had a very good variety of beers on tap and everyone was very

pool and hot tub were very

room size, gym

the lady serving the breakfast was very hospitable . front desk people were really helpful.

gym looked great though the pool was closed for the winter

and the limited shuttle service was conducive to our travel plans

everything is provided minus your own laundry

the gym had very very old elliptical machines

the wifi in my room didn't work

signage was a bit unclear as to how to locate the front desk from the back parking lot and how to find the guest room

the restaurant and bar downstairs was superb. the location and town of concord were great.

staff very friendly and parking just behind the facility

at breakfast, the host was about to seat me right next to a server station and the kitchen in a nearly-empty dining room

i wish we took advantage of the free shuttle

nice staff. the gym was nice too and convenient because of our room location.

just right for relaxing, heat worked consistently and quietly, shower was lovely, coffee in the bar was strong and tasty, staff we met were all friendly and

free shuttle to harvard square is amazing

the place isn't 4 star quality, just has the 4 star boxes checked: newspaper/check, small gym/check, in room coffee/check, bar/food/check

which was grab and go(covid) was exceptional- bagel with cream cheese,yogurt, breakfast bar and juice and apple

wanted to have early check in and asked when i booked did not get

friendly staff, clean room, indoor pool, good breakfast

the staff was very nice and helpful, the pool was lovely, the room was clean and comfortable and it's in a great location

the breakfast was awesome

there is also a pool

breakfast was good variety, was hot and delicious

no working laundry. no shuttle to airport!

breakfast in the morning, clean, comfortable and quiet rooms in a great location

there was no indoor pool :(

really nice breakfast buffet, modern and clean decor, gym

the swimming pool was quite small and the bar prices quite steep.

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

really enjoyed our stay especially the kids because they have an indoor pool

extremely small pool, paid breakfast.

plus to add they should have a bar or something,maybe an arcade,i have lots of grandkids and sometimes when your in a inn,hotel or something kids should have something to do

breakfast was great.

items at breakfast were occasionally tepid

service was good. helped with any of our requests. gym was adequate. breakfast was great.

the free shuttle to the airport was a great bonus

nice gym

good location good gym

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

parking should be free. expensive bar and restaurant. no draft beer.

no room service, bar etc

did not have breakfast; we had brunch after we were offered an early check in

very clean accommodations and great gym

also a big plus that the hotel has self-service laundry

rd to get to), wifi spotty, noisy

convenient to airport. affordable parking fees

were amazing, mayra who checked us in was able to get us an early check in

to assist with wake up call, scheduling a $25 flat rate cab to the airport, and accommodating an early check in

wifi was decent

it was a short stay, both the kids would have rather just stayed there all weekend

new and clean, nice pool for the kids

woke in the middle of the night by emergency alarm and other guests. screaming kids.

the breakfast and pool , sleep

cleanliness and customer service and location. nice early check in with late check out is great.

pool hasn't been functional since covid-19 started

dining pool breakfast in the morning. what negrita's, please?

wish we had known that the pool was going to be closed- it was after memorial day so we assumed it would be open

i put my adult kids up here not expecting much considering how the rest of my neighborhood looks, i was pleasantly

knew it was booked for a family of 4 ,2 kids 2 adults one gave us a handicap room no tub and they also did not tell me about a 100 security

beautiful rooms, outdoor spaces, restaurants, spa & indoor pool

if you are a hotel you really should have a laundry room

the gym cardio area was very stuffy, could use more ventilation or fans.

great gym and breakfast

d brought it up to our room as there is currently no room service) and it was outstanding

love the restaurant and bar downstairs rooms were spacious

bar with bar menu very handy and spacious

swimming pool doesn't open till 9 am

the pool was closed. very little staff but very accommodating

the dining & our room & pool :)

breakfast was better than expected

gym excellent and good basic breakfast

the breakfast was very good, with so many different options every day

the hotel is well located, clean, and has a good breakfast

breakfast was timely and convenient, the options were very nice

we enjoyed having the kitchen and the feeling of home

king - kitchen has full size fridge - 2 burner electric cooktop - no oven - we had left over pizza -

room clean & spacious! breakfast very good.

parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

other family members in our party liked the hot breakfast

they have snacks and a mini bar for you to purchase from in room but they are quite pricey; you re better off getting snacks

understand it is a casino but my daughter

i had no issues housekeeping was very helpful and tentative and room service was very beautiful

room service was excellent

s we did it all here in birthday celebration style - unbelievable facility, steam, sauna,

very tired hotel requiring a lot of updating. no bar for a relaxing cold beer.

due to covid safety the gym, and pool were closed which would have been nice to know before booking a reservation that was

staff was very accommodating and generous with a late check out

the facilities the gym the heated pool

my key card didn't work on the gym door twice

1 kind of ham, 1 kind of cheese, cold boiled eggs, waffle, muffins, apples & bananas) the gym is small (weights and running mill only), but you get free entrance to a bigger gym 15 mins

the kids loved it too

location was great the breakfast is great very spacious area very clean the staff was excellent i will definitely

workout room is small, but nearby gym was easy to use

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all useful during my long stay

breakfast is excellent and good value. swimming pool wonderful. gym also spacious.

location is a little out of boston. the pool closed early and the gym was small.

extra amenities like free wifi multiple tv channels,free gym and swimming pool for that low price i couldn't believe

also, i loved that the pool was available by appointment so that i could still enjoy a swim during these crazy times

location, nice onsite bar and restaurant, very clean rooms, nice staff, very convenient parking at a reasonable nightly

the laundry and 24hr market on site were also benificial and came in handy

room was very big, two beds and a big coach plus a small kitchen area with microwave, fridge and a coffee machine

pool is quite small so don't pin all your hopes on doing laps

i have gotten use to larger bathroom, and bigger kitchenette area

clean and had a great breakfast. pool was also clean

the water was warm but getting out, the kids were so cold, they wanted to leave

the breakfast was pretty decent for a 3 star hotel

restaurants, bars, casino, td garden arena within a 10 minute drive

there was cooler but that was in the gym and not allowed to go there

all awesome place to bring kids, my children are 8 9 and 10 super kid friendly

kitchen and dishwasher was awesome.

packaged covid 19 breakfast inedible. very low value inedible muffins, no healthy choices.

close to our destination, lots of usb connections, very comfortable bed, well-lit parking lot

ample parking

large size of room. full kitchen.

great staff and location also the outlet in kitchen was

kitchen

very pleasant to talk to and very welcoming and seemed knowledgeable clean facilities just right breakfast lots of parking the best part was the room it has everything for someone here

spacious and kitchenette was good.

down a little , dirty walls & some things were also dirty in the kitchen

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

beds, bathroom and airport shuttle

restaurant bar only had three stools and bartender said they couldn t add more

kept messing up my reservation dates, misleading with the room rates that i initially secured, no room service (i cleaned it myself), the hallway had an unpleasant odor near the elevator, and (+) but i did not like the room service, i was from sunday to thursday and in those days they never did room service, the role (-) apparently they only provide room service every third day during covid (-)room service has to be requested at the front desk, and it's never available

to boston airport with a free shuttle - uno restaurant was conveniently next door with good food and good prices

arrived at about 11pm and it was so nice that the bar was still open and i could have a nightcap

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining staff was also great (a1), their attitude was always happy, and even at rush hour we

orange and multivitamin juice for breakfast was pretty watery but apple juice was fine

the property was good, little old but ok. breakfast and people who works in the kitchen

easy location, parking, and free breakfast had tons of options

breakfast was good

elevator access to floor 3 where the gym and laundry room was

they accommodated my late check out

covid 19 messed up our pool experience.

in bedroom malfunctioned - got bad info about food on 16th floor, but had a great meal in bar on 2nd

everything from the front desk when you arrived to the breakfast bar all the way to the check out was

breakfast was delicious

very nice stopover hotel, friendly staff, delicious breakfast

the bar is still closed so we had to leave the hotel to have a drink

breakfast was perfect & just enough

suite was amazing like a small apartment, the kitchen was full of crockery and cutlery a dishwasher and a large fridge freezer

free breakfast

complimentary shuttle to airport

should ask for id at all times at the bar area and front desk to make sure they have te correct guest for any concerns or purchases

i enjoyed the accommodations, especially the swimming pool and the gym and the beds were comfortable

the staff was kind and food and drinks at the bar were tasty

the breakfast bar was also exceptional

hotel was clean, quiet, wonderful breakfast that had different options daily

we didn't cook but the kitchenette was handy for late snacks and take out food

food,kitchen inside room

kitchenette was great and there was plenty of room to sit and chat with the friends we were