glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel

parking was free and good

breakfast was nice and personal

the breakfast, though it was good, was also not close to the other relais chateau hotels

i liked that all mini bar drinks were included in the price

mini bar was free, which was very nice

no mini bar list

the food was excellent for both dinner and breakfast

great breakfast, nice host, easy to find.

breakfast was ok, the surrounding was nice if you search clam and nature.

free parking

we had to leave early in the morning and we not able to eat the breakfast provided but we so wish we would have been able to

the breakfast was amazing!

there is a nice seating area in the bar to gather

good bed and size of room. there is a quirky irish bar next door

there was a lovely bar lounging area but the bar did not seem to be open

nothing particular to mention. maybe a terrace for the bar would be a plus.

being adults only there, it was obviously quiet with no children running along corridors

osed sundays)

nice bar downstairs with some snacks

nice staff in the bar and reception. nice quiet hotel.

central location with good bar and pintxos. good value

the bar downstairs was brilliant, just loved it

breakfast as far as fruits could have been a bit more varied, and there was no wine in the honesty

very nice breakfast

very good freshly prepared breakfast provided

the kitchen in the room

rooms with a little kitchen, everything is new

), beautiful interior, super warm and great pool area (excellent for kids), terrific tasty breakfast with quick refill of

the staff were very helpful and friendly and we enjoyed the bar setting

the grounds and building were lovely. great bar and restaurant and the view was amazing

seamless access to driving range & golf course

we were 2 families meeting-up with 3 kids under

you don t have to pay a lot for breakfast as you can dine quite well in the bar as well

we had drinks and snacks in the bar and the food was delicious

wifi was unusable the first night and then fixed

outside the city, easy access, convenient parking, great food, but best of all, the staff were excellent

good parking if you are driving

thout password) worked though i had to go back down and ask about it

eat for me, as i was travelling by car) with nice wide prking

the wifi

staff was kind, parking was easy

only a few minutes drive to the top of the bilbao funicular railway where there is free parking and every 15 minutes takes you down into the heart of bilbao for around 4,50euros including

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

bar and breakfast available

location for the airport with a great shuttle service

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

i also liked the free shuttle service

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

there was a bar where pastries and sandwiches could be bought, but there should be more choice

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

eventually discovered a bar that

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

close to bars, restaurants, and shops

clean, comfy bed, amazing shower, shared use of kitchen.

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

kitchen facilities good, secure location, comfortable bed

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

kitchen was a little cram but that was not a major issue

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

it had a great small gym and i felt that overall it was clean and very comfortable

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

good little kitchen

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

booked without looking at the detail so missed you had to pay to use the gym or swimming pool

the pool area was closed but look nice large space when open and i missed that when booking think it is

and had lots of facilities such as spa, outdoor pool, pool table and board games for the kids to play

no room service menu in room, no coffee making facilities in room.

kids were not allowed to use indoor pool

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

they even allowed me access to their gym shower off-hours because i flew

junior suite perfect for a family (two kids)

good gym

the bar shut at 10.30 pm and we would have liked to stay later

comfy beds, very good location, gym was ok; could do with more equipment

evening menu was limited in the restaurant but the lobby bar served good food.

ere they provide towels, water, and even apples), staff was nice

friendly staff, good breakfast and only a short walk to the ild town and the guggenheim.

clean, friendly staff, perfect location, gym 24 hours by your room key.

there was no wine in the bar the first night, but then they

the lack of bar service.

there is staff 24/7 and a bar with snacks

it's small hotel with no restaurant, bar only

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

lovely bar terrace where we sat later and had sundowners

service, room, breakfast, restaurant and bar and location

nice room, great restaurant and bar with wonderful balcony

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

also, there was the bonus of an ev charger in the hotel car park

good choice at breakfast and freshly cooked omelettes a great

the wifi was very slow

access to spa facility was additional cost on top of pay for stay - bit

enjoyed the bar downstairs a couple days too

is only a really tiny thing as we thoroughly enjoyed everything about the hotel but i guess the bar could have been more comfortable, cosy sofas perhaps instead of cafe style seating, but really

very kind to ring and say room was ready for early check in

the kitchen was quite well stocked with dishes/plates etc

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

full kitchen with sink, microwave, kettle, fridge, dishwasher

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

was a bit expensive but worth it)

room was gorgeous. breakfast was very tasty. cocktails were amazing.

ile there was a sign to order more via room service, if feels like an effort to phone down for such small items)

we loved the roof top bar with its fabulous view of the museum

this time we used the spa

the old town is right across the street check in time is 12pm no early check in

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

great location. fabulous friendly staff. great bar & restaurant next door.

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

the addition of the bar next door for a lovely breakfast was also fabulous

the bar is also great

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)

little attention for the kids

wifi a bit intermittent but no real problem.

free wifi, free coffee service

thanks to amazing bar

given that we were with small kids, this was a huge hazard

location. room service was very good

the gym wasn't in action whilst we were there

one evening i ordered pizza from the room service menu, it was ready within 20 minutes and tasted delicious

also highly recommend booking the spa service, the staff was very attentive and professional

there is a restaurant and room service, washing services and i could easily store my bags and had a comfortable wait on the

the gym was small but adequate for a short trip

breakfast each morning was excellent and with very attentive staff

spa time limit is just one hour

great breakfast and really friendly staff

staff very friendly and kind. lovely gifts in the room for our kids.

also there was a little play area in the breakfast room for kids

staff was friendly and room service meant that my bed was cleaned very quickly.

good location in old town of the city

no room service to order some food

friendly staff, early check in, comfortable room. very close to guggenheim museum.

of room service/food options close by

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

bright and clean room and bathroom with very fast wifi

the wifi worked well

to 120mbps)

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

staff, from the front desk, to the restaurant, bar, and room service were exceptional

gym is in basement and a little too warm for working out.

late check out always a bonus the double room was on the small side - okay for solo traveller

good restaurant, more than adequate gym, friendly staff

great room, free upgrade and free late check out. i really recommend this place.

location was great we walked to the old town for dinner with the kids and it was close to many shops etc

comfortable for family of 4 with a separate area with 2 sofa beds that opened for the kids

the bar was not well stocked

wifi was spotty or not working at all in the room

no tea and coffee in rooms. only outside of bar hours was that free.

well equipped gym and spa

gym is great as well, staff is friendly

bar wasn t open which was a shame as the weather was great, but understand it s seasonal

- and we also enjoyed the spa and the breakfast

the spa was a a nice addition especially on a colder evening to come back to

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

shower in the spa after the sauna/hammam

lovely bar area

staff and room service

wifi was not the best

the spa was wonderful the guys there helped as to relax and to feel special

good bar with nice selection of wine ans beer

entering the hotel sometimes, certainly with kids, is very unpleasant due to the smoke

wifi signal could have been better as it failed at some point, but they said they would look into

wifi was a bit flaky, sometimes ok, sometimes pretty bad

there wasn't room service either

would have liked interconnecting room for the kids.

24hr reception and bar area an big advantage

the breakfast was

clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all