) and i were on a family vacation

room service was delicious

from the in room dining and the most comfortable beds, it is hard to leave and go to the casino, but, when you do, what fun and excitement that is

ving room, dining area, and bar with granite countertop), ipads for room controls, walk-in closet, marble bathroom with soaker

s we did it all here in birthday celebration style - unbelievable facility, steam, sauna,

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their sweaters

and the wifi was great for work

cleanliness and customer service and location. nice early check in with late check out is great.

new and clean, nice pool for the kids

the reception was really nice and spoke my language), comfortable room, cool amenities available

appreciated the free laundry facilities and the fitness center as well

gym

the breakfast was really good

there could be more laundry facilities.

my kids were scared they would be shot at any moment and at one point i even checked maps to see where

the hotel was super clean except the pool being kind of cloudy

the swimming pool was quite small and the bar prices quite steep.

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

we really enjoyed the bar and pool

extremely small pool, paid breakfast.

pool definitely and beds are so comfy

even the casino no longer charges

location and gym

perfect spot for a family, hotel has a game room and pool that is outstanding.

room was super clean and staff very friendly. the bar was really cozy and nice

early check in helped and the warm beautiful indoor pool!

staff, pool and gym clean , friendly staff and good food . ud83dudc4cud83cudffb

great location, rooms were very nice, great breakfast, free cookies

the staff was kind and food and drinks at the bar were tasty

the shuttle service was great. we ate in your pub and very satisfied as well.

we enjoyed the buffet breakfast the swimming pool and the gym

hotel was clean, quiet, wonderful breakfast that had different options daily

were clean and a good location restaurant and bar downstairs full kitchen in the room all in all the fantastic

very large room with kitchen

was super efficient and very very nice (what an asset for the hotel); the lady tending the bar was also super nice, and in general the staff was superb

wonderful breakfast, the room itself very confortable and clean

variety of hearty & healthy from jars of over night oats (which i loved) to a taco bar, every kids favorite the waffle maker, eggs, potatoes,chicken sausage, yogurt and fresh juices and of

some gym equipment was out of order and one washer was broken but, over all we had a nice stay

stayed in two rooms with 4 adults and 5 kids age range 10 month to 13

issues, which was unfortunate because one of the reasons we booked there was to have the kids enjoy the pool

location was good and the room had everything me we needed, even a small kitchen/ bar

breakfast was great, with a variety of options daily

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge and a coffee machine with no access to water so impossible to use

hot breakfast was great

orange and multivitamin juice for breakfast was pretty watery but apple juice was fine

we appreciated the kitchenette in the room and the good included breakfast

constitution, cobbled stones, historic streets, boardwalk boats, outdoor harbor walk, gym heated pool, fire man honouring statue, heartfelt personel all levels, top walking free

it would have been nice if the pool was open for the kids.

from the amazing staff to gorgeous rooms great pool and work out gym, location is very close to great attractions and very helpful valet parking for our vehicle

good breakfast and excellent location. enjoyed the pool and the outside seating

nice gym, well equipped

to other cities/countries and the standards of the amenities are not up to par eg lobby area, gym

loved the scooter and camera for kids

to covid no gym, no kayaks, and maid service only upon request

the mini bar was there but we had no way of checking the prices of items before using them which seemed

excellent breakfast and dinner in the hotel restaurant

pool could have been cleaner.

were extra comfy, the kids loved the view from this he room and the chocolate chip cookies available in the foyer

very clean the pool & gym r amazing because not alot of hotels pool are open right now

my granddaughter loved the salt pool

nice gym, comfy room, super location

bistro bar for dinner and breakfast makes it very easy to eat and not have to hunt down another place or

we also thought the gym was beautiful with some great views

safety bar in shower would be good.

excellent breakfast, gym, room accommodations

the gym was neat and enough

the have gym and bar/restaurant

small but good gym

the gym was perfect for a quick workout

room was super comfy and was nice to be able to access a gym too

no guest laundry

the on-site bar and restaurant made it easy to grab a meal or drink without leaving the hotel

very friendly staff, breakfast was fresh and good.

i loved the set up with a bar area that made it easy for me to get ready while my husband used the restroom

breakfast was mediocre but overall no complaints

the exercise/gym was very nice with great equipment and hardly busy

staff went way above and beyond to accommodate both an early check in and a late check out

we needed an early check in, and they were very accommodating

during covid most amenities are not available

restaurant & room service hours

beds and pillows were exceptional, game room and gym were great

would love breakfast options/cocktail bar earlier than 5pm

laundry and dryer machine is free

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

liked the location, facilities including the gym and games room and free laundry for guests

every sports bar around the area packed after a game

of hotel amenities- said there was a bar and restaurant but there was not first night heat wasn’t working in room

easy check in late check out super comfortable great location polite staff

conveniently located to easily the best bar, porters bar & grill

the gym treadmills were out of service

room service, took over 2 hours

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find something else is a crowded place, nice for

upgraded wifi should be included.

the ambiance of the entrance and bar area was very inviting

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find something else is a crowded place, nice for

location on beacon hill is amazing!!! cozy appartments. pool is a great option as well.

nice bar and restarurant

that they only have a seasonal pool

friendly staff - good location - nice pool

we would have had to pay for a late check out and the hotel was quite expensive anyway.

the boston public market is right across the street and is great for any meal or a drink at the bar inside or out on nice days

we like the gym and the front desk staff, who are always pleasant and knowledgeable

very nice staff who easily arranged for a late check out for us

the staff was great and the restaurant and gym were excellent

ev charging in garage next door

i wish the kitchen would stay late at least with a reduced menu.

a bar would have been nice. the fitness ctr could have used a universal.

nice little kitchen, huge desk to get work done on

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the second floor

easy to walk to restaurants, even were able to take the kids to the movies one evening as the movie theater was just a short walk

gym could be better equipped

room service was excellent. i loved the burger!!

room service has changed

great amenities such as gym, valet parking, and good

room service was decent and sheet were always clean

there's a restaurant and bar attached that had great deals

gym should be in better condition.

amazing location, especially when traveling with kids

the bar area was very comfortable and relaxing for a single woman traveler.

they even had a game section on the bookshelves for kids and families

fitness, pool and jaccuzi were great

ordered room service and it was amazing - and they even brought a dessert for our daughter's birthday and

pool and gym

included, pool, suite was plenty of space for adults and kids, easy access to t stop and playground/park

room is spacious and equipped mini kitchenette

can’t forget the breakfast in the morning is my favorite

suite size accommodation which includes a full complementary breakfast and access to huge lounge, gym, and friendly and helpful employees

if you are sporty there is a small gym here and it is well enough equipped to get a proper workout done to keep you ticking over so

breakfast was delivered at the time requested and was really good

laundry facilities a big bonus

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

really nice assortment for the free breakfast with a friendly staff person on hand to make sure you have everything you need

the room had a pull out bed, so we could comfortably sleep all six of us(four kids ages 9-13) in one room

some food was cold at breakfast, oatmeal not replenished

gym facilities ok

comfortable rooms and bedding. great breakfast included. close to the kendall/mit station

hotel was beautiful, the rooms attractive and breakfast was fantastic

breakfast was great

great value but does not have a full bar and only a small evening restaurant

breakfast should include hot beverage options other than plain coffee miss a gym in the property

comfy beds, ac worked perfectly, great shower, pool was by reservation for an hour which was awesome

the poor waiter who served us was way overworked with tending the bar and the restaurant at the same time

fitness center updated rooms fireplace

the hotel looks newly renovated. the staff is nice and our kids enjoyed the pool.

size of room, tia was very helpful, swimming pool

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash lorry was right outside our room and woke us at

also breakfast is not included in prices and is very expensive

this is an adorable hotel. the bar is fun, walking distance to everything, and comfortable beds.

the bar was nice and quiet, some evenings had live music but wasn't overly loud

they have a nice bar that has been closed due to covid

arranged early check in

fantastic location and the staff was great offering an early check in and late check out

patio area ok but no bar service

rooms were very clean and the pool was warm and

bar - which is well located, seemed to have little variety in the way of ciders and beers

the pool is significantly smaller than it appears in the pictures.

could have used a small table for room service meals

pool was great for kids during layover.

the pool was beautiful

nsidering the price)

the wifi didn t reach the room.

the bar staff was very friendly everyone was very informative and attentive.

to ask twice for room service

closed in the evening and the front desk person made sure we would be able to place an order for room service

very nice gym to relax and a awesome chimney in the

nice bar and friendly staff

staff went above and beyond to help us during our stay, the hotel was spotlessly clean and we had room service on every day we requested it

recommend becoming a guest member of the hotel for free before you travel and

great, i had room service

room service was perfect

excellent staff and location. good gym.

we stayed on an executive room with a sofa and there was plenty of room for 2 adults and our 2 kids

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

part of town to walk around right across the street from boston common and beantown grill and bar right next-door that has fabulous food and drinks and the bartenders and staff are amazing

great staff. clean. smelt nice. nice bar / gym area

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail hour in the evening for hotel guest

the best part was the bar lounge, great food drinks and bartender.

we were given an early check in and nicer room for our anniversary

friendly front of house staff. very helpful. great location to explore boston. late check out.

he was great with kids too

we both appreciate a variety of gym equipment for workouts, and what the hotel offers is wonderful

feeling well arriving back at the hotel and the staff took care to assure we were allowed a very late check out to accommodate us

lovely room, excellent staff. nice gym with peloton bike. great coffee in the coffee shop!

also great gym facilities

excellent location.staff was very nice, was able to do an early check in and a late check out.

the snack bar was great and we loved the filtered water on every floor

items as room has a fridge and almost forgot, state of the art tv and comma system, no paying for wifi in room etc

adequate gym for my needs

free wifi & business centre

wifi is poor on 9th floor

elegant clean rooms. room service breakfast was very good. i will definitely stay here again.

the bar was a bit too old fashioned

room service menu

no buffet breakfast wifi not always working in the room bit old bathroom

caring folks to help us , cozy beds to rest our weary heads, clean rooms,halls and a pool and gym area that sparkled

was nice, my kids enjoyed it

the breakfast room service was prompt and delicious and cleaning service excellent

it was perfect, location, room, gym facilities and view!

pool, gym, room

free early check in, late check out, comfortable beds, free giddies in the

no room service

the gym was also nice and everything was clean

water and coffee and snacks inckuded, perfect shower, large bed, kind personnel, quick valet anf laundry

bar closed too soon for a nightcap

convenient to airport. big rooms. good gym. let me have late check out.

shuttle was wonderful, punctual, and safe

in bar were extremely expensive

shuttle was ready to go at 3:30am and got us to the airport nice and quick

nice new hotel and good gym. great shuttle.

didn't like the fact that there was no room service

clean but ageing in areas. decent gym.

beds were comfortable and they were extremely accommodating for an early check in

we weren't able to use any facilities other than the gym with few equipments

room service charge was too high9 $

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

service at the bar was very friendly and good

great hotel. looking forward to the return of the mini bar when checking in at midnight.

had difficulties during check in

during check in

wish room service was available and there was an incident with not getting our laundry back on time so that led to some stress

nice rooms. comfortable and modern. great gym.

expensive no laundry facilities

double levels of elevators was a tad annoying at first, but, as we had young kids with us, we found it comforting on a security level

room, swimming pool for kids staff and valet were great

free wifi

location. cleanliness. accessibility to bar and restaurant.

room service was prompt and the food was delicious

the spa, gym and pool were nice as well

pool was awkwardly placed

room service

they doted on my kids and absolutely made our trip

making arrangements for our kids to stay with friends for the night, my wife and i booked a room at the taj to celebrate our

room service was good and timely

bar and main restaurant are very popular so getting a seat was often a challenge for in-house

no microwave or refrigerator in room and no laundryroom

great fitness center with pool and hot tub

the fitness room! i've never seen a hotel gym have so much equipment, it was amazing.

we always stay here when getting a late flight to uk

next time i plan to book in advance, and arrange to take the shuttle bus

our room had a great view of the park and the pool / gym were great

they added a bidet for us and always very quick with room service

no spa available

the health spa was wonderful

staff was so friendly and great with my kids

our kids locked some items in

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

used the gym and was impressed with the facilities- though small, it was very clean and well maintained with

great gym and lived the room decor

super location, great comfortable room. great tv. good room service

is a bar at second flour also is the check in place

the gym was great as well

the food options at the bar could have been better.

the gym was excellent, with top end cardio machines, and the ability to do a strong hiit program with

rooms, having a sound machine, the gym was really lovely, appreciated the big windows and all the equipment provided- big reason i

during a recent stay we encountered hundreds of kids from a middle/high school volleyball tournament

ver ate at it so don t know about the food) and also an italian

kids 16 yo were not allowed to fitness room even with parents supervision

no room service to clean rooms

charges for handling amazon package!!! fire alarm scared kids…

booked a big corner room with a view over the city, travelling with two kids

loved the amenities. the kids played in the pool and had a lot of fun.

no room service!! 1 restaurant open limited hours. expensive parking. no microwave in room.

utilised and enjoyed the excellent gym facilities on the 6th floor and the all-day provision of the chilled water in the lobby was

the guest bar should be open with more hours. the television service should offer more channels.

the gym was really well equipped and 24 hour access was appreciated

chromecast/wifi gave us some trouble when we were trying to screen mirror something from our phone, but it was

cleanliness, wifi and the bed slide option

kids obsessed with robot room service

far as i could tell) and you could kinda see into the

good location good gym

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

gym was boring, like all other

nice gym

fast ev charger available onsite, proximity to airport

friendly staff very clean great breakfast

the breakfast that was inclcuded was amazing with a great food choice

hot tub was not usable and didn't look like repairs were going on and indoor pool not heated

bar on location shuttle to airport pool

in the gym were not working for my entire stay

they also have a gym with weights, treadmill, and a machine

gym

no free wifi, weird access to gym. complimentary coffee in lobby would be nice.

kitchen closed early for room service friday night. was compensating with 3 breakfast vouchers.

was exactly what i expected: clean, safe, and very comfortable for myself and my two kids

turn down service, wifi included, lovely coffee machine, usb ports, big modern television

wifi could be faster

comfy bed, great location, and the availability of a late check out

was exactly what i expected: clean, safe, and very comfortable for myself and my two kids

great location, old world charm, impressive lobby. good gym.

very nice hotel. friendly staf. good location. well equiped gym

a bit aged, can use a facelift why are all boston hotels so expensive? wifi not free

thermostat worked well, room service friendly and efficient, facilities up to par

the room service is great and fast

they sell mini-bar type packages at the front desk but nothing non-alcoholic for kids and no snacks

our kids loved the view of the airport from our room

well maintained gym

the breakfast was also a nice bonus

a gym made up for not having a pool

hotel staff went out of their way to solve all our requests - early check in included - with a smile

bar and restaurant were both well staffed and we had great cocktails and food was good

they allowed us early check in and called us when the room was ready at 11:30am

tithe room service was also still available and the food was delicious

room service and meals available via room service was/were excellent

no restaurant but a bar. those with their kids may need a family friendly restaurant.

the kids in the hotel were very noisy and i do not think hotel management did anything about it

gym ; location

for late check out went well

rally liked the spa and the gym

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes for anything to be delivered

room service cooking soup that warmed my stomach

excellent service, particularly from the butler. enjoyed the gym and spa. the

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna the rooms were

amazing staff, location, room, spa, pool

great rooms with little kitchen. plenty of space. excellent staff. very friendly and helpful.

the breakfast was also really good: waffles, oatmeal, fruits, eggs, bagels, juices

breakfast was served a bit too early, until 9 am

comfortable room with two tv’s and basic kitchen

loved the kitchen & aesthetic of the room

the location is great, the sunday brunch awsome. gym well equipped. mirror tv.... and keep going

quiet and relaxing , very nice gym

room service valet service breakfast menu

location is brilliant; there is gym & spa; several nice restos / bars in the hotel; the room is

the gym and common areas

the spa facility and staff were terrific.

spa is very expensive but good.

the gym is super.

no pool? no gym?

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

no complimentary wi-fi, laundry prices seemed exorbitant

i also missed a coin laundry at the hotel, but found a good one nearby, close to whole foods

better solution for on-site breakfast

great location . love the sports bar . great rooms and very clean.

true to a four star hotel there is a well equipped gym and an indoor pool next to the gym

breakfast was a bit chaotic, with the wrong meal, bad timing, and an early wakeup call, but it was

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

there is a sushi bar downstairs though we didn't try it

we used items from the snack bar on this trip which were nice in vareity and reasonable in price

felt very welcome, from the doorman to the front desk & breakfast people

early check in due to travelling overnight much appreciated

bathroom door did not close all the way, no privacy. no laundry facilities. no parking.

- we missed the first night because our flights were cancelled and the second night we arrived late to be caught up in the global it outage - and this is why we have rated this so highly = with

perhaps adding a laundry service on site would make it better

they gave us a very early check in around 7am and we were very thankful for that after a long night travelling to reach

the kids really enjoyed the scavenger hunt

by far the best hotel gym i ve ever seen. staff was great also throughout the hotel.

more choice of restaurant/bar although the restaurant/ bar was quite nice

requested early check in and the front desk were able to provide that

bathroom in room didn't have a tub which was fine with our kids - the hand held shower head didn't have great water pressure

the gym on site is clean with nice equipment

bar service great and breakfast excellent

the decor and that you have the gym, office space/laptops accessible and bar area.

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

the decor and that you have the gym, office space/laptops accessible and bar area.