parking was free and good

breakfast was nice and personal

the breakfast, though it was good, was also not close to the other relais chateau hotels

i liked that all mini bar drinks were included in the price

mini bar was free, which was very nice

no mini bar list

the food was excellent for both dinner and breakfast

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel

there was a lovely bar lounging area but the bar did not seem to be open

good bed and size of room. there is a quirky irish bar next door

as i am a pilgrim walker he advised me where to find a laundry, the tourist information office and a good place to eat

nice to have the bar at the bottom of the

nothing particular to mention. maybe a terrace for the bar would be a plus.

wifi all right

nice bar downstairs with some snacks

the bar underneath does great pinchos and the staff are really friendly

there's a bar beneath with tasty bar snacks

central location with good bar and pintxos. good value

we were alone in the hotel, the breakfast was outstanding, in a terrasse with a beautiful view on the mountains

ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied and delicious, a wonderful way to start each day

free parking

as we went during the quiet season we were alone and they made us a lot of food for breakfast regardless which we really appreciated it

breakfast was lovely and staff were very helpful

breakfast as far as fruits could have been a bit more varied, and there was no wine in the honesty

very nice breakfast

very good freshly prepared breakfast provided

the kitchen in the room

rooms with a little kitchen, everything is new

), beautiful interior, super warm and great pool area (excellent for kids), terrific tasty breakfast with quick refill of

the staff were very helpful and friendly and we enjoyed the bar setting

the grounds and building were lovely. great bar and restaurant and the view was amazing

seamless access to driving range & golf course

we were 2 families meeting-up with 3 kids under

you don t have to pay a lot for breakfast as you can dine quite well in the bar as well

we had drinks and snacks in the bar and the food was delicious

wifi was unusable the first night and then fixed

outside the city, easy access, convenient parking, great food, but best of all, the staff were excellent

good parking if you are driving

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

eventually discovered a bar that

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

close to bars, restaurants, and shops

there was a bar where pastries and sandwiches could be bought, but there should be more choice

there is a nice free parking

thout password) worked though i had to go back down and ask about it

in reception and the bar was so helpful she recommended a restaurant and called a taxi for us

free, on-site, easy parking - super extra amazing

great bar serving very reasonably priced food

clean, comfy bed, amazing shower, shared use of kitchen.

gated and safe parking in front of the house

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

kitchen facilities good, secure location, comfortable bed

kitchen was a little cram but that was not a major issue

beautiful, well priced and location. free shuttle from and to the airport. staff was fantastic

the shuttle picked me up at the airport within 10 minutes of calling

free shuttle service even as early as 5

bar and breakfast available

location for the airport with a great shuttle service

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

it had a great small gym and i felt that overall it was clean and very comfortable

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

good little kitchen

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

booked without looking at the detail so missed you had to pay to use the gym or swimming pool

the pool area was closed but look nice large space when open and i missed that when booking think it is

and had lots of facilities such as spa, outdoor pool, pool table and board games for the kids to play

no room service menu in room, no coffee making facilities in room.

kids were not allowed to use indoor pool

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

small bar and lounge area

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

very nice staff, comfortable beds, very clean and modern . bar open 24h

there is staff 24/7 and a bar with snacks

room service was flexible as we stayed in the room until 1 pm and they still did an excellent job

location, view, cleanliness, helpful staff and a great breakfast

modern and clean, great position, comfortable beds, very nice breakfast and the most pleasant staff we have ever come across

friendly staff, good breakfast and only a short walk to the ild town and the guggenheim.

room service was below par the shower had mold on the sides and the drain was semi clogged and

they even allowed me access to their gym shower off-hours because i flew

the bar shut at 10.30 pm and we would have liked to stay later

good gym

it has a small gym and sauna

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

lovely staff who gave us an early check in and fab restaurant/bar

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

hotel bar is lovely, and used by locals too

the addition of the bar next door for a lovely breakfast was also fabulous

the old town is right across the street check in time is 12pm no early check in

good choice at breakfast and freshly cooked omelettes a great

the wifi was very slow

access to spa facility was additional cost on top of pay for stay - bit

enjoyed the bar downstairs a couple days too

is only a really tiny thing as we thoroughly enjoyed everything about the hotel but i guess the bar could have been more comfortable, cosy sofas perhaps instead of cafe style seating, but really

gym doesn t open till 9am - wanted to use it @7

rooftop bar was closed, but on positive side that meant we probably spent more time visiting the many

was good - easy check in and late check out

also would have loved to visit roof top bar but didn t appear to be

a special commendation to all staff especially at reception and the bar lounge area

lovely bar terrace where we sat later and had sundowners

bar could have stayed open longer

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

nice room, great restaurant and bar with wonderful balcony

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

great location in the old town. great sized rooms and breakfast was fantastic

also there was a little play area in the breakfast room for kids

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

also there was a little play area in the breakfast room for kids

good breakfast! great variety every morning

the rooftop bar was a very nice

didn’t include breakfast

free wifi not enough for work. teams meetings breaking up

there is a restaurant and room service, washing services and i could easily store my bags and had a comfortable wait on the

breakfast each morning was excellent and with very attentive staff

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

appeared to be a very new appartment there were still a few essential things missing from the kitchen, but have already mentioned to the hosts

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

it was perfect, location, items in apartment/kitchen, bedrooms, bathroom

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

excellent room cleaning and room service staff

was a bit expensive but worth it)

tite and perfect) and ate at olio, the restaurant

however, prices at the bar, for room service and for breakfast were ridiculous

loved the spa like bathroom and shower with glass view to room and window

the bar onsite was fantastic and the bar tender provided such wonderful service

good restaurant, more than adequate gym, friendly staff

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

hotel, very friendly staff and the bar was fab

limited room service, no concierge, one very hostile bartender, and a night time desk person not helpful

the wifi doesn t work very well.

squeaking clean & comfy, great bed, adequate storage space, safety box in the room, unlimited wifi allowed streaming, very efficient aircon, good sound insulation from the street noise

an excellent stay with young kids - highly recommended

room service is available in case you need it

proper wifi and air conditioning were great

to 120mbps)

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

bright and clean room and bathroom with very fast wifi

the pool, gym, and spa are amazing

not much you could do but the pool and sky bar was a bit limited in size

the spa was a a nice addition especially on a colder evening to come back to

not much you could do but the pool and sky bar was a bit limited in size

for breakfast room and gym was out of that section and a flight of stairs down

everything was great. kids friendly hotel

details for the dog and kids.

get what you pay for, and it is not cheap; an enormous family room, welcome gift for the kids, more than delicious breakfast buffet with plenty of options & good quality, very friendly

i would have liked to be able to make tea in the room and room service.

entering the hotel sometimes, certainly with kids, is very unpleasant due to the smoke

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

there was no room service for food etc in the advertised time as the cook was sick

safe available and good and fast wifi

from the staff at the reception to the comfort of the room/bed/shower, to the nice gym and spacious place

travelling with 2 kids. friendly staff. very central for visiting the town.. no problems.

suite perfect for couple with kids or two friends who don't want to share room

also, there was the bonus of an ev charger in the hotel car park

of room service/food options close by

friendly staff, early check in, comfortable room. very close to guggenheim museum.

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

no room service to order some food

we didn't try the spa or gym but i feel that they would have been superb as well

i even managed to take advantage of the outdoor pool

i wish the bar was opened until later. the price for the spa and bar was a bit high.

paying extra to use the spa and gym.

spa centre with two saunas and swimming pool are working every day untill 21

more variety at breakfast however i was satisfied. no orange juice on 2 mornings.

also breakfast was plentisome, fresh and very good selection of products

breakfast was a very good surprise, good variety including gluten free options

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

cleanliness, staff was very welcoming and friendly, and breakfast was great.