hotel and facilities, a small pool to get refreshed after a day out

the building was incredibly grand and historic, the pool beautiful and the spa changing rooms very handy for an extra swim before we had to catch a flight

the spa and gym had a fee, but the facilities looked amazing and therefore i understand the price they

i wish the bar was opened until later. the price for the spa and bar was a bit high.

use of the gym and spa area is not included in the price

amazing breakfast

breakfast was absolutely perfect

to the uk with our dog, who was also made to feel very welcome ( he even got a plate of ham for breakfast

lovely hotel. fantastic setting. lovely breakfast. friendly owners

beautiful place where you feel like a millionaire. very friendly staff. excellent breakfast.

great little bar with friendly staff.

nice staff, bar on property

loved the place, set somewhat in the hills in a delightful town, with a well stocked bar downstairs and an extremely hospitable owner who cooked dinner for €11

lovely room finished to high standard. friendly staff and good breakfast

had trouble finding somewhere nice to eat and ended up in a bar having a burger

enough to find with car parking and ev chargers on site

restaurant and bar we great, very friendly but both the breakfast and the menu del día were pricey

restaurant and bar were nice and staff was great especially the manager xegun who was very helpful

feteria / restaurant) plentiful car parking safe & easy

the staff, the breakfast, the cleaning, the restaurant, the parking... literally everything!!

although it's linked to a par 3 golf course it wasn't obvious, but i did have a stroll round it one evening and it looked fairly

bar and food facilities excellent

see what was on offer and i would say that it would be worth having, breakfast is set up in the bar area

the hotel offers a good continental-style breakfast and i ate two evening meals in the restaurant, both of which were excellent

clean rooms, friendly staff, good location, good parking

building, the decoration, the location, the history, the view from the dining/breakfast terrace

there was a good breakfast included in the price, a good selection of hams, bread , cheese , cereal

outdoor grassed terrace for breakfast with lovely views

good place, clean good wifi, room is clean.

secure parking onsite

kitchen facilities good, secure location, comfortable bed

plenty of on-site secure parking

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

breakfast and location

we woke up late our first morning and missed breakfast

entrance was not easy to find, it was not obvious were to go from the main parking area

the nice breakfast guy, very good beds and the views

parking a walk from the hotel though we could offload outside the door

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

eventually discovered a bar that

there was a bar where pastries and sandwiches could be bought, but there should be more choice

close to bars, restaurants, and shops

there is a children’s playground on the site which is great to keep the kids entertained for a while

the hotel doesn't have any dedicated area for chilling/staying with kids

the kids bed was comfy and the cot was a genuine wooden crib rather than the standard travel cot

this time and because i had to leave very early, they prepared a take away breakfast bar for and it was delicious

to find out adjoining rooms were not adjoining, just next to each other as we have two young kids

no kettle and spa was very expensive.

spa was not included when in most hotels it is

we did not go to the spa, as our time was limited, nor did we order room service

but what i disliked the most was the room service waiting time

loved the room. very comfortable and quiet. very nice bathroom. efficient room service.

kitchen was really underequipped- it was basically unusable in some regards with basic things not

very clean apartment with well appointed kitchen

was good to have a lounge to sit in and full kitchen to cook your own food after a long drive

is a bit of wear and tear in the decoration and kitchen utensils

sized apartment for the price, lovely to have a proper living room and full-sized kitchen

hotel is quirky and comfortable with excellent bar and restaurant facilities

attractive cosy bar serving tapas

we had dinner and breakfast at the hotel, the dining room and bar were nicely

stop in the bar as there wasn't any bear on draught

just outside the city, but with easy access great ambience , varied menu , both dinning room and bar

instead we recommend having dinner at the local bar and traditional restaurant opposite the mercedes factory entrance instead - for good value for

there’s a bar restaurant where you can eat excellent food for a good

nice room, nice bar with friendly staff, good buffet breakfast. dog friendly.

breakfast average.

would have preferred the main restaurant to be open, but we did receive a nice bar snack served by a very helpful bartender

the bar was outside and a lovely place to while away

can be a bit noisy outside from the bar but with closed windows not an issue

bar next door was pretty good though

the guest should be informed of opening hours bar and restaurant.

no food available when we arrived 8pm (ish) and bar also closed so nowhere to sit with friends

the second time we stayed in this hotel with kids

good to have

dogs allowed in the bar too

staff; good buffet breakfast; restaurant and bar in the hotel; room service; mini bar in the room; comfortable bed; bathtub in the

the bar was great as could eat there as well

gym is outside the hotel and paid extra

there were lots of communal spaces and a small coffee shop where the breakfast was good value for €10

- they won’t change the towels during your stay - you had to pay to use the gym

had an apartment with a small kitchen and a nice view of the city

breakfast was also nice and they offered a variety of food options to pick

the receptionist was very helpful with the directions to park our campervan

was a good and amp;le breakfast choice

no mini bar or safe

room that allowed for our family of 4 to fit (2 kids in the sofa bed)

great garden for the kids to play, lots of small touches that were wonderful, perfect hostess to meet us - highly

parking was free and convenient

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

lots of parking, great hill views, good size good, easy access to motorway.

room service only until 11pm, no ice machine for guests

wifi signal could have been better as it failed at some point, but they said they would look into

was spatious with fold down bunks for the kids and comfy beds

the snack bar at night has also good selection of wine, beer and pintxos

get what you pay for, and it is not cheap; an enormous family room, welcome gift for the kids, more than delicious breakfast buffet with plenty of options & good quality, very friendly

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

good value for money, has all the basics, even has a gym!

good little kitchen

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,

facilities like laundry room and gym

plenty of free parking

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

lively bar and restaurant

wifi works well

the lively restraunt and bar was a warm and entertaining place to sit

lovely reception and bar area to relax in

they also had a kids menu which was the only one we saw during our 5-day stay in northern spain

location, really helpful staff, great bar and facilities, super safe parking.

has lots of paperwork and validations room service for dinner - low quality food kids bed of low quality but couples bed quite good

the pool area was closed but look nice large space when open and i missed that when booking think it is

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

great location. fabulous friendly staff. great bar & restaurant next door.

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

great gym and spa facilities and fantastic breakfast

location was great for seeing all the sites of interest, hotel clean , beds comfy and rooftop pool a lovely bonus with a great view

for breakfast room and gym was out of that section and a flight of stairs down

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

the pool, gym, and spa are amazing

given that we were with small kids, this was a huge hazard

location, friendly staffs, but lacking some of expected service for 4 star rated hotel like laundry, in-room

was good - easy check in and late check out

they also managed to accommodate my request for an early check in

learned that due to covid the roof bar, gym and laundry are closed

there are lots of restaurants and shops around the area and there s also a self service laundry shop (autolavanderia adei) 3 minutes walk if you need to get rid of the dirty laundry in (+) due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate (-) everything in hot laundry

location and great breakfast!

staff very friendly and kind. lovely gifts in the room for our kids.

good location in old town of the city

very good breakfast

bar was nice for a nightcap on the way home at night

gym is in basement and a little too warm for working out.

reception & room service staff were really attentive and helpful

gym was sufficient for a light workout

the wifi worked perfectly too

clean, free parking and less than 10 minutes to the airport

wifi worked properly

wifi good

the staff was very helpful and was very comfortable and easy parking

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked