breakfast exceeded expectations check out market basket food store across the

complimentary breakfast and light food served on bar at 6

food,kitchen inside room

very large room with kitchen

folks hanging downstairs at the bar and bartender very friendly

had to ask for our breakfast voucher at the front desk othwrwise we would have been automatically charged for it

close to airport restaurant and bar on property shuttle service

great location. very convenient shuttle. grocery store in walking distance

free breakfast

early check in helped and the warm beautiful indoor pool!

the staff offered use of a pool across the street, but bringing 3 wet kids across the street in the freezing cold wasn't appealing

wonderful breakfast, the room itself very confortable and clean

the staff was super friendly and the breakfast couldn't be better

the meal from the bar was delicious

i liked having the living room/ kitchen with an second tv

wifi

hours bar & restaurant open no room service

they let us have a late check out and that was super appreciated after our long trip as we got to sleep in

hotel does not have room service, the staff said we had to order from outside like grubhub to eat

the pool was beautiful

especially if you are in there with loud obnoxious kids like we did

the pool

the bar was awesome! everything was clean.

the swimming pool and the fact that it was open the staff was really nice

werent able to use the pool & that's all my kids wanted to do was swim

clean, modern, amazing shuttle service!!

there was an airport shuttle which was very helpful

the bar atmosphere was pleasant and our bartender was

there is a well equipped gym and an indoor heated pool

close to airport, 24hr snacks for purchase, pool, free airport shuttle

pool facilities were great

room is spacious and equipped mini kitchenette

the free cook to order breakfast was awesome!

i thought the room was really clean and room service was excellent

room service was also excellent as was the breakfast

casino was very clean & loved that it wasn't too loud and no one smoked

they have snacks and a mini bar for you to purchase from in room but they are quite pricey; you re better off getting snacks

well appointed and close to the casino action is what we wanted, and this delivered

we especially love the waterfront bar for appetizers and drinks, so good

there's attentive spa staff, gaming options and sports book

pool, jacuzzi, gym were beautiful

pool, jacuzzi, gym were beautiful

great coffee bar with grab and go items for early flights

attached to the airport was amazing for an early morning flight with kids - also close to south

accommodation, comfortable bed, good restaurant, frequent airport shuttle, competent, courteous, professional staff

the hotel also offers a shuttle to and from the airport and to the train

of the facilities like airport pick up 24 hr coffee guest laundry superb breakfast staff was super fast in completing check in and check

the gym and pool, all areas were well maintained

customer service, early check in assistance, shuttle service, breakfast, cleanliness

the breakfast that was inclcuded was amazing with a great food choice

adult daughter and i got away for a 'staycation' to take advantage of the spa and it was absolutely wonderful

requests were made for a refrigerator

the location was excellent (super close to amazing food), wifi was fast, and our room was clean and spacious (-)wifi (-)the internet and wifi service was horrible, but that seemed consistent all around the city. (+)queen double, it had two double beds in which was super for the size of our party, there was free wifi and the hotel was lovely and clean (-)information regarding wifi was confusing (*)very nice location. clean rooms. good wifi. walkable spots. (-)wifi signal as keapt going off and on (+) wifi throughout the hotel including rooms (-)could upgrade their wifi (-)wifi was very poor.

room service was great

restaurant in the hotel is not working though, so they don t have room service

heated pool for the kids

comfortable rooms with kitchen- large variety of food at breakfast

great breakfast. great staff. amazing room and view

the hotel was right on the harbor, very nice, extremely clean, offered breakfast, had 8 floors, a pool, jacuzzi, gym, sold bottles of wine, & had a really nice view

staff were incredibly kind to our kids

laundry facilities a big bonus

was luxurious staff amazing given early check in breakfast in our room the comfort of the bed location to north end, faneuil hall,

the gym was closed, half the floor was closed off

small breakfast selection and small gym.

free breakfast was a bonus

foldout couch mattress wasn t super comfortable, but my kids still seemed to sleep ok on it

the kids would have been happy to sit and watch people the entire time

location was great, view was nice, convenient bar and food in the lobby

more food options would be nice. including room service

we also used the laundry facilities, which were well kept and had complimentary travel-size laundry detergent and

the breakfast staff was so friendly

location airport shuttleextremely helpful staff.

the breakfast was delicious with plenty of options to choose from

breakfast was very good and lots of choices to start your

close to the airport with a good shuttle.

perfect location, wonderful staff, spacious room and nice hotel bar for a night cap.

denied request for early check in which also was a n my confirmation i had to tell him to stop saying no

hotel was in the process of renovations and adding kitchen/bar

nice hotel, excellent design, excellent location, we were granted early check in

the room had a kitchen and other

new suites with all the needed kitchen supplies

i loved the gym, where i worked out twice during my stay

the kitchen was well stocked with basic needs

king sized bed, large room with kitchen and breakfast, as well as shuttle.

the gym was sufficient, and there was a pool

gym is sufficient

room was super comfy and was nice to be able to access a gym too

small but good gym

loved the gym

the have gym and bar/restaurant

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

everything around the hotel closes at 10 and the pool was small

no need to wifi and speed is decent

it was a short stay, both the kids would have rather just stayed there all weekend

room service (though they do offer a to-go option from their bar/restaurant (-)but we endup not using it at all, they give you two option for breakfast, buffet or you can order room service, we entered the buffet but it was very limited one, just few main dishes (-)lack of room service (-)would love a jacuzzi in pool area. room service would be a treat also. (-)is no restaurant in the hotel and no room service that's a bummer (+)hotel is good for the value, however there isn't any room service, nor is the ice machine very accessible (-)accessibility to ice, room service, and a more equipped room.

conveniently located to easily the best bar, porters bar & grill

no gym as depicted

easy check in late check out super comfortable great location polite staff

of hotel amenities- said there was a bar and restaurant but there was not first night heat wasn’t working in room

comfortable beds and little special touches like a dim focus light next to each bed and a foot bar in the shower for shaving your legs

we had a nightcap in the bar and the bartender was so busy

modern and contemporary design, good bar and breakfast place

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

ev charging in garage next door

friendly staff. nice bar and environment

view room but wound up staying in the double room with harbor view because our flight arrived early and early check in was not available for the king with harbor view room at that time

plus free airport shuttle

loved the convenience of the water taxis to boston and the shuttle to logan.

well maintained gym

when it is crowded with kids it is impossible to swim and keep warm

the pool

they offer a gym and free drinks

location - room location - room service

don t like extra fees for room service

order wine to my room one night, you can't actually order from the waterline and the selection of room service wine is horrible and expensive

dangerous for kids

wifi in the room was not working well, and since i was traveling for work that did not help.

pool, gym,

exceptional staff, great breakfast for room service

trip, they gave us the 2nd floor overlooking the city

fantastic location and the staff was great offering an early check in and late check out

they have a nice bar that has been closed due to covid

if i was to choose something , the bar wasn’t open when we arrived and during our stay

had nice bar and

this is an adorable hotel. the bar is fun, walking distance to everything, and comfortable beds.

free shuttle 24/7; good complimentary breakfast and great service

also, there’s no late check out, anything beyond a half hr, they charge you for

fast check in, room modern and clean, breakfast had variety, and staff friendly.

the beds were comfortable and it was great to have laundry facilities to do some washing

price, comfort,food, and airport shuttle service made the experience go really smooth.

don't like this no more complimentary breakfast or microwave in the room no coffee to make coffee

breakfast not included

all awesome place to bring kids, my children are 8 9 and 10 super kid friendly

key card didn’t work for the gym , the microwave is down stairs right when you check in at front

hotel had closed the pool, gym activities rooms rock climbing to all guest that visit mom thru thurs

the hotel was super clean except the pool being kind of cloudy

salt water pool always gets the perfect 10

we really enjoyed the bar and pool

that there was a 24 hour gym

gym - people kept coming in to take water from fridge, post work out there was none left

the deluxe room was worth the extra $ - great to have kids spread out and have their own tv

coffee shop in the morning and bar in the evenings

got woken up by band in bar nearby.

he was great with kids too

really good gym

free guest laundry

gym almost every machine was broken or out of use

my kids enjoyed the breakfast every morning, the rooms were nice and clean, the hotel was quiet, and

you can purchase laundry soap at the lobby

service was good. helped with any of our requests. gym was adequate. breakfast was great.

caring folks to help us , cozy beds to rest our weary heads, clean rooms,halls and a pool and gym area that sparkled

hotel s bar and restaurants were amazingly delicious, the location and view were phenomenal, the bed was so

only thing we had difficulties was with the tablet in the room when we were trying to order room service

from the valet parking, doormen, front desk, room service, housekeeping and the bartenders - all went above and beyond in making our stay

gym had no view, being underground is a bit depressing

ey did say to just call down if we needed trash taken out since room service is not daily due to covid), and a small bench would be nice to set our luggage on, as

big and comfortable room, gym available

coffee bar could be a little better

the bar restaurant was excellent and the bed was heaven

great location! central to everything. good gym facility.

nice gym, well equipped

nice hotel they have a gym-mat in the room so you can do a bit of work out or exercises in the room excellent

the bar closed too early, particularly on the weekend

the kids really enjoyed the back elevator for access to the cambridge mall

gym could have been a bit better

it would be nice to have access to printer via wifi

bond bar was fab

staff from check in, to room service to housekeeping were exceptionally friendly and helpful

first up, i got a free upgrade on arrival i requested for late check out and i got it

the pool spa area and the dinner at the bond with my family

pool to open earlier would be better.

pool was nice. very clean and comfortable room

requested a late check out and they accommodated us

staff was wonderful and location was great.very accommodating with late check out

earlier pool opening hours

breakfast was excellent but expected to come with room

chocolate at the lobby and we were given complimentary appetizers at the restaurant as well as breakfast for the long wait

only had one elevator working and that was a pain to have to travel with kids to and from the 8th floor because it was so busy there elevators were in high demand

great pool

breakfast was fabulous! pool was clean and the grounds were beautiful!

we felt special receiving gifts for the kids and water when checking in, and a voucher for a complementary beverage

what i like best is the cleanliness, decor, room and room service, staff, hotel is lovely.

the room service was excellent.

we were charged for wifi when it stated it was free

wifi slow

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash lorry was right outside our room and woke us at

also breakfast is not included in prices and is very expensive

wifi, very modern layout

very nice and they allowed us an early check in which was amazing

staff, room service

even though there was no breakfast included in my rate, there is a pub beside it, with a connection to the hotel, serving

breakfast included which was nice

very clean, great breakfast, great pillows!

hotel tried very hard to let customers have a nice breakfast during this time

the property was good, little old but ok. breakfast and people who works in the kitchen

breakfast was great, with a variety of options daily

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining staff was also great (a1), their attitude was always happy, and even at rush hour we

the location was good. the bar and dining area are good, and so is the food provided.

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail hour in the evening for hotel guest

part of town to walk around right across the street from boston common and beantown grill and bar right next-door that has fabulous food and drinks and the bartenders and staff are amazing

bar area was really nice

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

good price but with that comes partying kids in the rooms

key sign out to receive cleaning and more towels, room service didn t bring towels nor clean the room

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find something else is a crowded place, nice for

room, just off the main atrium, had a bar station right outside serving the atrium balcony seating

the gym was tiny and small

the spa, gym and pool were nice as well

room service was prompt and food hot and delicious

also, because of covid everything was shut down except the bar from 4-9 pm, not even coffee available in the morning

that it really mattered but my english muffin wasn t grilled as i requested, but overall my breakfast was delicious

room are clean and nice, big gym, pool area perfect, close to all main downtown roads, high level, new

room was a little small and don t like an upcharge for a late check out at 1 pm

no room service

chromecast/wifi gave us some trouble when we were trying to screen mirror something from our phone, but it was

wifi was there, tv with many different channels too

did not like the early check in fee

the kids loved the donuts and cider on saturday night :) it was nice having snacks in the room as well

the hotel staff 100/10 *claps* also let me late check out which was great for me

no room service

the gym was also nice and everything was clean

staff accommodated my request for an early check in and two beds

room, sea view, convenient laundry machines; right next door to subway station for easy trips into central

we enjoyed the free breakfast, and loved strolling along the shore

i was satisfied with everything but i was expecting more choices for breakfast.

we then took the elevator back down on the beach side and found the pool but still nothing pointing to the lobby

the pool area smelled

were travelling with young kids (2-4), they traveled for free, but thème were no room with a bathtub

gym was fully equipped.

the gym space

at the front desk/check-in was awesome

ability to request additional items such as laundry detergent

great rooms with little kitchen. plenty of space. excellent staff. very friendly and helpful.

spacious studio with separate living room & kitchen

the breakfast buffet was delicious

best location i have found with kids

complimentary breakfast, good looks inside, calm, comfortable bed, cool in summer, air refresher, kitchen in the

we were given an early check in and nicer room for our anniversary

friendly front of house staff. very helpful. great location to explore boston. late check out.

no early check in.

by far the best hotel gym i ve ever seen. staff was great also throughout the hotel.

sofa in suit was a little grubby. bill has odd wording, transient wifi = room with wifi.

wifi works super, staff were amazing and with a quick response to all the questions even before you

health club on premises with large pool

restaurant bar only had three stools and bartender said they couldn t add more

staff/shuttle was so very beneficial for our trip

to boston airport with a free shuttle - uno restaurant was conveniently next door with good food and good prices

the gym and pool are small but useable, and the lobby area is set up well for business travel with

we were given a complimentary breakfast which was lovely and the free shuttle to the airport was great

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

the bar area was lively with great service and drinks

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

only room service

room service got every item on my dinner order wrong

i particularly loved spending my evenings in the pool and sauna

i got bumped from my flight to paris very late at night

made things with 2 kids a lot easier

the pool was cold.

the room was beautiful. the bed was heavenly. the pool was cold though.

they accommodated both an early check in and late check out

breakfast was one of the best hotel continentals i've had

level checkin and checkin location near the one bar in an odd spot

the amenities are more than i could've asked for for a short stay (laundry room, well-equipped gym, outdoor terrace with firepits that were on in the evenings, huge

excellent buffet breakfast.

we had a larger party and we were sat in our own room for breakfast which was perfect for our kids

it is very close to the boston tea party museum which is great educational tour for kids

the gym was nice too

on the day of my arrival, my flight was delayed & i had a spa appointment that i would've missed & i spoke with a very helpful woman who put me at ease

kids friendly

interior, gym, excellent shampoo, conditioner and washing liquid

the gym was great as well

it isn't a good fit for families with small kids or more conservative people

but also the bar was kinda pricey not gonna

the food options at the bar could have been better.

loved the gym and pool excellent property in the seaport

the pool area was large and clean, and hot tub was 104

pool overcrowded with kids.

beds where extremely comfortable pool and hot tub was a nice relaxing getaway

the pool had too many kids maybe they need a pool for kids and one for adults

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

the bar in the lobby is extremely welcoming after a long days work

gorgeous rooms and great gym

super location, great comfortable room. great tv. good room service

room service was great quick and a good

the health spa was wonderful

great bar area with people in black tie and jeans

didn t collect my room service dishes when i asked, so they just sat there all night

staff was so friendly and great with my kids

swimming pool was small

room service has changed

staff, clean room fast and simple to use room service

there was no breakfast! no amenities! no room service, no housekeeping, none!

amazing room service

fantastic facilities - great gym, nice social space on 4th floor with games and leasure spots

ordered creme brulee from room service

room service

room service was good and timely

the room service was out of this world. all of the food was delicious.

used room service for a light meal after our night at a show and the food was delivered promptly,

requested early check in on day of arrival and late check out on the day we were leaving and this was arranged without any fuss or extra cost

utilised and enjoyed the excellent gym facilities on the 6th floor and the all-day provision of the chilled water in the lobby was

no room service room fairly small for the price

a gym but it really wasn't much of a gym so much as it was a small room with 2 treadmills and a small

our room has very large which was great with two teenage kids

they also have a gym with weights, treadmill, and a machine

no complimentary water and no laundry machine. staff are not welcome

breakfast room service, no menus in room or online was told go to lobby for menus

the hotel guests are allowed access to the ymca gym, which offers a whole range of equipments and classes

was great, room was clean, room service was good

my large studio with kitchen and sofa separate from beds

very clean. full kitchen. comfortable. great staff. hotel in great condition

the gym is uncompleted but better than nothing

free breakfast with great selection

good facilities (gym, laundry room) and the staff was super nice and helpful

swimming pool needed cleaning. power cuts to room.

the breakfast that the hotel offered had a lot of variety it was fresh and delicious

breakfast was very good and had a large variety of food

they had a laundry room option, where you could wash your clothes by your own

gym facilities were excellent

check in was smooth, staff were courteous and there was a good room service menu

staff went out of their way to be very helpful and were especially kind to our children hotel bar was really fun

ominique) was very helpful m let us have early check in

room service for dinner was quickly delivered and reasonably priced

the surprise $28. fee for the spa, gym and wifi we did not used.

breakfast was great

we brought a group back from dinner on a sunday evening and the bar was technically closed

the nighttime clerk was nice when ice machine was broken he was prompt with getting us some kitchen

great value but does not have a full bar and only a small evening restaurant

nice outdoor area for breakfast

everything, loved how there was a little kitchen in the room. will definitely be back.

loved the laundry facilities on 3 different levels

incredibly clean, beds were comfortable and breakfast was good.

the room was big, nice and cozy; the personnel kind and professional. gym and pool good.

overall look and feel. nice breakfast selections, good layout of our room.

the kids and myself had a great time and i'd definitely stay here again

they had games and poll abs a bar with food

i liked the gym and the equipment offered

i loved the location, the hotel facilities and access it gym, laundry and pool

loved the welcome packages for my kids and the offer for them each to choose a complimentary snack and drink on arrival

very clean. nice staff and breakfast included and free coffee

wonderful hotel.amazing breakfast.big rooms with full kitchenette.

breakfast not that good i mean like fruits not enough , no bacon

pool open this year and a good sized gym

room included a kitchenette and beds v comfy

the bar area was also a fun place to go after

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night - great bartender

the decor and that you have the gym, office space/laptops accessible and bar area.

our son liked the gym

bar and restaurant area very accommodating and nice

peloton bike at the gym

nicely decorated, comfortable and rooms are spacious. very well located. nice gym.

door staff was very friendly with the kids

comfy bed, great location, and the availability of a late check out

we requested an early check in and were accommodated

free breakfast was no frills but perfect

also the wifi wasn't good and i couldn't even pick up my 5g network either

small rooms, no room service, horrible valet customer service

no daily room service due to covid.

even though they said we would not get room service during our stay due to covid, they did come in the las couple days of our stay and

i didn t like that breakfast was in the bar and open to non residents which meant it was busy.

bonnie at the bar made our bar meal just great

crazy that we pay for wifi with city rates

very close to nice part of boston

beds are super comfy, rooms are quiet and spacious, oak bar is really fun, room service is great - location is perfect

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever had

breakfast was disappointing

good but not remarkable breakfast with excellent staff

ce, in 4 breakfasts)

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

the gym was small

they gave us a very early check in around 7am and we were very thankful for that after a long night travelling to reach

clean rooms, bathroom pods always kept clean, neat decor throughout building, gym was small but also clean, staff was amazing

they were able to accommodate an early check in and late check out

nice a lot of things to do gym, bathrooms are nice and the hotel itself had really good food around

the gym is big and has almost everything except roller skates and a stretching band

also a cleaning rag was left on the bar table after house keeping service

parking should be free. expensive bar and restaurant. no draft beer.

was clean and well organised and really comfortable and the staff were helpful and there was a gym and a gaming room

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

very comfortable bed, late check out

this location has restaurants, business center, gym

windows, beautiful views, super large rooms, excellent gym w/peloton bikes, courteous and professional staff, starbucks right off lobby

kids were running around, things are going slow, everything was a mess

from reception to room service to concierge everything was great!

friendly irish bar and fab city bar great for cocktails complementary tea and coffee everymorning and fresh water

the bar and restaurant provided great food and very pleasant service

room service breakfast was very fresh, and delicious

fitness center ok

see above re breakfast. room service was good generally.

spa is good

no pool? no gym?

the spa was incredible!

also we used the spa services which were convenient

spa was terrific. room service very good. staff throughout the hotel were outstanding.