the pool and gym is great, food great, location super and staff very accomodating.

we paid for the breakfast for the family of four (two parents, and two kids) when we booked the hotel (it asks number of people and age too)

we paid for the breakfast for the family of four

convention for kids competition and noisy all day

the lake. gym had plenty of equipment. wish i had brought my swim suit

the food menu was overpriced in my opinion. didn't order room service because of it.

kids' breakfast is free

on weekend nights, it gets quite noisy outside with kids running around

pool area was full of used towels needed clearing up late saturday night too much going on in the

however the pool area is beautiful

the hotel offered free breakfast, pool, fitness center, modern room design, very friendly staff, clean rooms

i would possibly stock the kitchen supplies better

the gym was great! pool was the perfect size for kids.

the staff was extremely friendly and helpful, and the breakfast was better than expected.

given our room was a suite, there was also a full kitchen area with refrigerator, sink, dishwasher, microwave, etc

also the gym facility does not have enough equipment

location, price, cleanliness, view, gym

also, i loved that the pool was available by appointment so that i could still enjoy a swim during these crazy times

we are obsessed with the pool it closes at 10

extra amenities like free wifi multiple tv channels,free gym and swimming pool for that low price i couldn't believe

i wish the pool was heated.

entire staff including those in charge of the breakfast, at the front desk and housekeeping were all wonderful

the room is very spacious and you have a kitchen and nice

my husband and kids stayed. my kids came back saying how gorgeous it was.

kitchen in room, excellent continental breakfast, location, comfort

and answered everything, including changing from a 2 queen room to a 1 king and having an early check in

restaurant & bar on site

which was grab and go(covid) was exceptional- bagel with cream cheese,yogurt, breakfast bar and juice and apple

they have a great pool along with gym for those who need to stretch or relax any time of the day

location; clean, updated facility, quiet room with very comfortable bed, waay above average breakfast; friendly helpful staff; no peeling wallpaper to be seen

parking, free shuttle to local area, breakfast buffet included, kitchen allows to prep meals and stay in if

location with respect to boston centre and the absence of a shuttle service to the closest t stations

excellent as it has a big refrigerator, glass stove top, microwave & a dishwasher it has decent gym

with the kitchen in the room, my wife felt like at home

food in the bar was not real good

like paying for parking, swimming pool and very small and gym doesn't have enough equipments

breakfast prices are too high. everything costs $18

liked the bar and the dining room/restaurant

there is a food tray with food and sensors that made me nervous with the kids

the pool is great so was the gym

great room, wish i got to get in the pool

very clean. nice gym. very polite staff.

pool was perfect for our boys

non functional laundry

indoor pool area had an exit door to the outside with a lot of the weather stripping was missing making it

laundry room was smelly and wasn't very clean

my kids enjoyed the pool staff was friendly

location and room size along with breakfast

location, good value, great complimentary breakfast, nice pool

convenient location, nice bar and restaurant. full breakfast too!

nice breakfast. nice gym with free water bottles. nice pool.

front desk person was great and the manager was outstanding he accommodate me with an early check in and a late check due to me going there because my husband had pre op that day we

breakfast both quality and variety; wonderful new gym

no pool

were clean and comfortable, staff were very helpful and friendly, gym and pool were good, and the breakfast was spread out well for functional flow and staff were

with children, grand & great grandchildren so didn't spend much time in the hotel or explore the pool etc

for the price it was great. lounge area was very nice and the staff was good with kids.

gym area is modern and had a lot of equipment, the room was big and comfortable, check-in was

children slipped and hit their head by the pool area because when the floor gets wet there it becomes very very slippery

was very quiet, decent price, and kids loved the pool

gym 24/7

breakfast was timely and convenient, the options were very nice

the breakfast was very good, with so many different options every day

complimentary breakfast was not good. we didn’t go back

breakfast closes too early

in room were in need of replacement hallways needed new carpets and walls need a paint touch up gym equipment needed to be

breakfast without roasted potatoes!

also the breakfast was pretty

the facilities

loved the pool, breakfast, full size kitchen and partial living room in our suite

good location, good breakfast, good elevator, i recomend.

the kids loved it too

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all useful during my long stay

gym small but functional (had a treadmill, x2 cross trainers, 1 recumbent like and some funnelled -

but kids liked them and also said cot was comfy (extra $20)

gym, no breakfast. room size to small

shuttle to harvard square

the food options at the bar are not many.

it's in a busy place and no where around to walk to - but not a problem thanks to the shuttles!

@ restaurant very helpful at breakfast time, @ the bar very friendly when we need a drink to relax at the end of the day

value, beautiful building, nice pool and gym, fantastic bar

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

laundry

they also have a nice laundry room for guess

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

that the pool wasn’t open but that is due to covid.

good with some local restaurants and eating places open fairly late when i arrived, including the bar within the hotel

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

the staff is professional, and the lobby including seating areas, a business center, a small bar area in the evenings with a bartender and tvs, along with a mini starbucks for the early hours

pool was very small, would be great if they had a jacuzzi instead but still ok for my 10 yr old son

responsive front desk, brought up amenities and room service quickly

was wonderful: staff, room, bed, kitchen, kitchen supplies, workout room, pool, outdoor areas, lobby, bar, breakfast

the pool was was to small.

self service laundry is also a plus but it's not free, costs $6 for washing and drying

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

the swimming pool is small but warm, excellent for kids

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

have t o call room service for compliment tray ice, which, for me still requires a

location is brilliant; there is gym & spa; several nice restos / bars in the hotel; the room is

thout password)

ll re-open next year) bad wifi

they were nice about late check out

the staff were so firendly, the facilities were exceptional from the gymnasium to the continental breakfast in the morning , everything was perfect

were a lot of unexpected perks… breakfast is mostly pastry based but is very (very) good

), 24-hour gym, and private booths to sit and work/rest

requested for late check out only to find out i was billed for it when i got back to my country

gym had complimentary protein bars

anything right inside the hotel from restaurants, to a pool/hot tub, to room service to the gym

the gym is very small

no room service or continental breakfast other than that it was perfect

room service and toiletries we had forgotten were to our room especially fast

parking should be free for hilton members and room service is too expensive

nice gym

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

good location good gym

love the convenience of location yo everything and my kids love the breakfast

the bar located at the hotel was cool, had a band friday and saturday

close to boston. clean and comfy room. great breakfast.

bar had entertainment

comfortable beds and good location and late check out.

good clean rooms and nice pool

ian in the bar was hands down the best bartender i have had in years

spacious clean and comfortable, laundry facility and swimming pool

the gym and pool were quite small.

swimming pool and free wifi are good facilities which increase our entertainment

welcoming by staff, clean, breakfast pretty good, parking option worth it (must pay), 24 hour gym

i found it complicated to get around on the gym floor

very comfortable bed, great small gym with all the essentials and a great view

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service is very very helpful highlight of the hotel is the exceptionally friendly and

the coin laundry was clean and available most of the time

gym was nice, too

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area, all in all i'd stay there

great property with a fun bar area and good rec center. right off 95

available the next day and made plans accordingly- then we got back from breakfast to find the kitchen open and making breakfast for other guests- a bit frustrating as it was not easy to find

we arrived after the kitchen closed, front desk staff was unhelpful, and it was $14 for a naked smoothie and a frozen

don’t like the fact that you are placing order like being in a bar or restaurant

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

they provide liquid body soap, shampoo, conditioner, body lotion and a hand bar soap

bar and grill were closed

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

the hotel also had a nice pool

clean and nice in room kitchen gym and breakfast !

location, helpful front desk staff, amenities such as pool and gym, happy hour and breakfast included

have a gym and swimming pool

for heat in gym turned down from a hot 77 degrees, was actually turned up to 78

i recall correctly), room service was not available at 8pm on sunday night due to the restaurant only having one server

didn t have breakfast

were a few issues with the room: the wifi access they provided us with didn t work, the cable in the room television didn t work,

arrived quite late). free wifi worked. room was clean.

advertised to be available until 10pm

were great, rooms clean, staff friendly, security was everywhere, couldn't have felt safer, shuttle was great, restaurant on 2nd floor was reasonable and great food

impressive gym- large with tons of equipment options

complimentary shuttle bus that takes you to all the popular stops

onsite gym. nice room. close to student dorm.

additionally, the hotel will shuttle you to the nearest t-station for free, and from there you can head into the heart of boston

breakfast was delicious

however, pete went out of his way to accommodate us at the bar and

breakfast was fabulous with a menu that changed daily

everything at dinner and breakfast was top shelf

complimentary continental buffet breakfast

no guest laundry or other facilities other than a gym

the bar was not open.

the music, the gym

the bar was great too

i did not have breakfast; my husband and i had dinner in the bar area.

also laundry facilities on 8th floor are very helpful for guests with a longer stay

my kids really had fun with the pool and i liked the bar

i would avoid room 819 as it is righ next to the gym

very good breakfast. hotel within walking distance of subway.

the suite with full kitchen.

is very expensive, the room, bar drinks and next door parking garage are all very pricey

excellent location, comfortable room, good wifi

decent gym but no pool or spa would be nice

i hadn t realised there was no room service but couldn t fault it otherwise.

and we were given a voucher for $12 at their coffee bar in the morning, which was a surprise

the gym is state of the art & game room is really fun

liked the location, facilities including the gym and games room and free laundry for guests

was clean and well organised and really comfortable and the staff were helpful and there was a gym and a gaming room

we didn't eat in the restaurant but it looked very nice, with a big bar and nice outdoor area

would love breakfast options/cocktail bar earlier than 5pm

some kids were banging around at 3:30am.

they gave you a chip to be used for a coffee and one pastry, a snack, water in the lobby and wifi

my only suggestion would be a bar area, they have added coffee on the second floor.

offer while we agreed to swap our everyday cleaning to greater wifi, we just didn t get it right and thought it s on offer on top of usual things not instead

his name is corey and he assisted us so well on arrival with an early check in and room change

love the little bar area with small sink

the mini bar was filled with quality drinks and snacks

there is a sushi bar downstairs though we didn't try it

suite was very spacious and had a walk in closet, bar area, sitting area, bed room with doors opening to the sitting area

breakfast wasnt worth 18$

good coffee at breakfast!

wish breakfast was included for free

the tv's on the elliptical machines in the gym did not work

decent gym great

i wish that continental breakfast was included

room was amazing. breakfast was delicious. able to provide early check in.

the breakfast was huge and the staff was so kind

the bar and breakfast area pleasant

i also appreciated being able to relax at end of evening in the hotel bar with a beer or glass of wine

breakfast times end to early, especially on weekends

breakfast was great

great value but does not have a full bar and only a small evening restaurant

hotel was beautiful, the rooms attractive and breakfast was fantastic

there were also snacks waiting for us and wine tasting at the bar in the evening

room didn’t match booking descriptions about kitchen facilities such as never including microwave and oven

great location. very good breakfast

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

super comfortable room, big bed and bathroom, amazing à la carte breakfast

the fitness center including a lap pool was the nicest fitness center i have used during business travel

the cocktail bar became part of my daily routine

gym was good

wish the pool was heated. it was a little chilly. but that s not a deal breaker.

the bar tenders seemed very overwhelmed

great location, great room, lovely staff, loved the gym too.

the wifi was super fast

laundry bag in room

location and spa are great!

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent the first night of our trip

good location. allowed early check in.

entrance is huge, lots of room, the bar is very nice but expensive

room service was decent and sheet were always clean

comfortable beds, heating/ac worked fine, and a nicely-appointed gym

great gym and location! the t stop is in front of the door!

wasn t much around it. our room was close to the 24 hr gym so could hear weights

room service was excellent. i loved the burger!!

maybe just a small breakfast offering.

the hotel is used for student housing, so at night you have kids in the hallways

we would stroll 2 mins for breakfast at pressed cafe (highly recommend the french toast with nutella and banana

it would also have been nice if a breakfast was included in the price

free continental breakfast would’ve been nice.

the spa facility and staff were terrific.

spa is very expensive but good.

spa was busy with outside guests which didn’t give me the time to have massage sections

also we used the spa services which were convenient

spa was terrific. room service very good. staff throughout the hotel were outstanding.

the roof top bar and pool was a huge plus

gorgeous lobby, new gym with all new equipment

reached early with the intent to stow our luggage

nightly fees

location, close to symphony hall, across from prudential center updated restaurant and bar unbelievable

the reception, location, cleanness, and the gym!

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv,

breakfast was adequate and location was good center to everything

perfect location, very clean, delicious breakfast and everyone was nice and friendly

has a clean kitchen

love the open lay out of the room and how the unit we stayed in had a kitchen

clean. friendly staff. good location. variety of food options available for free breakfast

updated decor, breakfast, pool

was no trash can in the kitchen and i had to ask for one, the coffee pot was missing from the coffee maker, there was only

good quality of breakfast but same menu for 5 days staying

how can this be avoided in the future as i will be visiting for the next 5 years with kids in school there

teenagers appreciated the gym facilities

kids had a wonderful experience especially swimming

the pool and hot tub were great and the kids loved them

true to a four star hotel there is a well equipped gym and an indoor pool next to the gym

lovely linen, fire and lobby very welcoming, good options to eat /drink within hotel, room service was always prompt which makes a difference and made us more likely to order

the bar and restaurant provided great food and very pleasant service

service at the bar was excellent and brunch the next morning at the restaurant was delicious and pleasant

see above re breakfast. room service was good generally.

an item i ordered didn't come my room service so they took it off my bill

noisy college kids on frat convention were morons - but hotel room and staff were great

kids were running around, things are going slow, everything was a mess

beds, clean room, and great room service

loved the peloton in the gym, the beds and pillow and the view.

breakfast buffet was delicious

very clean, great breakfast, great pillows!

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge and a coffee machine with no access to water so impossible to use

breakfast was good

easy location, parking, and free breakfast had tons of options

location was good and the room had everything me we needed, even a small kitchen/ bar

paid wifi

worth the upgrade, especially as the oak bar was so crowded on saturday night

location very clean staff attitude gym

there is even an option for pups on the room service menu, which we ordered and he loved

breakfast a hit on 4th for vip

ce, in 4 breakfasts)

breakfast, but i still prefer the european mix of buffet and a la carte menu

room service cooking soup that warmed my stomach

breakfast was pre-fab

worst thing ;-) was when i asked for a soft boiled egg and got a hard boiled egg

the pool area for the kids

it is close to everything and when staying there is the pool/game room for the kids.

room was super clean and staff very friendly. the bar was really cozy and nice

they couldn't give us our original room, and so upgraded us and provided breakfast for free

there is a pool, a basketball shooting area, and table games for kids

the room was very spacious. liked the free wifi.

we kept asking for room service to clean it but it was never adequately done or they would come late in the day

amazing gym

also, don't do room service - better to go downstairs to the cafe/shop and order in person

easy parking and access to highway. room was comfortable and clean.