beautiful property. loved the rooms, pool, restaurant, grounds

food all delicious! horse riding was fun and spa services great!

the spa was amazing

it would have been great if there was wifi in all rooms.

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

the pool area is very nice!

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the pool was freaking cold, the lake had better temperature than the pool at any given hour

staff is nice, location is great, pool area is nice.

room service and food overall was great

allow kids to be jumping and playing in the jacuzzi pool,not able tu use it for that reason

wifi didn't work

spa is not included which was kinda a big disappointment for us

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

there was a tv show shooting while we were there, definitely no place for kids

no wifi in the rooms

pool

great view of lake, and the breakfast was fantastic

the breakfast on the terrace was great and we had the pool to ourselves most of the time

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

breakfast and staff very good. attention very good

wifi does no reach the room we stayed in, no room service and there is no cold water running from

wifi does no reach the room we stayed in, no room service and there is no cold water running from the shower,

of swimming pool was to cold for me one night i couldn t sleep because the air conditioner of my neighbor

the pool is very well maintained and in an excellent position, with an infinity edge overlooking the

the hacienda's hotel is surely the best pool i've ever swam in

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

we did not feel welcome upon early arrival - no air conditioning in rooms - wifi signal is very weak or non

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

not enough towels at pool

breakfast and staff service

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

the hotel is so nice, relaxing, meet with nature at the pool and chill music

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

no wifi signal in room 9

bad water pressure, no refunds, difficult parking, cold water in the pool

very noisy. difficult parking.

bad water pressure, no refunds, difficult parking, cold water in the pool

the pool is clean where my kids enjoyed it

the pool looked amazing and also the jacuzzi, we

very confortable space and amazing attention. feels like home. great pool

wifi only worked in the lobby and restaurant

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool is beautiful and rooms are large and comfortable they feel brand new

no activities for kids

main pool only opens friday through sunday

excellent facility with a great pool area

there could be more social activies for both adults and kids.

the pool area, the pristine hacienda, the surroundings.

the view and the opportunity to use the pool of hotel montetaxco

pool was not working

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t

the pool is great, although it lacks heating

garden and pool area as well as the room.

we had dinner and breakfast at the restaurant

poor wifi in the room

the pool could have been heated, but the jacuzzi helped :-).

poor restaurant, good breakfast although you are going to be asked to pay for it even if it's included in your

view for breakfast

the room service menu is average but the breakfast buffet is great

wifi gim and sauna could use lots of improvement.

noisy family in room above, with kids running back and forth late at night and moving chairs across the tile

views, clean, comfortable, spa was amazing with massage available, swimming pool and great food

also the gym area is horrible very small old equipment the most of them broken

swimming pool is small but nice and warm

is a big led lamp in the pool that gets into you eyes and photos when trying to see the city from the balcony

the bar of the hotel closed quite early at 11pm a saturday night, 2 towels in the room were

hotel, wonderful balcony, giant and gorgeous pool, historical mural completed by an artist is part of the property

the restaurant could improve its menu. the pool is cold; 20 centigrade

curtains (not blackout) internet/wifi did not work there was no food on property, signs displaying hours of

having the pool

old and bare bones, don t expect working wifi in your room or tv, but it was clean and the bed was good

the time to use the swimming pool until to 22:00 hrs.

was wifi but the password i was giving didn't work so i couldn't connect to router

the ratio value for money / facilities is really good, i like a lot the stairs and the pool.

good location. friendly staff. pretty property with a small pool. enclosed parking area.

also, the free parking is an incredible plus in a small town like this one

far from the bus station and not far from the center of town and there s also s nice swimming pool

wifi very weak, and internet drops even when connected to wifi

the pool looked really nice, and i saw other guests swimming but it was a bit too cold for me

the architecture design, the pool, the gardens, also the lights at the night time, the rooms.

the pool was very cold, the rest of the experience was great!!

wifi can be improved. poor signal strentgh at my room.

very friendly reception, wifi worked very well

having a bedroom each, a refrigerator, great wifi

parking.

the pool area was great and the restaurant at the hotel was excellent

had breakfast there every morning and it was great

poor wifi. tiny bathroom. no english speaking channels on tv

location, restaurant, breakfast, parking.

the rooftop bar was great for an evening cocktail

so there was loud cars noise passing by all night and a rock band played until early morning in a bar next to

they also have a rooftop bar which was very cool, the views were awesome, i mean the church was kind of like

the bar has a good selection of alcoholic of and alcoholic drinks

wifi did not work the space was cute but i don t think it was worth all the money i spent

wifi in one room was inaccessible

terrace overlooking the city center, close proximity to the main square, tv, working wifi, helpful

they even walked us to the pool when asked where it was, took our bags from the room at check out so we can

can't charge the bill to your room in the bar in the pool area, it is annoying having to pay separately

decent wifi

wifi was an issue - quite a weak signal from time to time.

in taxco at agua escondida for two reasons, the location directly on the zocalo and there being a pool on the

no wifi in the rooms not that i minded it but fyi.

wifi was weak in my room upstairs if i stayed downstairs, it would be good wifi.

staff was veryhelpful. the location and parking were very convenient.

wifi didn't really work in the bedroom, only near reception

than it being tight quarters to get in and out of the parking area tucked away, and the hot water taking forever

the valet parking was a plus

the room had all the amenities i needed, coffee pot, fridge, safe box, room

only thing that was lacking was wifi speed, the service was rather poor

location, cleanliness, staff, parking

excellent wifi

location is good, we had roofed and secure parking, it's clean and the staff is very nice

cheap, has parking, easy to get to from highway

the wifi was slow, at times.

easy access by car and free parking; terrace overlooking town.

parking in a busy town was a definite plus

quiet nice swimming pool

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

the pool has no heating, so it was always cold you could only get inside in the hours the sun directly

location was very good. swimming pool, gardens and views were very nice

hotel is great and continues to be adding more value to price as they construct a swimming pool and prepare to

1) there schould be a safe place for car parking 2) availability of a fridge, because we are travelling for

bathroom cesspool clogged up, water flooded broom while showering

the place is nicely kept, airy and in a few months will be equipped with a pool that will really elevate the

extremely friendly and helpful, parking included, small convenient stores right beside, beautiful mountain view

i loved the view from the balcony and fro the pool area,

there was no bar fridge or safe in the room, though the host offered us room in the fridge in the kitchen that

pool still under construction, once finished it ll be fun swimming there with that

the water in the swimming pool was not clean. the pool was free to use though

pet friendly hotel without extra charge like most of the hotels in mexico

swimming pool and mountain view

the hotel is modern, parkings are right ahead and wifi works well

the service and the water park messy

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

grounds were fantastic, so clean & well maintained with swimming pool

the pool ., the garden., everything outside the room

pool where swimming classes are not held daily felt like heated water, very relaxing

the property was large and accommodated many people with pool access

no pool and the restaurant need to have service.

breakfast is very simple. i prefere a bit more meaty....

pool and garden

very basic breakfast

the next day they had a children s party which put the swimming pool out of action for guests

the pool is not actually a pool, just for kids

we enjoyed walks around the grounds and were able to take time to use the pool several times

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

the spa offers good massages and they offer yoga classes and ceremonies

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

the restaurant offers ok food but nothing memorable and we had to wait forever for room service

wifi signal is very poor, food is very good but little bit pricey

the hotel is a bit old and some rooms could be renewed or the pool towels.

excellent breakfast options

omlettes and breakfast tems were excellent

they close the pool the day i want to use it

breakfast is amazing, the hotel rooms are good size, grounds always clean

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed