very confortable space and amazing attention. feels like home. great pool

wifi only worked in the lobby and restaurant

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool looked amazing and also the jacuzzi, we

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t

the pool is great, although it lacks heating

garden and pool area as well as the room.

amazing place, fountains, garden, pool, comfortable rooms

gardens, the pools and the staff in the pool bar (my daughter felt and they immediately brought us ice without

no activities for kids

main pool only opens friday through sunday

caps, even pieces of broken glass) - the property isn't really pe friendly, there are just some pet-friendly

swimming pool is small but nice and warm

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

the pool has no heating, so it was always cold you could only get inside in the hours the sun directly

quiet nice swimming pool

the hotel is so nice, relaxing, meet with nature at the pool and chill music

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

location was very good. swimming pool, gardens and views were very nice

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

pool where swimming classes are not held daily felt like heated water, very relaxing

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

the pool ., the garden., everything outside the room

grounds were fantastic, so clean & well maintained with swimming pool

we enjoyed walks around the grounds and were able to take time to use the pool several times

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property,

wifi service can improve a lot. is the only issue i see about this place.

pool sometimes had insects floating around, it is understandable due to the size of it, though

the hacienda's hotel is surely the best pool i've ever swam in

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

the spa offers good massages and they offer yoga classes and ceremonies

spa is amazing

wifi signal is very poor, food is very good but little bit pricey

beautiful swimming pool and jacuzzi

gym and pool are good

the pool is not actually a pool, just for kids

the soap smells like feet they have room service until 10pm is not 24 hours like they said

spa services below average, very cold while performing massage, poor service and massage person not

there was a moment when i was rushed and accidentally over paid for room service without realizing it

the gym was nice

the room was very nice!! room service saved the stay!!!

there was a tv show shooting while we were there, definitely no place for kids

no wifi in the rooms

pool

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

old gym equipment, far from lake

breakfast and staff service

wifi in all the rooms

spa facilities were not what we expected, but perhaps our expectations were out of line.

tv should be updated and i had to work and the wifi was a bit slow.

the pool was good and have a great view to the lake

staff is nice, location is great, pool area is nice.

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in

great for families with kids due to pool

breakfast is amazing, the hotel rooms are good size, grounds always clean

great for families with kids due to pool

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

the swimming pool is simply amazing and the water temperature was perfect

wifi is not working in the rooms

the pool was nice and warm (but not too warm)

beautiful room, loved the pool

real spa on site (which the hotel description claims to have)

amazing breakfast and gardens

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

the huevos rancheros for breakfast

and huge breakfast

location. pool was great.

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

the property is clean it was good wifi connection

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

wifi didn't really reach my room so well

liked that the place is inside a secured area and that there was parking

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

also the pool was nice, breakfast amazing and the room was very clean

breakfast was good, room was clean.

this is charming but requires youthful fitness

the wifi coverage was very good on all levels

and the place in general but for me the most important thing was the wifi which was excellent

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the pool was murky and not clean

all around/atmosphere & ambience including a pool set in a large garden

hotel, pool (temperature controlled) and greenery, great rooms, great service

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

garden and pool

the pool and gardens outside are maintained extremely well

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

nice bar - no bartender

wifi was bad

wifi didn't reach my room

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

loved the swimming pool

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

old building with gorgeous garden and pool

i got a very nice massage while i was there and spent some time sitting by the pool

breakfast was in front of a deep blue swimming pool surrounded by foliage

busy parking lot

poor wifi signal level in the room

parking is limited and a bit tight

private parking (although we didn't use it)

location close to center, parking on site

reliable wifi at all

the breakfast and the service you receive at it are excellent

breakfast tasted salty both times

the heated pool is a huge highlight and the garden landscape is beautiful

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

wifi is weak in the room we stayed and the restaurant that hosts the breakfast needs better

is weak in the room we stayed and the restaurant that hosts the breakfast needs better communication from the

they even arranged for a bagged breakfast because we were leaving before breakfast was served

time of the bar was a bit to early and no mini-bar

free wifi, however, it doesn t work 100% of the time.

i asked for room service and everything was delicious

a smoke with a drink at an open space, restaurant terrace, pool side, etc there is no restaurant, bar nor room

no hot water even after complaint made poor gym facilities pool v small

pool

poor wifi

the room was exactly like the picture. the spa tub was nice for the price.

pool had no shallow end, nor a real deep end.

electric power kept going off for half of my stay meaning no electricity no wifi

the pool was small but lovely and the rooms were very clean

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

the pool is small in order the number of romos

the garden and pool area were very nice.

great service and room service from the restaurant

the breakfast that was included was very generous, fresh, and delicious

no breakfast available until 0800 which is a little late.

my favorite thing was having breakfast on our balcony

we had a little balcony overlooking the pool

did not have wifi in our room due to its location and the bar music on saturday night was very loud and

the pool and gardens are beautiful

he found us a driver, and he communicated with a local spa to book us appointments

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the

amazing swimming pool and privacy

nice little hotel with pool and a garden.

little one was sad that the pool was too cold for swimming

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

the wifi is poor in some rooms & the reception staff wasn't helpful.

balcony overlooking the pool.good aircon.

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the pool was freaking cold, the lake had better temperature than the pool at any given hour

the pool area is very nice!

the room was large, the beds comfortables and the wifi connection was very good

wifi does no reach the room we stayed in, no room service and there is no cold water running from

wifi does no reach the room we stayed in, no room service and there is no cold water running from the shower,

of swimming pool was to cold for me one night i couldn t sleep because the air conditioner of my neighbor

the pool is very well maintained and in an excellent position, with an infinity edge overlooking the

had to change rooms because the door lock got jammed and the wifi in room 14 was not great at all

wifi very poor

s a budget hotel, so there s no fridge/kettle in the room, the wifi was spotty, the mattress wasn t great

the wifi never worked in my room or in the courtyard outside .

wifi reasonable

great bed. simple but nice and clean room and free parking just down the road.

parking included quite close to the property

wifi was a bit spotty, sometimes really struggling to work and other times fine

wifi was very spotty

location and convenient parking

space to stow luggage and clothes etc in the room - there are an outdoor small play area for kids, nothing fancy

the swimming pool is heated very well, and my kid was very happy in the swimming pool

great place for families with small kids.

great price, comfortable bed, quiet street, nice pool area

included breakfast was good

wifi only worked outside of the room(s).

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the

tv worked as did wifi

location. pool (albeit very small). staff.

clean, comfortable,good location, friendly staff., secure parking.

we expected the pool area to be cleaner and more upbeat

the waiters, room servirse and valet parking were very kind

there was a pool bar and roof terrace which were both closed during our stay

the rooftop pool was nice

seats at restaurant and pool most uncomfortable i ve ever experienced

the pool is clean where my kids enjoyed it

bad water pressure, no refunds, difficult parking, cold water in the pool

very noisy. difficult parking.

the parking is ok it's just weird due to the way the building is made.

bad water pressure, no refunds, difficult parking, cold water in the pool

beautifull pool and spa. excellent food in the restaurant.

gardens, pool & spa were beautiful

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

travelling with kids, we were very much looking forward to this and just couldn't really be in it

parking