10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

the pool looked amazing and also the jacuzzi, we

swimming pool is small but nice and warm

quiet nice swimming pool

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

the pool has no heating, so it was always cold you could only get inside in the hours the sun directly

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool is beautiful and rooms are large and comfortable they feel brand new

very confortable space and amazing attention. feels like home. great pool

wifi only worked in the lobby and restaurant

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t

the pool is great, although it lacks heating

location was very good. swimming pool, gardens and views were very nice

gardens, the pools and the staff in the pool bar (my daughter felt and they immediately brought us ice without

just swimming pool and spa

parking lot was flooded the draining is deficient along the property the pool was cloudy the pool bar menu is

i enjoyed the room and the pool and gardens.

property was beautiful! staff was friendly. pool was great. 10/10

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

the hotel is so nice, relaxing, meet with nature at the pool and chill music

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

bad water pressure, no refunds, difficult parking, cold water in the pool

bad water pressure, no refunds, difficult parking, cold water in the pool

the parking is ok it's just weird due to the way the building is made.

very noisy. difficult parking.

no wifi signal in room 9

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

pool where swimming classes are not held daily felt like heated water, very relaxing

the pool ., the garden., everything outside the room

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

grounds were fantastic, so clean & well maintained with swimming pool

parking was tight on leaving early in the morning.

they can organise local laundry service

we enjoyed walks around the grounds and were able to take time to use the pool several times

the restaurant offers ok food but nothing memorable and we had to wait forever for room service

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

awesome pool and jacuzzi

great breakfast. room was great, as well. and enjoyed the grounds and pool.

wifi signal is very poor, food is very good but little bit pricey

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

giant swimmingpool perfect both for swimmers and for little kids

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

we did not feel welcome upon early arrival - no air conditioning in rooms - wifi signal is very weak or non

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

reception staff were pretty indifferent and trying to get laundry done would have cost more than replacing the

breakfast and staff service

place, staff, pool, safety

the pool and the gardens.

there is a jacuzzi only inside the spa that is not from camino real sumiya and you have to pay for it

was great, the gardens, the pool, the room, all restaurants

wait time, food quality, room service food for the kids was barely edible

rooms are clean and cosy. the breakfast is really good.

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

also the pool was nice, breakfast amazing and the room was very clean

breakfast was very good and the food was delicious

liked that the place is inside a secured area and that there was parking

no wifi in the rooms

old gym equipment, far from lake

also parking was limited at night so we had to park off

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

the pool was a bit cold

they forced you to buy from ther overpriced bar at the pool

wifi signal is in the hallway and not in the room

the gym was small but comfortable

spa facilities were not what we expected, but perhaps our expectations were out of line.

of swimming pool was to cold for me one night i couldn t sleep because the air conditioner of my neighbor

wifi does no reach the room we stayed in, no room service and there is no cold water running from

wifi does no reach the room we stayed in, no room service and there is no cold water running from the shower,

the pool is very well maintained and in an excellent position, with an infinity edge overlooking the

the pool was a great plus

friendly staff, good restaurant, nice pool area

and loud music could be heard till late at night from the bar next door, in addition to noise from the street

water in the pool needs to be heat it all the time, not just in the weekends o when the hotel is at full

hospitality is great, everyone very polite, room service, pool service, etc.

location in downtown cuautla, good service, and convenient parking on site

parking

was excellent, from the staff, the pool, the food, the cleanness, the view

the hotel has a huge parking area, so our car was safe during the trip

the swimming pool is simply amazing and the water temperature was perfect

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

pool is not been cleaned

the pool is not actually a pool, just for kids

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great view of lake, and the breakfast was fantastic

great pool too

the breakfast on the terrace was great and we had the pool to ourselves most of the time

breakfast and staff very good. attention very good

cold pool

water in outdoor pool is too hot

no wifi

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

pool was nice and the lawn was very beautiful

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even

forgot my wallet by the pool and the staff returned it to me an hour later without anything missing from it

the room service excellent

clean and relaxing garden with nice pool

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

the pool is great

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the pool was freaking cold, the lake had better temperature than the pool at any given hour

the pool area is very nice!

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by

amazing breakfast and gardens

food, service, check in, garden, pool, everything is perfect

really wanted to swim but the pool was covered up

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

- service, the personal was pending on us and very servicial - this time i went with my mind pet and the gardens

breakfast and personnel communication

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

golf is ok just to have fun with your friends, do not expect any holes to drive or long range

room, golf and green areas

the onsite restaurant and bar was amazing with amazing food and of course an amazing staff

the hotel is a bit old and some rooms could be renewed or the pool towels.

room need some updating. wifi didnt work in the room.

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in

omlettes and breakfast tems were excellent

the gardens surrounding the facility was great, the pool was great

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

nice pool, very clean, very nice

the food, the room the wifi

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the water in the swimming pool was perfect

the wifi coverage was very good on all levels

good arrangement with nearby parking

parking and service

goos service of wifi, large bed, high ceilings

size of the garden is nice, many trees, the pool is perfect in size and temperature

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

the wifi is terrible

gardens in cuernavaca free valet parking totally worth staying here breakfast is excellent and well

the swimming pools were ideal for the kids and they meet lots of other kids

i think variety in the bar could be better

pleaseeeee respect humans who chose not to have kids

good buffet breakfast on weekends

space to stow luggage and clothes etc in the room - there are an outdoor small play area for kids, nothing fancy

breakfast good; located where i needed.

the pools were crowded with young kids mostly screeching with delight as they played in the pool

we were close to the kitchen and you could hear the kitchen starting to make breakfast at 6am