i loved the pool .

crying kids, unclean rooms, no amenities, staff far from helpful

location, price, cleanliness, view, gym

breakfast is excellent and good value. swimming pool wonderful. gym also spacious.

kids live in newton, so this hotel’s location is pretty much perfect

the only compensation they offered was to pay for my horrible room service pizza

great lobby bar too

restaurant choices, gym and pool were also nice

wouldn t have anything to complain about except i was told that the bar was open until 11pm

no room service

food in the bar was not real good

the hotel has an outdoor pool

the bar was closed when i visited but seemed like it would be great

restaurants around, ev charger

good breakfast. good gym. good pool. comfortable, clean beds; clean, crisp linen and towels.

gym is one of the considerations i will look into when booking a room and i must say while there

ate at the bar and the food was just ok

excellent property. except for a no working laundry everything else was fantastic.

pool was perfect for our boys

scrambled eggs were awful at breakfast, but the omelette bar made that a non issue

other than that was an amazing stay with expensive room service

the bed is comfortable,room is clean,room service is ok

there is a food tray with food and sensors that made me nervous with the kids

felt the food at the restaurant and drinks at the bar were overpriced

like paying for parking, swimming pool and very small and gym doesn't have enough equipments

family of four two adults and two kids

breakfast was great and hot

breakfast closes too early

called ahead and asked for early check in

the room, beds, breakfast, and lobby were excellent.

also a restaurant/tavern connected to the hotel for easy quick bites to eat with a fully stocked bar if that is something you enjoy

nice breakfast. nice gym with free water bottles. nice pool.

breakfast both quality and variety; wonderful new gym

front desk person was great and the manager was outstanding he accommodate me with an early check in and a late check due to me going there because my husband had pre op that day we

the breakfast time excellent i loved thank you

parking, cleanliness, interior design, ease of checkin and checkout, friendliness of staff, pool

the bed was excellent, and the gym facilities were outstanding

was very quiet, decent price, and kids loved the pool

nice and big gym

pool was a bit small

breakfast is better than many hotels, but still, eggs aren't great

great value for the money. excellent waltham location. great complimentary breakfast.

staff were great and there was a wine and beer bar with appetizers

additionally, there were a lot of amenities such as a pool, a gym, and free breakfast

beds super comfortable. room very clean. loved having the gym always available.

gym needs more cardio equipment

that i didn t have enough time to swim in the pool!ud83dude02

cleanliness of the jacuzzis towards the end of the day, and kids playing in it

pool & gym were open early. breakfast variety was great! bed was very comfy.

the pool was a bonus

very pleased with the selections you have for breakfast.

loved that there was a kitchenette, gym, pool, breakfast, cute entrance and friendly staff.

room is not too big but has everything from kitchen and sofa and a big tv

breakfast was perfect and good wifi

the facilities

they also have a nice laundry room for guess

blackout curtains, two sinks, gym, pool (though small). bed was ok. late checkout.

to pay for parking, valet system takes 20 minutes to get your car only breakfast bar available ,

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

fitness center and pool

it has a lobby bar w/pool table, in room mini bar (with nuts) and a large lg tv

zac at the bar was extremely kind, genuine and professional, and monty the operational manager, made sure to

desk staffs and shuttle driver, bartenders are very nice, courtesy

the hotel website stated there was airport shuttle service but i called the night before to find out that wasn't available

i wish we took advantage of the free shuttle

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all useful during my long stay

tiny gym, dirty bathroom, and very late check in time

there is an onsite coin laundry, bonus

the included breakfast was fantastic- a really excellent variety of hot and cold foods

1 kind of ham, 1 kind of cheese, cold boiled eggs, waffle, muffins, apples & bananas) the gym is small (weights and running mill only), but you get free entrance to a bigger gym 15 mins

breakfast was good

breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food - 35 minutes waiting for eggs and rude and inattentive staff ;

nice size room and great gym

room was clean, beds were comfortable, room service was great

the gym area was nice

and breakfast was good it had something a little different everyday so that was nice

great room. nice outdoor play facilities for kids. very new and clean.

the gym was great! pool was the perfect size for kids.

breakfast was good as well

breakfast. gym

i know we're still in a pandemic, but the complimentary breakfast left a lot to be desired.

i wish the pool was heated.

are not so diverse: scrambled eggs, bacon, cereals, some cheese, but you can use your in-room kitchenette to cook what you want on breakfast for yourself

the room is very spacious and you have a kitchen and nice

the breakfast was excellent.

the wifi in our room was nil and void until we complained then it was made easy.

d brought it up to our room as there is currently no room service) and it was outstanding

and dinner from henrietta s table

i didn't realize it was an olympic pool in a gym

have to agree every day to wifi whrn i examined the folio it says internet access instead of room charges which is frustrating

nice gym

good location good gym

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

spacious room great shuttle bus to the coty value for money

in bedroom malfunctioned - got bad info about food on 16th floor, but had a great meal in bar on 2nd

more frequent service of shuttle bus.

the staff of ms sammy very warm and friendly, and room service are so careful.

restaurant staff were friendly, jeffrey (manager in training) inquired with the kitchen if they could make my french toast with gf bread and they did

and the staff in the reception area and restaurant bar were phenomenal

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

they were friendly, helpful, so good to my kids and made this stay all the better

no facilities for changing at the pool

just wish we could have stayed longer to enjoy the pool

responsive front desk, brought up amenities and room service quickly

office chair was worn out and was coming apart at the seems, and the only stationary bike in the gym had warped pedals which made it unserviceable

welcoming by staff, clean, breakfast pretty good, parking option worth it (must pay), 24 hour gym

great breakfast, gym and staff

very comfortable bed, great small gym with all the essentials and a great view

there was a reasonably stocked gym

the gym was fantastic, staff was friendly and room was close to the lobby for convenience.

the staff were so firendly, the facilities were exceptional from the gymnasium to the continental breakfast in the morning , everything was perfect

the breakfast was just ok: the standard cereal, bagels, english muffins, plus some fruit

went to awesome free breakfast and mentioned we just woke up at 10:00 and the food server said we can have an extra hour

), 24-hour gym, and private booths to sit and work/rest

was wonderful: staff, room, bed, kitchen, kitchen supplies, workout room, pool, outdoor areas, lobby, bar, breakfast

gym, spacious room, good internet connection, good location, friendly staff, particularly jose

do not know what it is about hotel gyms

the kitchen has plates, pots, etc

is hard to properly evaluate breakfast quality under the current circumstances

the complimentary breakfast was excellent as was the coffee

breakfast was phenomenal

fabulous in every way: the staff, the breakfast, the room and the decor

however, pete went out of his way to accommodate us at the bar and

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

the breakfast was amazing, the pool was clean, the rooms were beautiful.

good complimentary hot breakfast every morning and an indoor salt water pool is at the perfect temperature

they have a kitchen efficiency to use.

clean and nice in room kitchen gym and breakfast !

great gym facility and pool

heated indoor pool a plus if you have kids

rooms were gorgeous and comfortable. gym was adequate

staff was great, hotel is modern and fun (pool table in lobby)

exploring lincoln, concord & lexington, nice & helpful staff, the tater tots from the breakfast kitchen were delicious, complimentary headphones in the gym is a nice perk

checking in was a breeze & they also offer a full size bar with food

the gym and pool was exactly what we needed

additionally, the hotel will shuttle you to the nearest t-station for free, and from there you can head into the heart of boston

any furniture on it or any way to sit out there, the food took so long i left, i requested early check in and wasn’t able to until 4 anyway and they wouldn’t let me have a parking garage

there is a nice quiet garden to sit and drink a coffee in the morning, and the gym was nicely equipped

pile of laundry and trash in the hallway when we arrived

was so grateful for the complimentary laundry facilities as we were there on a rainy weekend

you so much for the early check in availability

the shower is a nice walk-in and even has a bar to support your foot when shaving your legs

the washing machine also broke down and we could not do our laundry

a big plus for the free diy laundry service

beautiful hotel. staff excellent. only complaint bar wasn t open. breakfast was great

spacious clean and comfortable, laundry facility and swimming pool

staff, prompt room service, clean room (and a super cool layout) (-)hotel advertised having room service and when i was ready to order food they said they didn t offer it anymore and i (+) it was also great that there was no room service unless you ask for it (-) slow room service and sometimes with the wrong dish (i didn't change it because of the delay, but i (-)ordered room service, a caesar salad and roasted brussel sprouts at about 4:00 pm (-) for the coat of the accommodation i would expect at daily room service as used to be the case in any hotel i have stayed

it would have been nice to have a small coffee bar downstairs with fresh creamer

the gym was modern and the equipment in good working order

wifi did not work in our room

didn't like the fact that there was no room service

lovely place, hotel bar was cozy, check in was friendly. a+

it wasn't easy to connect to wifi

too small a gym for hotel that size

he staff was very helpful and pleasant but relaxed; the room service situation was

first day we didn't have wifi

the laundry service is very prompt

they cater to family of patients of the local hospitals with free breakfast as well

it was clean and the room service food was good

pull out might be ok for little kids, but not

location, front desk staff and an awesome breakfast buffet!

pool was very small.

the upstairs bar was pleasant to sit at

the pool was closed

is essential, there is nowhere to park nearby) is

i would have liked for there to be room service.

location nearby stop, easy to visit colleges and great bar and restaurants within the hotel

e to position)

excellent location and super friendly staff, also oyster bar next door with 9.3 rating of fs.

the hotel room was very clean and stocked with useful amenities in the kitchen and

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the second floor

the breakfast was excellent, with a wide variety of options, and everything was very tasty

extremely helpful and informative, including letting me know that when we checked in that the kitchen closed soon so we could order and use our $20 credit

overall cost was bit high though room had kitchen, pull out couch, and we had bed brought in.

breakfast was excellent and tasted great

super cozy atmosphere, truly delicious breakfast and very friendly staff

the bar was set high during my recent trip to

we stayed in a room with a large kitchen, but there was one pan, no cooking utensils

this is the cleanest hotel i have ever stayed in bar none. location, right next to subway.

pool area was recently redone and fun for the kids

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

freeway, close to davis square (with free shuttle to the t line there), free parking, very good breakfast, nice linens, good bed, refrigerator, suite great, and last time

there is a small pool and gym which we did not use

room with living area extremely enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have fun in the extreme

the on site restaurant was amazing for late night bite to eat and breakfast

breakfast was a bit chaotic, with the wrong meal, bad timing, and an early wakeup call, but it was

the mini bar was filled with quality drinks and snacks

we used items from the snack bar on this trip which were nice in vareity and reasonable in price

breakfast was in a sun-filled room and was delicious

great gym and location! the t stop is in front of the door!

comfortable beds, heating/ac worked fine, and a nicely-appointed gym

the gym is amazing

the restaurant and the gym was wonderful, thanks again.

room service was excellent. i loved the burger!!

we also thoroughly enjoyed our in-room breakfast experience, and dining at zuma restaurant

excellent gym

they made us feel so special (especially the kids) with extra amenities and treatment

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

the fitness center including a lap pool was the nicest fitness center i have used during business travel

sure why the gym is still closed in boston considering all other recreational gyms are allowed to be open

-like the gym, it is spacious and has all the equipment needed for a work out

good location good connection with transport and airport nice large king size bed room wifi

appreciated the late check out option as well as a coupon to use towards onsite parking and restaurant charges

the amenities: gym and swimming pool could be better

the breakfast was amazing and you have a lot of options which we found not to be usual in hotels in the

breakfast had few protein options

orange and multivitamin juice for breakfast was pretty watery but apple juice was fine

location was good and the room had everything me we needed, even a small kitchen/ bar

breakfast was good

vibes / the pool was great/ having a chess table there was awesome although the black king was missing

buffet breakfast would have been good

pool was great for kids

not avail of breakfast - we needed to experience gordon ramsey around the cornerud83dude0asheraton a great

you have a kitchen and comfortable bed and extra blanket if feel cold, they offer shuttle and hot breakfast

pool definitely and beds are so comfy

the pool didn't open early enough for my kids!

the water was warm but getting out, the kids were so cold, they wanted to leave

restaurants, bars, casino, td garden arena within a 10 minute drive

it is close to everything and when staying there is the pool/game room for the kids.

the gym was not clean or taken care of

shuttle; free breakfast; quick elevator service; front desk well staffed and friendly; coupons for local

had a nasty smell of weed, which is very uncomfortable, especially when you are traveling with kids

gym

the airport shuttle took some time to pick us up and we had to wait for less than an hour

free breakfast and then snacks and other meals for purchase

it would also have been nice if a breakfast was included in the price

they didn’t have the breakfast they said they did

could have breakfast

missed to have a small fridge at the room, specially handy when you travel with small kids

spa is very expensive but good.

spa was busy with outside guests which didn’t give me the time to have massage sections

gym super nice

the spa was incredible!

the gym is super.

i loved the wifi included in the room

stayed there for the pool for the kids, limited hours was disappointing opening an hour before check out did not see fair

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in the late afternoon each day

room service food, was

great gym and amazing rooftop pool with live music on monday of our stay

they accommodated an early check in--thank you

was automatically charged in my card for some drinks in the hotel bar which i never took

room service and meals available via room service was/were excellent

very nice pool (the spa was under refurbishment at the time of our stay) (+) the scent is so spa and refreshing

lovely linen, fire and lobby very welcoming, good options to eat /drink within hotel, room service was always prompt which makes a difference and made us more likely to order

used free laundry to dry clothes stood out in snow at patriots nfl game

guess the only thing i didn t like was the room service menu was limited and didn t actually come to the room

also, having the fitness gym over looking at the pool was very uncomfortable, especially for fat guy like myself

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

room service was excellent and quick.

the reception was really nice and spoke my language), comfortable room, cool amenities available

lobby bar is so noisy that i could not hear the young lady who was checking us in

staff was a little rude, the restaurant lacked options for families/kids

new and clean, nice pool for the kids

room service (though they do offer a to-go option from their bar/restaurant (-)but we endup not using it at all, they give you two option for breakfast, buffet or you can order room service, we entered the buffet but it was very limited one, just few main dishes (-)lack of room service (-)would love a jacuzzi in pool area. room service would be a treat also. (-)is no restaurant in the hotel and no room service that's a bummer (+)hotel is good for the value, however there isn't any room service, nor is the ice machine very accessible (-)accessibility to ice, room service, and a more equipped room.

have a problem with the key fobs, i changed at least 5 times, that bothered me or my kids because you can t used the elevator or open the room and we have to comeback to the front

this location has restaurants, business center, gym

bar 10 was great

windows, beautiful views, super large rooms, excellent gym w/peloton bikes, courteous and professional staff, starbucks right off lobby

everything from the check-in process to room service to bar 10 to the concierge desk to the location

i loved the 24 hour gym. i loved the pool. i loved the location. i loved the staff

early check in and late check out were so very appreciated. the staff took great care of us.

chocolate at the lobby and we were given complimentary appetizers at the restaurant as well as breakfast for the long wait

we enjoyed the pool and the bar and the restaurant

across from the hot is shopping mall and restaurants it’s so convenient for us that have little kids

to other cities/countries and the standards of the amenities are not up to par eg lobby area, gym

bonus was the pop-up holiday bar while we were there

loved the scooter and camera for kids

gym is a little small

gym could be bigger

for early check in to prepare for a paper i was delivering at a local university

very close to nice part of boston

too crowded bar, $25fee everyday for water& wifi?

staff kindly accommodated our request for early check in

location great. did not have breakfast. dinner lackluster but everything else just outstanding!

the breakfast was good with a lot of options and plenty of seating

breakfast buffet was not prepared for the volume of patrons

the reception, location, cleanness, and the gym!

like when i first walked in the kitchen area the fact that there was dishes there, the bed and the tv with a little couch there

i wish i could stay for breakfast but i only stayed there to get rest overnight before next flight

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

the pool are was not clean

we really enjoyed the bar and pool

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

the swimming pool was quite small and the bar prices quite steep.

good but not remarkable breakfast with excellent staff

ce, in 4 breakfasts)

excellent service and wonderful breakfast .

worst thing ;-) was when i asked for a soft boiled egg and got a hard boiled egg

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever had

i liked having a gym to work out

breakfast was super good

clean, friendly staff, great breakfast, nice pool, apples available for snack all day & night.

the best thing for us was the laundry area, we had kids (under age of 5) with us, and it was perfect to have that in place for

the kitchen was basic but had the essentials we needed

was exactly what i expected: clean, safe, and very comfortable for myself and my two kids

when asked for late check out, i had no problem

in the hotel, complimentary tea and coffee all day in the lounge with a bar and restaurant with room service options

door staff was very friendly with the kids

would love to be able to stay again next time possible with kids