the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter entrance

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

kitchen was a little cram but that was not a major issue

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

parking very secure

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

there is a little bar around the corner

the kids loved the pool

i even managed to take advantage of the outdoor pool

use of the gym and spa area is not included in the price

felt that spa should have been included in the price of the room, i though breakfast was included in the

the pool is amazing

is open in the pretty village of garai) so it's 10 mins drive and then somewhat challenging parking to the large town of durango which is very a locals town

a problem, but be aware that parking is on the road and a steep climb to the hotel

parking was not on site but just 50m away

there is no parking on site

host was very friendly. parking nearby. the area is beautiful.

staff at the bar was very nice and also the pintxos + snacks & drinks were good

a medium size hotel with own spa circuit

lack of water and breakfast only average

bed was fine! location ok, enough parking. wifi had mixed reception, not superb but good enough.

great buffet for breakfast

easy parking on the premises

free car parking snd easy walk to/from town center

nice bar downstairs with some snacks

nice staff in the bar and reception. nice quiet hotel.

the bar underneath does great pinchos and the staff are really friendly

wifi all right

osed sundays)

the beds were comfortable and wifi strong

location, tranquil setting, with ample free parking

wifi works well

wifi not working in the morning.

free parking, nice and confortable room, nice and quite area, well designed landscape, full bath

lady in reception and running the bar in the evening was excellent

wifi good

thout password) worked though i had to go back down and ask about it

free, on-site, easy parking - super extra amazing

bar with coffee, breakfest and lunch

excellent. just loud music from bar opposite.

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

helpful receptionists and bar staff

no breakfast buffet restaurant, only a spanish style bar

helpful reception and bar staff free airport transit

everything is close by with many kids play areas

slow wifi

staff were so helpful sorting out the wifi

all aspects superb. an ev charge point an added bonus

gym was additional cost, didn't like that

was spatious with fold down bunks for the kids and comfy beds

loved the little play corner for kids in the restaurant where breakfast was served

mini bar was nice

hotel, large clean comfortable room, good wifi

good bar with nice selection of wine ans beer

house is beautiful, the breakfast was simple but nice, the pool is lovely - a good location to visit beaches nearby but

breakfast was simple but good

breakfast was simple, but offered fresh fruits, bread, pastries, cheese and ham

pool was lovely

beautiful property - very stylish and tasteful decor lovely swimming pool relaxed atmosphere

fantastic breakfast with lovely views. great bar with open air terrace for a more casual meal.

tooo many kids and very loud at the bar

swimming pool and usual amenities the surrounding gardens/ landscape are very nice there is golf terrain for those who play golf the superior room was spacious and clean the bed was huge and

), beautiful interior, super warm and great pool area (excellent for kids), terrific tasty breakfast with quick refill of

no minibar; pool ceiling a bit dilapidated

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

given that we were with small kids, this was a huge hazard

limited choice in restaurant although room service was good

a special commendation to all staff especially at reception and the bar lounge area

no phone for room service

the gym is exactly what it looks like in the pictures, with the heaviest dumbbells weighing 10 kilos

staff very friendly and kind. lovely gifts in the room for our kids.

staff very friendly and kind. lovely gifts in the room for our kids.

staff was friendly and room service meant that my bed was cleaned very quickly.

great location in the old town. great sized rooms and breakfast was fantastic

beautiful breakfast

come back and will stay at bastian to explore the area (perhaps better in the summer to enjoy the pool

rooms with a little kitchen, everything is new

the owners are very helpfull and the good breakfast is each morning served by the most friendly staff members who have a lot of tips to visit

the accommodation is excellent and the breakfast was very good

kitchen equipped with all the basics, and all were usable

great breakfast. particularly enjoyed the fresh squeezed orange juice.

fantastic facilities. beautiful grounds excellent breakfast free drinks in room

and also the breakfast was were poor - even any kind of hot meal, fried and scrambled eggs were for

amazing castle stay. nice restaurant. great breakfast

mini bar was free, which was very nice

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

the shuttle picked me up at the airport within 10 minutes of calling

location close to airport with a free shuttle.

bar and breakfast available

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

room service was flexible as we stayed in the room until 1 pm and they still did an excellent job

ere they provide towels, water, and even apples), staff was nice

was excellent , great choice probably the best we have had in awhile * staff were excellent * bar stayed open late and prices were not inflated * best pillows and bed i have slept in for awhile

location & breakfast

super hotel with very good breakfast, gym, surroundings etc. nice staff

service to and from the bilbao airport, comfortable rooms, wonderful hot breakfast included, restaurant next door for lunch and dinner

convenient to have in the room, it was set up on a lower shelf which is not great with little kids

free shuttle service, room was ok, however smart tv would be appreciated, especially for a small kids

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves pretty well for

we stayed in a family room and the roll out beds for the kids could have been a bit comfier.

early check in helpful as we arrived on early boat at santander

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

hotel staff was very welcoming and also gave us early check in, and gave information about the area

the bar area could do with a bit of updating. the staff were great though.

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee & snacks

cost of use the pool disappointing!

staff were very helpful snd the rooftop bar was a lovely place to relax

spa time limit is just one hour

free wifi not enough for work. teams meetings breaking up

admission to pool not included

we wish we had the chance to check the gym and spa

restaurant, bar was super

t even a coffee) until 11am

eat coffee and juices, high quality food),

nice room, great wifi reception

also good wifi

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

wifi wasn t working

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

junior suite perfect for a family (two kids)

it has a small gym and sauna

no residents bar once it is closed

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

good gym

room service is a huge plus

great breakfast, room service every day , bathroom equiped with barh- what we really appreciated, especially during

nice coffee lounge and bar and very good restaurant, reasonably priced

wifi wasnt working real well, also parking wasnt included

very comfortable room, quick friendly service. restaurant & room service very good.

really had to search to find something negative however one night i ordered a burger in the bar & it wasn’t cooked enough so i didn’t eat it

the gym is fantastic

bed room ac the shower breakfast was amazing. the fact that it had a gym

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

24-hour bar and gym availability

also breakfast was plentisome, fresh and very good selection of products

ate in the bar rather than having to eat in the room with

would have liked interconnecting room for the kids.

location and excellent breakfast

more variety at breakfast however i was satisfied. no orange juice on 2 mornings.

the hotel bar was not great, wouldn't stay for a drink there. better places around town.

gym is good

lack of swimming pool but nice little gym

was old school comfy, with large hallways and rooms, very clean, lovely staff, lovely old bar that was great place to have a drink and unwind

no room service which i expected for a 5-star hotel.

loved the spa like bathroom and shower with glass view to room and window

excellent gym with very new equipment

ile there was a sign to order more via room service, if feels like an effort to phone down for such small items)

spa was not easy to reach, warm red wine at the bar

great rooftop bar and food

gym was ok, but could be better equipped

limited reach of wifi

the rooftop bar has lovely views and the food was excellent

the gym a very good size with decent equipment, ventilated clean and had a water cooler

great room service and breakfast

very late check in and easy to organise a late check out (2pm) (+) option for late check out ( 25 extra)

we forgot to buy breakfast but the staff told us we could buy a croissant and coffee at the bar rather than paying for the 18 euro buffet

the room was too hot and when we opened window got noise from the terrace bar below

tasty meals at lounge bar in the hall, reasonable

the terrace and bistro and bar area

very good room service and a comfortable room

only downfall i think the hotel has is the gym

the gym could be bigger. prefer a softer bed.

a limited room service menu.

we ordered a bottle of basque sparkling wine from room service

room was lovely, the parking solved a few problems and the breakfast was very good

and the gym nearby was included and definitely has exceeded my expectations

room service took almost an hour

no kettle in the room , had to ask for a corkscrew. gym off site

the gym is not located at the property. this should be advised in the property description.

nice rooms, friendly staff

there are ev charging points for a little extra payment

the swimming pool was not for swimming. it looked like a small pool for kids

very reasonable gym with usual cardio machines and free weights

on site gym was equipped well enough to get a workout in

pool is rather small - no place to sit while the kids

food from the room service menu was terrible

t plenty of excellent alternatives close by, so

the pool area and facilities are a little small but very clean and great sauna.

rooftop pool paired with the spa facilities were great

the staff was very helpful especially they helped us for early check in

and breakfast were not included in the price and we had to purchase 2 rooms for 2 adults and 3 kids costing over 300 euro

the included breakfast was good as was the salad we had in the bar one evening

kids being sick and fighting in the streets outside from 4am until 7am

spacious room and well equipped gym

good tv, good mini bar and excellent service

good gym and average breakfeast

excellent wifi

the staff from reception, dining and bar were all excellent

excellent cocktail bar with super sized g&t s just around the corner

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

of room service/food options close by

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

it was very well located, near the guggenheim museum. the room service was also good.

good, clean facilities with room service

room service food was quite average

wifi

quick room service at dinner time

great food served in room service for dinner

very thoughtful stallf, allowed us to do an early check in and a laye checkout

kids screaming in the hallway which the hotel can’t control but yes a bit noisy

great attention for kids

wifi could be better

breakfast super! wifi too difficult to use.