breakfast was limited but ok

not everyday cleaning the rooms the breakfast could be better

no breakfast

found the hotel kitchen staff to be a bit problematic; when i asked for breakfast with still 15min to go - the staff was somewhat reluctant to provide the full breakfast

free parking, large comfortable room and bathroom..wifi is ok

we enjoyed the breakfast in a small but beautiful garden and yoga on a terrace

the courtyard for breakfast was very nice and the person on reception always went above and beyond to help with any

close to the airport, helpfull staff, easy check in, good breakfast

breakfast was tasty and staff friendly, would definitely recommend this spot

i love everything about this b&b. they are clean, welcoming and serve amazing breakfast.

free parking below the building very convenient

didn't expect to pay for parking and breakfast given the class and price of the hotel

the room decor and kids

place with a wonderful mission to help guatemalan kids in need

staff, parking, and location are great value for the money

only critiques would be

t like in the photos). the gym is dark and tight.

the restaurant was extremely expensive. wifi wasn' great. no bathtub in our room.

6 barely has a table to work in the room and it is right by the reception so every time someone walks

the hotel has its own restaurant and bar service which was nice

excellent hotel. great food with room service. everything was world class.

the pool is the best and the gym. also the bathroom. is ideal for kids, they enjoy it so much!!

good wifi connection throughout the hotel including pool area

breakfast was wonderful and the location was perfect for food site seeing and shopping

the whole staff including the restaurant and morning breakfast were excellent

also a lovely breakfast

the breakfast was nice, and the staff are super kind and friendly

the breakfast in the morning was much appreciated and good-tasting

we had a great breakfast before our ride to the airport and would recommend casa aurora to anyone needing a safe,

good basic guatemalan or american style breakfast.

good wifi/internet/network

rooftop pool, safe, clean, staff very accommodating

a night prior to flying or post arrival, friendly welcome and lovely rooftop terrace with a small pool

free wifi

good for 1-2 night stay the wifi worked good

it is extremely clean, the water is warm & the wifi works

desk, and the window is at ground-level

excellent breakfast, wifi and 2 mins away from the airport

great place for kids to run and play

great place for kids to run and play

common in guatemala to just give a bar of soap, but from a 4* hotel would have preferred shower gel, especially as nowhere in the

location is perfect, next to the best dining, shopping and bar area in guat city

like the restaurant in the lobby friendly staff and the breakfast bar so good, staff wearing guatemalan clothes makes you feel like you are in guatemala

gym is locked unable to access

great location, clean rooms, and the staff was really helpful with my needs of doing laundry.

you can arrange an airport shuttle at the reception and they also arrange transportation to other touristic

shuttle easy to organise

i ordered room service and, again, the service was outstanding, and food was good as well

nice spa and jacuzzy in the upper deck

i loved everything-perhaps having a spa could be nice to relax after a long day at work.

nice view to the city the staff very nice friendly and helpful, nice swimming pool and big gym

no coffee shop or bar in the hotel

also we were having some challenges with our foster kids & the security & manager were super understanding & helpful

good location staff super friendly good beds very clean all facilities nice pool and gym

lady member of staff who worked at the bar on the evening of our staff was exceptional

strong

t necessarily unpleasant) smells in the rooms; if we d like to have breakfast if wouldn t have been in the same

t door locks) breakfast so bad, for that price i can get something better

and location is perfect, close to the airport and shops to get breakfast or other supplies

all using the same restroom, no hot water to take shower, not private room

the laundry service was pricey, but i needed a few garments washed and they did a good job, same-day

wifi was frequently going out. very noisy during this holiday week. breakfast was not included.

beside the bed, they were on the other side of the room, but the main problem was that the wifi

wifi was at times spotty - but that s typical for anywhere south of the border.

wifi, clean rooms, updated bath with rainfall shower head

the airport shuttle didn't show up and i had to take a taxi

close to the airport. friendly staff. clean. free shuttle to the airport.

friendly service and early check in. close to airport and free shuttle service at 5am!

the airport shuttle was convenient and very flexible with my schedule.

bed; good hot shower; basic breakfast and airport shuttle included in price; were able to check in early

breakfast was 10/10

spacious, comfortable rooms, hot water, strong wifi

wifi is available throughout the property

delicious breakfast

would stay again and also organised a shuttle to the airport after hours which was immensely helpful

tip is incluid when you request room

was close to the pool and i was noisy during the day as i could hear many people talking

very clean. loved it had a full kitchen. couldnt enjoy it due to short stay.

the large rooms, pool, jacuzzi, big 4k netflix tv, flexible check out.

parking, very close to the real downtown (in terms of restaurants, shopping, etc)

location. breakfast

breakfast needs more variety

hotel is cute, romantic and excellent breakfast each morning

the breakfast was very basic and same every day, fried eggs, with 2 pieces of plantain

loved the breakfast

kind chef who delivered room service to me

it does have an indoor, safe parking, which was a nice surprise as it showed as not having parking on your site

staff very friendly and available to assist with on site secure parking, etc

they have a free parking and a free airport transfer, which we appreciated a lot

the rooftop cafe for breakfast was lovely

we liked the location and the secure parking lot was a big plus.

wifi was too weak in our room to be usable but okay in common areas

along with all this, we also had to park the vehicle in a separate parking garage even though there was plenty of room in the main parking area

they had parking, bed was comfortable

wifi passwords not found anywhere

the rooms , workers and breakfast!

there is literally nothing on the building, only a tiny pool without bar o staff

from the revolving restaurant to the amazing rooms and very comfortable beds, to the delicious breakfast and very professional and friendly staff- the hotel was wonderful

no breakfast service before 7:00 am

there was a denny's next door which made a good breakfast stop for us before we went to the airport

there was very good wifi and my room even had an ethernet hookup

they offer sufficient parking for 4 full sized cars (plus some extra room for a couple more motorcycles if needed- and it

the stay the breakfast and the place very nice all excellent

very secure property with parking and lots of guards

nice breakfast with view of volcan fuego

beautiful grounds, very comfortable rooms, good parking. good restaurant on site.

understand that the pool was solar heated

clean, with a great kitchen, bathroom and super friendly staff

had an incredible experience at le suisse spa

very strange for a spa hotel

spa facilities are great (when they're switched on)

secure parking. comfortable beds. gorgeous view with delicious breakfast.

breakfast was somewhat limited, but freshly cooked and plenty of it

the breakfast, the views.

said it had a restaurant but that’s only open for breakfast only option for food was the staff offered to order a pizza or burger for delivery shower

rooms were adequate. breakfast was good. great view.

the facilities were tranquil but exciting for the kids and very relaxing and peaceful with calming spa music played along the walkways and within the

by pool for food and drinks on our first night was great but no one would come outside to help us on

people ruined our vacation also the web site implies that you have use of the santa teresita spa pools

the pool kept very warm

spa services