was able to get some work done because the music from the birds and view of the lush grounds and pool made me

i wanted an authentic mexican breakfast and i feel the hotel offered it

bar closed very early

don't go to the spa that's a real rip off and not worth the money

everyone that goes must get spa treatment at maikiki spa

room service is offered

i did not use the pool

authentic mexican meals are served from the onsite kitchen and are delicious

everything was clean, the rooms, the pool, etc

my casita had a kitchenette with small refrigerator and sink

fancy refurbished building, some vibes to it. balcony. easy parking in front.

lastly, the parking garage is not really that near to the main building and you have to walk uphill to reach

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

free parking is provided

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

the highlight of my stay was the swimming pool which was delighfully warm

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order

nice atmosphere and pool area. great whirlpool within the room.

and pool are terrible, waiters take forever to ask for your order and they don t have room service, you have

pool and garden are in good shape

the only thing - the pool didn t look too promising, we never got in.

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

parking under the room was nice

nice little hotel with pool and a garden.

little one was sad that the pool was too cold for swimming

he found us a driver, and he communicated with a local spa to book us appointments

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

housekeeping did our room service but they didn t changed our towels so we had to put them outside to get

sad was couldn't have stayed longer to enjoy the lush grounds and pool

the room was large, the beds comfortables and the wifi connection was very good

parking included quite close to the property

helpful with the parking given the location of the hotel

short walk to the market parking lot to catch bus to tepoztlan (also to terminal estrella blanca for costa line

wifi was very poor and only worked some of the time

location and convenient parking

parking was very convenient

very basic room no breakfast surrounding view from window.... rundown parking lot

clean, comfortable,good location, friendly staff., secure parking.

pool was a bit dirty and not suitable for use

location. pool (albeit very small). staff.

there was a pool bar and roof terrace which were both closed during our stay

terrace and pool area very beautiful and the food in the restaurant was great (also great music there, nice

the waiters, room servirse and valet parking were very kind

we also ordered room service which was very good as well

the rooftop pool was nice

- there are an outdoor small play area for kids, nothing fancy but decent - there was not much breakfast menu

small parking spaces

breakfast good; located where i needed.

they respect also the late check out

my kids took to sitting in the common areas in order to get wifi

did not have wifi in our room due to its location and the bar music on saturday night was very loud and disruptive

breakfast is unbelievably generous and delicious

moreover, the communication between the differnt parts of the hotel (reception - spa - restaurant) could be

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

but it was a lovely place to dine or have breakfast

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

i asked for room service and everything was delicious

don't get me wrong, i love kids but it was the only place in the whole

gym machines not only are very old but also needs some maintenance

no hot water even after complaint made poor gym facilities pool v small

provide information in the room about wifi and how to get room service.

service and spa was great as i remember it

also, the pool was not heated so we couldn't really use it

travelling with kids, we were very much looking forward to this and just couldn't really be in it

the gardens are fantastic. nice spa services. food was great

the restaurant is excellent; nice staff very hot weather so the pool is great

i was working remote and had to go to the pool area for a signal

view from our room which felt like we were in the dungeon was the parking lot and rubble from construction

location, super friendly and helpful staff parking and valet were super quick and convenient

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

is weak in the room we stayed and the restaurant that hosts the breakfast needs better communication from the

they even arranged for a bagged breakfast because we were leaving before breakfast was served

wifi is weak in the room we stayed and the restaurant that hosts the breakfast needs better

rooms are very big, and very clean and modern with cable tv and wifi

wifi very poor

bed was very very hard, tv was very small and wifi only worked in common area because the signal was not strong

had to change rooms because the door lock got jammed and the wifi in room 14 was not great at all

s a budget hotel, so there s no fridge/kettle in the room, the wifi was spotty, the mattress wasn t great

staff excellent, good breakfast included

their breakfast was delicious

the american breakfast was very skimpy. the orange juice tasted watery.

and pool with jacuzzi

awkward entrance (if you re driving a vehicle) and the parking lot is insufficient for the number of rooms

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

breakfast and the breakfast environment is really good

breakfast included was fantastic and the wait staff was attentive and friendly

staff, pool and bar

good location near the old city. private free parking

old building with gorgeous garden and pool

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

i got a very nice massage while i was there and spent some time sitting by the pool

breakfast was in front of a deep blue swimming pool surrounded by foliage

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

nice bar - no bartender

wifi was bad

wifi didn't reach my room

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

it had a nice pool, and was a great value.

electric power kept going off for half of my stay meaning no electricity no wifi

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday

the swimming pool the location

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good

the pool was small but lovely and the rooms were very clean

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no

we could not make phone calls out, the lobby had to handle this for us, the parking lot was not in the hotel

of all the wifi network did no t work at all

nice pool with warm

very nice property, comfortable and spacious rooms, big pool and nice food.

the rooms were a bit old, the bathroom had a bad odor and the pool was very cold.

lovely pool

the hotel is very nice. the pool is very clean the room is very comfortable.

the wifi coverage was very good on all levels

the stairs to our room were muddy and very dirty, and so was the area around the pool (the pool water was also

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the water in the swimming pool was perfect

place, breakfast, hospitality.

garden and pool

they didn t have spa facilities

hotel, pool (temperature controlled) and greenery, great rooms, great service

pet friendly, we had our cat with us

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

there is parking inside the hotel and the breakfast is quite good

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by

the lovely garden and pool area are a delight

breakfast was excellent

the huevos rancheros for breakfast

i will recommend to work on the wifi, but other than that service was excellent

there are two swimming pools, and the best part is that if you take a massage in the spa, you can swim all day

pool was closed before the schedule

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time

* the spa water circuit is very nice, and the masseuse did a good

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in

the hotel is in a nice and quiet spot (10 min drive from downtown) and the wifi was decent (intermittent once

breakfast is amazing, the hotel rooms are good size, grounds always clean

wonderful pool, quiet room, and good wifi

a liquor bar service by the pool could be great in the evening hours

noisy bar next door

reception desk didn't even bother to help us when we arrived with the parking

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool, the garden

ac didn t work properly. staff was able to give us another room. the bar next door was noisy

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the heated pool, front desk stadf, the food and service at the pool.

the pool, the garden

to the climate pool

you could not take snacks drinks to be by pool

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded

hotel garden and pool are very beautiful and relaxing

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed

wifi didn t work

room service: we had to request shower gel and toilet paper in one of the rooms

wifi doesn't work well

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

remember is that the room was big with a big bathroom, also it had a pool, food services and parking with someone

s a nice small hotel with pool and outdoor area

the gym is not the best but it s ok

good little restaurant in the hotel courtyard and good wifi

outside is large enough to be comfortable if not too many people - and easy parking in front (although not

on another morning, we were unable to have (the included) breakfast because the dining area was reserved for

the pool was clean and the chocolate strawberries and wine were exceptional

the pool can be improved.

the pool area. warm and kindly staff. the bathroom is so nice.

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

is no space enough for parking cars when the hotel is full

jaquzzi was not working but the pool was great.

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the

however, we enjoyed spending the weekend at the hotel, enjoying the pool, walking around the garden and eating

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

beautiful room, loved the pool

only negative was the jacuzzi pools- there were two, but the one was not working on some days and they weren't

the pool is not actually a pool, just for kids

spa was great for couples massage

nice and comfortable facilities, also they offer a very good spa service.

the pool was great

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service

spa is ok, massages are good

breakfast is cooked by request and customized and was absolutely delicious

wonderful setting with a nice pool and a very attentive staff!

the kitchen is available most of the time if you need something basic which is handy

nice pool and breakfast

i would suggest adding cards in the room with the wifi and breakfast information as it took us a second to

the gym had many equipments that didn t work and were dirty

gym, privacy, noise, maintenance, value-cost.

and leisure services were very nice for the first portion of my stay with my family with little kids (swimming

not well maintained. the gym looks terrible and a little dirty

heated pool so nice and the buffet good too

and leisure services were very nice for the first portion of my stay with my family with little kids (swimming

pool, bar service at the pool was amazing and room service

pool: the pool area was fantastic large, clean, and surrounded by comfy loungers and umbrellas

the pool and the gardens.

hotel pool was the best. food was great. staff was wonderful.

is a really beautiful place and had a really nice stay thanks to patricia from room service

it's a very peaceful location with a lovely climate, a good gym, and a large pool

s clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool

lots of things to do with children like ping pong, air hockey, basketball court, garden areas, pool, etc

if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

nice pool and the bed was comfy

pool

wifi signal is very poor, food is very good but little bit pricey

facilities are great, food is good (a little bit pricey) but the spa is excellent

beautiful swimming pool and jacuzzi

the restaurant offers ok food but nothing memorable and we had to wait forever for room service

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

we enjoyed walks around the grounds and were able to take time to use the pool several times

i think the wifi wasnt great, but it didnt really bother me

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

also the pool was nice, breakfast amazing and the room was very clean

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

liked that the place is inside a secured area and that there was parking

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

location. pool was great.

pool is the best part

grounds were fantastic, so clean & well maintained with swimming pool

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

the pool ., the garden., everything outside the room

the property was large and accommodated many people with pool access

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

it has a restaurant, a pool, a small gym, bar and one shared living room

low wifi signal kind of expensive

the pool had a lot of dust but it was due to a the windy time in

others mention the wifi is not great but the signal is not amazing anywhere in town was a nice excuse to detox

great pool

no restaurant service and really bad wifi.

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

well appointed boutique hotel, with nice grounds and a pool

things i didn't like were that the room is quite dimly lit, making it gloomy inside, and that the wifi was so

the pool isn't heated, but that's very common in mexico, so if you like cold water, you'll enjoy the

gym is very simple and is not in great shape

excellent service, nice place. great swimming pool, good breakfast.

wifi was the worst i had during the last 3 months in mexico

loved the big size of the bedroom with the view to the swimming pool

the pool was not open when we got ther at 10:00 and they said it will be open untol 11:30 pm

poor wifi in all the hotel, actually in the rooms there is no wifi signal

great experience and the pool and the friendly service made it even better. highly recommended.