reasonable value for money. pretty garden and easy safe parking

we particularly liked the upper house rooms with your own pool area

we enjoyed the food both at breakfast and dinner

the included breakfast is simply coffee, fruit and bread with jam

unfair to charge the full price of a chapin breakfast when the continental breakfast is included

breakfast could be enhanced and food menu changed from day to day.

from the delicious breakfast every morning on the deck overlooking the lake, to the poolside bar with breathtaking views and the most gorgeous infinity pool i have ever seen, we could not have

the hotel also arranged for a great couples massage, laundry service, and a private boat tour of the lake

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

also, the food is delicious , the pool area is spectacular with breathtaking views

darwin greeted us at the bar and not only gave us local tips but also other information when i asked, like about local

wifi worked in our room and was not an extra charge

hotel: nice pool

location and view and restaurant staff and small pool. night lights. room service.

i did not like the wifi, the signal was extremely poor in our room, i recommend wifi extender.

friendly staff, great and quit location, nice and comfortable rooms, good breakfast/food, nice pool

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

good location, nice quiet inside room. small deck upstairs to dry laundry.

they were nice enough to let us do a bit of laundry in their basin and had a great spot for hanging it up on the roof

good laundry service

their laundry was slightly expensive compared to full-fledged laundries

noisy in the morning if you're located in the first rooms, as people take breakfast in the alley the wifi is very

there was mold on the walls in our room and the wifi had poor connection

breakfast was included and amazing service and food

location was great, and the room had everything i needed to be comfortable including a very good wifi

, in other comments wifi and not enough coffee at breakfast was critisized

the breakfast was very good and so were the staff

good breakfast, friendly staff, very clean.

i just liked the breakfast lady.

there was a nice enclosed central courtyard too, we were able to have breakfast there, or in the dining room

breakfast was good, we had tamales, and the patio was nice and clean, service was good

the pool helped rejuvenate us and we loved the view from our porch

pool also, but small enough that i'm not sure you can actually swim in it

have a very nice swimming pool

the pool was heated, courtyard beautifully landscaped perfect place for coffee or a gallo

the advertised plunge pool doesn t exist. it s just a pool.

not enough breakfast choices

the women who cooked our fresh guatemalan breakfast each morning were very kind and excellent cooks

it’s a lovely, comfortable bed and breakfast

breakfast is amazing

the breakfast was delicious and they let us leave our bags while we did the acatenango trek which was

great (included) breakfast in courtyard

my friend is coeliac and they provided gluten free pancakes for breakfast which is unheard of in most hotels

breakfast same daily , need to add more items

beautiful place! i absolutely loved it! wonderful staff, facilities and breakfast!

we loved eating breakfast in the garden

wifi is decent if you want to work and there is a restaurant at the front of the property which

breakfast was delicious and the location is great

especially the breakfast and the excellent, helpful staff

even they don’t offer breakfast, they have common tables, microwave and coffee for self service

are basic but clean, smells like fresh laundry as soon as you enter

no breakfast available.

the staff was really nice and also the free breakfast was really good :) thanks

enormous room, nearby a shopping centre

was clean and cute, staff was nice, breakfast was very good

slap dash breakfast, no list available and non of the staff speak any english so a little difficult

rge supermarket) and a very nice fresh breakfast!

breakfast was quite good and once again staff were extremely accomodating

it is an awesome property, with kind and helpful staff, beautiful rooms, excellent breakfast

parking place is a excellent

really enjoyed the location, setting, staff and excellent breakfast

hotel provided us early check in without any problem

free filtered water and coffee/tea facilities friendly staff paid but very quick laundry

they also offer a laundry service which was quick and well priced

fair price. good and speedy laundry.

there is a kitchen, a laundry service, free water and coffee and tea

appreciated the early check in (free) as well

a few items on the breakfast menu

of their way to help us - we had lost a bag and they retrieved it for us, they took care of our laundry while we were away for a night, changed the booking on short notice, had the best

good wifi and lovely

i don t recommend booking a shuttle or doing laundry through the hotel

charming family-run place with a beautiful view and a wonderful breakfast

literally 2 blocks away from the arch and the main church/food market breakfast included was

i enjoyed breakfast too

staff was lovely, breakfast was tasty

the staff was super friendly and breakfast was delicious

they remembered that i preferred to have tea and not coffee for breakfast and they would always bring me tea afterwards - it honestly felt like home while i was

laundry was expensive and we had to pay some random quetzales, they couldn t even say what for

good location, great wifi in rooms, rooftop view of volcanoes.

- wifi in the budget room is a bit weak

the wifi wasn t very strong in my room.

wifi was extreme bad in the room

breakfast was entirely adequate. building was very attractive and there was ample free parking.

paid for breakfast included but the breakfast included was not the buffet but a plate with a few typical

i arrived 30 mins before the 3pm check in and was told i would need to pay 15 for an early check in if i wanted to access my room - this would be understandable for hours earlier, but

breakfast was fair

there was only a very limited meal service except for breakfast

pool very nice and heated so swim in early hours when i could not leave was the best thing about

lovely swimming pool and antigua is delightful

hotel, really lovely pool and well kept rooms and general areas

pool was too small for the kids to swim comfortably, the room floors were a bit dirty, and milk for

there is a pool, but it is small

no options for breakfast

it is almost in the outside of the city however it s a nice place with good parking

the kids to swim comfortably, the room floors were a bit dirty, and milk for coffee and juice at breakfast were charged as extras

the breakfasts on the patios - yummy and beautiful

breakfast served a little late

didn’t take advantage of the breakfast

very good breakfast indeed

also, the breakfast was delicious

breakfast was nice and you can eat on the terrace looking out to the volcano

the place it’s beautiful, clean and the breakfast was delicious

great accomodation with incredible breakfast view, comfortable beds

the hotel was exceptionally clean. outstanding staff. breakfast and wifi were good.

laundry is located just 1 minute from hotel

the location was fine and the laundry service offered was good.

used the laundry service and the clothes came back a bit wet

were very accommodating & allowed us to add another night in a different room for better wifi

laundryservice

as a digital nomad, the wifi worked perfectly

same with late check out at 1 pm

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

the resto and bar stay open till 11p

wifi was sometimes down

our kids really liked the playing area and the garden

the restaurant and bar for being a tourist area closes too early and there is no warning or signs that gives you the

i liked the location, the pool, the food, the room, the bed was really comfortable,

my mother in law goes to the jacuzzi with one of my kids

una and jacuzzi) is in bad conditions

loved the breakfast, the room, the pools, the jacuzzi, the spa treatments, very nice, friendly service

breakfast buffet, nice options, it's parking lot is pretty big and had no issues coming late

also they charge 40q a lb for laundry which was literally outrageous

specially in the room we had almost no connection

is a very small thing but hotels often use too much smelly laundry soap or fabric softener

the laundry service was efficient and fairly priced

there were lots of english magazines and the wifi was

my only complaint is the weak wifi. bring a sim card if you need to work...

breakfast was appreciated :) room 3 was nice and quiet even though this hotel is in the center of

breakfast was included in the price and a variety of options were included

we did laundry and it came back same day

the a la carte breakfast menu is an amazing touch and served in the beautiful open garden space is even more

perfect location, quiet, friendly staff and super fantastic breakfast

working wifi

the second one didn t have a good wifi connection and i found two roaches on the room

wifi. variable. dropped al 3 of my devices frequently.

all three rooms had weak or almost zero wifi coverage

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

the staff was outstanding and the breakfast was delicious

the breakfast has good varieties and was very tasty

outdoor rooftop bar seemed closed during my stay in the evenings

they made me breakfast and coffee earlier than everyone else because i had to get up early for a hike and they

laundry service across the street and center is a block away

they also do laundry for a good price

it had wonderful kitchen and laundry facilities

laundry service was reasonable price

wifi works

wifi worked well in our room next the the kitchen

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the detergent

the laundry service shrank/damaged my clothes beyond repair

couldn’t do laundry because it was saturday night and there is no laundry on sunday

they offer laundry services for 3-6 euros, depending on the load

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

breakfast was good enough - continental one, but quite good taste

freshly made breakfast (eggs and coffee)

good location, breakfast is very simple but feels like home

breakfast was also very good

they prepare breakfast early in the morning and they do it while listening to music

placed next to public coffee and laundry room

there is a shared kitchen you can make some oatmeal or instant coffee

but we ended up in a room right next to the maid's closet, laundry, and morning coffee machine

one extra point for the fast and good laundry service(60 quetzal) for a huge bag

personal, my room was next to the laundry room and the stuff woke me up very early (they were talking and make so much

super centrally, staff really friendly and helpful, extremely clean, and the breakfast was really good and available for over 3 hrs

a bit hot when we were there but they had fans, good wifi

the free breakfast, room and bathroom was spacious, water pressure was good with hot water, location was

the breakfast is amazing and you are greeted every morning with a smile from the very friendly

the room was spacious & i found the wifi to be strong enough for streaming

the pool with views over the vulcano was a great addition

has a swimming pool and sauna

the shower pressure, hot water yes, but no pressure, makes it difficult to shower, specially with kids

very nice volcano view and the garden was beautiful my kids enjoyed the pool

the pool!

the breakfast was unbelievable

beautiful, impeccable, nice staff, amazing breakfast

breakfast each morning was a highlight, eggs benedict & fresh juices impeccably served to our table

the room was huge, the breakfast was awesome and all the staff exelent

the parking situation is a little difficult to coordinate each time you want to park or depart

was a well stocked mini bar and snacks - all charged for but a free coffee making facility in the room would have been very

can t decide if you want room service or not, they enter your room to clean it anyway, twice a day , so it s also positive

wifi in rooms could have been better

interior patio/jacuzzi, comfortable bed, nice staff, good location, on site parking, room service, restaurant

the wifi wasn't good--it kept losing connection

oh, and their traditional breakfast is delicious

the breakfast is also quite nice

location . place . rooms are big and cozy.good breakfast. very green and quiet place.

location was great. breakfast was too basic. very friendly and attentive staff.

beautiful & breakfast was fantastic

enjoyed the view and the pool; staff was great, restaurant was convenient and food was very

the road on one side is very loud with motorbikes, kids, shouting

all the food was great, fresh and delicious, my favorite was breakfast, loved the fresh tortillas

a beer in the hotel restaurant is three times more expensive than any other bar

the included breakfast was super delicious, fresh, and had a variety of foods

breakfast is dismal

the breakfast was a total lie: you actually need to get to the downtown antigua for it

breakfast was really good, fresh and very tasty

the shuttle is not included, only for breakfast and the property is far from town (around 7 km from antigua

for instance, the breakfast options were limited and not all what was listed on the menu, which was a bit

besides all that the stuff is not welcoming and the breakfast was very poor

the breakfast was tasty and the staff were friendly

there's a restaurant and a bar at the hostel

the breakfast consisted of a platter of fruits and a little pancake

close to a bar (party hostel) so thursday, friday and saturday it's party until 0300