the pool ., the garden., everything outside the room

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

grounds were fantastic, so clean & well maintained with swimming pool

location was very good. swimming pool, gardens and views were very nice

we enjoyed walks around the grounds and were able to take time to use the pool several times

the pool is not actually a pool, just for kids

no activities for kids

gardens, the pools and the staff in the pool bar (my daughter felt and they immediately brought us ice without

the gym is really not a gym but a bunch of old equipment thrown in a dark room

the wifi didn't work in the bedrooms. the staff was polite but not so helpful

there could be more social activies for both adults and kids.

beautiful swimming pool and jacuzzi

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

the spa offers good massages and they offer yoga classes and ceremonies

awesome pool and jacuzzi

gym and pool are good

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t

the pool is great, although it lacks heating

garden and pool area as well as the room.

quiet nice swimming pool

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

the pool has no heating, so it was always cold you could only get inside in the hours the sun directly

the spa area was quite run down and the prices were high

garden and pool are nice. althought it was busy with family and kids

the soap smells like feet they have room service until 10pm is not 24 hours like they said

pool: the pool area was fantastic large, clean, and surrounded by comfy loungers and umbrellas

the pool was a bit crowded.

also the breakfast

the hotel is a bit old and some rooms could be renewed or the pool towels.

they close the pool the day i want to use it

the room was excellent as was the breakfast

great for families with kids due to pool

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

wifi is not working in the rooms

only negative was the jacuzzi pools- there were two, but the one was not working on some days and they weren't

however, we enjoyed spending the weekend at the hotel, enjoying the pool, walking around the garden and eating

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

the swimming pool on site was also available for use on request which is kind of strange

there is parking inside the hotel and the breakfast is quite good

delicious breakfast is included

staff (whom i can't thank enough for making us feel at home without being intrusive), the warm pool and lush

real spa on site (which the hotel description claims to have)

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

very confortable space and amazing attention. feels like home. great pool

wifi only worked in the lobby and restaurant

swimming pool is small but nice and warm

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

place, breakfast, hospitality.

the pool was murky and not clean

and the place in general but for me the most important thing was the wifi which was excellent

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

pet friendly, we had our cat with us

they didn t have spa facilities

the pool and gardens outside are maintained extremely well

we arrived and went straight to the pool area for an awesome cocktail

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

also the pool was nice, breakfast amazing and the room was very clean

wifi didn't really reach my room so well

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

rooms are clean and cosy. the breakfast is really good.

i think the wifi wasnt great, but it didnt really bother me

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

beautiful property with garden and pool

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

the gardens surrounding the facility was great, the pool was great

the walls are thin so we could hear noise from other rooms and the wifi didn't even work in our room and on

i think variety in the bar could be better

the wifi is terrible

pleaseeeee respect humans who chose not to have kids

wifi is very poor, hardly exceeding 1 mbps

they gave us only two breakfast and we were three persons.

excellent place in heart of town, very beautiful swimming pool

beautiful grounds, excellent breakfast, comfortable rooms

awkward entrance (if you re driving a vehicle) and the parking lot is insufficient for the number of rooms

location close to center, parking on site

great pool and restaurant with very landscaping

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so

old building with gorgeous garden and pool

need mosquito spray for any meals etc by the pool

i got a very nice massage while i was there and spent some time sitting by the pool

wifi was bad

nice bar - no bartender

wifi didn't reach my room

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

is weak in the room we stayed and the restaurant that hosts the breakfast needs better communication from the

they even arranged for a bagged breakfast because we were leaving before breakfast was served

wifi is weak in the room we stayed and the restaurant that hosts the breakfast needs better

good location near the old city. private free parking

the breakfast and the service you receive at it are excellent

the included breakfast is excellent

staff, pool and bar

parking area too small and you should leave your keys

sad was couldn't have stayed longer to enjoy the lush grounds and pool

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

the pool is warm, and well located so it has shade and sunlight

he found us a driver, and he communicated with a local spa to book us appointments

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

the pool was really nice, and the quality of the food and breakfast was great

wifi quality is really bad in the room, i had to be in some online meetings and had to use my phone

delicious dining al fresco - free breakfast

breakfast is unbelievably generous and delicious

did not have wifi in our room due to its location and the bar music on saturday night was very loud and disruptive

no hot water for the shower. water in swimming pool was also cold.

location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled

there was free parking and a really good breakfast included

good room service

parking under the room was nice

pool

pool had no shallow end, nor a real deep end.

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good

no excessive traffic noise, barking dogs, or loud party music

the wifi reception in the room was good, though

great service and room service from the restaurant

the pool was small but lovely and the rooms were very clean

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

the pool is small in order the number of romos

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no

the room was large, the beds comfortables and the wifi connection was very good

there was some renovations in the hotel that started before 7am. wifi was weak on the top floor.

short walk to the market parking lot to catch bus to tepoztlan (also to terminal estrella blanca for costa line

great bed. simple but nice and clean room and free parking just down the road.

5 min. to center nice staff clean room free parking

wifi was very poor and only worked some of the time

also and as mentioned by other reviewers, the wifi only works in common areas and not in your room

wifi reasonable

wifi very poor

s a budget hotel, so there s no fridge/kettle in the room, the wifi was spotty, the mattress wasn t great

bed was very very hard, tv was very small and wifi only worked in common area because the signal was not strong

the room was pretty good and the option of having netflix in the room was a plus for my kids specially

the parking space was small for a suv

great place for families with small kids.

spacious room. nice pool.

they respect also the late check out

pool was a bit dirty and not suitable for use

very basic room no breakfast surrounding view from window.... rundown parking lot

wifi only worked outside of the room(s).

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the

location, it has a restaurant, private parking

the pool looked amazing and also the jacuzzi, we

we expected the pool area to be cleaner and more upbeat

the rooftop pool was lovely and the overall service was top notch

the waiters, room servirse and valet parking were very kind

the rooftop pool was nice

we also ordered room service which was very good as well

the highlight of my stay was the swimming pool which was delighfully warm

and pool are terrible, waiters take forever to ask for your order and they don t have room service, you have

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order

pool and gardens

pool and garden are in good shape

the gardens are fantastic. nice spa services. food was great

provide information in the room about wifi and how to get room service.

service and spa was great as i remember it

hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also

kids enjoyed a lot the swimming pool

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

free parking is provided

right next to the pool area one of my favourite places in mexico so far on our

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

fancy refurbished building, some vibes to it. balcony. easy parking in front.

very clean and pretty hotel! loved the pool and garden area

attwntive staff very nice garden and pool

view from our room which felt like we were in the dungeon was the parking lot and rubble from construction

the restaurant is excellent; nice staff very hot weather so the pool is great

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

authentic mexican meals are served from the onsite kitchen and are delicious

room service is offered

also, the pool was important to me (aesthetically, i didn't end up swimming) but it was covered in the

the room was large with a good sized family room, a full kitchen with refrigerator and a wonderful bathtub and

very nice cared & furnished complex with great garden & swimming pool, the road above the wall is a little to

bar closed very early

we went for an anniversary and they surprised us with a free dessert while we were at the pool

music, very loud at the pool

breakfast was wonderful. beautiful romantic spot

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

on another morning, we were unable to have (the included) breakfast because the dining area was reserved for

the 2 pool areas & staff are great

pool room clean.

cleanliness wifi

lovely pool

the rooms were a bit old, the bathroom had a bad odor and the pool was very cold.

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded

hotel garden and pool are very beautiful and relaxing

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed

wifi: none of the three wifi connexions i was given worked in any of the 4 rooms we used

pet friendly but no area to take the dog for a walk or any grassy area for the dog to do his thing,

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded

room service: we had to request shower gel and toilet paper in one of the rooms

pool closes too soon, and if friends or family comes to spend the day with guests in the pool, the

nice gardens, nice breakfast, and the swimming pool is great

i like the facility to have room service without extra charges and the location is very central but well away

the property is lush with a nice pool and spa

and wifi doesn't work

i will recommend to work on the wifi, but other than that service was excellent

the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

to the climate pool

the heated pool, front desk stadf, the food and service at the pool.

the pool was a nice area to relax by in the sun

the pool, the garden

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

ac didn t work properly. staff was able to give us another room. the bar next door was noisy

noisy bar next door

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the parking

is a bar next door