showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool was a nice area to relax by in the sun

the pool, the garden

the heated pool, front desk stadf, the food and service at the pool.

you could not take snacks drinks to be by pool

to the climate pool

you could not take snacks drinks to be by pool

showers were only warm not hot, there were mosquitos by the pool

t it was surround by beautiful gardens)

the pool, the garden

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

parking to far from our room

nice pool with warm

wifi signal was amazing at the room's desk and free

rooms are very clean and the pool is amazing

wifi signal seemed weak in the bathroom and would sometimes get disconnected

spa is ok, massages are good

nice and comfortable facilities, also they offer a very good spa service.

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service between 3 and 5 pm

was great in most instances, room service was quick

spa was great for couples massage

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the pool can be improved.

the pool area. warm and kindly staff. the bathroom is so nice.

so private; we enjoyed the pool and private yard in the afternoon

the pool was clean and the chocolate strawberries and wine were exceptional

parking lot is not enough, it's very small

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time to enjoy my guest and friends

* the spa water circuit is very nice, and the masseuse did a good

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time

but no area to take the dog for a walk or any grassy area for the dog to do his thing, all parking concrete and no where to take him, had to walk outside the hotel to a nearby pharmacy that

hotel garden and pool are very beautiful and relaxing

the waitress would serve the mexican clients around the pool but never came to ask me

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

hotel garden and pool are very beautiful and relaxing

the staff was incredibly nice, the place is spotless, the food at the restaurant and pool are delicious

don't go to the spa that's a real rip off and not worth the money

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

they went out of their way to accommodate early check in, arrange airport transfers, etc

i wanted an authentic mexican breakfast and i feel the hotel offered it

very nice cared & furnished complex with great garden & swimming pool, the road above the wall is a little to hear sometimes but earplugs are in the room's

there is free wifi

also, the pool was important to me

spent time in the pool cooling off and taking in the silence except a bird that was not too excited to see me

loved the pool

pool, bar service at the pool was amazing and room service

the pool was good, the courts were great, the gym was well equipped

the conditions of gym machines could be improved.

the pool was good, the courts were great, the gym was well equipped

liked everything, the only thing i can mention to be improved is the gym as the equipment is a bit old, anyway the running machine was

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

pool on roof small but lovely

right next to the pool area one of my favourite places in mexico so far on our

the arquitectura of the room was amazing! also enjoyed the rooftop plunge pool.

t a good neighborhood)

terrace and pool area very beautiful and the food in the restaurant was great

the waiters, room servirse and valet parking were very kind

seats at restaurant and pool most uncomfortable i ve ever experienced

we expected the pool area to be cleaner and more upbeat

attwntive staff very nice garden and pool

very clean and pretty hotel! loved the pool and garden area

i was working remote and had to go to the pool area for a signal

the food is excellent. great food. the pool area is very comfortable

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

very basic room no breakfast surrounding view from window.... rundown parking lot

there is free parking and the room had air conditioning and a tv, but that's about it

clean, comfortable,good location, friendly staff., secure parking.

tv worked as did wifi

wifi only worked outside of the room

t 70% of the pool) but

the old carpet, change the mattress , change the pillows, change the lights systems, put wifi into

if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

nice pool and the bed was comfy

pool

the wifi never worked in my room or in the courtyard outside .

a budget hotel, so there s no fridge/kettle in the room, the wifi was spotty, the mattress wasn t great, and the noise from the traffic was loud

wifi very poor

rooms are very big, and very clean and modern with cable tv and wifi

also and as mentioned by other reviewers, the wifi only works in common areas and not in your room

pool was not so clean

pool does not get much sunlight, not much management can do about it but maybe have a heated pool

parking in the master suite, king size bed & calm

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

nice little hotel with pool and a garden.

nice quiet swimming pool area for guests

my favorite thing was having breakfast on our balcony

pool is lovely, rooms are huge, balconies are gorgeous

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

breakfast was good, lunch the same

beautiful pool and room

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

the pool is warm, and well located so it has shade and sunlight

amazing swimming pool and privacy

he found us a driver, and he communicated with a local spa to book us appointments

bit dated, holes in the bed sheet, wifi only worked for a few hours.

the swimming pool the location

they have wifi just at the lobby but they were working on that

it had a nice pool, and was a great value.

the pool is a bit too deep and they don't provide floating devices for safety

great service and room service from the restaurant

added bonus - made new friends by the pool

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

room needs an additional lock because child could open the door anytime and jump in the pool

the gym room lack more weights options

the parking space was small for a suv

gym needs cleaning and maintenance

i booked a ground floor room next to the pool and ended up getting a first floor

breakfast has to be buffet, no menu service and the buffet wasn't the best; a little below average

parking area too small and you should leave your keys

they have an incredible and fully stocked mini bar but no coffee maker!

valet parking

staff, pool and bar

breakfast and the breakfast environment is really good

location - at the very centre, the place - the old colonial building, decor, inner parking

very green with a small pool and restaurant

the american breakfast was very skimpy. the orange juice tasted watery.

spacious, elegant, pool, location. excellent

pool, staff excellent, good breakfast included

great pool and restaurant with very landscaping

old building with gorgeous garden and pool

i got a very nice massage while i was there and spent some time sitting by the pool

the building and location and pool.

breakfast was in front of a deep blue swimming pool surrounded by foliage

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

tiny things that weren't a problem for me but could be super easily done: the weights in the gym are ancient and incomplete

no hot water even after complaint made poor gym facilities pool v small

gym machines not only are very old but also needs some maintenance

no kids menu for lunch and dinner

pool was cold, i´ve read that it was warm my toddler did not enjoy because of the temperature

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

mperature controlled) and greenery, great rooms, great service

hotel, pool

we arrived and went straight to the pool area for an awesome cocktail

garden and pool

the music is too loud, both in the restaurant and at the swimming pool

the food, the room the wifi

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

and the place in general but for me the most important thing was the wifi which was excellent

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

place, breakfast, hospitality.

delicious breakfast is included

breakfast was excellent

and huge breakfast

amazing breakfast and gardens

the grounds of the hotel are very pleasant and well kept and the pool, although on the small side, was pleasant to swim in

nice swimming pool

excellent breakfast options

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in mexico

great for families with kids due to pool

omlettes and breakfast tems were excellent

they need more staff at the pool

t not too warm)

the pool was nice and warm

the swimming pool is simply amazing and the water temperature was perfect

the breakfast, bufete and the temperature of the pool

the spa offers good massages and they offer yoga classes and ceremonies

swimming pool, cleanless

facilities are great, food is good (a little bit pricey) but the spa is excellent

great breakfast. room was great, as well. and enjoyed the grounds and pool.

gym and pool are good

we enjoyed walks around the grounds and were able to take time to use the pool several times

location. pool was great.

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

the property is clean it was good wifi connection

water in the pool was so cold

the pool had a lot of dust but it was due to a the windy time in

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

pool where swimming classes are not held daily felt like heated water, very relaxing

grounds were fantastic, so clean & well maintained with swimming pool

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

the pool ., the garden., everything outside the room

well appointed boutique hotel, with nice grounds and a pool

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

location mostly; warm pool

the bar is well equipted and very busy

the rooms that looked onto the pool

d well heated)

the staff is excellent; the hotel has a bar and restaurant, so after a stroll through tepoztlan, you have everything you need without

the pool was not open when we got ther at 10:00 and they said it will be open untol 11:30 pm

great experience and the pool and the friendly service made it even better. highly recommended.