parking was tight on leaving early in the morning.

they can organise local laundry service

was excellent, from the staff, the pool, the food, the cleanness, the view

the hotel has a huge parking area, so our car was safe during the trip

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

no wifi

water in outdoor pool is too hot

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

cold pool

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even

forgot my wallet by the pool and the staff returned it to me an hour later without anything missing from it

com i could not get a room next to the pool on the second building away from the road

clean and relaxing garden with nice pool

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

the pool is great

i didn t use the pool because the water didn t look clean

no hot water, neither wifi signal at the bedroom

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during mornings are

quit, huge rooms, great service, golf, swimming pool

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

- service, the personal was pending on us and very servicial - this time i went with my mind pet and the gardens

the water slide was not working, the pool was cold because they forgot to switch on the heating and it was only

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

the garden with the pool is amazing

at check in they asked for 900 pesos in cash for a deposit for the pool towels which was also super weird

good arrangement with nearby parking

goos service of wifi, large bed, high ceilings

size of the garden is nice, many trees, the pool is perfect in size and temperature

parking and service

the pool, hot tub and bed were nice. staff were friendly

small, resto and swimming pool

traditional mexican decor & style, terrific pool & absolutely wonderful staff

and no internet as the signal would not reach into my room, had to go by the pool to connect to wifi

close to where i had to be, restaurant on premises, parking on site

easy to locate. big parking lot.

great location,pool, good restaurant, great personel.

nor, a room service menu

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

restaurant and pool

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

my bedroom didn t have wifi or a door for the bathroom.

sorry we did not have breakfast. we left earlier

pool not heated

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

property is beautiful; gardens, pool, temazcal, rooms, terraces.

large room bathroom & king siza comfortable bed have small swimming pool hot shower 24 horas

were super comfortable and it has a nice, clean pool

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

common areas were great, pool, restaurant

we loved the sauna experience and pool time

the staff, premises, pool, food, very good place

the pool and the temazcal

was very small, there is no elevator, the staff was not particularly welcoming, and there is no parking on the

the pool was so cold

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

location is breathtaking, the (main) swimming pool is really nice and the chairs are comfortable

beautiful scenery, great spa treatments

would it like to had wifi in the room but at the same time it was nice relaxing without a smartphone or

spa hotel

no internet/wifi or signal on

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

oh and important thing to note too: the hotel is supposedly pet friendly but they charge you extra (which is

went to the restaurant and ordered some guacamole for the pool, requested some juice as well

couldn t even be in the pool because if was being cleaned

on paper it's a nice looking hotel, pet friendly and with a balcony

restaurant atention deficient pool cleanliness deficient pool area service deficient

small pool, not enough pool furniture

the spa and massages are great

nice bed but too many insects and really poor wifi

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

maybe having bigger parking slots would be nice to have, but tbh we didn't have problems with it

very bare bones for price. pool has no circulation system.

friendly, amiable staff, nice pool area

wifi was horrible

the gym

the gym doesn t have a single dumbbell, only cardio machines.

towels for the pool, you need to leave an i'd and pick them up at the reception that is on the opposite

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

wifi was a bit spotty.

wifi is bad but that is everywhere in tepoz.

excellent breakfast

food - breakfast wasn t great.

it was clean. breakfast was ok.

second unpleasant detail, pool was very cold, no services to have a snack, dinner as the kitchen was close,

large (common) gardens, pet-friendly, affordable pricing, friendly staff, tasty

pool closing time should be later

the pool looked amazing (although we did not enter), and the massage was also excellent

lovely swimming pool are

very charming and well kept garden and pool area.

there is no air in the room, no wifi and no signal

wifi was a little slow in the room which made listening to music a little difficult but it was

poor wifi signal, and restaurant menu should have more option

loved the food!!! the gardens were amazing.. beautiful pool.

pool area is great, there is a big pool and a hot jacuzzi with a beautiful view of the mountains

spa is great with a wide selection of treatments

breakfast (and all food in general) was extraordinary

swimming pool food the great room sauna massage

the grounds are superbly cared for, with beautiful gardens and a wonderful pool

the wifi wasn t super reliable but i usually had it worked out after a few minutes.

pool is small and under a lot of trees so, at least during winter, it doesn t receive almost any

the pool was just right for this canadian after my hike up the mountain and back my family

it is a matter of time before a tragedy takes place in this hotel (the summing pool is also really dangerous

garden, the pool (only a small part is heated though), the staff, nicely decorated room, air conditioning and

spa is wonderful, food is great, staff is amazing!

pool was a bit too dirty

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

parking facilities are perfect in a place like tepoztlan

pool is very small and is a weird color, also not heated so very cold

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a

walk to tepoztlan central; comfortable and spacious room with large balcony and sofa; good wifi; extremely

comfortable bed, open shower, speaker system to listen to your own music (even in the bathroom), wifi, tv with

also the bed was really comfortable and every room has it own terrace near to the pool

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

poor wifi connection

and comfortable room, water provided for guests and friendly staff wifi is slow , but it

also, the curtains were very thin so the light from the parking lot went into the room all night

the pool was super relaxing with plentiful comfortable seats

spa services were super

found the bar staff a bit sullen, not helped by a guy who appeared to be the bar manager unable to smile

the included breakfast was delicious

we also enjoyed the couples spa treatment including the temozcal (sweat lodge) and did a private tantric yoga

the facilities are very impressive including comfortable, modern rooms, a wonderful spa and temazcal (a must

s no clear signage for the hotels parking, it was only an open gate

the pool is good but too small

really loved the location of the hotel, very centrally located and the parking on-site was a plus :) the pool,

think the breakfast offer that comes with the room could be more varied from just the continental option

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

very clean, nice landscaping and pool/jacuzzi

the swimming pool which was the main feature we were looking forward too, was comfortable and warm and amazing

breakfast menu is slightly overpriced for the quality

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

we had our own private pool

:) ) wifi pretty bad to non-existent even in our ground floor room

has a parking space and good service.

parking space too small, had to be moving cars around to enter or leave property.

the baked goods served at breakfast time were not fresh

the breakfast was quite delicious and the entire surrounding space of the building is lovely

room service was impeccable

wifi

and nice, the location good to walk around, the bed was big and comfortable and we liked the breakfast too

the breakfast didnt open until 9am which we thought was too late as we couldn't enjoy an early start of

didn t have a chance to try the spa but everything was

the staff is very respectful, and there is a swimming pool, for a hot day

breakfast is really nice with fruits, eggs, orange juice and coffee and you can see the attention

location, nice to have air conditioning and parking

everything was great, staff, breakfast, the rooftop, location just outside the busy center

the breakfast was very good. it was included in the price and they offered a number of choices.

didn t love that there wasn t the option of a small coffee bar or breakfast bites of some kind

the wifi also did not work at all only worked for about 5 min and would no longer work

the property is clean it was good wifi connection

pool is the best part

location. pool was great.

the wifi has some trouble reaching my specific room.

the parking entrance is also quite narrow, so if you have a large suv you may not fit

the location was really central, the parking inside was also a plus.

location is right in the city center they offer free parking

in this town where parking is very hard, it's great that they private parking too

is a wonderful view of the mountain from the pool

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

there was a little swimming pool, but the water was very unclean and we could not take a dip

others mention the wifi is not great but the signal is not amazing anywhere in town was a nice excuse to detox

great pool

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool had a lot of dust but it was due to a the windy time in

it has a restaurant, a pool, a small gym, bar and one shared living room

the parking valets were polite and prompt

nice hotel with garden & pool; quiet, but not far from historical center

they let us check in early which was very helpful and on site parking was available

beautiful setting with gorgeous mountain views all around, great pool that we enjoyed every day, and great room

great location, clean room, comfortable bed, lovely pool

the room service was very slow, and the pool doesn't have warm water it's all cold

dirty room, whitout wifi, bad attention, cockroaches in the room, uncomfortable bed

i try to watch tv but the wifi was not working

very close to bus stop, deliciuos brekfasts, nice swiming pool, big rooms.

the room service was very slow, and the pool doesn't have warm water it's all cold

the pool was a great plus

friendly staff, good restaurant, nice pool area

location in downtown cuautla, good service, and convenient parking on site

the wifi was very weak in the rooms but strong in the hallway.

parking

water in the pool needs to be heat it all the time, not just in the weekends o when the hotel is at full

and loud music could be heard till late at night from the bar next door, in addition to noise from the street

the bar hot tub was really nice and the breakfast was amazing

wifi works perfect, hot tub in the room was a plus and room service was willing to go the extra

the breakfast is really delicious as well would highly recommend staying - beds extremely comfy and

pool and jacuzzi had no heater

location, breakfast, room