beautiful property. loved the rooms, pool, restaurant, grounds

loved the historical room, the private pool, and the jacuzzi

food all delicious! horse riding was fun and spa services great!

the spa was amazing

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the gym was small but comfortable

room service and food overall was great

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

service was excellent, all staff were very friendly. the spa is the hidden gem here.

horrible music in the pool

pool

great view of lake, and the breakfast was fantastic

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

breakfast and staff very good. attention very good

the breakfast on the terrace was great and we had the pool to ourselves most of the time

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

pool sometimes had insects floating around, it is understandable due to the size of it, though

giant swimmingpool perfect both for swimmers and for little kids

breakfast and staff service

the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

the pool is clean where my kids enjoyed it

the pool looked amazing and also the jacuzzi, we

very confortable space and amazing attention. feels like home. great pool

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool is beautiful and rooms are large and comfortable they feel brand new

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

garden and pool area as well as the room.

swimming pool is small but nice and warm

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

location was very good. swimming pool, gardens and views were very nice

grounds were fantastic, so clean & well maintained with swimming pool

the pool ., the garden., everything outside the room

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

the property was large and accommodated many people with pool access

pool where swimming classes are not held daily felt like heated water, very relaxing

we enjoyed walks around the grounds and were able to take time to use the pool several times

the spa offers good massages and they offer yoga classes and ceremonies

swimming pool, cleanless

awesome pool and jacuzzi

spa is amazing

gym and pool are good

wonderful pool, quiet room, and good wifi

breakfast is amazing, the hotel rooms are good size, grounds always clean

had breakfast included and the options were all excellent

wonderful pool, quiet room, and good wifi

room need some updating. wifi didnt work in the room.

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

garden and pool

all around/atmosphere & ambience including a pool set in a large garden

hotel, pool

the pool and gardens outside are maintained extremely well

we arrived and went straight to the pool area for an awesome cocktail

and huge breakfast

delicious breakfast is included

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by car

delicious breakfast, serene setting, wonderful owners and staff. and great massage.

breakfast was excellent

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

and the place in general but for me the most important thing was the wifi which was excellent

the water in the swimming pool was perfect

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

place, breakfast, hospitality.

the pool was nice and warm

only negative was the jacuzzi pools- there were two, but the one was not working on some days and they weren't very hot

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

lovely swimming pool

they need more staff at the pool

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no breakfast

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

pool closes too early

room needs an additional lock because child could open the door anytime and jump in the pool

the pool is small in order the number of romos

i got a very nice massage while i was there and spent some time sitting by the pool

old building with gorgeous garden and pool

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

great pool and restaurant with very landscaping

they have wifi just at the lobby but they were working on that

the pool is a bit too deep and they don't provide floating devices for safety

electric power kept going off for half of my stay meaning no electricity no wifi

bit dated, holes in the bed sheet, wifi only worked for a few hours.

the swimming pool the location

breakfast is great and location is perfect, we could walk to museums, shopping and restaurants

busy parking lot

private parking

parking is limited and a bit tight

beautiful grounds, excellent breakfast, comfortable rooms

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

in every way: location, value, nice breakfast and can not say enough about the friendly, helpful staff

good location near the old city. private free parking

parking area too small and you should leave your keys

i was able to get hot water from the bar downstairs

breakfast is unbelievably generous and delicious

i will definitely return, but book a room overlooking the pool area

the included breakfast was served (not buffet) with multiple choices - and was delicious

no breakfast available until 0800 which is a little late.

the breakfast it's amazing

had to change rooms because the door lock got jammed and the wifi in room 14 was not great at all

wifi reasonable

bed was very very hard, tv was very small and wifi only worked in common area because the signal was not strong enough to reach room

wifi very poor

the wifi never worked in my room or in the courtyard outside .

nice little hotel with pool and a garden.

location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled garden

no hot water for the shower. water in swimming pool was also cold.

the only thing - the pool didn t look too promising, we never got in.

little one was sad that the pool was too cold for swimming

the wifi also did not work at all only worked for about 5 min and would no longer work

the property is clean it was good wifi connection

pool is the best part

location. pool was great.

beautiful pool and room

he found us a driver, and he communicated with a local spa to book us appointments

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

the pool is warm, and well located so it has shade and sunlight

sad was couldn't have stayed longer to enjoy the lush grounds and pool