the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very confortable space and amazing attention. feels like home. great pool

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool looked amazing and also the jacuzzi, we

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

swimming pool is small but nice and warm

location was very good. swimming pool, gardens and views were very nice

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

huge garden areas, beautiful pool

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

pool sometimes had insects floating around, it is understandable due to the size of it, though

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

the hacienda's hotel is surely the best pool i've ever swam in

horrible music in the pool

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

service was excellent, all staff were very friendly. the spa is the hidden gem here.

pool

the gym was small but comfortable

room service and food overall was great

breakfast and staff service

the pool ., the garden., everything outside the room

pool where swimming classes are not held daily felt like heated water, very relaxing

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

the property was large and accommodated many people with pool access

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

great view of lake, and the breakfast was fantastic

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

breakfast and staff very good. attention very good

the breakfast on the terrace was great and we had the pool to ourselves most of the time

we enjoyed walks around the grounds and were able to take time to use the pool several times

the pool is clean where my kids enjoyed it

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

food all delicious! horse riding was fun and spa services great!

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

beautiful property. loved the rooms, pool, restaurant, grounds

great swimning pool and restaurants

the spa offers good massages and they offer yoga classes and ceremonies

swimming pool, cleanless

awesome pool and jacuzzi

spa is amazing

gym and pool are good

wonderful pool, quiet room, and good wifi

breakfast is amazing, the hotel rooms are good size, grounds always clean

had breakfast included and the options were all excellent

wonderful pool, quiet room, and good wifi

room need some updating. wifi didnt work in the room.

staff

amazing breakfast and gardens

the huevos rancheros for breakfast

and huge breakfast

good wifi throughout

the music is too loud, both in the restaurant and at the swimming pool

hotel, pool

garden and pool

the pool and gardens outside are maintained extremely well

all around/atmosphere & ambience including a pool set in a large garden

beautiful location , amazing pool and great breakfast

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

however, we enjoyed spending the weekend at the hotel, enjoying the pool, walking around the garden and eating in the restaurant

t not too warm)

the pool was nice and warm

the water in the swimming pool was perfect

place, breakfast, hospitality.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the pool was murky and not clean

the food, the room the wifi

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

location. pool was great.

pool is the best part

the building and location and pool.

breakfast was in front of a deep blue swimming pool surrounded by foliage

great pool and restaurant with very landscaping

loved the swimming pool

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

was a bit of traffic noise because of the position of the room, which overlooked the parking lot

busy parking lot

their breakfast was delicious

staff excellent, good breakfast included

and big room, beautiful garden and pool area

breakfast included was fantastic and the wait staff was attentive and friendly

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

good location near the old city. private free parking

nice garden, pool, free breakfast

breakfast was wonderful and the restaurant area flowery and beautiful

pool closes too early

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

room needs an additional lock because child could open the door anytime and jump in the pool

the pool is small in order the number of romos

the pool is a bit too deep and they don't provide floating devices for safety

poor wifi

the room was exactly like the picture. the spa tub was nice for the price.

no excessive traffic noise, barking dogs, or loud party music

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

my favorite thing was having breakfast on our balcony

the pool was really nice, and the quality of the food and breakfast was great

pool is lovely, rooms are huge, balconies are gorgeous

i will definitely return, but book a room overlooking the pool area

the included breakfast was served (not buffet) with multiple choices - and was delicious

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

a budget hotel, so there s no fridge/kettle in the room, the wifi was spotty, the mattress wasn t great, and the noise from the traffic was loud

also and as mentioned by other reviewers, the wifi only works in common areas and not in your room

wifi reasonable

had to change rooms because the door lock got jammed and the wifi in room 14 was not great at all

the wifi never worked in my room or in the courtyard outside .

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

they have 3 different pool areas, which provides a variety

no hot water even after complaint made poor gym facilities pool v small

hotel is beautiful, there are pools, jacuzzi, sauna, gym, gardens

gym machines not only are very old but also needs some maintenance

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

there was free parking and a really good breakfast included

nice little hotel with pool and a garden.

the only thing - the pool didn t look too promising, we never got in.

parking under the room was nice

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

gorgeous little gem with friendly service, beautiful rooms and pool

he found us a driver, and he communicated with a local spa to book us appointments

clean, comfortable,good location, friendly staff., secure parking.

.

wifi only worked outside of the room

there is free parking and the room had air conditioning and a tv, but that's about it

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the shower needs maintenance

nice swimming pool and roof top but hotel is in downtown

we also ordered room service which was very good as well

seats at restaurant and pool most uncomfortable i ve ever experienced

we expected the pool area to be cleaner and more upbeat

the rooftop pool was nice

breakfast has to be buffet, no menu service and the buffet wasn't the best; a little below average

room was big. location was ok parking was easy

have 2 swimming pools to choose and the waiters from the bar come often to ask if you want drinks

the parking space was small for a suv

are are excellent, staff at the front are as good as well - the room was cleaned well - the pool area is great and super clean - room are spacious enough for 2 adult and 2 todlers - ample