staff very nice ,safe secure parking , bar restaurant next door

did not have breakfast, we asked for an early breakfast and agreed to have it at 0730 but there was no one there

lovely breakfast also the following day, you will not go hungry

breakfast is included and served in the restaurant

free parking

another surprise was breakfast, which is simple but very tasty

breakfast was basic but sufficient

we didn't have dinner there, but breakfast was fantastic

breakfast was good and staff very helpful.

breakfast was excellent

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

our room, the bar and restaurant. the staff. the location

the snack bar at night has also good selection of wine, beer and pintxos

the main negative i will give the fact that room service took my cup, plate and cutlery

room service, one of our orders was a burger without vegetables and with goat cheese instead of

good if used some more options of tapas at bar without ham.

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

noise at night from the bar near by

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

t there was a conference on) and poor bar area

location not great, expensive

tea / coffee in room insufficient wifi poor

room was lovely, the parking solved a few problems and the breakfast was very good

no kettle in the room , had to ask for a corkscrew. gym off site

great vibe. roof terrace and bar were superb.

wouldn t call it an indoor pool) and rooftop pool and bar which were not

well equipped gym and spa

not much you could do but the pool and sky bar was a bit limited in size

the pool, gym, and spa are amazing

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

24hr reception and bar area an big advantage

cleanliness, staff was very welcoming and friendly, and breakfast was great.

the breakfast was

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

hotel, very friendly staff and the bar was fab

quite expensive, and would like to have option for glass of wine in the room service not all full

wifi cut out at times which was hard when we had t do unexpected work calls.

gym was sufficient, but seemed a bit tucked away being in the basement, and has potential to be

the restaurant and bar were great, service and food outstanding

all new equipment in kitchen

room, private bathroom, off street parking, close to motorway routes, pleasant owner, free wifi, breakfast included

easy access from motorway. off street parking. good breakfast.

private parking is extremely handy

helpful staff! nice breakfast. good value for money.

gym was additional cost, didn't like that

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

the indoor pool is in the health complex next door, is 20 euros per person, and kids

booked without looking at the detail so missed you had to pay to use the gym or swimming pool

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

great breakfast and really friendly staff

staff very friendly and kind. lovely gifts in the room for our kids.

there are lots of restaurants and shops around the area and there s also a self service laundry shop (autolavanderia adei) 3 minutes walk if you need to get rid of the dirty laundry in (+) due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate (-) everything in hot laundry

also there was a little play area in the breakfast room for kids

very good breakfast

to complain about, perhaps a small note: a qr code for room service is available in the room, but the order still needs to be placed by phone

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

the room service staff are great

there appears to be a room service menu but no way to order as reception does not answer calls

room service food was quite average

minibar, no room service

gym doesn t open till 9am - wanted to use it @7

location. room service was very good

the rooftop bar and gym is closed, essentially most of the amenities

very nice service, clean and comfortable room with kids, thank you very much :)

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the bar is also great

beds; great location; friendly staff; gym basic but will do; great coffee place cafeteria zortzi

comfortable for family of 4 with a separate area with 2 sofa beds that opened for the kids

good location, helpful staff, clean, good wifi, comfortable bed. would stay again.

free coffee in the bar area was a bonus

gym is included until 10pm

the wifi worked well

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

i had to work for a while and the wifi was good

bright and clean room and bathroom with very fast wifi

the old town is right across the street check in time is 12pm no early check in

the rooftop and the gym are the cherries on this beautiful cake

breakfast is well worth a visit, €23 and you have a buffet and as many cooked options as you

breakfast

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

no one answers the ring for room service / house keeping

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

room was not big but just perfect and cozy with all the facilities you would need, including kitchen

it had a great small gym and i felt that overall it was clean and very comfortable

did not expect all the kitchen facilities but great

our kids loved the breakfast

clean great breakfast lovely staff

couldn’t fault it, breakfast had a great selection, very fresh

arrived early and were delighted and grateful to be allowed an early check in

great gym and work space

lovely bar area

the wifi was terrible

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed it

outdoor pool was a bonus and great location with lovely restaurants and bars nearby

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

the bed for the kids was not so good and their room lacked air-conditioning

there was no room service menu in the room and no wifi instructions

it is not posible wifi connection

breakfast super! wifi too difficult to use.

working free wifi and power plugs on both

the location was great and the spa facility superb!!!

maybe wifi could be better, it is important for foreign guests

great for families and kids, close to tram for connection to metro so getting around was a breeze

hotel front desk super helpful, and breakfast was wonderful

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

the lack of bar service.

very nice staff, comfortable beds, very clean and modern . bar open 24h

there is staff 24/7 and a bar with snacks

the staff very helpfull, there is a bar open 24h highly recommended

super hotel with very good breakfast, gym, surroundings etc. nice staff

the gym is a joke. is a very small room with no space for anything.

room service was below par the shower had mold on the sides and the drain was semi clogged and

evening menu was limited in the restaurant but the lobby bar served good food.

bar area lovely and service excellent

wifi a bit intermittent but no real problem.

check in late cleaning perfect late check out

free wifi, free coffee service

nice room amenities such as mini bar, toiletries, and super fast wifi

also very clean, room service daily

the staff were very helpful and the breakfast was good

free secure parking

breakfast substantial

parking

was clean as was the bathroom, bed was comfortable, not a huge choice for the continental breakfast

it has a small gym and sauna

so the only thing i'll say is that the gym was unavailable

they even allowed me access to their gym shower off-hours because i flew

no residents bar once it is closed

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

the kitchen is really just a corner. not setup for any real cooking.

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

full kitchen with sink, microwave, kettle, fridge, dishwasher

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

the kitchen was quite well stocked with dishes/plates etc

the bar at the top is beautiful with a great view over the guggenheim

there is a great roof terrace where a very substantial and delicious, fresh breakfast is taken every morning

we loved the roof top bar with its fabulous view of the museum

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety of

spa did not open early.

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

lovely bar terrace where we sat later and had sundowners

nice room, great restaurant and bar with wonderful balcony

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

of room service/food options close by

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

friendly staff, early check in, comfortable room. very close to guggenheim museum.

also, there was the bonus of an ev charger in the hotel car park

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

there was a bar where pastries and sandwiches could be bought, but there should be more choice

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

eventually discovered a bar that

close to bars, restaurants, and shops

supermarkets nearby if you need them will definitely use again but won't take the breakfast

there was a basic but adequate cafeteria bar so, i was able to have dinner

breakfast bit disappointing 12 euros for 2 people, not really worth it ud83dude15

cheery welcome in the bar, bar food was tasty and good size

there’s a bar restaurant where you can eat excellent food for a good

plenty of on-site secure parking

secure parking onsite

clean, comfy bed, amazing shower, shared use of kitchen.

kitchen was a little cram but that was not a major issue

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter entrance

there were two big groups of schools kids and we had no space to have breakfast

very convenient bar restaurant opposite

there isn't a restaurant on site but there's a bar restaurant just opposite

ev chargers in the car park

secure parking , great location good breakfast

kitchen facilities. no bowls for preparing food in or for the microwave

was good to have a lounge to sit in and full kitchen to cook your own food after a long drive

is a bit of wear and tear in the decoration and kitchen utensils

bit short of kitchen utensils

very clean apartment with well appointed kitchen

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

we decided to have room service

for simple access to the spa area

to be fair, there was another man serving drinks at the bar who seemed to be on top of things

spa was not included when in most hotels it is

rooms and reception very nice. ideal little bar at end.

the guest should be informed of opening hours bar and restaurant.

wonderful bathroom. good garaging. excellent bar next door. comfortable beds.

it is a relaxed place to be except there is not a separate bar - one is served from the reception desk

bar next door was pretty good though

poor breakfast cold room lack of bar or similar to relax in

the wifi kept getting cut off, pls work on that

good wifi, close to town and the room was very comfortable

the bar was great as could eat there as well

the second time we stayed in this hotel with kids

we showed a strong wifi signal but had little or no connection to the outside world