staff is amazing ! room was very clean. the pool was great after a long day of site seeing !

with migrants with lots of young kids in the hallways with room doors open and tons of trash outside the room doors

no laundry bag

due to covid safety the gym, and pool were closed which would have been nice to know before booking a reservation that was

staff was very accommodating and generous with a late check out

breakfast was great daniel and sharon were amazing with my kids

helpful personell, laundry for guests, pool inside hotel

we loved the free breakfast and parking.

the pool the kids loved and my husband and i love the jacuzzi

went above and beyond to accommodate us with an early check in after a very long two days of travel

great staff and location also the outlet in kitchen was

she was able to get me early check-in and late check out, which was a big help

clean and roomy! i usually book just to take the kids swimming for the nite

the breakfast was great

good breakfast, good room, friendly staff

loud guests. some kind of pageant. tons of kids.

upset over the marijuana but because i had children with me it very upsetting that i brought my kids to a hotel that allowed drugs

the diversion of people going to pool restrooms as main restrooms were closed.

pool closed but gym was open. didn't make sense. my kids wished they could sw

not sure if she only wanted to tend bar and not the tables or maybe it was my kids but she was annoyed

the breakfast used to be much better and there s no longer room service also the restaurant opens at 5 only until 10

laundry room is relatively expensive compare to other hotels of the same range were we've been.

clean, modern, updated, breakfast was a plus

policy and still took our money and did the booking we drove 10 hrs and wasted another 2 hrs with kids in the lobby stay

no room service no duvets no movie channels the room decor

loved the location, clean rooms, hot breakfast, and the pool.

the kids liked the breakfast. the check-in process was friendly.

breakfast had a wide variety of food to eat and was good

we had an early check in and late check out without any problems

no working laundry. no shuttle to airport!

we used the laundry ($2 for laundry and $2 for dryer) and we were really satisfied

a gym, pool, patio with a fire pit

breakfast,and the kids loved the pool...

beautiful landscaping, small laundry

the pool and the breakfast.

husband was upset the gym wasn’t opened

pool closed for maintenance

and the pool was not open

pool did not feel like it was heated

the pool is closed.

like the bar facing the lake and all the staff was very nice is my second time and will be back

location, free parking, staff.

breakfast was ok, and had a bar and pool

pool and the view of the lake was excellent

wifi wasn t the greatest

breakfast was a selection of bagels,cereal,yogurt etc

amazing service // delicious breakfast i will go again

free breakfast and quiet place and very clean also the staff was friendly

breakfast needs work

was only coffee in the morning breakfast wasn’t available for some reason and it would have been nice if i was told before

laundry room was dirty and machine ate coins but hotel is not responsible call number

in the room is nice, and there was a laundry room available on the floor

no laundry on sight and the one recommended was closed.

room very comfortable, car parking and breakfasts great.

the breakfast was pretty good. free parking definitely good . the staff were phenomenal.

the rooftop bar was great

location was wonderful and the building was nice. roof top bar was great

loved the counter bar for drinks and apps

excellent except for lack of parking and late room service

were a night person, like me, taking in the night sky with some drinks and food on the rooftop bar was more than ideal- it was a great location to end the evening

accommodated requests for early check in which really helped me on this trip

quesadilla from the bar was delicious and lobster/creamy pasta dinner was fabulous

it has a lovely onsite bar and restaurant and the rooms are comfortable if a little small

we had a drink at the bar and the entire staff was very friendly

we also requested early check in and that worked out as well

parking at no additional cost is also a good service

wifi ports to charge electronics

room service was fast and food was fresh

the parking is great too

i would definitely come back with my husband and two kids to this location

was great, staff was professional and friendly, pool was clean, hot tub was clean, hotel was clean

late checkout, great rooms, convenient location, great for travelling with kids.

family room, kids beds in separate room from adults

water park not having towels the kids were freezing shaking crying because there was no clean

is the best with the best employees, and the best rooms, pools, spas and gym

to boston airport with a free shuttle - uno restaurant was conveniently next door with good food and good prices

arrived at about 11pm and it was so nice that the bar was still open and i could have a nightcap

appreciate the airport shuttle service and the friendly staff

beds, bathroom and airport shuttle

great location next to strip mall fast food 15 mins away from encore casino perfect location.

the pool

room had a ripped curtain and the pulley gym equipment was a little rusty (treadmills and elipticals and bike were in excellent shape) so it

good shape, check in & out very efficient, car parking free and plenty, first floor lively with bar and sport tvs

we stayed in march 2021 and they were allowing guests to book a time slot to use the pool, which a lot of hotels aren’t doing

everything was great and the late pool hours was perfect.

beautiful pool, but seems could be noisy in room if loud kids there

breakfast was great so was the location. my kids had a great time

ordered room service and unfortunately the small portions and cold food wasnt good enough to pay $56

my kids loved it

late check out, no room service, pool closes early

the breakfast was bagged and the patio outside the pool was closed

the kitchen staff was rude. they started arguing doing breakfast time

great breakfast

away from the wall and you have to squeeze between kitchen counter & frig door to access it

issues, no driver for airport shuttle bathroom drain sluggish as well as kitchen and loud heating unit sounded like freight

breakfast pool gym clean rooms . close location to family & friends homes

everything!!! from service to breakfast to location

plenty of parking space. nice laundry room.

comfortable beds, delicious breakfast, sound proof walls, gym and pool where pretty cool too

breakfast was good especially help yourself and seat yourself

nice breakfast selection, my wife liked the yogurts machine and fresh fruit.

the pool and customer service that my kids received

which was highly disappointing considering that was a big factor in choosing this hotel, the gym was also closed for 2 of those days

pool and complimentary hot breakfast

very spacious rooms and good gym. breakfast was ok as well.

the little kitchen was nice

pool, hot tub, shuttle, breakfast, very clean

the gym was very tiny... and only had one elliptical

only thing i loved is that boston sports clubs was right next door, such an amazing gym

renovated spacious rooms. extremely clean and very good and plentiful breakfast.

went above and beyond to make us feel welcomed, shuttled from the airport and the breakfast was good

gym was nice

we enjoyed the free breakfast, and loved strolling along the shore

& the hotel offers nice pool & small workout space free airport shuttle

the gym was well equipped and clean and the pool was great for the kids

holds luggage and early check in much needed

hot breakfast was so comprehensive and good

they also have laundry facilities at reasonable

clean, great complimentary hot breakfast, free parking, attentive staff, and margaritas rest

were very accomadating when we ask for a late check out

the pool area and the pool was

we enjoyed our coffee and breakfast on the patio in the morning and followed that with a swim in the pool

complimentary coffee and tea in the afternoon, breakfast was good with a wide range of delicious food

a nice size spa to relax in and then a cozy bed

the pool

clean and high end, easy parking and close access to the beach and restaurants.

the room stunk like mold and the wifi did not work

the wifi was weak so it was hard to use the streaming service on the tv and do work

parking was a bit tough but that s because there was a conference going on, it cleared out pretty

options for coffee bar

comfy beds, ac worked perfectly, great shower, pool was by reservation for an hour which was awesome

the lobby was pretty and they have a pool, gym, and laundry on the same level

breakfast was expensive, bar was closed, and pool was tiny

the swimming pool and the fact that it was open the staff was really nice

pool being open was not listed when booking.

bathroom only had bar soap and soap from a bottle would probably be cheaper and more convenient

- shame on the kitchen

the gym equipment was old and dated, might be possible unsafe to use.

the laundry facilities could do with more machines

and train station large room, comfortably furnished breakfast included and dinner available guest laundry

great amenities, free guest laundry facility with complimentary laundry soap

efficient check in, friendly staff, comfortable clean room and timely shuttle to logan airport.

fairly decent with free laundry services available.

breakfasts were good, as was the clam chowder we had in the bar one night

the folks in the bar and kitchen were helpful and kind

great staff, loved using the shuttle to and from the airport.

there was no hot tub and the pool is small

the breakfast will bring me back again & again

the kitchen was modern and fully equipped (with coffee maker)

windows to small for the room whit kitchen

a meager amount when booking the hotel i got breakfast included for the amount of time i was staying at the hotel

excelent hotel. bed comfy, room clean, room service very good.

room service food was a disappointment

they had to move us at 1030 pm w 3 kids bc the air conditioner didn't work

how you have to pay $18:95 per person for the breakfast buffet

good breakfast

i wish i had known there was a bar with food- we would not have dragged ourselves, dog and luggage to the airport hilton for clam

stayed in two rooms with 4 adults and 5 kids age range 10 month to 13

some gym equipment was out of order and one washer was broken but, over all we had a nice stay

the breakfast was a little iffy, but to be expected with the times right now.

we enjoyed the buffet breakfast the swimming pool and the gym

were clean and a good location restaurant and bar downstairs full kitchen in the room all in all the fantastic

folks hanging downstairs at the bar and bartender very friendly

food,kitchen inside room

the breakfast bar was also exceptional

used shuttle to the airport

in reception were very helpful, restaurant provided excellent meal, hotel shuttle very good, dropped us off at the car rental instead of terminal saving travel on the

close to airport restaurant and bar on property shuttle service

early check in helped and the warm beautiful indoor pool!

hotel has a nice little bar and the breakfast was very good

and the place having a good hot optional option breakfast and had a pool and i believe also a gym

the pool was amazing

a lot of restaurants walking distance, nice neighborhood, free breakfast, free internet and free parking

the room was perfect and peaceful clean and the staff tending the front desk and bar were beyond exceptional

pool and the gym and breakfast

there was an airport shuttle which was very helpful

staff allowed us early check in. room was clean and comfortable.

shuttle is convenience. having microwave, food from hotel shop, laundry machine

close to airport, 24hr snacks for purchase, pool, free airport shuttle

there is a nice pool and a great gym with state of the art equipment included

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

really nice breakfast buffet, modern and clean decor, gym

the location from the metro laundry facilities rooms in itself quite big and comfortable

really enjoyed our stay especially the kids because they have an indoor pool

the pool are was not clean

nsidering the price)

timely shuttle, comfortable room, on-site food really good

pool was great for kids during layover.

pool was great for kids during layover.

ds had gotten in via the pool)but then i think the hvac system was affected so the hallway to my

mini bar needs to contain a gluten free snack

the large casino was a bit confusing to navigate.

room service was delicious

wonderful service ,friendly staff ,beautiful spa and wonderful rooms

fully stocked mini bar and comfy beds

there is a bar service at the start of the evening

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

room service (though they do offer a to-go option from their bar/restaurant (-)but we endup not using it at all, they give you two option for breakfast, buffet or you can order room service, we entered the buffet but it was very limited one, just few main dishes (-)lack of room service (-)would love a jacuzzi in pool area. room service would be a treat also. (-)is no restaurant in the hotel and no room service that's a bummer (+)hotel is good for the value, however there isn't any room service, nor is the ice machine very accessible (-)accessibility to ice, room service, and a more equipped room.

modern ascetic, kid friendly pool, valet parking, location, walkable restaurants and family activities, shopping,

the kids loved the pool and we had the area to ourselves

great breakfast! close to wonderful shopping and restaurants.

my kids enjoyed the breakfast every morning, the rooms were nice and clean, the hotel was quiet, and

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

the gym was not clean or taken care of

had a nasty smell of weed, which is very uncomfortable, especially when you are traveling with kids

excellent facilities. loved the pool and fitness areas. room was a great size

very clean felt safe. pool and gym were by appointment. great staff.

easy to get to. the kids enjoyed the pool. the staff was nice.

indoor pool: certain guests felt like they own the pool and demanded the kids to stay away from

beautiful hotel, pleasant staff, lovely indoor pool, great food

entire hotel was beautiful with modern finishes and our kids loved the pool

the laundry facility is great

early check in, super friendly, helpful staff, free breakfast, spacious clean rooms

breakfast was just perfect for a mom of two kids and myself

good laundry facilities at a very low cost downstairs

bed was not quite as firm as i prefer no free weights and sparse equipment in gym

better provision of food for kids in evening.

was an adjoining room and there was a family in the next room whose kids were very noisy

bar and shuttle to airport

breakfast was wonderful

also, we were hoping that the bar could have stayed open longer

there was cooler but that was in the gym and not allowed to go there

the restaurant and bar was excellent and great that it was in the hotel, had dinner and breakfast there and that was

it is close to everything and when staying there is the pool/game room for the kids.

i liked the pool and recreation area great for kids

super convenient shuttle service

clean comfortable rooms, great food at the restaurant and an expansive gym/pool facility

perhaps a water cooler in lobby outdoor pool not just sport on television in restaurant

was very close to the airport and the shuttle runs 24 hours ( they picked us up within 5 minutes after our call) which is very convenient

friendly staff nice starbucks coffee bar very clean very convenient

constitution, cobbled stones, historic streets, boardwalk boats, outdoor harbor walk, gym heated pool, fire man honouring statue, heartfelt personel all levels, top walking free

on the harbor, very nice, extremely clean, offered breakfast, had 8 floors, a pool, jacuzzi, gym, sold bottles of wine, & had a really nice view

my room had a spectacular view, and the breakfast is convenient and can be taken right outside to enjoy overlooking the charles river

i didn’t expect a kitchen

gym and location breakfast has plenty of choice but you had to watch the time you went to be able

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

adult daughter and i got away for a 'staycation' to take advantage of the spa and it was absolutely wonderful

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

nice hotel, nice gym and excellent location.

the gym is very well equipped

they have housekeeping every days the place is well secured, laundry facility and a gym.

we didn't eat in the restaurant but it looked very nice, with a big bar and nice outdoor area

they have housekeeping every days the place is well secured, laundry facility and a gym.

excellent games room and gym

parking should be free. expensive bar and restaurant. no draft beer.

wish the breakfast had toast, but this is so minor

breakfast, service and clean room

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining staff was also great (a1), their attitude was always happy, and even at rush hour we

hotel tried very hard to let customers have a nice breakfast during this time

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge and a coffee machine with no access to water so impossible to use

more food options would be nice. including room service

location was great, view was nice, convenient bar and food in the lobby

we also thought the gym was beautiful with some great views

we also used the laundry facilities, which were well kept and had complimentary travel-size laundry detergent and

room was right next to the gym so at 7am we were woken to people dropping heavy weights on the floor and our walls and floor

i used the laundry and it was great

cleanliness. comfortable bed. nice shower. great breakfast. friendly staff.

the gym was great

helpful staff on front desk, excellent buffet breakfast selections, well equipt kitchen.

breakfast with a large seating area

the gym was perfect for a quick workout

gym is sufficient

loved the gym

lovely lounge and bar area and very cool gym

small but good gym

quiet, short walk to hospital, clean, also allowed us early check in. close to train station

when we arrived we find out that the space is but no kitchen equipment like plates or spoons

no kitchen

on the very first moment i had to call the hotel, i talked with the front desk to ask for an early check in they were very polite and helpful

also, i had breakfast at blakes and ordered my eggs

a snack breakfast bag to go

the large windows in the lobby area made breakfast in the morning pretty awesome with the view

made our stay exceptional was the welcoming, cheerful, energetic attitude of all the staff, from shuttle driver to front desk to restaurant servers

me up at 6 am, heard it til at least 10pm also could hear neighbors clear as a bell talking and kids on other side screaming :// i don’t recall this from our last visit perhaps rooms were empty

a gym made up for not having a pool

gym could be bigger

to other cities/countries and the standards of the amenities are not up to par eg lobby area, gym

the mini bar was there but we had no way of checking the prices of items before using them which seemed

nice gym, well equipped

loved the scooter and camera for kids

there are many more things i loved, like the yummy morning breakfast delivered to my room, and the lovely rear of the building which faces the water, and

can’t forget the breakfast in the morning is my favorite

it was nice having laundry facilities on the premise

suite size accommodation which includes a full complementary breakfast and access to huge lounge, gym, and friendly and helpful employees

small breakfast selection and small gym.

then in the morning they had breakfast at the bar downstairs and the coffee was delicious

no gym as depicted

i wasn't expecting early check in - but was able to

of hotel amenities- said there was a bar and restaurant but there was not first night heat wasn’t working in room

comfortable beds and little special touches like a dim focus light next to each bed and a foot bar in the shower for shaving your legs

my kids really appreciated the pool

very clean the pool & gym r amazing because not alot of hotels pool are open right now

limited breakfast options especially for kids. no waffles or panckes

was great, room was very clean and reception allowed a very early check in without charging any additional fees

across the street from the mall. nice bar area during late hours.