there is a nice seating area in the bar to gather

nice to have the bar at the bottom of the

nothing particular to mention. maybe a terrace for the bar would be a plus.

good bed and size of room. there is a quirky irish bar next door

the bar had an amazingly cold aqua con gas

wifi all right

osed sundays)

the bar underneath does great pinchos and the staff are really friendly

nice bar downstairs with some snacks

nice staff in the bar and reception. nice quiet hotel.

parking was free and good

breakfast was nice and personal

i liked that all mini bar drinks were included in the price

the breakfast, though it was good, was also not close to the other relais chateau hotels

mini bar was free, which was very nice

fantastic facilities. beautiful grounds excellent breakfast free drinks in room

the breakfast was ample and served quickly

we were alone in the hotel, the breakfast was outstanding, in a terrasse with a beautiful view on the mountains

ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied and delicious, a wonderful way to start each day

free parking

as we went during the quiet season we were alone and they made us a lot of food for breakfast regardless which we really appreciated it

breakfast was lovely and staff were very helpful

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel

close to bars, restaurants, and shops

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

eventually discovered a bar that

there was a bar where pastries and sandwiches could be bought, but there should be more choice

parking very secure

kitchen was a little cram but that was not a major issue

good place, clean good wifi, room is clean.

secure parking onsite

clean, comfy bed, amazing shower, shared use of kitchen.

great stay and a fabulous breakfast.

but there's no restaurants around to have dinner (although the room has a nice and well equipped kitchenette to prepare something simple)

the owners are very helpfull and the good breakfast is each morning served by the most friendly staff members who have a lot of tips to visit

we enjoyed walking, cycling, relaxing by the pool and cultural visits to bilbao

we enjoyed the pool - plenty of sun loungers

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

was a very comfortable golf hotel with ample parking which was outside and easily accessible

great to have a pool too

were not allowed to play a game of golf unless you have a golfing licence

swimming pool and usual amenities the surrounding gardens/ landscape are very nice there is golf terrain for those who play golf the superior room was spacious and clean the bed was huge and

no minibar; pool ceiling a bit dilapidated

convivial bar and restaurant

free parking, nice and confortable room, nice and quite area, well designed landscape, full bath

parking a bit limited a bit far away from bilbao city centre if you wanted to explore it

staff are great, facilities are great. breakfast and bar facilities are great too.

there is parking for guests

lady in reception and running the bar in the evening was excellent

clean, free parking and less than 10 minutes to the airport

the wifi

parking is easy, check in was smooth

in reception and the bar was so helpful she recommended a restaurant and called a taxi for us

beautiful, well priced and location. free shuttle from and to the airport. staff was fantastic

the shuttle picked me up at the airport within 10 minutes of calling

free shuttle service even as early as 5

bar and breakfast available

location for the airport with a great shuttle service

spa centre with two saunas and swimming pool are working every day untill 21

the spa and gym had a fee, but the facilities looked amazing and therefore i understand the price they

the building was incredibly grand and historic, the pool beautiful and the spa changing rooms very handy for an extra swim before we had to catch a flight

pool area was a godsend due to the extremely hot weather

felt that spa should have been included in the price of the room, i though breakfast was included in the

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

room was not big but just perfect and cozy with all the facilities you would need, including kitchen

good little kitchen

interconnecting single rooms with own en-suite and shared kitchen (not used) washing and drying machines available

it had a great small gym and i felt that overall it was clean and very comfortable

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

they had board games in the spacious and comfortable lobby which we palyed with our kids in the evening before bed

room service is strange, knocked over our stuff at the bathroom and left glasses and coffee mugs

they had board games in the spacious and comfortable lobby which we palyed with our kids in the evening before bed

the bar staff in particular maria

no room service menu in room, no coffee making facilities in room.

small bar and lounge area

it's small hotel with no restaurant, bar only

the lack of bar service.

whole experience from early check in, car parking which was essential and sub-basement

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

the gym is excellent

is amazing, rooms are big, comfortable, and clean, there's a small gym

the room was very comfortable and room service was good value, a varied menu and delivered promptly

bar area lovely and service excellent

very comfortable bed and excellent room service and changeover

great location. fabulous friendly staff. great bar & restaurant next door.

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

hotel bar is lovely, and used by locals too

also i was pleasantly surprised by the gym

the gym was not available during our stay

great value and a well equipped gym too

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

gym is essential to me and it's quite good, even provide water and snacks

one evening i ordered pizza from the room service menu, it was ready within 20 minutes and tasted delicious

got the impression this might be an ongoing thing) so

hotel was in an excellent location close to everything and great for traveling with kids

learned that due to covid the roof bar, gym and laundry are closed

the old town is right across the street check in time is 12pm no early check in

good location in old town of the city

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

also there was a little play area in the breakfast room for kids

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

great breakfast and really friendly staff

the lobby is fab and nice little bar area

details for the dog and kids.

room was massive and room service were great

the wifi wasn t very reliable.

was spatious with fold down bunks for the kids and comfy beds

the bar was very nice as well as the room service

t even a coffee) until 11am

location, nice rooms and the spa was amazing.

access to spa facility was additional cost on top of pay for stay - bit

good choice at breakfast and freshly cooked omelettes a great

playground for kids

property seems more focused on being a bar than a hotel and isn't very covid-safe

to find out adjoining rooms were not adjoining, just next to each other as we have two young kids

closed but roberto and his staff were excellent and rustled us up a lovely spread and kept the bar open and joined us for a drink

this time and because i had to leave very early, they prepared a take away breakfast bar for and it was delicious

also i love their gym s floor area for my morning yoga practice - amazing space and design

spa time limit is just one hour

pool not open

room service after 2nd night they did not refill anything nether shower gel nor water

how. you have to use the spa to use the pool

hotel gym was amazing, quite small but with gym quality brand new equipment and great air con

shame that nothing was open

gym was well equipped, but it was very hot in the room

the bar onsite was fantastic and the bar tender provided such wonderful service

though basic) in the basement is nice esp after having the delicious meals

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

lovely bar terrace where we sat later and had sundowners

service, room, breakfast, restaurant and bar and location

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

- and we also enjoyed the spa and the breakfast

pool was very shallow so not for swimming in

location was great for seeing all the sites of interest, hotel clean , beds comfy and rooftop pool a lovely bonus with a great view

the food was super and the spa was great to start the day before breakfast

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

wifi was a bit sporadic

the wifi worked well

to 120mbps)

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

wifi is blocking certain network services without giving you upfront or during usage a warning

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

very kind to ring and say room was ready for early check in

well equipped kitchen and

it was perfect, location, items in apartment/kitchen, bedrooms, bathroom

is no room service during the day or evenings

to rooftop denied second night no ice in room breakfast not included in big prices no sun loungers available for our

staff very friendly location could not be better breakfast food and room wonderful

location, gym and roof top bar. room and facilities good. v quiet inner room

location, view from the terrace, staff at breakfast and reception, breakfast, concierge and the rooms everyone was so friendly and helpful

there was no room service for food etc in the advertised time as the cook was sick

safe available and good and fast wifi

from the staff at the reception to the comfort of the room/bed/shower, to the nice gym and spacious place

travelling with 2 kids. friendly staff. very central for visiting the town.. no problems.

suite perfect for couple with kids or two friends who don't want to share room

ntral

nice room amenities such as mini bar, toiletries, and super fast wifi

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

an excellent stay with young kids - highly recommended

an excellent stay with young kids - highly recommended

the breakfast was

staff were really friendly and helpful, very clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

bar at reception open nonstop

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

nothing else, no bar or food facility

noise at night from the bar near by

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though