wifi very variable and non existent on arrival

reasonable value for money. pretty garden and easy safe parking

breakfast was good as well

the staff and management were very helpful and provided secure motorcycle parking off the street

parking

staff, parking and location

we rented the room with terrace which has a little kitchen inside, and have a nice view of the lake and volcanoes

place was large and the kitchen was well appointed

wifi is excellent, shower is hot, can't praise casa miranda enough

wifi was amazing was able to take work calls easily

we stayed on the higher level rooms located 150 steps up, near to the infinity pool and jacuzzi

breakfast was a continental breakfast - which was just coffee, juice, two pats of butter and

we particularly liked the upper house rooms with your own pool area

breakfast could be enhanced and food menu changed from day to day.

if it's fully booked then residents of the hotel are not able to use its facilities (mainly the pool area, which

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

the resort was very clean, the restaurant was wonderful and the pool bar was phenomenal

the pool was beautiful and really the only issue with the hotel is the very steep road up

the staff, the food, the view, the pool

bartender cristian is the best

the included breakfast was generous and delicious

on colder nights they turn on a fireplace

excellent wifi

not far but you have to take a tuc tuc to get there. the thermal pool was not very hot.

hotel: nice pool

there is parking inside for guests and a beautiful

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

the wifi could be better.

working wifi

the wifi did not work in our room most of the time

wifi was so bad that the smart tv didnt function

wifi wasn't the strongest but was adequate for normal use.

good laundry service

close to bus station and market coffee tea and water supplied good wifi

realy clean rooms and a good wifi arround the whole property

well equipped kitchen for guest use

since they have a lot of plants which makes it beautiful again ud83eudd17 also they have a shared kitchen, coffee

breakfast was delicious

noisy in the morning if you're located in the first rooms, as people take breakfast in the alley the wifi is

, in other comments wifi and not enough coffee at breakfast was critisized

wifi was in an out and very weak

the family room we got was spacious but their kitchen and laundry room located above the room and it was very

parking inside, breakfast too small, door didn't work i when i told the i was going to complane they give me a

parking was limited had to park on the street. truck would not fit on the small parking area

the service personal were friendly and reasonable, also having a parking area was

good breakfast, friendly staff, very clean.

it was outside of town. parking was awkward.

the advertised plunge pool doesn t exist. it s just a pool.

private parking lot was available though it was small, it was convenient

pool also, but small enough that i'm not sure you can actually swim in it

the outdoor area, with its small heated swimming pool, was a wonderful spot to sit and relax

parking.

and the wifi generally worked pretty well, too

room service - no silence policy after 22h00 and before 07h00 - no hanging space for clothes

big clean room, huge comfortable bed, clean bathroom with hot shower, the included breakfast was delicious and

good hot breakfast eggs, beans, plantains, assorted breads juice and coffee

perfect location and lovely breakfast. clean and comfortable bedrooms.

the breakfast was home-cooked and well done

wifi didin t cover the room

the breakfast was delicious and they let us leave our bags while we did the acatenango trek which was

not enough breakfast choices

wifi could be better...and a bit far from antigua center

my husband and i love the breakfast this hotel serves

breakfast was included and very good every day we had it

beautiful place! i absolutely loved it! wonderful staff, facilities and breakfast!

in our larger room we had a kitchen, but no pots, pans or cutlery which was a bit confusing

wool from other clothes at the laundry), lots of hot water in the shower and nice made-to-order breakfast

strong wifi

also a plus is the parking situation

wifi is decent if you want to work and there is a restaurant at the front of the property which

no breakfast available.

great coffee and breakfast at the cafe cafe just 2mins away

especially the breakfast and the excellent, helpful staff

breakfast was delicious and the location is great

are basic but clean, smells like fresh laundry as soon as you enter

the staff was really nice and also the free breakfast was really good :) thanks

breakfast was pretty amazing, the staff was wonderful and it was really clean

like a text whether we want the room cleaned, providing an extra blanket, and the freshly made breakfast

breakfast was good, very quiet hotel.

slap dash breakfast, no list available and non of the staff speak any english so a little difficult

hotel provided us early check in without any problem

friendly proprietor, great location, very homey feel, wifi, and tasty breakfast.

breakfast was quite good and once again staff were extremely accomodating

breakfast is prepared fresh to order and her omelettes and the homemade marmalade is fantastic

the hotel and rooms are nice but the highlight is the small interior plaza for sitting, eating breakfast,

great location, comfortable beds, good wifi! staff we friendly and rooms were cleaned every day.

the room was a decent size, the bed was comfortable, wifi worked well, pillows were decent, location was great

laundry dryer sound can be a little loud at times

wifi worked well, bathrooms are always very clean

laundry service was clean(after volcano hike we really need this

free filtered water and coffee/tea facilities friendly staff paid but very quick laundry

there is a kitchen, a laundry service, free water and coffee and tea

appreciated the early check in (free) as well

basic kitchen and a very good and fast laundry service

wifi and hot water worked pretty well

very clean, had hot water, good wifi

wifi in the room stopped working on the second day - after complaining the service said he will

the rooms are simple, but sufficient, and the wifi works well

wifi across the building, especially in the rooms is something that should be standard of a

reasonable laundry service too

wifi didn't reach the room (or very weakly)

good breakfast

also, showers are a problem across guatemala wifi was spotty at times - i was working from 3am guatemala time

advertising their wifi, there either none or momentary, slow-speed connection

wifi didn't work in the room at all

love the fireplace in the room and the roof top patio

wifi only worked in the ground floor

room was clean and the breakfast was very good

the room was clean and spacious and included a fireplace, a fridge and a microwave; the bed was very comfortable

very clean facilities, fully equipped kitchen, centrally located & with very nice staff

they also offer a laundry service with fair price

excellent kitchen to use to prepare meals

there s free water and coffee (in the morning and afternoon too), a small kitchen you can use and even towels

the wifi didn't reach my room.

lovely spa tub leaked the times we used it; 2x out of a five nights stay

i would not qualified the spa there as the spa you imagine when you ear the word

not to mention there's a pool in the lobby itself

breakfast was entirely adequate. building was very attractive and there was ample free parking.

beautiful garden, roof terrace. good breakfast.

pool very nice and heated so swim in early hours when i could not leave was the best thing about

breakfast not until 8am and car locked in as no one to be found to leave earlier

they trick you with a wine bottle on the bed stand looking like complimentary to the spa (for that price

hotel, really lovely pool and well kept rooms and general areas

lovely swimming pool and antigua is delightful

have 3 wifi networks, none worked in the room

wifi is good

good location, quiet, hot water, comfortable bed (for guate), smart tv, good wifi, good food, lovely staff,

it is almost in the outside of the city however it s a nice place with good parking

location, comfortable premises and parking availability.

location, good parking

friendly staff, beautiful location, delicious breakfast

pool too small, expensive room.

also, the breakfast was delicious

perfect location, staff were lovely and breakfast was very nice

breakfast was delicious

breakfast was wonderful and staff were so helpful

the breakfasts on the patios - yummy and beautiful

we used the laundry service the hotel recommended (and is affiliated with) and one shirt was damaged

sometimes the wifi cut out on the third floor where my room was which was tricky

the hotel was exceptionally clean. outstanding staff. breakfast and wifi were good.

the wifi was unfortunately very inconsistent.

the wifi became an issue as i work from home. other than that the stay was excellent

the location was fine and the laundry service offered was good.

wifi non-existent

wifi wasn't constantly good, but okay.

not a great deal of information provided unless we asked: breakfast time and location, wifi

wifi did not work in the room we were in and got an immediate upgrade

2) there's no working wifi

the bad wifi.

we had wifi as well

wifi could ve had stronger connection.

quiet in the night, free coffee in the morning is the best, rooms are big and clean, fast wifi, just a few

bad experience and i wanted to avoid that on a foreign country -with no cellphone service yet, or wifi-)

the wifi in the room was also very patchy and there wasn't any real communal area to go to

they did our laundry and it was very good

decent wifi clean helpful staff

a clean room, a comfortable bed, a decent wifi connection

laundryservice

wifi was a little slow when working remotely

wifi wasnt working pretty good in your room

wifi was very poor

friendly staff & good wifi

comfortablity, very clean, hot water, wifi

is good inside the old historic town - helpful staff - room is cosy - hot water in shower - good wifi - good

the wifi is almost unusable

horrible wifi

the bar is very noisy from 8 to 9pm

there was a wifi zone in my room, but i didn't really have much wifi coverage in my room

the resto and bar stay open till 11p

pool the option to stay the entire day after check out

the breakfast

the hotel is a little old and the wifi was not 100% stable

the fireplace in room

i had something booked 2-4 and when i came back the hot tub was located inside the gym and closed at 6pm

also they charge 40q a lb for laundry which was literally outrageous

after the upgrade, wifi is not stable enough for videoconferencing

the cable and wifi were free and rather reliable

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

wifi was terrible, we did not get any signal whatsoever

also, there is a fully equipped kitchen that is available for use

the room did not have the specified mini-kitchen, and there was no kettle even in an ordinary kitchen

wasnt available 2 out of 3 mornings wasnt clean and the laundry was done in the kitchen and sitting areas

wifi came in and out. owner needs to improve.

if there was a pool, it would be unbeatable.

there is some noise from the bar next door at night.

the breakfast is delicious ( i went for the traditional guatemalan breakfast) and the service was (+)every

laundry service and attentive to things

the wifi is kinda slow.

we did laundry and it came back same day

the breakfast in the morning was delightful

location, quiet & peaceful but near everything, excellent staff who organized an early check in which we really

breakfast was

perfect location, quiet, friendly staff and super fantastic breakfast

the mattress was very old and uncomfortable, and the noise from the bar across the street was loud enough it

poor wifi

working wifi

15 - a dingy room at the very back, noise from the laundry next to it

the second one didn t have a good wifi connection and i found two roaches on the room

the breakfast has good varieties and was very tasty

cleanliness, comfort, warm water in the shower, great (free) parking, excellent service 24 hours

have stayed at many fine hotels, but this raises the bar far beyond any expectations

they also organized our spa treatment, which was exceptional

location, aaaaamaaazing breakfast (truly, 10/10), very attentive service all around

caused some issues with hot water, no wifi and most of the last day in the dark

it had wonderful kitchen and laundry facilities

clean and pet friendly

they have a kitchen and so it's much like a hostel, but a better deal

speedy laundry service

wifi is not stable and not great in the room

the wifi works great on the 1st floor, but can cut out sometimes on the 2nd floor and the terrasse

they offer laundry services for 3-6 euros, depending on the load

there is an awesome terrace upstairs to enjoy and the wifi was perfect even though i was on the top floor

rooms and communal spaces kept very clean, wifi is good, showers have warm water, nice rooftop terrace

excellent service, location and free breakfast

very comfortable beds and great breakfast

freshly made breakfast (eggs and coffee)

breakfast a little early

delicious breakfast like home made

you can also buy food at the supermarket nearby and use their kitchen

large rooms comfy beds helpful staff good shower very good wifi roof terrace

first room i was assigned was in a dark corner next to the laundry room

laundry service is fast and a great price

location, beautiful courtyard and balcony, many of the staff were welcoming and helpful, free wifi

good location, price, and breakfast

great staff, excellent breakfast, comfortable place to stay.

laundry service just around the corner as well

the free breakfast, room and bathroom was spacious, water pressure was good with hot water, location was

hand made to order sit down breakfast

water the whole stay and i asked several times and they did not fix it, the weather was cold my kids could not

fantastic breakfast and best fresh fruits i had on trip

the wifi did not res h the second floor as much

only shortcoming was uneven wifi reception. not sure if it s the provider though.

is served till 9am and there is no room service

the pool is absolute highlight, specially when traveling with kids

are a few bars located next to hotel which share a wall near the pool so it can be loud in the evening

excellent location, nice room, secure, helpful staff, nice pool

we had the room with spa access which was so cool being able to walk from our room to the spa in our robes and

the pool was clean and my kids enjoyed it very much

the room was huge, the breakfast was awesome and all the staff exelent

breakfast was delicious

more breakfast choices

the breakfast was unbelievable

either way, a pool and bathtub would be great additions

laundry service prices were excessive,there was no view from the room, location was fine just a 10

the community lounge area was such a nice place to relax in the evening, as was the very cold pool (didn t

the room, with a super comfortable bed, a fireplace and our own little private garden was one of the best we

having a real in-room fireplace created a great ambiance

maybe needs little more facilities - little more sophisticated bar menu -

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

also, the parking spot provided is only in the cabin

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

room did not have a window to the outside but rather into the kitchen which was not made clear online

the rooms are in a very good condition and the equipped kitchen is a big bonus

full size kitchen with everything i needed

comfy beds, beautiful terrace, nice bathrooms, friendly staff, well equiped kitchen

big kitchen (but i never used it)

excellent wifi and co working space, ideal as i had a few days of work to do, nice to have a comfortable

great location, the best staff, cozy and good value hotel -- don't miss it. great wifi

was a bar at the below

central location, kind staff, quick laundry service. had a great stay.

we used the laundry service which was very quick and the clothes were lovely and clean

beautiful quiet property in a great location. great breakfast!

well located in antigua. sumptuous garden. free parking place in the property. very nice staff.

comfortable beds, huge suites, good wifi

beautiful & breakfast was fantastic

from the taxes and 10% tip charges, i was not aware i was being charged another $80 worth of parking, breakfast

the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds

wifi kept dropping, requiring frequent log on; san lucas toliman is a bit off the beaten path;

the included breakfast was very good

a beer in the hotel restaurant is three times more expensive than any other bar (cerveceria) in san lukas

lack of breakfast options

the shuttle is not included, only for breakfast and the property is far from town (around 7 km from antigua

the pool was lacking heating and was not very clean

breakfast was really good, fresh and very tasty

the pool was cold

additionally, the pool area seemed neglected; the bottom paint was chipping, and upon arrival, we noticed

besides all that the stuff is not welcoming and the breakfast was very poor

i emailed before checking if we could have breakfast at 7am because we were climbing acatenango at 7

close to a bar (party hostel) so thursday, friday and saturday it's party until 0300

great drinks and beer selection, great breakfast, incredibly helpful staff, a cute little terrace, and absolutely

also, very noisy, bar gets packed and rooms are literally next to the bar