very noisy. difficult parking.

the parking is ok it's just weird due to the way the building is made.

ants in the room and dirty swimming pool

bad water pressure, no refunds, difficult parking, cold water in the pool

no wifi signal in room 9

breakfast and staff service

of swimming pool was to cold for me one night i couldn t sleep because the air conditioner of my neighbor

wifi does no reach the room we stayed in, no room service and there is no cold water running from the shower,

the pool is very well maintained and in an excellent position, with an infinity edge overlooking the

wifi does no reach the room we stayed in, no room service and there is no cold water running from

great view of lake, and the breakfast was fantastic

the breakfast on the terrace was great and we had the pool to ourselves most of the time

breakfast and staff very good. attention very good

one additional suggestion: more wifi router as we were having difficulty to connect to wifi at some spots

the breakfast on the terrace was great and we had the pool to ourselves most of the time

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

horrible music in the pool

old gym equipment, far from lake

there was a tv show shooting while we were there, definitely no place for kids

also parking was limited at night so we had to park off

the pool was a bit cold

wifi didn't work

staff is nice, location is great, pool area is nice.

spa is not included which was kinda a big disappointment for us

allow kids to be jumping and playing in the jacuzzi pool,not able tu use it for that reason

reception staff were pretty indifferent and trying to get laundry done would have cost more than replacing the

giant swimmingpool perfect both for swimmers and for little kids

not enough towels at pool

the building, swiming pool

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

the pool area is very nice!

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the pool was freaking cold, the lake had better temperature than the pool at any given hour

the pool looked amazing and also the jacuzzi, we

very nice boutique hotel, beautiful pool and gardens

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

the hotel is so nice, relaxing, meet with nature at the pool and chill music

pool is like a little oasis without any disturbing noises from traffic or constructions etc

swimming pool is small but nice and warm

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

very confortable space and amazing attention. feels like home. great pool

wifi only worked in the lobby and restaurant

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

the pool has no heating, so it was always cold you could only get inside in the hours the sun directly

quiet nice swimming pool

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t

the pool is great, although it lacks heating

gardens, the pools and the staff in the pool bar (my daughter felt and they immediately brought us ice without

i enjoyed the room and the pool and gardens.

no activities for kids

just swimming pool and spa

the wifi didn't work in the bedrooms. the staff was polite but not so helpful

location was very good. swimming pool, gardens and views were very nice

the spa was amazing

you need to work remotely then the wifi internet connection may become an issue for you

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

beautiful property. loved the rooms, pool, restaurant, grounds

great historical buildings and lovely grounds/pool

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

the pool ., the garden., everything outside the room

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

pool where swimming classes are not held daily felt like heated water, very relaxing

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

we enjoyed walks around the grounds and were able to take time to use the pool several times

beautiful swimming pool and jacuzzi

spa is amazing

facilities are great, food is good (a little bit pricey) but the spa is excellent

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

awesome pool and jacuzzi

the staff, the room and the pool was amazing.

the possibility of using a small gym and tennis courts free of charge was nice to have

the pool was a bit crowded.

spa services below average, very cold while performing massage, poor service and massage person not

garden and pool are nice. althought it was busy with family and kids

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

location. pool was great.

the property is clean it was good wifi connection

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

the way they have the fountain and pool

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

rooms are clean and cosy. the breakfast is really good.

breakfast was very good and the food was delicious

the pool is not actually a pool, just for kids

parking was tight on leaving early in the morning.

they can organise local laundry service

the pool was a great plus

friendly staff, good restaurant, nice pool area

the wifi was very weak in the rooms but strong in the hallway.

best massage in the spa by elena garcia. mejor masaje en el spa por elene garcia.

hospitality is great, everyone very polite, room service, pool service, etc.

like the balcony could have a couple of chairs to sit and relax and more tables and chairs in the pool

narrow parking access

the breakfast, bufete and the temperature of the pool

spa and breakfast were amazing

the swimming pool is simply amazing and the water temperature was perfect

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

pool is not been cleaned

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by

amazing breakfast and gardens

food, service, check in, garden, pool, everything is perfect

really wanted to swim but the pool was covered up

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

a liquor bar service by the pool could be great in the evening hours

the hotel is in a nice and quiet spot (10 min drive from downtown) and the wifi was decent (intermittent once

the room was excellent as was the breakfast

excellent breakfast options

had breakfast included and the options were all excellent

the stairs to our room were muddy and very dirty, and so was the area around the pool (the pool water was also

the pool was murky and not clean

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

and the place in general but for me the most important thing was the wifi which was excellent

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

garden and pool

hotel, pool (temperature controlled) and greenery, great rooms, great service

we arrived and went straight to the pool area for an awesome cocktail

pet friendly, we had our cat with us

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

i asked for room service and everything was delicious

gym needs a tv

don't get me wrong, i love kids but it was the only place in the whole

with a drink at an open space, restaurant terrace, pool side, etc there is no restaurant, bar nor room service

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we

was excellent, from the staff, the pool, the food, the cleanness, the view

the hotel has a huge parking area, so our car was safe during the trip

the pool is warm, and well located so it has shade and sunlight

housekeeping did our room service but they didn t changed our towels so we had to put them outside to get

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

he found us a driver, and he communicated with a local spa to book us appointments

sad was couldn't have stayed longer to enjoy the lush grounds and pool

and also a discount on the breakfast

the room was clean and good breakfast,

small parking spaces

good food and ambience, good location, pool and amenities good.

really need to improve the wifi

their breakfast was delicious

there was a pool and hot tub that we didn't use, but was, as with the rest of the place, beautiful and artistic

beautiful grounds, excellent breakfast, comfortable rooms

spacious, elegant, pool, location. excellent

and big room, beautiful garden and pool area

great pool and restaurant with very landscaping

need mosquito spray for any meals etc by the pool

loved the swimming pool

the building and location and pool.

old building with gorgeous garden and pool