the hotel was very clean with a clean pool and gym area

the gym and pool facilities were very small and under par.

we had a drink in the bar were the staff were really nice, then off to bed prior to heading to yosemite valley the next

the extremely helpful staff, the bar and the convenience to the airport plus parking

and the restaurant and bar were very nice and high quality

said gym, only weights and treadmill

the room, both the bedroom and the living room with full kitchen

cozy rooms and good breakfast

fred the breakfast host is one of my favorite people, always in a good mood, willing to help with anything

cheerful and our handicap-accessible room was clean, roomy, and had full sized appliances in the kitchen

hotel staff is so kindness! the shuttle service from the hotel to the airport was good.

the room was clean and met all our needs (a full kitchen, 2 bedrooms and 2 bathrooms)

i was surprised it had a kitchenette

the pool area & bbq area

loved the fireplace outside, a pool, putting golf green

gym was bad, breakfast hours weren’t helpful.$15 to park nightly.

bed is comfortable, laundry was

amenities - no coffee or breakfast without paying; no microwave in the room; laundry facilities were gross (only 1 washer and dryer for the building), it was coin laundry and

the snack bar is only open a few hours. would like more hours

great rooms and super clean, nice place . free shuttle to airport was nice

the gym and the view of the restaurant.

bad side was the pool was very small and it did not seem clean

staff were very nice, my kids loved the pool, room was nice, loved the bay view.

hotel looks relatively new, we enjoyed the gym facilities

the gym is better than a lot of the offerings from other local hotels

great breakfast and laundry facility

appointed room with kitchen and work desk

the rooms come stocked with kitchen basics including glasses and coffee cups and a toaster

we're not so sure if there are kids in there i told my husband what's up with the parking fees

privacy, ammeneries, free laundry!

no room service at night ... at times we had to pick up extra towel or toilet paper downstairs.

parking was 23$ plus tax. wifi was 6$

i used to stay there quite a bit, but since then, they switched to room service just every other day, no more breakfast buffet

t instead you have to order based on a very limited selection), no more laundry service

t instead you have to order based on

breakfast was good, they served sausage patties, eggs, oatmeal, fresh waffles, apples, orange juice

also i didn’t like they had not enough chairs in the breakfast lobby, people who still stayed in line, already grabbed the chairs and wouldn’t let you

value for money with large clean rooms, good gym, breakfast with lots of options and a good location right near the highway into downtown san

kind staff. very helpful. clean rooms well equipped kitchen nice hot breakfast.

the line for breakfast

excellent breakfast & great coffee.

laundry for guests per floor! fitness facilities and overall room

breakfast was very good

no laundry bag aswell

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

room service did a good job keeping the rooms clean

made to order breakfast

clean room. included nice breakfast.

wet by the elevators due to kids swimming and going in and out.

excellent breakfast, huge rooms, friendly service

there is not wifi, the breakfast not include egg and sausage

breakfast is self-served with tons of stuff to choose from

i love the fact there is a free airport shuttle although it is only available in the morning

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for your dirty clothes

very close to airport. (friendly and helpful) shuttle service. reception friendly.

also i wish each floor had laundry service

i was able to get early check in and late check out

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

liked the fitness room

i was able to get early check in and late check out

new gym a

the bar was comfortable & convenient

clean rooms. convenient to the airport. good bar and restaurant. great staff.

staff were nice, and i really like that their gym is 24 hours

hotel bar is great but, perhaps could use one more bar tender on busy weekend nights.

no frills room, but reliable airport shuttle, guest laundry, and pool. helpful staff as well :)

always a great budget option near the airport. free shuttle a bonus.

all, pool, room rate, room size

good hotel, clean and tidy rooms, wonderful location and shuttle service to airport.

) airport shuttle

we would appreciate to be noticed to the whirl pool and hot breakfast not available due to covid

breakfast was good. hard to keep large service of eggs and sausages hot but the staff did well.

it was clean and had a spa and work out room that was excellent for the price

was disappointed that spa room out of order

i like it the place was good and quite there’s a cute nice little pool and fitness room

the pool closes at 6

the wifi barely reached my room on the 5th floor.

the breakfast, the commutation to the airport, and the room service.

breakfast was one of the first and the best full service take out in a brown bag that i have ever

the room service is perfect, and the room is big and clean

free airport shuttle available

late check out for an extra $30, luggage storage

two bedroom suite has the perfect layout with a full bedroom and bath on both sides of the kitchen/living room

i also had a fully kitted out kitchen and lounge area

the room and the breakfast

very close to the airport and the hotel provides free shuttles every 30 minutes

very overwhelmed by the front desk staff and the shuttle drivers

the shuttle service worked perfectly

staff was very friendly and the shuttle to the airport was great!

beds, nice to have a slide out desk/table and quality products in the shower, great to have gym

the gym equipment is very dated

we also took advantage of the gym which has some good machines and weight

insisted i take some pastries & fruit at check in as breakfast wouldn’t be open when i had to depart at 5am

gym equipment needs upgrading

cannot eat carbs right now, so the breakfast was a bit tough

breakfast was good

there was a gym, which my husband liked very much and free parking

the breakfast was great also

elevator ice machine laundry and store room

quiet, nice laundry facilities

room service pizza was overly cheesy and dry

dn't try the restaurant)

friendly, the restaurant serves excellent food, the rooms are spotless and comfortable, and the gym is well equipped

an exceptionally good gym - a cherry on top

room service was basic and more like bought in order than kitchen food.

breakfast

of the rooms we got smelled like cigarette smoke and the kids clothes reeked of it when we left in the morning

there were too many things in the room to make it unsafe to have small kids in the room like sharp corners on the night stand and desk or having elevated beds

my kids found a dildo under our bed and condom wrappers by the furniture

more variety for breakfast pastries

it was absolutely no problem to get a late check out

close to airport. comfortable beds, clean hotel. friendly staff, great pool area.

hotel was very clean, good breakfast , friendly staff

close to the airport. good shuttles. well designed lights and switches we could find easily.

airport shuttle service good breakfast friendly and helpful staff large room good room amenities

kind of staff and they have somewhere you can do your laundry

room window alongside a walkway

the gym is very small

terrible wifi speed. 4mbs per sec?

wifi was iffy.

loved the real gym: great updated equipment (i

close to airport for early departure.....shuttle service to airport....comfortable bed

this trip the front desk staff was sooo helpful and the bar staff did a great job

could use more towels at pool area

early check in

pool was nice but cold the rooms were all spacious and we had two different ones the lobby and bar hip and modern privacy safety pet friendliness , aloft is amazing if you’re

getting food delivered and eating; staff was so friendly and helpful with recommendations; nice gym and pool; easy access to beautiful park/walking trail along the bay; felt safe;

this hotel the lobby was welcoming, with a pool table, fire place with a bar off to the side

great shuttle service to airport

i was able to take a shuttle to the airport they come every 20 minutes which is convenient

it was close to the airport and transportation by shuttle was easy

room service

room service ie making beds, refreshing towels etc did not happen during stay

breakfast staff very friendly and helpful

every hospatality was great and breakfast was amazing

there is a gym and indoor pool with jacuzzi both of which i was not able to use although i wish i had

they stop serving food including room service at 11pm

room service menu was same as restaurant, which for dinner was limited

the shuttle to the airport is large and timely

location was great. easy to get to an from the airport by car or hotel shuttle.

the staff everyone from front desk to ladies taking care of breakfast buffet friendly and professional

gym wasnâ

room were nice and the gym was really nice

didn't get early check in once arrived at 12:30pm, so we couldn't wash up or change for our event

fragrance of room fresheners was too strong in the room; laundry area had 2 washers and dryers, but only 1 set of them was working during our visit

9 floor open space in the center of the hotel just off the elevator nerve wracking when you have kids

bar, restaurant and gym

no rowing machine in the gym.

everyone was pleasant and friendly. great with kids and made it really relaxing.

we had a great stay. we loved the bar area great drinks and food options.

swimmig pool was closed:-(

only thing we didn't like was not being able to get shuttle service from the airport to the hotel

nice clean rooms and hot breakfast buffet

places to sit in property,free breakfast,gym/pool

quick check-in. very responsive to all my questions/airport shuttle needs. substantial breakfast

location - close to yoga studio, organic grocery store helpful staff safe location in sf nice gym

didn't try the robot room service, but it was cute

i wish the rooftop bar would have been open, especially after the concert

location for chase centre great staff clean, large rooms loved the robots delivering room

love the hotel and its location, has a great gym, and a decent lobby bar for coffee and pastry

it has a nice gym as well

nice staff , indoor pool and came with 2 little kids, staff was able to check us in a little early

i loved the inside swimming pool. specially for the kids.

breakfast was

were able to leave bags and use gym after we had checked out and waiting for our flight which was great

breakfast

location was very good and breakfast need a little improvement

property all okay could do with a larger breakfast area

simple breakfast, but it was much needed and appreciated.

breakfast

in the rooms are really uncomfortable wifi is sporadic laundry services were not available itvwould have been nice to have a microwave and at least one

the free laundry. free water. the staff. the big room and fridge. whole foods.

things like stained carpet, worn paint work and unmarked signage for spaces like the gym and laundry really let it down

when i found out they had a laundry room and it was free? i was pretty happy about that !

in the morning when i left, they charged $45 for the fact that they have the internet, a gym, a laundry room that i didn't even go to

business woman), kind/helpful staff throughout, excellent on-site hotel restaurant & bar with extended hours

the room service staff

they were able to accommodate us to an early check in providing we paid an additional charge.

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

the shuttle to/from the airport works great

the swimming pool and the gym were not open because it did not meet the county's reopening guidelines

lounge seats needed in the pool, room service should be added

beautiful bay view from suite, cleanliness, friendly staff, great breakfast selection, nice pool, gym, bar, good comfort food nearby restaurant, perfect

even the hotel restaurant and bar closes early

space in rooms and the complimentary breakfast/happy hour were major pluses

the rooms are clean, modern and very comfortable and the rooftop bar a great place to watch the sun setting over the city skyline, marina and oracle stadium

roof top bar was beautiful and food was excellent.

was a timer for the light in the gym that would turn the lights off mid work out because it is on a motion sensor

00 each from room service and that was all we got were the 2 burgers

server at the rooftop bar seating area

kids might struggle to find enough to eat although plenty of pastries available

i felt very comfortable staying with my two teenage kids here

location staff early check in safety

we were very pleased with the early check in availability.

kids might struggle to find enough to eat although plenty of pastries available

no airport shuttle

excellent decor, quiet, large room, good facilities, extremely comfortable bed, airport shuttle

room was clean and big. location is good and so is the shuttle service

airport shuttle information at the airport not clear.

clean, nice area and convenient location and a shuttle that takes guests to the