the pool is clean where my kids enjoyed it

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

breakfast and staff service

the breakfast on the terrace was great and we had the pool to ourselves most of the time

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

breakfast and staff very good. attention very good

great view of lake, and the breakfast was fantastic

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

service was excellent, all staff were very friendly. the spa is the hidden gem here.

horrible music in the pool

pool

the gym was small but comfortable

room service and food overall was great

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property, buildings and guest

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

giant swimmingpool perfect both for swimmers and for little kids

room service was reasonably quick

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the pool looked amazing and also the jacuzzi, we

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

the hotel is so nice, relaxing, meet with nature at the pool and chill music

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

swimming pool is small but nice and warm

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool is beautiful and rooms are large and comfortable they feel brand new

very confortable space and amazing attention. feels like home. great pool

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

garden and pool area as well as the room.

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

nice location, excellent services, big pool

the spa was amazing

great swimning pool and restaurants

location was very good. swimming pool, gardens and views were very nice

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

grounds were fantastic, so clean & well maintained with swimming pool

the pool ., the garden., everything outside the room

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

the property was large and accommodated many people with pool access

pool where swimming classes are not held daily felt like heated water, very relaxing

we enjoyed walks around the grounds and were able to take time to use the pool several times

the spa offers good massages and they offer yoga classes and ceremonies

swimming pool, cleanless

awesome pool and jacuzzi

spa is amazing

gym and pool are good

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

the pool was nice and warm

only negative was the jacuzzi pools- there were two, but the one was not working on some days and they weren't very hot

pool is not been cleaned

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

t not too warm)

the pool was a great plus

friendly staff, good restaurant, nice pool area

best massage in the spa by elena garcia. mejor masaje en el spa por elene garcia.

hospitality is great, everyone very polite, room service, pool service, etc.

breakfast was fabulous with coffee, juice, fruit plate, eggs of many styles and sweet breads

no food service apart from breakfast.

delicious breakfast is included

and huge breakfast

food, service, check in, garden, pool, everything is perfect

the room was excellent as was the breakfast

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

great for families with kids due to pool

great for families with kids due to pool

wonderful pool, quiet room, and good wifi

the stairs to our room were muddy and very dirty, and so was the area around the pool

the wifi coverage was very good on all levels

the food, the room the wifi

place, breakfast, hospitality.

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

mperature controlled) and greenery, great rooms, great service

garden and pool

we arrived and went straight to the pool area for an awesome cocktail

the pool and gardens outside are maintained extremely well

all around/atmosphere & ambience including a pool set in a large garden

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

has it all, the grounds are beautiful, the food is great, and the room was comfy and clean, the pool was warm and clean as well, so check it out if you are in

they have a lot of activities for kids and also activities like yoga, zumba, etc

gym needs a tv

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

don't get me wrong, i love kids but it was the only place in the whole

the pool and gardens are beautiful

gorgeous little gem with friendly service, beautiful rooms and pool

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

amazing swimming pool and privacy

he found us a driver, and he communicated with a local spa to book us appointments

pool, staff excellent, good breakfast included

parking is limited

breakfast is great and location is perfect, we could walk to museums, shopping and restaurants

very clean, quiet, great fresh breakfast and amazing staff

was a bit of traffic noise because of the position of the room, which overlooked the parking lot

i got a very nice massage while i was there and spent some time sitting by the pool

the building and location and pool.

loved the swimming pool

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

we ordered room service and the food was barely hot and the taste was not great

pool

and also a discount on the breakfast

room was big. location was ok parking was easy

i liked the gym

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender